Both the manager and assistant where very nice and helpful and the place is very clean I fully recommend them for your storage needs thanks
This place was always easy to work with, clean and courteous whenever I needed to interact with them. The facility is awesome and easy to access through the app and keypad and has great units for storage. The only complaint I have is that they close at 10pm every day and are not 24hrs. Aside from that, I HIGHLY recommend this facility for your storage needs!
Fantastic place! I was having trouble trying to find a storage unit to drop our trailer we have to unload goods and leave overnight to be picked up and extra space storage made it happen! The manager was extremely nice and accommodating plus she gave me the Internet rate of first month free and money off on the storage fee. Sign up was quick and easy and she even showed me the unit i would be getting before i signed anything. I highly recommend this place!
We needed a short term rental and Wendy was able to help us assess what was best and get us into a unit quickly. The office is very clean and professional. Our unit is very secure and easily accessed. Great experience overall. We had exactly what we needed in under 30 minutes
Very clean units. Easy to access. Carts are stationed in buildings for easy moving. Staff is very friendly and helpful.
Chantel was super professional as well as being very kind. She answered all of my questions and I had quite a few ! This is only the second storage unit I have rented and I am so happy I chose Extra SpaceStorage. The climate control units are a huge plus for my situation. The premises were clean and very well maintained.
Very easy to reserve a unit. Emoyees were very helpful. It would be nice if they had later hours to access the units. Will definitely use them again.
Was very easy to work with. When I had a money problem and come to find out I would have to buy a new $16 lock with the new latches, Wendy found a storage so I could use my lock.
Everyone was so helpful and knowledgeable about the storage units. We needed two units, one garage and one temperature controlled unit. They were able to get the units close to each other to keep from taking so many trips back and forth to the truck! We are very pleased by our experience! This facility is close to our house to help with the fact we have to take multiple trips back home to get our items. Well done!!!
Chanele was awesome! Everything was easily done from reserving online to speaking to Chanele in person. She was efficient and very pleasant to deal with. 10/10 would recommend storing your things here. I have a 10x10 climate controlled unit very clean and dry!
Very friendly and super helpful. I needed a space before they closed at 6pm I called ten minutes before they closed and they set me up quickly and gave me a discount. 😁
Easy smooth rental, excellent customer service, many options to choose from.
Employees were very nice and communication was great. Easy access to the facility. The only bad thing was the sites where vehicles are stored were completely flooded so it was miserable to unhitch our trailer.
The ladies in the office are great!
After they opened, lots of hiccups. A few months later and everything is fine. Was just informed theyre going to add more storage.
So friendly!! Had to upgrade our unit and it was literally done in 2 minutes!! Thanks for making a stressful time so much easier! Highly recommend!!
Excellent customer service, easy access to a very clean unit that fits our needs, and the area is very secure so we do not need to worry about our belongings day or night.
Wendy was very professional and did a fantastic job showing us the different size units available.and getting us into a storage unit. The unit was clean
I highly recommend Extra Space Storage! The staff is super friendly and helpful!
Chanele was extremely helpful and knowledgeable. She made the process seamless.
Great location for storage! Super clean, secure and excellent customer service!
Great self storage! Very clean! Manager, Chanele Darner is quite helpful and always so positive and upbeat! I definitely recommend storing here!
I had a very pleasant and awesome experience with Chanel darker Getting my leasing for my RV space taken care of today. She’s an excellent employee and I would like to commend her for her above and beyond service John Gardner
Extra Space Storage in Brownsburg is top notch and the office staff is great. I would recommend storing your travel trailer here!
I want to thank Chanele for her amazing customer service. We rented a unit online on Sunday then quickly realized Monday while loading up a 10x10 was not big enough. She was able to upgrade our unit without any hassle. She has an exceptional facility with lots of room for larger trucks to maneuver unlike most other storage companies around. Thanks again Chanele!!
Place is in awesome location, seems very safe and secure, very wide gate and drive areas, parking is PULL THRU which is perfect for quick drop and pickup of our RV trailer! Chanele was VERY FRIENDLY and made the experience FANTASTIC, quick and easy. Give her a raise! ;)
Awesome staff, clean sparkling place to store your valuable extra belongings ! Loved the location & layout. I wish the entry gate button are more easy-to-use ! Must be my big Fat fingers ! Lol .
