I hate car buying. But these guys made it easy. No pressure just trying to get me into what I want and need. Listened to what I said and help me find the right jeep. I recommend highly. I wish I could give more stars.Thanks guys. Youre awesome.

This dealership went above and beyond any car buying experience myself and my husband have ever had. We worked with Dean to complete all of our necessary paperwork over the phone before arriving to the dealership. Dean was friendly, and personable. Once we arrived to the dealership, Dan greeted us and quickly got us out the door for our test drive, once we returned Josh had our paperwork ready for us to review and sign. They gave us an exceptional trade in value for our Tahoe. We were in and out of the dealership in 46 minutes flat. 20/10 will do business with them again!

I was super-impressed with the customer service at the Chris Nikel dealership. I had my eyes on a pre-owned vehicle there from an online ad/website, and the vehicle was there as they told me when I arrived — sticker price as advertised with no BS.Sales Associate Matt Clark was great — he showed me the vehicle and test-drive with no hassle and no pressure, answered all my questions. He even had a few minor things fixed same-day before I drove off the lot. Matt and Aaron in the business office were straightforward, no gimmicks, and even got me a better warranty and trade-in than I was expecting.Highly recommend!

Ray and his team took great care of me, helped me find the answers to anything I needed, and much more. When I needed to leave mid purchase to go to another appointment everyone was super understanding and patient. Stephen and Ray helped me find the right financing and warranty options to fit both my needs and my budget. I got a great deal on a great car and never once felt pressured or stressed by the process! Thank you Ray and Stephen for such a great car buying experience! Ive already told a few friends to check yall out when theyre ready to purchase their next vehicle.

I want to thank Matt for being extremely helpful. This is the 3rd vehicle we have bought from Chris Nikel and had amazing service. Would definitely recommend this dealership.

We had a wonderful experience while buying our pre-owned Chevy Traverse. Ray Ortiz was knowledgeable, professional, and extremely patient with us. He stayed with us through the entire process and even helped us move items from our old car to our new one.

Our salesman Mark Quimby was AWESOME! So easy to work with and very knowledgeable about the 2015 Chevy truck that we purchased. Absolutely the most pleasant truck buying experience that my husband and I have ever had. Matt in the finance office was also very helpful explaining different service packages. Both men were very low-key and a pleasure to work with. We will definitely be repeat customers!

My experience at Chris Nikel was very positive. I felt no pressure from the sales staff. Our salesman was very courteous and allowed us the opportunity to look at the cars we were interested in for as long as we wanted. The buying process was quick and they allowed a fair amount for our trade. Overall it was a great experience and I will definitely be looking to return when we are ready to purchase our next vehicle.

*Updated* The owners response to slow oil change service times shows that Chris Nikel is willing to make changes that benefit its customers.I really have enjoyed my sales and service experiences up to that point, so I have updated my rating to reflect that.

Blue and Brandon were nothing short of amazing! They helped us from start to finish with every aspect of buying our used vehicle! They accommodated every reasonable request we had and even stayed late answering all of our questions about our new car! Highly recommend these guys!

Dan and his team made my first car buying experience a great one! I had been to several other lots with no luck, but Dan was able to find the perfect vehicle as soon as I told him what I was looking for. My mom and I were both impressed by his knowledge of their inventory and on the history of Jeep. Thank you for making my experience stress-free and super easy!

Very bad experience, long waiting time. And when I went to pick up my car, it turns out that my tire was completely out of air and I didnt deliver it like that, and it took them 3 hours to check it and they said no, nothing, but when I took it home all the air was gone. Well I said its my tire. And I took the car to change the tire and the result was that it was the sensor that they changed, and another mechanic only took 5 minutes to tell me the problem, and it was their mistake, andsupposedly one pays more because you are specialists, and now to be left without a car again, and the worst thing because today there is no one to check it, and the worst thing is that it is my daughters car,she uses a wheel chair and she missed an apointment.:(

This is a decent place to shop for a vehicle. They took time to help me look for a truck even though it was late in the evening. Mark was patient and friendly as well.

