I have purchased multiple LR/Jag from LR Flatirons and other places, I have never experienced a service department as poor as this one. They treat you like they are doing you a favor by servicing your car. During my last warranty service visit they damaged my wheels with a chemical wax or something during a car wash, then basically told me it was my problem not theirs - I’m done going here…. Stevenson Imports and Stevenson Lexus of Lakewood are awesome!

My 2020 range rover has been here numerous times for the same issue. They keep saying its a software issue after they keep it for 3 weeks. When a new issue recently came up I called them only to be told that they realize its a safety issue but they couldnt get me in for a month and maybe even longer if I needed a loaner vehicle. Poor customer service at best.

Very rude and love wasting your time. I came to just pick up my key but they acted like they were busy when they had no clients I guess they did it just to not have to deal with me.