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Residential Window Service
704 N Walnut Ave, Broken Arrow, OK 74012, United States
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Residential Window Service
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Yv
Review №1

This company was very professional by phone and in person. The lady answering the phones was able to address all of my questions and made me feel at ease with their company. She was very personable and understood the timeliness of the repair that was needing to be completed. The technicians were always on time and let me know when they were on their way and who was coming (even included a photo of the technician). The technicians cleaned up any mess made with the removal of the broken windows and the installation of the new window. I would highly recommend them to everyone. Residential Window Service will be my go to for all my home glass repair needs. I am extremely happy with the service and products they provided.

Sh
Review №2

RWS is great, have used them for years. Steve is always helpful, and provides excellent service.

Be
Review №3

Thank you Steve for a job well done. I appreciate you promptness and ability to repair a glass sliding door efficiently. I would not hesitate to call Residential Window Service in the future.Thanks Dan for helping install the glass. Very professional. Called to ask if he could come a little early to start the process.

Ma
Review №4

Got a number of crazy quotes but this company was highly recommended by a Tulsa business executive who I admire. They were very professional did the job in less time than they estimated and it looks perfect. Cleaned the job site immaculately.

Ca
Review №5

I have an old sliding glass door divided by a strip of metal in which the bottom panel was broken. They came out and gave an estimate which was very through. When the guys came out to install the new glass they cleaned out the tracks, washed down all the glass (double sliding glass doors) and were very careful to replace one panel without damaging the other panel, which saved me money! They were very professional and answered all my questions, explaining things so I understood. They left everything cleaner and better than it was before. Great job!!

Va
Review №6

I am a realtor and have used Residential Window Service for many years for all types of window repairs that I need for my clients. They are the best!

Ti
Review №7

Residential did a great job from start to finish. They did the estimate while I was out of town and emailed it to me to avoid scheduling delays. The price was much better than a big box store, and the installation took about 20 minutes. I would recommend Residential to anyone. Great experience!

Re
Review №8

Never could get anyone to answer the phone after multiple calls so I went somewhere else.

Ja
Review №9

Daniel came in and was such a professional! My window had been installed with enough glue to hold a skyscraper together and he was able to get it out with little trouble. He was super polite and kind. I highly recommend! Love how my window looks.

Ka
Review №10

I have used Residential Window Service two separate times. They are great to work with! Very efficient and organized. The seal had broke in several of my windows and very pleased with replacement glass put in.

Sh
Review №11

We always call on RWS when we have window replacement, shower glass install or any broken seal issues. They are great to work with and Steve keeps it honest. Very pleased!

be
Review №12

Great price, looks like they installed it no problem however when the tech pulled off the window trim for my blinds he broke a bracket and didn’t fix it. Left it for me to come home to. Also left 2x4s laying on my patio.

Ch
Review №13

The people at RWS are professional and pleasant to work with. They did a great job installing my beautiful new shower door. We will be scheduling an estimate for new windows very soon!

Da
Review №14

Steve and his team at Residential Window Service did a great job on our project. Keeping customers updated from start to finish, their scheduling system sends you texts and emails to keep you updated on project details. When the appointment is made you get a text, then a reminder about the appointment. When the technician is on his way, you receive another text to let you know they are coming. We were pleasantly surprised at this level of technology being incorporated by a local business.Steve did a great job getting our project measured, estimated and installed. We had a number of large curved top windows that needed extra care and scaffolding to install. It all went well, and even when there was a problem with one of the panes cracking, Steve took care of it and got it all taken care of in a reasonable time. We love our new windows. The Low E glass reduces the heat in our west facing rooms, so we expect an improved efficiency in our electric bill. Also, he replaced all of the sash balances in every window. Now our 30 year old windows open and close smoothly and it is great to have nice, like new windows. Replacing the glass and sash balances on our existing windows was a fraction of the cost of window replacement.We are pleased with the way our project went from start to finish. Steve is a reliable window expert who has decades of experience. At the beginning we felt we could trust him and he proved to be trustworthy.

sh
Review №15

Excellant work,able to explain details of the job,timely done,dependable and very professional.

La
Review №16

Wonderfully professional service! Friendly communication and reminders of appointment time. Did a great job repairing our old crank handle windows.

c&
Review №17

Steve and office staff were very honest and professional throughout. We were told by others that our window could not be repaired and had to be replaced. Steve’s knowledge showed immediately when he looked at the window thoroughly and let us know he could repair it and therefore save us money. Would highly recommend. Thank you Steve!!