I’ve had nothing but positive experiences w/ Extra Space Storage! Service is always great! (Cheryl in Brownsburg, IN) My unit is always clean, some of the best prices in the area! We’re looking to upgrade to a bigger unit because of the experience we’ve had with this company #BeGreat
Very nice facility. Chanell is very knowledgeable and a pleasure to do business with.The only thing I would change is the hours. All the other storage facilities are open 24/7 which is a major convenience.
Upon meeting the general manager and manager of whom I was very impressed with. I had the opportunity to walk the grounds and inspect several units to see which would suit my needs.I knew I would be using this place to house my items. Although I was just about ready to use a place in Plainfield who offered a bigger unit for less. I decided to go with this outfit because # it’s much closer and newer.I truly needed storage and I am totally pleased with the security layout, the effort and care. Today was my first day of utilizing my unit, and what did I see. The manager was out cleaning windows and sweeping, right in the midst of some construction and landscaping.I was told that I was one of the first to call and use this place. I know it won’t be long before this place will not have any vacancies. Just glad they are so close to my home.Sincerely Grateful
Chanele was so helpful and showed us several units to choose from. She made the process of renting very easy!
Absolutely clean as possible. Cameras everywhere! So pleasant to talk to and security is awesome!! Best storage unit facility I have ever used. Thanks again!
Great explanation of services, very professional and manager found most cost effective solution for my needs without trying to ‘upsell’ me!
AMAZING! Superb customer service! This brand new storage facility is SO clean and spacious. The rates are very reasonable and the paperwork is stress free. I would not trust any other company to store my belongings! Thank you Hoosier Storage!
Chanele was really friendly and helpful. Office was spotless. Glad this place is in the Burg
Everyone is so friendly and helpful. A d, the price was reasonable.
Chanele was extremely helpful in helping me solve my problem this morning. She understood my frustration and didn’t hesitate to come up with a solution that works out for everybody. I thank her so much and I give 10/10 to the ExtraSpace Storage crew just off my experience today
Recently had an issue with my electronic lease and Chanele reached out via text to help me fix the issue. I promptly filled out what I needed and everything was handled electronically. I will saw the facilities were very clean amd brand spankin new. The storage prices are competitive and the process is easy.
Amazing service, staff is very friendly and quick.
Very clean and the staff were amazing
Both women in the office were a great help and I want to thank them
Came in today for one month storage. Chanele was amazing, she helped us figure out which unit would work best, and they have a one month free deal so i only had to pay for a few items and it came out to a but over $50. thank you! ill be sure to choose here again if i need to get another storage unit
This new location is very nice... clean, new and in a great area. The store manager, Chanele, is extremely helpful and wonderful to work with. I’d recommend the Brownsburg location to anyone seeking great storage solutions in the area.
Chanelle was so very helpful and friendly. Thank you for straightening everything out for us.
Excellent customer service!
Excellent facility, brand new and gated so very secure. Great customer service, met me at the door and was very quick to get my storage unit. Very safe area in Brownsburg, Indiana.
What a great experience we had with Extra Space Storage and especially Chanele ! Our move-in to our new house was delayed and they took prompt care of our needs. The accessible and space we used was clean ready to use ! Thank You ... Thank you !
Chanele walked me thru the rental process seamlessly.
Calling and speaking to them over the phone was quick and easy! They sent the documents to sign through email and I was all set in no time at all!
Renting a storage locker was quick and easy. Staff member was very knowledgeable and friendly.
Rented a storage locker yesterday and it took only a few minutes. Chanele was very friendly and knowledgeable. She answered all of my questions. Will definitely recommend this property to my friends.
Very friendly and accommodating. I know my items are safe and secure when storing them here!
Wow....totally impressed. I was shown exactly what I needed. The new facility on8050 Ortho Lane in Brownsburg IN was immaculate. The camera system made me feel really secure, and my rep, Chanele Darner, was not only knowledgeable but friendly. She even helped my find an internet deal which made it even better! I highly recommend Extra Space Storage in Brownsburg...Ask for Chanele!
Chanele was very helpful and efficient. Thank you.
I had a pleasant experience with Chantel and the storage she was very helpful
Clean and easy access happy with what I’m paying for.
Lost my key Chanele took care of it ASAP! Very awesome thank you!!!!!
Great, friendly, professional,Chanele Darner is a fantastic representative for ExtraSpace Storage.Thanks for your assistance.
Needed to store some family belongings. This place is brand new, super clean and easy to work with.
Chanele was extremely helpful and very kind. Thanks!
Easy and quick
Friendly staff and effective services
New, clean, easy to get to and from.
Very impressed with cleanliness and cost!
The staff is amazing!!!