Remzi and Guy were awesome!! Honest and efficient service! Even offered me a beverage while I waited for the installation. Good prices and just feels RIGHT! Will be back for all my car installation and refer others!
So this is my experience at the shop. I went to Brooklyn Car Audio to get carplay & back-up camera installed and paid $800 to get job done. My experience was okay because they did amazing job on installing. However, the only thing that I give them 4 starts because of over charging. I searched all products online and saw that they charged at least x2 price on an item. For example, I paid $150 for back-up camera which I searched a same brand on amazon only costed me $17-20ish and also paid $99 for metra dash kit for mini cooper r56 (google search it’s only $17 on BestBuy). I was so surprised and disappointed on the pricing. I rather they charge me extra for labor cost than products since I am really sensitive when I see the actual products’ prices. Anyway, good service but you should check the price of products and negotiate with them if possible.Update: After writing this review, I got a phone call from the shop. Over the phone, the shop explained everything in detail why they charged me this price. Subsequently, I being clarified with the pricing and offered discount for next visiting. Overall, the shop ensure everyone happy, and their customer service is very impressed me. I appreciate they reached out to me.
Came here a few times to get numerous things done on my car and always have a pleasant and efficient experience. Guy and ramsey are extremely knowledgeable and helpful, and the work gets done quick and right the first time. Would definitely recommend brooklyn car audio to anyone!!
The best experience ever. I am extremely happy. Come here you will be taken cared of.
I went in to add an additional remote to the security system I had the team at Brooklyn audio install a year ago. I explain my situation to Ramsey, he went ahead and order the part I would need. Ramsey got the team working on my car within minutes. The tram my very welcoming and handles business With total professionalism. I am completely satisfy with the work and everything works perfect with my car security system. If you’re looking for quality service and a place where the staff make you feel welcome, then drive down to Brooklyn Audio and treat you car to the VERY BEST there is in car security.
It been a blessing doing business with this place, the staff is just awesome, thank you guys so much!
Brooklyn car audio is full of professionals, Mike has definitely help me fix my car radio, he is awesome...!!!
Wonderful installation results. Quick service and reasonable prices.
Wonderful Place Very Reasonable People
These guys are PRO! You will love it. Come and check it out!!!JUST ASK FOR RAMZI,,,
Great service big enough parking space to accommodate my truck. They wired up my subs and amp for big bad woofer experience. Wow guys great job.
Friendly and helpful staff. Got tints on my F36 BMW which requires a bit more attention because of how the windows operate when the doors open and close and they did it an excellent job getting it looking nice and clean! They also offer a lifetime warranty on tints which covers potential instalation defects.
I have a 2008 mini van with the old stereo and CD player. I brought it to Brooklyn Car Audio to have apple car play and a rearview camera installed and they did a great job! Ask for Guy, he knows his stuff and is honest. At no point did I feel Guy was giving me the run around.The installation was also seamless. They technicians did a great job installing the camera and new stereo. I have a dash cam cord in my car and the technician helped hide the cord when he installed my new stereo. If you need a new stereo installed I highly recommend coming to these guys! Theyre super friendly and really know what theyre doing.
Very good people to deal with know their stuff big shout out to the hole team 💪💪
I came to Brooklyn Car Audio after having issues with my old alarm that just wouldnt shut off! They gentlemen there were extremely helpful & kind, and even fixed my issue 10 minutes to closing time. My car was fixed in less than a half hour. I definitely would recommend!
My speakers went out and I was without music for months. I came here with the mind to change my in dash radio and get new speakers installed. I had a budget and the guys here really worked with me to make sure I met my budget and got the highest quality service available. They were knowledgeable about all the products they sold and installation was done in an hour. I got an amazing discount and definitely recommend anyone to come here to get their car audio/ remote start work done. Im a very satisfied customer.