Jo
Review №18

The glass unit replacement in one of our large fixed glass windows was done in a timely and fairly priced manner. The technicians were very polite and considerate of our household. They thoroughly cleaned and removed all debris that was created during the replaement process.

Ch
Review №19

I have used this company several times. They are always prompt, professional, and economical. I would strongly recommend them.

Lo
Review №20

They were great! Very responsive, professional, and polite. I’ll definitely use them again

ji
Review №21

We have a large two story home. Several windows needed either new glass or locks/sash, etc. After paying several thousand dollars (over 5k) we are left with old windows that were left dirty around the frame and have had recurrent problems like the window falls down. Again, they worked on about 40% of our windows. We felt that we could have replaced those windows with new ones for about the same cost as them repairing them and replacing a few glass panes. We got a bid from thermal windows and another window firm. It makes no sense to use them as their prices to repair existing windows are too high relative to replacing them with new ones. Once they are paid they are not easy to get a hold of for warranty work. Its hard to reach them as they use voicemail a lot and our messages dont get returned or in a timely manner. I believe had they done work on all the windows, it would have been almost the same price as replacing the windows with new ones. Very bad value in my view and your left with old dirty windows after repairs. Consider replacing window with new ones or maybe call established glass companies like Robinson glass or City Glass.

Ba
Review №22

Great price and the service person was skilled professional but their communication with customers needs work: I paid my deposit on January 19th and had to call to remind them about my service several times. Each time they promised to call but never did. Finally got service on March 4th. Overall, a good experience, just wish theyd been a little more proactive.

Da
Review №23

This is the ultimate in repair and maintenance on my Andersen doors and windows. They are the best. I have referred to others for replacement and same great experience. They can do anything! Old new obsolete. Steve is very passionate about his customers and it shows every time. You will not be dissatisfied or disappointed. DDurbin

sh
Review №24

This is a great company! They are honest, hard-working, pleasant and meet timelines they give out. And their products are great. They have replaced several windows for us over the years and we have had no issues with any of them. I received bids from window companies all over Tulsa and surrounding metro area - they had the best bids and delivered as promised. Can’t say enough good things about them! I highly recommend them!

Ma
Review №25

Steve is very efficient and always on time. He definitely know what he is doing. I found my experience with the company excellent. Due to virus there was a delay in installation and they reached out to explain the delay.

Ra
Review №26

Owner, Steve Hulsey, provided exceptional service. He kept us informed every step of the way from initial walk-though inspection to making sure we were satisfied post-install. We had 14 windows that had broken seals and were fogged up. Steve and helper replaced them all in one day! We couldnt be happier with our new windows. Two of our neighbors saw the quality of his work and how nice our windows looked and approached Steve about doing the same in their homes!

Di
Review №27

The technician who came out was very professional and repaired our front window. He did an excellent job and made sure we were pleased with his service. Also he was on time, courteous and did not waste time on the job. Would highly recommend this company, Residential Window Service.

Ch
Review №28

I needed a small bathroom window repaired that most every company said they had a two window minimum. Residential said No Problem came out and repaired the window and screen on time and never even came in the house. Very nice and very professional. repair was less expensive than I expected.

La
Review №29

Great people! Great communication, on time, as promised. Perfect job well done. Highly recommend.

Pr
Review №30

It was amazing how professional and clean job this was to get our window repaired. There was a long wait for the window but it was worth the wait. The repairer was very friendly and fast I would highly recommend this company for any window repairs in the future.

EK
Review №31

Great job! Easy, convenient, responsive and quick service. Highly recommend.

Cy
Review №32

Very thorough, easy to communicate with. Great work!

Ei
Review №33

Residential Window Service did a great job in installing two new windows at my house. I was really amazed at the difference the new windows made in the appearance of my home. I wish I had not waited so long to call this company! If you’re needing new windows give Steve Hulsey, the owner, a call today! You’ll be glad you did!!

Ka
Review №34

Thank you RWS for your services. I know during this time of covid things have slowed down for lots of folks but I was patient and when things came according to your expected timeline you were very quick to schedule and install. We love the new window and the screens. Working with you via e- mail and text made the process easy. Thank you.

St
Review №35

Steve and helper were courteous, efficient friendly and did exceptional work. They worked quickly and cleaned up after. Very pleased with the product too. They will be our “go to “ guys from now on!

Jo
Review №36

We’re happy campers after a roofing incident left our upstairs window deeply cracked. We were very happy with the work and professionalism by RWS!We definitely use them again...