The salesman Blue was very informative and not pushy at all. He was flexible and worked with me to satisfy what I wanted on my trade in. The entire process took less than 2 hours and it was a busy day. Very good car buying experience.

We traded for a used vehicle and while the initial negotiation did not suit us and we planned on leaving without making a trade, Thomas (pre-owned manager) came out to introduce himself as we were getting our keys to leave. We got to talking and we sat down and he listened to our side of the story as to why we felt the numbers we had were right vs what they wanted to offer on our trade in and what they wanted to sell their car for. After some discussion, Thomas reworked the deal and we all met in the middle - as a good deal should be. After that, it was all downhill and was a super easy process. Thomas did his best to simply listen and understand our point of view while explaining theirs. Thats how it should go. Would definitely return based on our experience. Its about sitting down and coming to an agreement so both sides feel right and thats how Thomas handled it - well done!

I located a used vehicle on line at Chris Nikel that I wanted to get for my wife so I dropped by just to look. I was assisted by Blue in the used car department and his service was excellent. My wife and I liked the car and Blue took it from there. We got a great deal on our trade in and a fair price for the car we were interested in. We made the trade and everything went perfectly. I have no problems recommending Chris Nikel and Blue was a pleasure to deal with.Mike

I’ve bought over a dozen new vehicles in my life and I can easily say that this was the best experience I’ve ever had.

Had a great and easy experience at Chris Nikel this evening buying my 5th Jeep! I knew just what I wanted and the staff made it happen! I began online over the weekend, they made contact with me this morning and the rest is Jeep herstory! Tom Nue was knowledgeable, easy going and helpful. Since I was familiar with Jeep, he knew just how much information I did and did not need. A great experience again with CN!

Had a great experience buying my Truck at Chris Nikel. Blue and Mathew were very knowledgeable and helpful answering any questions I had. I was in and out with no problems at all. Great place!

Me and my husband just traded my 2014 Chevy Cruze for a 2019 Kia Sorento here at Chris Nikel. From beginning to end Matt Causey was a great salesman to work with. They gave us a deal we couldn’t refuse for the trade-in on my car, and very fairly priced the Sorento. I love that Chris Nikel doesn’t add any random fees on top of the sales price besides the Doc Fees, which are the cheapest I had seen out of 3 other dealerships. So you know the sticker price of the car plus doc fees is what you’ll pay. I have to also mention that I really loved working with Bill Lee in finance. Everyone we came across was a joy to work with. You can’t go wrong buying from this dealership!

I went in looking for one car I found online and then found the vehicle that I was really wanting. Ray was amazing and made the buying experience so easy. He had all the paperwork done and ready for me to sign when I left work. Thank you so much!

I bought my first car today with help from Ray Ortiz and let me tell you he was amazing he was so nice, so easy to talk to and straight to the point. I would definitely recommend anyone who is looking to buy a car go here! He made it stress free!! Definitely going to come back in the future!

Ray was my sales person! I have bought 2 vehicles in 1 year from him and would highly recommend him as he was very professional! He actually came in on his day off to close my most recent purchase! Watch out Chris Nickel! This guy it the real deal, I offered him another job and he said he loved what he did! That’s what made this guy trustworthy!

Matt Causey made the whole process quick and painless. In a little over an hour I had keys in hand, and thats after we knocked out a test drive, looked at the car, got my trade in appraised, and paper work finalized. By far the best car buying experience Ive ever had!

Ray Ortiz made our experience buying a Jeep amazing. He made it so easy and quick, and even offered to drive the car to us, about 40 minutes away. We also received top dollar for our trade in, where other dealerships said they would only give us a couple hundred for it. Chris Nikels staff walked us through every step of the Jeep, just so it wouldnt scare me when the automatic braking or lane assist helped out. I will definitely buy all my cars from Ray from now on!!

Walked in just to look at a gladiator then Tom walked up and my pocket book became empty. Tom is a very good sales man and a good guy all around. Getting a gladiator has been my dream ever since they came out. Tom and the rest of the Chris nickel team made sure that dream came true today. Couldn’t be happier with my experience and with my new JT!

