Friendly staff, walked me through all details and have kept me up to date with repair progress

Excellent service and attention to detail! Used services through my insurance company but would go to them for future needs regardless. Great experience from start to finish!

Communication was excellent. The job was done early and the work done was flawless.

HEATHER was a sweet heart, she keeps me up to date on everything. VERY GOOD SERVICE 👍.

Caliber works as a team and listens to your concerns. I was delighted to work with Nikki and Heather. Caliber keeps in close touch via text and responds thoroughly and quickly.

Nick worked with my insurance, got me my car back faster than expected, and most of all gave me peace of mind everything was going to be handled. I didn’t need to check in all the time which was a really new experience. 10/10 will recommend all my friends here for future

Very wonderful establishment! Would recommend anyone to go here to get vehicles worked on. Heather was extremely kind, pleasant and super helpful as my car hit by something falling off of someones trailer. Was able to get all scratches out of my car. 10/10 would recommend Caliber Collision and recommend Heather!

I hit a deer.....ugh!!!! But, Caliber was great! On time, worked with insurance and very professional! Heather and Erica were great. Unfortunately I do not know who did the body work but my car is like brand new, so kudos to him/them also!I was so impressed with the updates along the way. When I picked up my car, it was so clean! Inside and out. They even cleaned the floor mats, wiped down the dashboard and the doors. Even my back up camera lens was clean. I couldnt believe it. Hopefully I wont need to use them again but if I ever do, I would not hesitate, especially if they continue to provide this excellent care and service!!!!

Excellent service and very efficient. Love the text messages that keeps you informed of what is happening. Would definitely recommend them to friends and family

DO NOT TAKE YOUR CAR HERE! They tried to say my car that was totaled and it barley had damage, I asked for detailed pictures throughout their process and got nothing. Couldn’t tell me what took so long for them to get back to me. If they want your car they will say it’s totaled and hope they get a shot at getting it from their junk yard. Terrible customer service. 10/10 would not recommend

My truck was side swiped by an Amazon Prime local delivery van while it was parked on the street by our house. The next day I got a hold of Dewitt from Caliber and was told to bring it in that hed see what could be done with it. I told him that I needed it back before the next weekend as that was opening day for gun deer season and my son and I were going hunting. I was able to get the truck back the day before opening day and it looked fabulous. The communication between him and I was spot on every step of the way. I knew what was going on with my truck and what stage they were in with fixing it by the daily updates. When I got it back it looked amazing and would highly recommend Caliber to anyone that has been in a scuff with their vehicle. The entire driver side got scuffed up along with some minor damages that they were able to get out replace and put back together. My son saw it and asked if I was happy with the work that was done knowing how critical I am of my vehicles. I simply looked at him and said I was a happy mama. Thank you for the work that had to be done and getting my truck back to me before opening day.

Just went in for a quote on a chrome cancel on my 2017 Impala and I got a quote that was twice as much as Ive gotten at other places. I know they do good work here as my mother and father have both had work done on vehicles at this location, but it seems like their pricing is geared towards work that is being covered by your insurance. I assume theyd do a good job if I went with them on the chrome cancel but I just cant justify paying more than double for basically the same service.

Went in to have estimate on vehicle. Price was fair and I asked if they could fit me in as i needed car back asap. They told me to drop it off next day and I had the car back the day after. Bud communicated throughout the process and kept his promise on completion. When I picked up my vehicle the work was phenomenal. Thanks Caliber Collision and Bud for the great experience.

Customer service was great from start to finish. Kept me updated daily and finished my truck ahead of schedule. Very accommodating and really liked the drive inside drop off. Facility was very organized, clean and friendly.

Awesome place for collision repairs. Bud is excellent at taking care of your vehicle.

My daughter got into an accident, and our insurance sent us to Caliber to assess the damage. The car ended up being a total loss, but Caliber made the entire process unexpectedly cheerful. I spoke with at least 4 different employees throughout the process, and every single one of them spoke to me as if I were the only customer theyve ever had, and their one job was to make sure I had a nice day. What a gift to shine a little light into this difficult time!

