I have been a tenant here since before it was purchased by Public Storage. I kept all my medical sales supplies here and have had nothing but a great experience. Pam and Jarvis have gone above and beyond with EXCELLENT customer service. They have been kind and so professional. I highly recommend Public Storage off 9th and Lynn Lane.

I had the best experience at Public Storage while helping my friend move some belongings into one of the units today. The employee, Linda M. was extremely professional and helpful during our exchange informing us where the bathroom was located if we needed and that she was available for any assistance we may need throughout our time there. I would highly recommend Public Storage based on my customer service experience with Linda- very helpful and very pleasant!

Was helping a friend and this nice lady just stopped to say Hi and asked if we needed anything. Thanks Linda M. For your super positive and friendly. Will for sure tell people about this wonderful experience.

Clean facility, Easy to get to and the staff was very nice. Will be back.

This storage unit company is the Wish equivalent to storage units.First off let me start off by saying I was at these units for 3 years and had 3 units are one point. These units flood every SINGLE year. They are built at the bottom of a hill. I was advised to buy insurance, but not because of that because quote All of the break insI had all indoor units and birds dirt water bugs ect STILL get in, everything is built really flimsy.In the winter when it snows they dont plow it out they let water seep into units that are outside units and my climate controlled unit just got water in it last week so I vacated and said goodbye. Lynn lane storage is cheaper and better (;

Jarvis was great! He was very patience and helped me through every necessary step. Great job bro! I pray a promotion over your life in Jesus name, Amen!!🙏🏽

Jarvis @ 26560 was very courteous & extremely helpful. Great customer service & very knowledgeable. Facility was clean & definitely worth the money. I will recommend this location to others. Thank you!

Friendly employees and plenty of available units of various sizes.We rented a large unit for several years. The rent was raised slightly more than annually. The unit was not water tight and it took in water a couple of times over the 3 year period. The staff did not notify us of the water level and so some of our boxes were ruined.Overall a good experience, this was the only time I have ever rented a storage unit, so I cant say whether public storage is better or worse than alternative companies.

Linda M. Was super helpful! I went with a friend on on Thursday and we rented a storage and was super accommodating and even told us about this cool stuff called damp check!!!

Looking for clean storage? You will find it here along with great customer service from friendly people.

Jarvis at the Broken Arrow location is always so helpful and friendly! Clean store and GREAT customer service! I will absolutely recommend to anyone I know

I would give 10 stars if I could. I had put my deposit down on a storage facility in November that was right next to my apartment but after a very lack luster customer service experience, I decided to look elsewhere right before I moved all our things. Am I GLAD that I did! Pam at Public Storage gave me the most amazing customer service. I called to find out info and shared my experience at the other place. She was sympathetic and went above and beyond on educating me about things to do in order to have the best experience with storing my things. No commitment was even made on my part at that point to use this facility but because of her friendliness and how she helped educated me on things I didnt know about storing my belongings, I decided to use this facility. Customer service can definitely be lacking in this day and age but NOT at this place. My things will be stored for at least 2 years and Pam made me feel safe and built a rapport that made my decision very swift and easy. If you are considering a storage facility, look no further! Pam made sure we knew what we were getting into with renting at this place and she made sure to address any and all questions that we had. Superb job, Pam!

Outstanding customer service. After renting online, we needed to make some changes. Pam went the extra mile in making sure our changes were done quickly and met all our needs. They are the most well organized storage place I have ever used. Two thumbs up!

Clean,secure,easily accessible and a great staff that is willing to help you with your storage needs.

Pam is absolutely amazing. She helped me and got me just what I needed. No hassle at all. She is heaven sent. Best customer service I have ever received. Thank you again.

Always friendly staff, they get back to you in a timely manner, very clean, and safe!

I would recommend this place for your storage needs. Pam and Deanna always have a smile for you so go see them! The place is very clean and have not seen any bugs or rodents!

Jarvis was very friendly and helpful! Clean looking place.

Jarvis called personally to tell us that we did not lock our unit properly. I was so thankful that he keeps such a good eye out for us and called us. Thank you Jarvis.

I was in need of an extra unit and Pam in the Broken Store Public Storage found one right across from my existing unit! She set it up quickly and professionally and followed CDC guidelines perfectly! I can highly recommend BA Public Storage and Pam for anyone needing to store items.

Deanna did a great job. Great place to rent! I feel so comfortable with my belongings stored at this facility. Pam also was a great help as well!! My best experience with a storage facility in my life!!👍🏿

Great customer service and great price! Pam did a wonderful job and had such a big smile even under her mask.

Public Storage is a big rip off! They advertise all these specials and its for new customers only. I have faithfully paid every unit Ive rented- and they never give their existing customers or returning customers any specials. They force you to pay for insurance on the units now, which is unreasonable! Even moving out the second day of the month they dont pro-rate your payment, I just paid for a storage space I did not use. Tomorrow they can re-rent it and get double pay for the month! This is highly unacceptable!