Dr
Review №37

Easy to work with, reliable quality work. Would use them again.

Ca
Review №38

Both employees were on time this morning. They were both very polite and both very knowledgeable about their job. Very considerate of my husband still sleeping before he went to work. Very organized, careful, thorough and cleaned up their messes as they went. One window had a minor crack in it and they are coming back to replace for free and could have easily not taken responsibility for it. Very honest employees and company. Were pleasant and very easy to talk with throughout the day as they worked. They were kind enough to inform us about extra trim around our windows that would remain if we chose to keep it or they would pull off for us to make the window look better. They truly care about the work they do and what they leave their clients with. They took it a step further and caulked a window around trim to make sure it wouldnt get water into our home! No extra charge, no making me feel bad about needing to do it even after a long day of working. Just yes! I can fix that and make it right! Awesome company and would definitely have them out to my home or business anytime!

Lo
Review №39

I needed someone to help me with stuck windows in the middle of this pandemic. This company was amazing! I even had one window stuck open that I couldnt close. The office scheduled a free estimate for sooner than I expected. Steve came right on time and explained what was causing my problems. Closed the open window and determined what parts I needed. Parts came in about 20 days which I thought was really fast. Steve installed all the parts. He caulked a window that was leaking. Most of my windows have plantation shutters which had to be removed and then reinstalled. He did an exceptional job with all of it. Made sure I could open and close my windows again. Im keeping his contact info and would not hesitate to call this company again. Friendly and helpful office staff too. I was completely happy! Lana

Ch
Review №40

Technician was prompt and knowledgeable. They delivered my new window when they said they would and then were able to help out with replacing screens. Great service!

Ca
Review №41

Excellent service from start to finish. So easy to book. They kept in communication while my replacement window was on order and did a great install. Great company that I would recommend to anyone.

Ly
Review №42

They offer fast and reliable service. Communication is good - I received email and text reminders of their visits. I do think their pricing is a little high - $90 labor charge to install a sash balance that took less than 15 minutes.

Je
Review №43

They were quick, professional, and did a fantastic job! I will definitely use them again.

Ri
Review №44

Excellent service from setting up appointment, providing in-home estimate, and follow up to coordinate install, through completion. Highly recommend Residential Window Service for any of your residential window repairs or replacement.

Ox
Review №45

Had large glass panes repaired and triple patio doors. Previous glass was cloudy. New glass panels are so much better.

Sa
Review №46

The communication from this company has been great. Throughout the entire process, someone has kept me proactively informed about the progress. Many service companies that I have used will only communicate when you call or after they are already 30 minutes late. The technicians, Hunter and Drew were punctual, polite and very professional. They were able to work around a problematic broken window with ease. The installation of the new windows were done carefully and completely. These gentlemen represent their business well and I will definitely use Residential Window services again.

Ji
Review №47

Excellent knowledge, great work ethic, KnowledgeableOffice personnel. Planning 5 more windows. Great job Steve

Ma
Review №48

Very experienced and did a great job.

da
Review №49

Steve and his helper did an amazing job and the windows look great. I’ll use them again when I need to replace my other window panes.

Le
Review №50

Steve and his RWS team did a great job on our window glass replacements. All though it took longer than expected for RWS to get the replacement glass from his supplier, it was worth the wait. Steve is very knowledgeable and did impeccable work; he is professional, courteous and listens to his customers. We started with replacement glass for 6 windows, but since RWS did a great job, we are going to have them replace several more. We have already referred RWS to a friend. We definitely recommend using RWS for your window/door glass needs.

Li
Review №51

We were pleased with RWS and their services from the first consultation through the finished product. We would definitely recommend them to others and use their services again in the future.

Bi
Review №52

We had a beautiful view but foggy windows . Thanks to Residential Window Service, our windows look brand new. All in one day . Fantastic !!!

Pa
Review №53

We had several windows that had water condensation between the two layers of glass and they came and replaced the glass for us. We are so pleased with our clear and beautiful view now!!!!

Br
Review №54

Took longer than I expected since orders actually come from another state but they were very polite. Also, a very reasonable price compared to bigger names in window repair.

Bo
Review №55

Steve Halsey Is Awesome and runs a very professional business. Came out took care of my issues that wasn’t even his windows issues. Thank you Steve will certainly recommend you to other realtors and clients.

ke
Review №56

I was so impressed with the responsiveness I received from Residential Window Services. The employees I interacted with were very friendly and helpful. They did a great job. I will always use them for any window job I have.