Best buying experience ever. In and out no hassles. Blue was our salesman and was fantastic. Would definitely recommend. Will use again.

I had a wonderful experience at Chris Nikel! If you’re in the market for a great, dependable vehicle then I highly recommend asking for Blue! He was helpful without being pushy. He made the whole process simple and made sure I was 100% satisfied. I love my new to me car!

We had a flat tire on our way home and stopped in their parking lot hoping to find a service garage. One of the salesmen, Austin, came out and changed our tire for us. He was so kind!We weren’t even customers, and we were given the best service I’ve had in a long time. Thank you, Austin!

We went here looking for a decent van for our family what we found was an amazing company who cares about finding the right vehicle for you. Our salesperson Blue was so open and friendly. He asked us alot of questions and really listened to us. We will be a return customer because of the customer service we received from him. If you need a used vehicle we highly recommend Chris Nickel and ask for Blue in used cars!

I purchased an used vehicle from them today. The whole experience was amazing..from the internet search and live chat, to the awesome customer service. Will definitely be back!

Buying a new car is super stressful but it doesn’t have to be! Blue was awesome in helping us with our decision giving us all the information we needed. He went above and beyond to make sure we were comfortable and happy with our choice! Thank you! He will definitely be our go to guy in the future!

Hands down the friendliest service. Literally everyone i came in contact with is super nice. They gave me an amazing deal Thank You Matt Causey and Bill Lee. I 100 % recommend and I will be back for my future needs.

Found a car i wanted online. Filled out the online application and worked with them to get them the needed info and set an appointment to test drive the car and hopefully go home with it. At this point my interaction with them had been great! The process up to this point was easy and straight forward. I was excited as i had been looking for this car with this trim and options and the price was right. The morning of the day of my appointment i am told they sold the car the previous day. This is after they did a hard credit check. So now I have no car and a small hit to my credit for nothing. If I could recommend one thing i would either hold the car until the set time of the appointment or make sure the buyer is aware the car is not being held and could still sale in the interim.

I was extremely pleased with my experience all the way through the process. My salesman, Blue, was knowledgeable and friendly and I received an acceptable offer on my trade in without having to try to negotiate a better price. The process was quick and easy. I will definitely consider doing business with this dealership in the future and recommend them to anyone in the market for a vehicle.

I purchased my vehicle here five years ago the buying experience was OK. I returned recently for service and the pandemic must’ve hit them hard because they are trying to screw everybody that walks in the door. My jeep was running like a top no issues except for an engine light but it was purring like a kitten and yet they quoted me at $1600 just to get to the bottom of it. I for one will never purchase here again and will tell all of my friends to purchase their vehicles elsewhere

As a young adult it can be nerve-racking trying to find a good reliable car at a reasonable price. I decided to check out Chris Nikel and was helped by Blue who was very patient with my many questions. He was very kind and helpful! Ill be sure to recommend my friends to see him as well!

I thoroughly enjoyed my experience with Ray and the employees have Chris Nicole Jeep Dodge Ram and Broken Arrow Oklahoma. The process was very quick. We got exactly what we needed. We are completely happy with our purchase. The staff were extremely polite and very helpful.

Go ask for Blue in the used car sales, he helped get me in an amazing car for a great deal! Super quick and easy process. No sales pressure at all.

The guys at Chris Nikel Used Jeeps are amazing!!! They worked so hard to get me approved for a car loan! After finding out that Santander Consumer USA wasn’t reporting my previous car loan due to inaccuracies on their behalf my credit score was completely messed up and it reflected negatively on my score, I was being denied car loans for something that wasn’t my fault. Austin and the team reached out to car lenders and told them about my situation and got me approved!!! Austin updated me every step of the way and worked incredibly hard. Thanks Austin and thank the rest of you guys so much!!!

Great service. They were able to answer all our questions in a satisfactory way. Very professional. Would absolutely recommend if you’re in the market for a new ride.

