Always a pleasant experience. Today bought some kids work gloves. Got home, started putting the gloves on my son and they were both for the left hand. The exchange for new gloves was very easy and the staff members who helped me were extremely cooperative and gracious.
Great customer siverce. And plenty of products 2 choose from, amazing prices
Saw all the negative reviews and thought I would write about my experiences. Great people for the most part after al we are all human and cant please everyone.i had my bad days as I didnt get the knowledge that I needed at the time and as far as the masks go, big thumbs up. I like a store that leaves it to the people and not a Dr of politics to make you obey.after all it still is The Land Of The Free.
Great place to shop. Good selection of what we look for. The staff is knowledgeable and always willing to assist.
Its a great farm and ranch store
Upon walking in the store we were greeted nicely by one of the cashiers which was nice, but from there on the customer experience declined rapidly. Being the only Stihl dealer in the Northeast area Bomgaars did not have a good selection of Stihl products overall and did not have a good selection of chainsaws for which we went there for. I searched for an Associate as none seemed to be around where we were and finally found one stalking an isle. She seemed very put out by having to help us and knew nothing of which we asked. She finally pawned us off to another Associate who seemed just as confused on inventory. He asked another Associate if one of the chainsaws in the back was going to be available for sale. Both associates walked in the back never to be seen again. We left the store without making a purchase.
Best place around in Brighton. Finally, a place with common sense! Freedom reigns here, and I will always keep coming back. Always get the help when I need it and am always asked if I found everything I needed, which is a yes. Highly recommend.**Note for all of the negative reviews:If youre afraid of going out in public, just stay home. Your fear doesnt supersede our freedom. Read up on the numbers: covid isnt that big of a deal and more people die of the flu. Bunch of afraid, little whiners ... stay home and maskerbate to your compliance.
Didnt buy anything but did get helped
Very expensive and everyone ignores you unless u stop them
Great sale on Dewalt power tools!
Absolutely frustrating!!!! I went to get a scooper for my yard they had the rake but not the bucket I asked about it and the lady tells me three times Ive gone there come back this afternoon we will have a shipment coming in on three different days Im pretty sure you dont get a shipment in everyday. Bad customer service just super depressing shopping there.
A fantastic time, great place to board horses.
Love Bomgaars. Best prices on grass seed & potting soil❗ Had strawberries already budding❣💜
Customer service was good, there was a few after Christmas items for bargain, but they did not have a DeWalt planer that I was there to get. Hopefully they will get their inventory up to Snuff. Overall it was quite an enjoyable shopping experience.
Try to keep Faith in this store but they dont carry staple guns or staples, after to speaking to 4 different employees they all assured me they had them but didnt know where they were.No help in finding them, Try the handtool aisle or a few aisles that way.A hardware store that doesnt carry staples, this is why we have two Home Depots within 10 minutes.Going here for supplies is becoming a waste of time.
Great place and Ill be coming back soon for some baby chicks 🐣🐤
The two young men I asked a question were not really rude, but seemed like they didnt want to be bothered.
Great place. All their staff are smiling and love helping people out.. Sabrina was a great help for me..
Just enjoy the place 😊 polite service & helpful to those in need😷I will always reccomend 🌐
This store is literally the worst in Brighton they don’t practice safety for the customers health with this Covid. Would avoid if you want to be safe, very rude customer service. Employees talk down to you like they know everything when they don’t even know what’s in there store. They’ll tell you they have things and they don’t have it or they tell you they don’t have it and they do. Wouldn’t recommend to anybody.
Good customer service
Worst place in Brighton to shop employees don’t know nothing. Say they get shipments everyday yet they never get the things I need shipped to there store yet everytime I called they said they would get it shipped in today. Poor customer service. Won’t recommended this store to anyone in Brighton. And avoid if you don’t want COVID they don’t practice any safety for customers health. Worst store in Brighton. AVOID!!!!!!
Its a great store, great service. They offer a 10%discount for military. Just they take it off one item. They refunded me the difference. Then I made more purchases and they too 10% off one item again. Some they do at check out isnt taking 10% off the total bill.
Great placeto get your wild bird food and other essentials for. All typez. Of crittiers plus the Staff is very Friendly too
You should give that young chap London a raise he helped me rebuild a hydraulic pump and it works like new how resourceful!
5 stars. outstanding customer service and great prices! Staff is real friendly.
Dont go in unless it is necessary. Most of the customers dont wear masks and there is no social distancing reinforcement. If you live with loved ones with health issues this is not the store to go into. Sorry but shoppers should be be protected!
I love this place! Always helpful staff. Great prices.
The only place I can find sassafrass hard candy. True old fashioned country store.
Had to wait quite a while to get a key cut and then they didnt have the key blank that I needed. They had baby chicks. I told them that the basement n that was marked Rhode Island Reds where not Rhode Island Reds. The gal cleaning the bins didnt seem to care. Had to go elsewhere to get a key cut. Very disappointed.
I love going into this country store. From snacks to ammunition, clothes to horse harnesses, garden supplies to fishing supplies, this store has it all auto supplies to light bulbs....I could go on and on. Also, very fairly priced.