Find a place where the guy pricing the install actually does the install!Sloppy install, Poor knowledge, Brought my vehicle working and now got it back with something not working! Seriously and no care in the world! I am good, do it yourself and I’m sure you’d do a better job then what they charge you for....It’s 2021 businesses like this need to be held accountable and need to do better to provide better service.
Amazing friendly service. Very professional and knowledgeable when it comes to audio. If you have any troubles speak to Ramzi and hell work with you and get you the best possible solution. Everyone here is very friendly and treat you like family.
Did my research to find a good detail shop that does window tinting. Can across Brooklyn Car & Audio Securtiy. My window tinting was done by Andre. He did an amazing job, and the customer service was A+Window tinting service was done in 2hrs.
Shout out to Brooklyn audio. It took more than a couple hours but guess you can’t rush perfection. they hooked my audio up. They actually take your budget into consideration. Very knowledgeable and I would definitely recommend Brooklyn Audio for all your car needs.
Great Staff. Thorough in explanation and implementation. Recommended
Had a remote starter put into my Honda Civic, fast and friendly service. Ramsey was my advisor and he got me exactly what I needed at a great price. Recommend to everyone looking for great service and ever better prices.
Very nice place to go to ask for Ramzi good customer service 👍
Great store they help you out with anything you need they really are the best in Brooklyn
Very helpful answered every question i asked .. great customer service also
Well they have really good service and very good prices
Guy helped me hook up my durango love this place
Once they take your money all they do is make fake promises. They claimed their products are new but i think they charging people full price for refurbished product because as soon i left the shop stuff stopped working or not working properly which doesn’t make sense if they are new and unopened product. They will make fake promises by telling you that they will reach out to the company and call you back once they receive new products, but they never do. I got tired of reaching out to them for updates. This shop can’t be trusted. I will not spend a dime there.
These guys will always work with you and help any way they can very fair.
Ramzi is the person to ask for help. They know what they are doing. It’s all about professional work. I don’t regret at all. My radio is on. Wiring my whole light system. Great and best place to go for your car needs.
One of the best places I walked into prices are so fair than other places and the techs really do a good job
Went to Brooklyn car audio, the service was great. Anthony and Ramzi helped me out with my alarm system. Thanks, you guys are the best.
Ramzi help me out they do exactly work highly recommended 👌🏼
Ran I gave me best price after shopping around very pleased
My salesman was guy he was very helpful and professional they have plenty of parking and will work on price with you highly recommend!!!
These guys do it all. Shoutout to Ramsey and Anthony always making sure my car is well taken care of. 💪🏽
Just received a brand new radio from Brooklyn Car Audio and security. The product along with the service of installation and of the working establishment was outstanding. I will certainly be doing plenty of business with them. Conveniently with in the neighborhood and willing to work with you the best way possible. 5 stars
I reccomend Brooklyn Car Audio, because of their friendly professional service. I will continue to make this place my choice for my car service needs. Thank You!
This place is cool I just think they charge a little too much
Awesome place! These guys know what theyre doing. Ive used them twice now in the last month, I first went there to have my backup sensor system installed. They did such an amazing job, that I went back again cause I was having a little issue with my car stereo, I ended up leaving with an in bash Pioneer GPS system with android auto installed, and like with the backup sensors, they did a beautiful job! They pay attention to all the small details that Im still noticing. Real super job! Thanks guys
They have very good prices, beautiful customer service, but cash only
Got my Honda Accord tinted today very happy ask for guy good service!!!
So I came here to brooklyn in seach of a sound system for my 96 corolla, and let me tell you I AM EXTREEMLY SATISFIED. I will surely refer my friends here to get there systems done. Thank you Brooklyn Car Audio for doing such an amazing job, I get compliments everywhere as soon as I left the lot tons of compliments. THANK YOU.