My Jeep was here for almost 2 and a half weeks and never got looked at. Had to tow it elsewhere to get it worked on. Devin was nice.

I visited Chris Nikel looking at cars..Walter helped me..he said his nickname was Blue....he was so nice, helpful, and thoughtful. He listened to my wants and did not mind me taking up his time.. He was super great..thank you Blue 😊

We had a great experience purchasing our new Jeep Grand Cherokee! Ray Ortiz was our salesman and he was so patient and really helped me find the car of my dreams. I highly recommend working with him on your next car purchase.

Raye was so helpful in purchasing my new car! The customer service was fantastic and we will definitely be back in the future. They made the process so easy. -Allie

I have a 2020 JLU Sahara. It’s completely stock with 30k miles, and we bought it new.About 10k miles ago, I noticed a minor wobble getting increasingly worse. It wasn’t a full-on death wobble, but it was enough concern for me to take it in before it got dangerous. Chris Nikel in BA replaced the steering dampener. I assumed this was just a bandaid repair, but the dealer insisted that was the fix. I still had a while left on warranty at this point, so I just moved on.A few weeks ago, the death wobble returned but in full, violent fashion. A few times at high speed that wouldn’t quit until I stopped on the highway, and a few times at lower speeds. This time I did more research and learned of the lawsuits (including bandaid steering dampener repairs) and veiled steering gearbox solution.I brought the Jeep back to Chris Nikel. On the first day, they said they couldn’t duplicate the issue and wanted me to drive it with them (this was an intermittent issue at this point, and I couldn’t identify a pattern that initiated it). They wouldn’t fix anything if they couldn’t duplicate the issue, which I could generally accept if this weren’t a blatantly common and dangerous issue with this vehicle. Since they didn’t want to do anything with it, I asked about opening a “Star Case” because I didn’t want to put my family back in this death trap. The service manager said that I have to call Jeep Wave and initiate the Star Case myself. When the service advisor asked the service manager for the phone number, his answer was “Google it”… I immediately called Jeep Wave who informed me that this was also incorrect…only the dealer can initiate the Star Case. After going back in with Jeep Wave on the phone, the service manager finally obliged. After a week of arguing with Chris Nikel and Jeep Wave that ‘they couldn’t find anything wrong’, they finally did the steering gear box replacement.We picked it up on Monday (short drive home), then on Tuesday the violent death wobble returned worse than when I dropped it off, so we drove it straight back to Chris Nikel. They can never duplicate the problem themselves, and the only thing they’ve done this time is balance and rotate my tires because ‘one of the front tires was slightly out of balance’. They also stated that everything else is ‘absolutely perfect’ and there are ‘zero problems’.Of course, ‘absolutely perfect’ was completely untrue as the death wobble is still persistent. Each time the dealer has spoken to me like I’m lying about the death wobble since they can’t duplicate the problem by driving over a 2x4. They literally asked me to record video of it while it’s happening, as if it isn’t frightening and dangerous enough already.I should also note that I have not been returning my Jeep to Chris Nikel by choice. They’ve failed to help on other issues (like telling me the One-Touch roof is ‘operating as designed’ when it occasionally binds up then snaps loudly and rattles relentlessly when retracted). However, other local dealerships suggested I return to them instead since they ‘fixed’ it the first time.This experience has done nothing but waste my time and left me with a more dangerous vehicle than when I dropped it off. My wife and three year old ride in this vehicle, and Chris Nikel clearly has no concern for their safety by letting this dangerous Jeep back out on the road…again and again.

Ray Ortiz took great care of us and helped us get a beautiful car for our daughters birthday! One of the best car buying experiences we’ve had in a long time.

I work with service manager Tommy Schiller who provides excellent service each and every time I have needed to visit the dealership for an issue with my 2019 Ram. He is fair, honest and transparent in his dealing and keeps you informed throughout the process. He is the most likely reason I would return to Chris Nikel when seeking another vehicle.

Found truck we wanted. Salesman remembered us by name from a year ago. Service department went above and beyond. Everyone so helpful, friendly. Awesome customer service.