Da
Review №57

Professional and a great value!

Cl
Review №58

RWS came the day I called. After a quick measurement, they promised to take care of at least three issues I was having. They did. Their work is perfect. They are incredibly nice and helpful. I hope I dont need their services again but if I do, I will call them immediately.

Co
Review №59

I have used this company several times previously, along with my mother, brother in law and his parents.I have always recommended residential window company to everyone.Today will be my last time I ever contact them.I called later part of last week to schedule a time to replace two windows in a rental property.They were suppose to contact my tenant to schedule an appointment for Friday mid afternoon.I called today because my tenant haven’t heard from them and the lady over the phone apologized and said they left and message and that spot for Friday was no longer available.I asked why wasn’t I contacted or made aware and I was told “we don’t have time to track customers down.”I have spent thousands of dollars with this company and to be told they don’t have time means they don’t need my money any more!Steve is a great guy but his staff needs some training.

Je
Review №60

They were fast and efficient and made our half moon window look great!

Je
Review №61

Everyone was so friendly and professional. They did what they said they’d do and even got our window installed a week or two earlier than anticipated. Highly recommended!

Cr
Review №62

Highly recommend this company! Every phone call was answered professionally and efficiently. From the initial call to schedule a free quote, to modifying the quote to match our needs, to ordering supplies, to scheduling installation, to the actual completion of the job, the customer service was above and beyond top notch! Great Communication and Customer Service is a rare find in any field but especially in this one. Thank You!

Sc
Review №63

I would use RWS again when the need arises. Steve Hulsey is very professional and precise with his work. And I say this having now experienced the less-than-professional work of a previous window replacement company, whose work Im having Steve re-do. The quality of the replacement window(s) from RWS seems to be very good, and the work was done promptly.

Li
Review №64

Mr Hulsey was very professional, he did a great job. We appreciate him being on time to minimize our wait time. Highly recommend RWS.

Na
Review №65

Great service! They came to give a free estimate and ended up charging me exactly what they estimated. Josh did a great job installing new window sash balances to help my windows stay up on their own again.

da
Review №66

Hunter replaced two windows in our home this morning. He arrived on time, had everything he needed, cleaned up after work was completed and was very professional and pleasant. Great experience.

La
Review №67

These guys do great work, are on time and their prices are great. They also do estimates and they actually charge what their estimate indicates. Highly recommend.

Sc
Review №68

Extremely professional and responsive - great communication through the whole process - no pressure to have anything extra done outside of what I called for - I’m extremely satisfied with my experience and the end result.

Na
Review №69

Steve Hulsey was very professional!!!!! My patio door looks amazing!!!!! It was also a very reasonable price!!!! We thought we were going to pay more but he gave me a quote that I was very satisfied with!!!! Thank you guys so much!!!!! I recommend Residential Window Service to anyone!!!!

La
Review №70

Residential Window really helped us with our window replacements. They came out and were able to figure more about our windows than 2 other companies before them. They even checked for warrants too. Great people and Ive already had a chance to referred them to others who had similar good experiences too.

Gi
Review №71

Great job and very timely! Replaced 5 windows (4 were large picture windows)- made a huge difference. Thanks for a great job.

Be
Review №72

This company is great. I had a double pane window above my garage that a bird hit and broke the outside pane. I called around to window companies and the prices to replace the window were 6-7 hundred dollars. RWS gave me an estimate that was half the price of the other companies. I was a bit skeptical at first but the guy that gave me my estimate was nice so I went with them......best decision. My window came in when they said it would, they installed it on the day they said they would, they were very clean, and the price didn’t change. If I ever need window or glass repair I’m using RWS.

Ro
Review №73

We live on a golf course and have found over the years that Residential Window Service is the best! They are quick to respond and the service quality is surpassed by no one.

Mi
Review №74

Steve and Hunter arrived early, worked fast, hard and clean. Only stopped to explain one of my many questions about the project. We will use them again for sure ... thanks guys, windows look great and no more cracks or hidding vine.Mike and Brandee

Je
Review №75

These people have always been very good to me. Never a bad moment dealing with RWS. Everyone here has been great. Jerry

Lo
Review №76

I am very satisfied with the service I received from Residential Window Service. Very professional and quick response.

Jo
Review №77

The new replacement glass installed is transformational... looks like a new house!

Da
Review №78

I would highly recommend using RWS.

Ch
Review №79

Service was great, very courteous and friendly. Definitely would recommend them. They were recommended to me by a friend.