THis place is the only shop I have taken both my cars. About 8 years ago I used them to install a DVD player and rear view camera in my Infiniti G37 and haven’t needed to do anything since.Their service was so great I remembered 8 years later when I wanted to go and tint my new Jeep Wrangler and add a subwoofer amp as well as back up camera.On top of that Ramzie who is the guy who will help you with anything you need helped tap a wire of mine for one of my fog lights and ran it to my switch bar pillar.The service and expertise is second to none.I am excited to use my JL Audio Woofer and Alpine Amp In the summer when all my doors and tops are off.I would recommend these guys 100 out of 100 times.Also the service is done in a very reasonable time. I called up other shops and they would t even see me without an appointment which was like 2 weeks later. These guys took me same day and finished everything within one day.
Awesome place awesome people and awesome service. All a customer can ask for. Thank you happy holidays and new year
I brought in my car, because a factory installed Bose speaker was blown. I picked out a pair of replacement speakers, and they go to work. The installer comes out with the speaker, and says, Its not blown. The backing came off. He glues the backing on, and reinstalls the original speaker.My system sounds as good as new. It was refreshing to deal with an honest, and competent company.
Been coming here for years. They never disappoint
I did my alarm ds4 with smart start with ramzi very happy with work on my highlander highly recommend
I recently had some work on my car done here and I have only one complaint and that is the amount of time an installation takes here im a very impatient person so I know this shouldnt bother me but it did however I want the job done right and they do excellent work so next time I go here I will deff drop the car off and leave and that is my advice to everyone on here other then that I had an excellent experience my salesman guy was very knowledgeable and helpful and this place gives great prices especially for the quality of work they give you I highly recommend them and they just gained themselves a customer for life
Theyre good dudes and do great work..what more you need.
I really want to give this place no star but that is not allowed. This is my second time going back to this tint shop to get my tints redone over for the messy job they did the first time. Especially, since they do not offer any exchanges or refunds, I cannot get my money back. First time, they left the tints dirty on the film itself on my car and pasted it and left mad bubbles told me I might have to wait a month. I work with them and waited a little over a month still bubbles, still dirty. I work hard for my money they dont have a clue I came back let them know that it needs to be done over why the second job is worst than the first. You see a lot of bubbles on certain windows they didnt even change the back window left with the same jack up laid tints and think I dont notice. Avoid this place to get your tints done you will be back no matter the price, if its a sale more than a fail. Good luck!
Excellent job highly recommend ask for Ramzi
Quick and precise handling of my accessories installation! Great job and excellent pricing! Thanks 😊
I went to this establishment 2x for midrange speaker installs . There great at explaining what there doing. Always upfront and there team does wonderful work . Thank you brooklyn audio will definitely be a returning customer .
The best in business good service 👌
Guy really helped me out i made the mistake of buying an amp elsewhere and brought it to them for install he worked with me explained the difference in equipment and even when the amp i had was faulty he let me exchange it at the spot i bought it and put in the new one free of charge great service if you come here!!
Very satisfied with service. Saved a ton and gained alot more features by going here instead of dealer to fix my problem. Thank you Guy.
My review will be updated with the full details of my new sound equipment. But for now! I wanna say thank you guys for tremendous job youve done with my car, excellent customer service, fast & efficient. Im enjoying every single mile with the new sound quality that I have. Ramzi is the man! He gavew really good price, basically price matched everything and was nice all along. He knows the deal! Also they have nice finance options so you can split your payments till 2022 with no interest rate. Couldnt be more happier! Thank you! Photos and details are coming up
Great prices and very professional. Will come back again
Came to Brooklyn audio service was fast and the customer service was great
Great work Great Customer service ‼️‼️Reliable
Just walked pass business. Not familiar
Good service 👍👌👏
Excellent service the boss was very understanding...the employees know what there doing. Great shop for audio services and much more..
I found this place on google and I am so happy that I did! I came for a new radio for my car. Junior helped me out by explaining and showing the differences between the options for me. They gave me an amazing deal and my car was ready in 2 hours! I am so happy with the place and I definitely recommend this place to anyone needing any repairs on their car.