I was uncertain about Caliber collision cause I never used there services I’m so happy and pleased at the good job he did Bud took good care of my vehicle and keep his word on how long the process would be I recommend this business you would leave with a smile on your face !!!! Thanks again Bud you guys are awesome!!!!!!!!!!!

As soon as you walk in, you’re immediately greeted by smiling faces and helpful people. Fun and light atmosphere- as I was cracking jokes with one of the managers. However they’re still extremely professional in all their work and It all looks really well done! They really take the time of day to make sure not only the vehicle gets what it deserves but also the customer.

Everything went smooth, fast, and efficient! From the beginning Bud was helpful! He made the drop off quick and easy and even offered to call Enterprise for a rental for me. The repairs took only a week! I was a happy surprised when I got my car more than 3 days earlier than expected. I was taken along the way with text messages about the progress of my car repairs and got a call when my car was ready. The pick up was also quick and easy and to my surprise they cleaned my car for me, that is going above and beyond so thank you! Thank you to Bud and the rest of the team :)

This was the second time we used Caliber for body work. We found them to be professional and did a very good job. Both times we had Bud do our intake. We found him cordial and had a good sense of humor. He understood our concerns, explaining what he believed needed to be done and again walked us through what was actually done before we paid the bill. Bud made a stressful situation into one that was accommodating. We hope we dont need Caliber again, but if we do or our friends need the service; we would definitely suggest Caliber.

Stopped in for an estimate and received a verbal estimate that I considered to be very dishonest, would never go back.

They were so fast, so efficient, and so nice! They did great work!

Outstanding service, very polite, kept me informed as to where they were in the total repair service.

They do a great job!! Very professional!!! Excellent work!!

I had a great experience bringing my truck in to get the door replaced. Bud was awesome, it looks amazing. I loved that I got text messages keeping me up to date.

I brought my car in for an estimate with no appointment. I was waited on immediately by Dewitt and treated very professionally. I was kept up to date with the status of my car throughout the repair process. The communication was great! I would highly recommend Caliber in Brookfield if you are looking for quality work with great staff that gets the job done efficiently.

Nikki and Heather were great to work with. With everything thats going on right now, dealing with a body shop isnt on the top of the fun list. But their positivity and professionalism helped make this unfortunate time a smooth experience for me. Will recommend to friends and family!

I went in this week for a busted out window. I was given all of the information that I needed to make an appointment including questions to ask, my car and window frame were vacuumed thoroughly, and a covering was put on. I hadn’t even made an appointment as yet, and all of this was done for no charge. Lastly, Nikki came by to make sure that all of my needs were met, go over everything again, and answer any questions that I had. When I called to make my appointment, Diane was very thorough, and scheduled an appointment for next week already.

The body work was fantastic but they did not replace the tire even though I let them know this was a part of the accident with required them to replace the tire went down and and to get to the place I had to go get a second hand tire. The guy informed me that it was going to be replaced. But after I notice it they said they not replacing it and I had to buy my own tire cause it might be slow leak. On a new car I do t think so.

Called the Brookfield location for an estimate. They got me in that same day which was great! Bud was so kind and helpful, he pointed out every detail on my SUV that needed repair and ended up saving me money as it was the second estimate. I would definitely recommend them.

It was a great experience I would do business with them again

Caliber collision did an excellent job on the repairs, got car back in a timely manner, they call the Rental car service for me, and on a daily basis I received a text message on the stage of my vehicle

Very very nice people and did a very good job on fixing the car. Not perfect but very good.

Top of the line service, great communication and wonderful people. My car was in and out in no time! Thank you to the great team at Caliber Brookfield!

Very friendly staff and my car was fixed perfectly

A franchise store, independently run... and it run very well. My family and I have been going there for over 10 years for repainting to fixing a fender bender and I have always been very satisfied with the service. Excellent customer service and expeditious turn around.... Thank you for the latest help Cyhla

They fixed my CR-V and did an AMAZING job. I was always kept informed and they answered each and every question I had. Everyone there went above and beyond to make sure I had zero doubts and knew exactly what type of repair they were doing. The Body Technician, Marco fixed a couple door dingers that were close to the damage for free & the paint team was also nice enough to take care of additional scratches I had previous to the repair! They also fixed a light bulb that was burnt out for free! Will absolutely recommend to others! Thank you guys so much!!!!