Always great staff! Helpful, friendly, never make you feel like you are interrupting or a bother. I would rather shop at Bomgaars than most other places in Brighton.
Wheelchair accessibility in the store is non existent. Most aisles are too narrow for a wheelchair, especially with their end caps and piles of merchandise in the aisles.Their mens bathroom has a broken door with a note reminding customers to manually close it. This is also tough for the disabled.Their staff is considerably under trained and most seem to dislike their job. I have never left the store feeling like I had good customer service. In fact, I feel lucky to get through the checkout line without being held up by mistakes made by the cashier.This is not a one time thing, Ive been shopping here on a monthly basis for over 4 years. If it wasnt for their affordable prices, I would never patronize this store.
Good store has a lot Baby chickens So cute
Great selection and friendly staff!
Had to go back to make another key, for the 2nd time
Good place to get thouse little farm goods that u need
Great store! Great prices! Great staff!
Its good, and its easy to find certain items.
Everything in stock. Great sale today
Great store
Cool place for the propane heater top i needed!
If youre old, like me, and sometimes get lost, this is the best place to be lost inside.
Place has really good selection, especially on toys. Dont go in if you have a backpack (Mine is from when I graduated from HS 15 years ago. Its used as a purse/diaper bag). If you do, they insist on keeping it. I dont know how many times Ive gone in and never had an issue with it but suddenly its company policy.
Most anything in the way of hardware is available here.
Asked a lady if they had Isypropyl alcohol, She quickly replied no, I walk by a gallon jug of isypropyl alcohol, Apparently being lazy is a higherpriority than customer service. I won’t be shopping there ever again.
Great Store.
Well Im new in town and lets just say they got what you need when you need it! Cheers Bombgaars!
Theyre very helpful
Love this place like a kid in a candy store
Great place to find just what you need without having to drive across town to a big box store. Bud is always super helpful and very knowledgeable about the store.
Great store when you need supplies
Everyone is wearing a mask and the staff is friendly and always help me find what I need.
Great prices
Friendly and helpful people.
Cool finds. Has what youre looking for. Small town store with good prices and good sales. Helpful staff.
Has a lot of farm and ranch items.
If you are covid careful, stay away. Employees not wearing masks, customers not wearing masks.
Bomgaars always has the unusual thing I need.
Prices are a little high but..... If it takes you 10 more minutes to go to Home Depot, and stand in line then the cost of your time is worth the fuel, and your time.The have a really large selection of Dewalt tool, and power equipment. I am an Electrical Contractor and was totally impress with the large selection.Overall a pretty good place for my first time today.
Great nursery plant selection & fantastic customer service. Highly recommend.
Great place to find almost anything. They have good prices for a great value. The store is sparkling clean and the sales associates couldnt be nicer.
Love that store, can spend a half day in it! Service is great also.
Love this place. The people there are such a fresh breath,they are so friendly and helpful.
Great mom and pop type, ace hardware doesnt have anything on this place. Place has clothes to feed and baby chickens, candy, all the yard and car, horse, plumbing ect..
Very good selection - of most indoor and outdoor needs ! Wonderful friendly staff. ;)
I was pleasantly surprised at the bargains I found. Definitely will return
Great selection, great prices. Love this place.
Always have what I want and need for my farm.
A great local farm supply store with almost anything for the farm or yard. I ship here frequently for grass seed, fertilizer, and other landscaping items. Bring the kids and theyll get to see the baby chicks!
They have a good selection of stihl
Had what I was looking for.
A great ranch store lots of selection.
Nice selection. Excellent staff - they appear to enjoy working there. Nice alternative to the sprawl mart.
My shirt I wanted to buy had a stain I attempted to take it off with water and rubbing it. But it looked like bleach. Same color. Asked for help they didnt check asked for a discount after and they offered $2 off from at $37 shirt😑. I believe it was just the lady having a bad day. But great selection of Tall shirtsuttonups as well. #TallProblemsSolved
Staff was very rude. Was first time in store and was very excited and interested and was treated like I was not welcome. They can take their lame store and shove it. I would be happy to spend my money elsewhere.
Always a great visit. The staff are all happy and full of knowledge.
Friendly staff, very helpful, great prices.
Good place for jeans and friendly sales personnel!
Great place for all your ranch supply needs
Check out needs to pay more attention to the customer than bsing with his coworker.
Good locationg, good people, and has all the co-op needs
A hardware store with the home, ranch and farm in mind. Carries a wide range of supplies and prices are good .
Walked in was shown item I was looking for and checked our.
They had what I needed
Everything you need...great staff
Better than a Bigbox!
Unusual finds and farm/ranch supplies, clothes
Very unorganized. This place just seems to need a larger staff to keep up this store. I couldnt fine someone to help me.
They have what real farm people need.
Friendly staff
Friendly people, lots of what I need for my home and animals
Went there for finding some seed for my garden, and staff were very friendly and helpful.
Prices here are relatively High but sometimes they have that hard to find parts
Great store
Friendly
Friendly staff
I love that store, very good service
The baddest and most expensive store I have seen in brighton very bad service and an ugly old woman who was at the register looked at us as if we were thieves
Funny