Ray Ortiz is my go to guy and send to guy for friends who need a car. He’s professional and knowledgeable. Got me thru the process with a great deal. I’m happy to be a member of the Chris Nichols family!

I am Tim Miller and I will have to say that my experience was awesome. I realize that most people will only leave a review if they felt they had a bad experience. I worked with Bobby and he was great. I am 60 years old and I have owned a lot of cars but Bobby was the best salesmen I have ever worked with and the dealership treated me with respect and honor. I did read the other comments and I will say those are one sided and unwarranted. Cars are mechanical devices and regardless of how well you try to make sure thy are perfect its never the case. I will buy all my vehicles from Chris Nickel.

Ray made our purchase process very easy explained everything to us in full detail took his time never rushed us! We are more than content with our purchase, Ray & everyone at Chris nikel are more than amazing.

Ray Ortiz is super knowledgeable and friendly. He listened to what I wanted/needed in my vehicle and was able to deliver. Really grateful to Ray for making my vehicle shopping experience easygoing.

4th vehicle Ive purchased from Chris Nikel CJDR and team. Always feel welcome and never a pressure filled car buying experience like other places. I still tend to shop around but the useless endeavors (of shopping the competition) always lead back here.Matt Causey was very patient and helpful at the same time. Their selection was HUGE so I had a very hard time deciding. But I picked out a Ram 1500 Laramie that was immaculate and perfect for my needs.Thanks again Chris Nikel and team.

I went in to get my car serviced and walked out with a new car…and I am not mad about that! I had some issues with a car I bought from a different dealership and I was so tired of pouring money into it so I talked to Matt in the Pre-Owned Cars and he showed me a couple options. I was worried because I wasn’t sure if I could afford a different car but I needed something more reliable. Well, Matt went to work! He went above and beyond for me and was so knowledgeable and kind. When we found the perfect car, we went over to finance and worked with Aaron. He was fantastic. Another above and beyond part of the service. I walked out feeling good…and I don’t think that always happens at a car dealership! Lol. Thank you Matt and Aaron for everything! Highly recommend this place!!

What a wonderful buying experience. First,, Colt the new car sales manager was so wonderful to work with over the phone as I was out of state. Once I got to town he had one of his sales persons come all the way the Glenpool where I was staying at a hotel to pick us up and take us to the dealership. That’s when we met our Sales Person (Blue). I can’t say enough about this guy, he was so great to work with and we had a great time hanging out with him and picking out the perfect Dodge Challenger. It was so funny we even ran out of gas during our test drive and I mean he was there within 3 minutes to rescue us. That gave us even more time to fall in love with the car LOL. After a full tank of gas meeting the finance manager we left feeling great about our experience. I will never buy a car at another dealership ship again, even if we are out of state. Your my man (Blue).

I had a overall great experience when I visited Chris Nikel’s today Matt Causey came out was very polite and very helpful helped me stay with in my budget but still driving off the lot with the car I wanted without me having to even think about getting a different car he worked hard at crunching the numbers until he got the best offer I highly recommend him if your looking for a car

Very helpful and courteous staff, the deal was done with no problems. Great job!

I purchase a 2020 Jeep Grand Cherokee Summit a year ago from this dealership. The sales team was great, but that’s where it ends. I’ve had to bring the vehicle in twice for rattles. I also decided to get an oil change the second time. When I dropped it off I told them if nothing gets fixed I at least need the oil change done. They have had my vehicle for four days and haven’t called me once with an update. I called on the third day and my service advisor, Abel told me that they hadn’t gotten to the oil change and that the tech was having problems fixing the rattle with the sunroof shade. The sunroof shade rattle was only one of three rattles. He told me that everything should be taken care of Saturday (the 4th day). I hadn’t heard anything by 1pm so I decided to go to the dealership to find out how much longer it was going to be. Abel had left for the day, so I had another service advisor help me, and he tells me that nothing had been done, but that he could go ahead and get the oil change done and it would take about an hour. First, the oil change should have been the first thing done, second, if it takes an hour to do an oil change then you need to hire new technicians, and third, the service department shouldn’t schedule appointments if they aren’t going to be able to do anything with the vehicle that day. I didn’t expect everything to be done on the first day, but I did expect communication and at least something be done within four days. I wouldn’t recommend bringing your vehicle to this location for service. Mainly because they do not communicate with you. The only reason I’m giving two stars is because my buying experience a year ago was good.