Went on Saturday and Pam was super helpful with showing us around. After reserving online Deanne helped us understand all the paperwork and instructed us on everything. Super clean. Super safe. Would recommend.

Jarvis provided great customer service when I went in to view a unit and rent one. There was an issue in pricing and he didnt hesitate to get his co-worker (didnt get her name) to help correct and get the price I was quoted! Property is clean and process went easy.Pam was super helpful and friendly when I went in to purchase a mattress cover!

Rented a unit for short term rental today! Facility is very clean & secure. Pam was very friendly & helpful. Answered all my questions thoroughly! Very easy process

Jarvis was extremely helpful and courteous.

Stopped in for information about this storage complex. Pam helped me and she was awesome!!! I will definitely be using this place! She was very friendly and made me feel very comfortable. I would recommend this place to anyone!!! Also, ask for Pam! She was spectacular!!

Clean property and great staff! Especially Jarvis! Give that guy a raise!

Great staff. Very helpful and friendly

I made a reservation on line and when I arrived early Deanne was at lunch but unlocked door early! She was so very helpful and explained everything so thoroughly! I was in and out very quickly.

Needed last minute storage and found a great place. Jarvis was very helpful and friendly!

Very clean and well kept. Pam did awesome helping me out with any questions and concerns I had. She also worked with me on pricing. I recommend anyone to use these storage units! And ask for Pam!!! Shes the best!!!!

Deanna was very helpful and made the process of renting a storage unit easy and fast! Thanks, Deanna!

I want to commend you on your employees, James Williams and Deanna, who were friendly, courteous, helpful and efficient. They answered all of my questions and made me feel very comfortable. They are truly an asset to your organization. I would recommend The Public Storage in Broken Arrow, OK to my family and friends based upon my experience and the way that I was treated by James and Deanna.They provided everything I was looking for in a storage facility. It was during a very stressful time that I used it and they were so understanding, kind & caring in accommodating rental provisions....thank you so very much! I endorse them highly!

Raises rates on good, long lasting customers and caters to new victims to rip off.

Lynda and Pam were super helpful. Place is always very neat and i can make my payments fast with no problems. Great service! Great unit. Never had any issues.awesome price.

Nice, well kept facility. Everyone very helpful and easy to book unit online!

Pam and Deanna were so helpful. Pam has helped me the most every time I come in. Shes always so kind. I appreciate her so much. Even when Ive paid my bill late shes been so kind. Shes gone above and beyond.

This is by far my favorite location. The staff is always friendly and helpful and the lot is always super clean. Jarvis, Pam, and Deana always help when I have questions and set me up with the perfect unit!

Nice ladies! Excellent service and clean facility. I will recommend this place to all my friends.

Great service! Jarvis explained every detail. He answered every question I had. He was very polite and friendly. Thank you Jarvis for the great service and recommending the Damp check moisture absorber.

Dont waste your time here. The staff is decent but they dont tell you about all the hidden fees. They waste your time get you in there and then drop all kinds of hidden fees on you that they make you buy before you can even rent.Some your time and money and go elsewhere.

Fantastic customer service! Jarvis & Pam are super friendly, and go above & beyond every time Ive been there. The climate controlled storage unit is great too, though the amazing staff is the reason I will not go anywhere else.

The people are verry nice. Have patience to show and explain everything. Had a wonderful experience with Pam and Deanna.

The atmosphere is so up beat here and the customer service experience with Pam and Deanna is even better! I would definitely recommend Public Storage for all your storage needs! They have the experience and knowledge to make sure your stuff is protected!

Deanna at public storage was so helpful and sweet. Made the whole experience super easy and was great to chat with. Would recommend this storage place. :)

Tulani was fantastic! She provided excellent customer service. She was friendly, courteous, answered all of our questions, and allowed us to see several storage units before making a decision. And they definitely offer the best prices in Broken Arrow. I highly recommend Public Storage. You will not be disappointed!

I would highly recommend Public Storage in Broken Arrow, OK. Pam, Lynda and Deanna were so helpful and patient with all of our questions. They made sure we selected the right amount of storage space for us and their help was greatly appreciated. Great location; super-clean environment; everything is spotless; highly recommended!

Deanna and Pam were very helpful! They answered all of my questions and helped me pick the right kind of unit. Great people and great units! I highly recommend them

I had a wonderful experience. The property manger was fantastic. She was very nice and super informative about the property. I was given a good clean storage unit for an amazing price! Definatly recommend this place to any in the broken arrow district.

My dad has a storage unit up here. Deanna and Pam does a great job handling things and keeping things looking great up there. Its a great atmosphere to be able to come to.

I went to get a unit and Pam in BA was so dang sweet. Yall need to give her a raise and promote her!

Deanna was so very helpful with explaining and walking through the entire process. Pam was also helpful in explaining different products. Definitely recommend this facility. Excellent customer service.

Pam is awesome its the only storage facility Ill use. Awesome staff great prices. Clean facility

Jarvis did a great job! He was training for a new location & did very well . He was receptive to the few interjections that Pam had to make sure I was understanding the process & fees.They worked very well together.I was pleased with the process!