Great staff, everything was very streamlined

I just wanted to say how much I appreciate the excellent service from Larry at the Brookfield Abra on Saturday 4/26. I had my car window smashed on Fri 4/25 and was obviously upset and in need of a quick repair. Larry was courteous, hard working and very thorough. It was a pleasant experience to get such good customer service and I am thankful. I will highly recommend your service to others as not only was it top notch but less expensive than other companies. Thank you so much.

Very courteous staff. Was able to get in and out in a reasonable amount of time. Prices can be a bit much, but otherwise Id recommend them.

I recently had my car vandalized, Caliber Collision did an outstanding job of hearing my concerns about the damage and were following up with me with updates on how my car was being worked on. Staff is friendly, organized and have great knowledge of what they are doing.

Nikki was amazing go see her for all you needs!

Brought my car in on a Saturday, had estimate by Wednesday. Been kept up to date the entire way with text and calls. Will definitely refer friends here.

Keep getting the run around about my vehicle I would never recommend this company to anyone ever again. Took 3 weeks to get my vehicle back and Im still waiting. Communication is horrible this company loves to send text messages not call and tell you about anything Im filing a complaint against them as of today... was told my vehicle would be ready on the 11/19 then told the 22nd now told the 24th so unprofessional Im losing money waiting on them to give me the run around. Update now my date was changed from the 24th to the 25th now they saying the 26th. All through a text message no phone call I had to ask for a update . This place is sooo unprofessional... I need to speak to a manager if possible

Had an excellent experience here. Outstanding communication, very professional personnel, made commitments and stuck to them. Insurance covered my repair so I have no opinion about the cost. My mother also had her car here; based on both experiences, I recommend without reservation.

My husband hit a deer and we were at a loss of what to do. I called caliber and Bud had it taken care of in just a few minutes. He was in constant communication with me regarding the car. Cant thank everyone there especially Bud for all of the help!!

Amazing customer service. Professional and friendly. This company/store has my trust due to team members Timica, Josh, Maqua, and Luke. Very impressive people. If I were their manager, they earned a Christmas bonus on today’s performance alone.

I brought my vehicle for a walk-in estimate. Nikki was very professional and thoroughly explained what my vehicle needs to get fixed.

They had my car for two and a half months repairing it. When I got it back the brakes were all mushy and I was told it was a warranty issue. Sounds like an accident issue to me. I would recommend finding another auto body shop if you have the option. There was a few other minor things they didnt fix it either. I just ended up dumping the car.

Brought my car in for glass repair through Abra Glass. The front desk woman was very kind despite me being late to pick up my car!

They did great work on my Benz

I went here for an estimate and they were very fast and professional. I was in and out within 5 minutes. I will update after they complete the work.

Great job fixing a bad situation.

They were rather unprofessional, they didnt return phone calls or contact you at all concerning your vehicle then when you call their favorite line was oh I was just about to call you

Got my car back..had paint on my headlight..there a bubble in my bumper where the problem was got extra scratches that wasnt there before I gave them my car..I would give them one star but they was so happy to give me back my car the half as fix..

Great place to work. Happy employees means great work

I just went there for an estimate after getting rear ended. The guy spent 5 min looking at my car and came back with a BS low-ball estimate. Even after I mentioned that there was extensive damage underneath the car from the force of the impact, he said he couldnt really tell anything until Id bring it in for a repair and they took everything apart. Yeah right, like Im going to let you guys take my car apart after such a shoddy once-over. Wont be coming here for the repair, thats for sure. Didnt even bother raising up the car.

Nice and satisfying

Unfortunately Ive used Abra in Brookfield a couple of times. Friendly people, good communication and very happy with their work.

The one I went to was only ok

Great job

Quick estimates and quality service.

Took a long time to get my car back and then it wasnt completely fixed....

Quick efficient service

Nice staff!

Great quality

Derek