L
Review №80

Residential Window did a great job replacing our double paned window when my son hit a golf ball through it. Their price was fair, they were timely, and the service was excellent. They also provide a free warranty! Will refer friends to them as well as use them for all our future window needs.

Ma
Review №81

We thought we had bad thermal seals and asked Residential Window Service for an estimate on repair. Steve H. Came out and evaluated the situation. He let us know there was no damage to the seals and the windows were performing normally.This speaks volumes to the integrity and customer focused culture at Residential Window Service. When we do need to replace/repair any windows, they will be our first call!

J
Review №82

Steve is very friendly, helpful and prompt. Installed large panels of glass in our giant shower. He rectifies any issues quickly and correctly. Stand-up guy. High recommend.

An
Review №83

Steve Hulsey did a great job replacing a broken window. His customer service was pristine.

So
Review №84

Drew and Hunter were polite and professional. The window looks great! Thanks!

Mi
Review №85

Steve was very helpful with other window issues in addition to replacing a glass.

Vi
Review №86

Were there when they said and did excellent job. have rentals and will use them in the future. Price was fair.

De
Review №87

High quality work. Fair price. Our patio rescreen is very attractive.

Ma
Review №88

Very professional from the first call. Their communication is the best. I received constant updates with schedules and completions. Everyone I dealt with was professional and courteous. The work was flawless! Im extremely picky but couldnt find a single thing wrong with any of their work. Ill definitely use them again.

Tu
Review №89

I had no complaints until the end. My original timeslot was rained out, so they were squeezing me in. At the end, when the installer told me he was done - I looked up and there was a 5 arching streak across one of the panes. I thought it was a crack, the installer said it was a smudge, then asked me to sign for the installation. The window was installed on 2nd story accessed by roof - he was indicating I was to climb up on the roof to clean it. I would not sign - he huffed out and got on his ladder and spent 5-10 minutes cleaning the pane. It was caulk. I could not believe that the installer did not clean the panes after installing and expected me to climb up there after he left and do it. Would not recommend a company that didnt just jump and say you are correct, that shouldnt be there - I will fix it. He only did it after I refused to sign completion of the job.

Ca
Review №90

Recently Residential Window Service repaired a window in my home replacing 2 sash balances. They had the best price of the estimates made by other companies. I appreciated their professionalism and expertise from start to finish! Thank you for a job well done!

Br
Review №91

Had to custom order a window to fit our door which took nearly 2 months (RWS told us it could take that long), but once the window arrived, they called, set up an install time the next week, showed up on time and did a great job! Would use them again.

Mi
Review №92

Arrived when expected and were quick and courteous. Very friendly employees. I’ve used them in the past and would again!!

Al
Review №93

Very knowledgeable and thorough. Workmen were all clean, pleasant and conscientious.

Ma
Review №94

Had 13 aluminum window panes replaced. Glass arrived quickly and they were installed professionally. Really happy with process.

Ta
Review №95

RWS came out quickly to do a free estimate. Emailed the quote within a couple days. Installer was early and had the window pane removed and new one installed under 30 mins. And the window has a 10 yr warranty. Would definitely use them again.

Do
Review №96

I was pressed for time on having a storm window fixed, one old screen, and one new frame and screen installed...they came out the next day. The tech Josh Carter was professional and friendly yeah no problem answering my 50 questions.Pretty reasonable price I will definitely use them in the future and they have a customer for life.

Da
Review №97

Come out and gave an estimate quickly. Ordered the replacements I needed that day. When they came in, took less than an hour to install. Super professional. I’d used them again for sure.

Sc
Review №98

Excellent work. Prompt service. Fair value

Sa
Review №99

I was very impressed with the company and their willingness to work with me to only replace what was really needed in order to keep my bill down. I will use them again in the future

Je
Review №100

I had three broken windows in a house I was buying earlier this year. I had to have them fixed within a week for closing, residential window service not only was the cheapest bid I got for this job, they also replaced the broken windows for me the next day. I highly recommend this company to anyone needing glass work done, they do an excellent job and are very professional. Next time I need window work done they will have my business again.

Information
27 Photos
100 Comments
4.8 Rating
  • Address:704 N Walnut Ave, Broken Arrow, OK 74012, United States
  • Site:http://residentialwindowservice.com/
  • Phone:+1 918-259-0159
Categories
  • Window installation service
  • Glass & mirror shop
  • Shower door shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
From the business
  • Identifies as veteran-led:Yes
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