Very clean facility. Very friendly and comfortable people, I spoke to Pam about renting a space and she walked me through it, thought I already knew what size I needed but after talking to pam, turned out I didnt. She went above and beyond. Pam was very professional and nice and answered all my questions without rushing me and made sure I understood. Will definitely recommend this storage.

Deanna’s customer service is absolutely fantastic! Answered all of my questions, and ensured I knew everything I needed to know. I enjoyed talking to her; she is a very big asset to you guys!!!

Pam and Diana were fast and friendly. The price of the unit isn’t bad either.Would recommend!!

Deanna was awesome and explained everything so well regarding the storage unit. Very well kept facility too!

Pam...you are awesome & I am grateful you took great care of me.Peace and Love

Pam and Deanna were so helpful and friendly for our first time renting a storage unit. Made our first time renting so easy! Definitely recommend

Pam was super friendly and helpful. Got us all set up on our unit and thoroughly explained everything. Highly recommend getting a unit here with and especially with her.

Deanna is a great asset for Public Storage,Deanna was professional and friendly. It certainly made my day easier having such a friendly person help with my needs.

Best storage in Oklahoma!!! I went to rent from Public Storage and would recommend to everyone!The ladys at the front were very helpful and took there time to explain everything to me.

Very clean and secure. The ladies running it are very nice.

Pam Chapin was so awesome to work with at public storage. I look forward to seeing her again up there.

I really recommend this place and they have excellent person for costuner service and her name is Deana..

Great customer service! Ms Pam was very helpful! The facility is clean abd organized! Thank you for the great service!

Deanna was great! Clean space especially climate controlled.

I had a wonderful experience here with Pam and Deanna. They were very friendly, very professional and explained everything to me in a detailed way. I would definitely recommend this place to others and after my experiences with other storage facilities I will never go anywhere else again.

Deanna was awesome! Very thorough and professional! I recommend them over any other other storage facility!

Very good place to store your items. The people are friendly and the units are clean. Deanna is wonderful and pleasant to work with! Awesome!!!

Deanna was really helpful in explaining to us about the storage and showing us around to see which storage space we need.

Great Experience! Pam was great at explaining everything I needed to know!! Great job Pam

Very easy access...great pricing. Pam was so helpful..she helped me get the appropriate sized unit..I couldnt have asked for better service

Awesome place. Very knowledgeable. Willing to help you with everything. Simple and easy process. Good place to use to store your stuff.

Pam was amazing and explained everything to me and was super helpful! Highly recommend her and public storage!

Oops!! Put my review in the questions box.Anyway I found Pam to be a breath of freah air. She was so very nice, and funny and very professional all at the same time. She is definitely a jewel for the business.

Deanna helped me out and she was amazing!! Im very happy with the service!!

Very clean and nice! Jarvis was a huge help getting me set up. If you use Google maps to get here itll take you to the neighborhood right behind it. The location is right behind QuikTrip.

Pam was so nice and extremely helpful. I highly recommend working with her and this location!

Pam was amazing! She made everything so easy.Thanks again

We are so happy with the customer service we received when working with Pam and Deanna at Public Storage! Thanks for making our trip as easy as possible!

Staff member Pam was very professional and extremely helpful the property is very well-kept and I will definitely be referring to friends and family

Deanna helped us so much she is so nice and helps us with anything we need

Pam is wonderful, she always helps me and is so personable and energetic. Pleasure to do business at Public Storage. High recommend her and the business.Randy

Asked about pricing for climate controlled, got a quick easy run through on pricing. Next couple days decided to sign up. Process was easy. Nice people running the counter/front desk.

The people at this Public Storage location have been very helpful. We worked with Tulani who made sure we got the storage units we needed. They do whatever it takes to ensure our stuff is well taken care of and their rates are very competitive.

Deanna was really helpful. Easy to rent. Love the space

Pam and Deanna are amazing! So nice to work with and a super clean storage!

Great customer service despite all the rain and wind & lifes complications. Service was always excellent and we all kept a smile. Great experience. It was the Highlight of my day. Thanks public storage for all your help and effort. 😉

Friendly staff always pleasant and willing to work with what you need. Very military friendly highly recommend.

Great prices and wonderful, helpful staff. I would definitely recommend Public Storage for your storing needs!

Moved out on Dec 2nd expecting to be billed for 2 days, was billed for the whole month...and when I called they said we dont prorate. Awesome! Thanks for making me pay for a unit I dont need for a while month! Will never recommend or use them again.

Pam was very helpful super sweet and nice the prices are fantastic i would definitely reccomend this place to my friends and family as long as shes there :)

Pam was wonderful! She was soo awesome & helpful!! I would give her ten stars!!

Pam was very helpful and courteous and I will definitely use this place for storage and ask for Pam.

Great Service! Tulani made renting a unit quick and easy! She helped me get exactly what I needed at an affordable rate.

Deanna and Jarvis were awesome and very helpful. This place is very clean and nice.