Good service.. good atention. Specials thanks to Abel... is the right guy... is the 5 star guy for me... thanks a lot... he saved my day... 5⭐

Very good customer service. Friendly, knowledgeable service. Would definitely recommend coming here for any vehicle purchases

Great selection, easy pre-showroom preparation on my trade in. Consultative Sales approach versus pressure. A distinct pleasant car shopping experience!!!!

Difficult to get new car paperwork from this company. The buying experience up to this point has been okay, but now nearing my 30 days to play TTL and still no paperwork after calling for several days.

When we decided to buy another vehicle we of course went to chris nikel in broken arrow. We could see from the highway they had a pretty good selection of vehicles. The nicest most helpful gentleman named Blue was able to get us the right car for the right price and we were able to get a good amount for our trade in too! We hope next time we need another vehicle Blue will still be there to help!

Ray Ortiz was a pleasure to work with. This is the second car I’ve purchased from him so I would definitely recommend.

I had a Dodge Journey, but it didn’t have all the amenities I was looking for. Reinaldo Ortiz, in used car sales, started looking for something else for me that would meet all my wants and needs. He found a VW Tiguan that is everything I wanted. He was very helpful, friendly and engaging. This is the second car I have bought from him, and I would highly recommend buying a car from him.

This is my second purchase with this dealership. Both were quick and pleasant experiences. I just gave the salesmen a general idea of my needs, both purchases. By being open to their helpful staff about thhe recommended vehicles, I got exactly the right vehicles. Both times. Nailed it.Service department same way every time. No hype, no drama just smooth professional service. Prices really good especially for dealership level maintenance.Effective, efficient, and friendly. If you need professional help like me, they 😆can help🙂

Awesome Awesome Awesome!!!!! This is the 2nd new vehicle I have bought from Chris Nikel. Had absolutely NO PROBLEMS at all.Joshua Carmack, the salesman I used, was EXTREMELY helpful and VERY polite. We went for a test drive and he really knew his stuff. He answered all my questions. He got all my paperwork ready for me to sign very quickly and very easy. I didn’t have to wait around for hours on end to sign everything. I would DEFINITELY RECOMMEND Chris Nikel DJCR to anyone. They did an Outstanding job. Thank you, I will DEFINITELY be a repeat customer.

Excellent customer service! Ray my salesman exceeded my expectations and was very patient with me. Will definitely recommend him.

Cedric (my salesman) was awesome! Great customer service here at Chris Nikel. Stop in and ask for Cedric for your next vehicle.

Blue helped me out looking for a bigger vehicle for me and my kids, he was super helpful in making sure I knew exactly what I needed and wanted. Would definitely return and would recommend anyone we know go to blue!

I would appreciate a call from someone in management above the service manager level. My invoice number was 41949 and my contact number is on the paperwork.

Bought a used car and traded my old one in here. Everyone was friendly and polite. They answered all my questions and went out of their way to make sure I had a good experience. I would definitely buy here again.

I was looking for a vehicle for my parents after there’s had totaled out. I went to Chris Nikel and found a sales man named Blue. He did an amazing job finding them a vehicle in there price range.Thank you Blue for taking care of my parents.