Very respectful, explain everything in detail. Awesome job
Great customer service
Ramzi always helps me out very recommended
Guy helped me price matched on product and provided great service and install will be back
After going to several shops for the last couple of weeks and being told because I had the larger screen on my dodge I was unable to change the radio then I came here and spoke with guy he went and did his research he told me that it’s always possible however it may be custom with no guarantee of me doing the work he made several phone calls and finally spoke to the manufacturer who makes the trim for my car and they told him it is possible it would just requisite additional programming because he took the time out to actually check for me and not force me into just adding features on my old radio I don’t want to do I really respected the effort I was very happy with the work and courtesy I would recommend you people reading this to ask for him specifically he will treat you fair and he explains step by step very well good job guy (if those other shops had taken the time this young man had they would have had my business but I’m glad they didn’t it was worth the wait)
They hooked up my system and worked with my budget verry happy ask for guy
Part 1:(vicsakita): Update: After posting my previous negative review, management has reached out to me and rectified the issue. Thank you to Brooklyn Car Audio management.
(vicsakita): Update: After posting my previous negative review, management has reached out to me and rectified the issue. Thank you to Brooklyn Car Audio management.
Great customer service Ramzi helped me out through the whole process quick and easy transaction highly recommended
Erick helped me throughout my used Audi purchase! I’m so content with my new Audi and I highly recommend this place!! The used cars manger Mina was beyond exceptional! Thanks again!
I made an appointment for 11am to Tint my windows the following day but I arrived at 9am. Junior helped me out without hesitation, he even Gave me a great Deal and made sure they started on my car as soon as possible. If y’all need any Great Car Audio, Security and Tints. Make Sure you Go to BROOKLYN CAR AUDIO AND SECURITY and ASK FOR JUNIOR. I APPRECIATE IT JUNIOR!
My salesman was guy he’s a great “guy” no pun intended he was very patient with me I was very undecided about my exact needs when trying to get better quality audio he really broke every thing down in simple terms and allowed me to make my own decisions he just shared his knowledge experiences and suggestions which led me to come away extremely happy with the decisions in product I made guy even matched online pricing so I had the peace of mind knowing I wasn’t getting the stuff cheaper any where else overall it was a great experience this was my 3rd time here the prior two times were for window tint however this was my first significant purchase and I will deft be sending friends and family there way thanks again guy I can see why you have a 4.8 star average
Came in very late to do front camera installation. Ramsay who has taken care of me and my family for many years. Took care of me immediately and for a great price. To whomever wants any work done here alway ask for Ramsay the best and very friendly.Thank you so much Brooklyn Car Audio for having such a great guy at your location.
I love it good costumes service highly recommended for radio other electronic
Best work had done good friendly experienced people that know what they doing if you want the best just the spot
Great job with my system thanks ramzi and guy
Great place with very fair pricing and good work.
Guy helped me with my tint great spot great service highly recommended
Brooklyn car audio has really great customer service and by far one of the best warranty options when it comes to installing products. The staff is extremely knowledgeable when it comes to the services they provide,
Got approved for snap financing online called the store spoke to guy about an amp I wanted he assured me he would price match online after coming in the store and researching the web with him he price matched the lowest price we could find and walked me through snaps leasing process took his time and made sure I was comfortable and understood everything I can see why they have such a high review rating great work guys keep it up
I highly recommend Brooklyn car audio for audio tech service. I met one of the best sales rep anyone can encounter. Junior educated me about sound quality and the passion for what he does is most envied. His knowledge about the products is phenomenal but most of all his personable approach is what every customer should wish for where ever they’re being served. I highly recommend you guyz going over to Brooklyn Car audio. And When you please ask for Junior
Ramzi help me out with my viper smart start thank you
Great Service! Guy gave great advice on what my options were to help me make a great decision. Told him I wanted more bass and he gave me my options from just a subwoofer to a full system with amp and new speakers. Told me I could come back and change my system if I wanted to do a full upgrade. Definitely will be back!!