I made my appointment online and when I got to the dealership I waited for just a few minutes to pull into the bay. As soon as we pulled in we notice it looked like half the staff in the service department didnt have on a mask. I have a picture of one and his customer who does not have one. The sign walking in clearly stated masks are required. So we get it set up to be serviced with Abel, got my rental car from enterprise and they were super nice and quick. When we got the call to pick up the jeep got there no issue returned the car and started to leave when we noticed my passenger seat has been totally moved and there was mud on my passenger door. I stopped in the parking lot and threw it in reverse. Asked Abel why would there be mud or whatever on my inside door panel. His answer was we didnt open ur passenger door, I said well then why is the seat moved inside. He stated well they might have opened the glove box to check the cabin filter, which means they opened my passenger door, and he said will ofcourse to get to it. Right after he said they didnt open it at all. Then he had to get a manager just to tell him he can clean that side down. After I got on the road I noticed my oil change sticker. I asked him how many miles would my full synthetic oil change get before I had to get it change get again. He said at the counter 10k miles, my tag in my window says 5k.. I have had it serviced only at dealerships and no one has the same answer how long the oil change lasts, some have said 5k on my sticker, some put 3500 miles and this one said 10k but put on my sticker 5k. So honestly I can tell the dealerships are not consistent on their info and this one has no concern for following city rules or enforcing employees to obey their own rules about public health safety.

We purchased a 2019 Jeep Cherokee in August of 2018. Our salesman was great! He found my wife the jeep she wanted in Arkansas and they went and got it. Within a month or two of having it we started having trouble with it and brought it in for service. The Service manager at that time was super helpful and after a couple of visits it was determined that it needed a new transmission. Last summer we were on vacation and right before we got on the highway the engine just shutoff and we coasted into a parking lot. The car started after a couple of times of trying. We finished the trip with no problems, but we took it straight to CN to be looked at. They decided to do an oil consumption test. They said we may need a new engine. We did the first part of the test, but failed to get into the get in by 1500 miles to have them check it so we started the test over again. During the second leg (of the second test) we started having trouble with it again so we took it in. I let the service guy know how unsatisfied I was with this vehicle and he said its not a mortgage you can get rid of it at anytime. That rubbed me the wrong way and after 3 days of them having it, I went and picked it up and traded it in on a new car from another dealership. Ever since they began the remodel of the facility the level of service has dropped in my opinion. The old service manager would have never said what this guy said to me. I will say that the Enterprise people have always been very helpful (Enterprise is basically getting the star, not Chris Nikel.)

We worked with Brandon and he was a great help to get exactly what we were looking for found a good car for our family of 2 my mom and I we greatly appreciate his patience and the time he spent to make sure we were all on the same page

I am so thankful we were able to work with Ray O. My daughter bought her first car and he was amazing!!!!!! He took his time and answered all questions for her. Thank you so very much for your time and guidance. We will definitely return to work with you!!!!!!!!!

Ray Ortiz was a great help and listened to what I was looking for. Will definitely be back and requesting Ray by name, tremendous person to work with.

After a few not so great experiences with other local dealerships, I was a bit apprehensive about buying my BMW from Chris Nikel, but Ray Ortiz and Bill Lee set ALL my fears to rest and provided THE BEST car buying experience EVER! They were both so chill and all about what I wanted...I couldnt have been more pleased! To add icing on the cake, Ray has followed up post sale thru my 90 day anniversary of owning my car. You just wont find a better dealership to purchase from...so go see the Chris Nikel boys and get urself in a new while enjoying the same no pressure sales experience that I did!

Just purchased my 2nd vehicle from Chris Nikel. I had the pleasure to work with Blue and he was very helpful and awesome to work with. Very happy with my purchase and i will for sure be coming back in the future.

Came in to check out a renegade. They only had 1. Was told I couldnt get it with out a co-signer which I figured but told them I would check on a co-signer. You figured if you wanted to sell someone a car you would have followed up with them. Nope never heard anything. Went somewhere else got a better deal and better model and an all over better experience.

This gentleman made the experience a delight Reynaldo Ortiz made it fun and easy. I cant wait to buy again and I know Im going where he goes.

The customer service was great! Walter Blue Buford not only found exactly what I was looking for, but also helped get me a great deal, and it didnt take long at all for me to be driving off the lot in my new car.

Good experience, great guy. Loved every second of my time spent with such a knowledgeable, down-to-earth, charasmatic man!

I wish I could give negative stars! We bought a beautiful used car a 2020 Highlander Monday 4/5 it seemed to be a great easy buying experience super happy when we left was told everything in the car was perfect and checked from top to bottom and that the took it for a car wash before we got it which we know isn’t true! We drive off the lot and stop to the car wash since it was so dirty and we wanted to show the family a clean car and it starts leaking water on us. So we get it home and check it out and call the dealership no response then we call them the next day and they tell us that there is nothing they can or will do and that we need to go to Toyota and go through our warranty so we take it in 4/12 only got to drive the car one week had to pay for the tags since they were due and now Toyota is going to possibility have to total the car because the leak is at the main support of the roof. It is now 5/6 one month since I bought the car and have only driven it one week and had to buy tags for a car that I can’t drive and chris nickels doesn’t care! I will NEVER buy a car from them again and I’m just hoping the manufacturer makes it right!

Chris Nikel is an honest dealership. I found that the pics posted on line are a true representation of the vehicle. Very quick to respond with either texts or emails. My salesman was very friendly and easy to talk to. He gave me as much time as I needed to inspect the vehicles. Purchase time was very fast as well. Just 1 thing they can improve on. While I was waiting for the final purchase paperwork they let another couple drive my Jeep. I said to the other salesman that I am purchasing that Jeep. I was told that until I sign the final papers they could sell the car out from under me. That made me angry. I was fortunate that nothing happened to the car while they test drove it.

They were very knowledgeable about the Vehicles plus they’re not pushy. They also listen to what the customer is looking for and wants.

Walter Buford was a huge help. Wasnt sure if I wanted a new vehicle, but with his help and guidance I got a new ride.

5 Stars to Blu Buford! His knowledge and excellent customer service is a quality that isn’t found everyday.

We had an excellent experience here at Chris Nikel. They fix my wife’s air conditioner. And then we bought a 2021 Durango from them today. They had basically all the leg work done. All we had to do was sign some paperwork and pick up the Durango. Thanks to Dean as well as Dave for making this experience so good. It was smooth and painless. I would recommend them over any other dealership.

Ray sold me a car and hos sold more to my family great place and experience.

Bought three vehicles threw blue! Such a wonderful experience! Polite and great communication through the whole process! 10/10 recommend!!

Service department is great! We bring both of our vehicles here to keep them maintained. I have not purchased a vehicle on this lot since it was Expressway Dodge though. Bought a brand new truck last year and went in practically begging for them to just meet the price I had found and they couldnt get there. I have to make big purchases with my families best interest in mind. I will give them the opportunity, again, next time.

I just purchased a new 2500 Tradesman. The process was straightforward and wasn’t rushed. I appreciate that. I feel that it’s important for the consumer to be confident in their decision when making a deal for such a large purchase. My salesman, Mark Quimby was honest, upfront and kind. I never felt rushed, and that just reassured that I went to right place. Thank you! Cant wait to drive it home!

We came in after a bad situation. I had a passing in the family, we had to fly down from where my husband was stationed to retrieve a vehicle that was in my name but I didn’t want while my daily driver would repossessed because it was in the persons name who had passed. I dreaded coming in, not a lot of hope of getting what I wanted and having to deal with pushy salespeople trying to get a sale. Drove up and was greeted by Bobby. He was sympathetic to the situation and made sure to only show us what we wanted. No time was wasted to push anything. Took a couple test drives and in what seemed like a blink we were driving off the lot with my dream car, even in my color I wanted. I’ve never been in a more friendly dealership that wanted to work to try and save you money. I love the straight forward pricing on the cars, no guessing or haggling. The paperwork was clearly explained in finance. All in all I highly recommend this place. My dad recommended it and that’s the only place he buys his trucks from. Very happy with the experience, thank you for my super sweet 2020 Dodge Challenger RT!

My experience was very good. I think his name was Blue. Very personable and kind.

Kyle did an excellent job in providing us service as we requestedThanks Kyle!

We have bought 5 vehicles from Chris Nikel over the years and they have always gone above and beyond on each purchase. Make this dealership one of the places you stop by and ask for Matt C.!

A quick and “painless” experience. Matt Causey is a dream to work with!