Once again, another great experience. From the service department to the front office. Helpful, friendly, and make you feel welcome and well cared for. I recommend you service your vehicle here.

Brought it in to have a drain plug removed because a different shop stripped the plug when I arrived they fixed it changed my oil free of charge !

Hit a deer with my work truck. Ordered parts and repaired in 1 day. Awesome.

Very friendly and helpful staff all around. Shane in service took the time to find me a great deal on snow tires. I feel safer now and appreciate how much he cared about me being safe on the roads as well. I will never go anywhere else for service. Highly recommend!

They gave a fair price for our trade in and I love our new vehicle we bought through them now. Definitely recommend this dealership. 😀😀😀😀😀

The guys are GREAT! I have a grand old time joking with all the members in the service dept. I actually hate to leave when my truck is done. The sales dept. people are just as friendly as can be also! Thank you ALL for the WONDERFUL care of my vehicle and I love the way I can just drive right into the garage in the service dept. and their right there to handle any problems or concerns I may be having with my vehicle. You guys ROCK!TAMMY W

Bought my car there! Scott was fantastic! Not sure about the Bryan guy... So he was fun too!

My new RAM had some surface scratches in the paint. The Buffalo Ryan Chrysler dealer didnt even hesitate about having the collision center buff them out free of charge. Good to know they stand behind the sale with great service. Thank you!

I went in for an oil change, tire rotation and to have a noise investigated under my hood.The attendants and personnel were all very friendly, but I was disappointed with the customer service and attention to detail overall.I had to request that they change the oil to synthetic after they had already done the oil change (you guys did it the first time so I assumed they would check records).I also had to request the complimentary car wash after I was told my vehicle was ready to go.I initiated a tire rotation after I realized the mileage I had put on the vehicle. Again, that is something I would have thought perhaps the attendant would have suggested out of courtesy.Then I discovered that two of my caps were missing on the tire plugs when I got home.There was no extra attempt to really diagnose or further discuss the issue I was having under the hood. I understand that is hard to do when they were not able to hear the noise... but I got the impression that they were not interested in helping me with that anyway... I sort of felt like an inconvenience to be honest.Was never told that they even looked under the hood!We purchased this vehicle from Ryan Auto just six months ago, and its a fairly new car so I was expecting a little better service.Its just hard to go back to a place when even the little things dont seem to matter. Im not sure I can trust you with the bigger things at this point. Not sure Ill be back for service.

Ryan Auto Mall does a great job taking care of my car. There is no other place I would go. Shane always is so helpful and knows what he is doing. I can’t say enough good things about them.

They found the problem fixed it and worked with us to get it quickly fixed and not jeopardize service quality In the process. They were great. Thank you

I would recommend Ryan auto mall service center to others. I called and worked with Jamie in the service dept, he was very quick to look up parts to being ordered and have the repair done asap. I dropped off my car he was friendly and made sure my car was done in a timely fashion. I just wanna say thank you to Jamie and the service dept team.

From start to finish the Ryan service department was great. We had an out of warranty issue that was resolved in a fair and expert manner and it means a lot to have a company work to keep a customer happy !Much Appreciated, Sally and Rick

Warranty work that was needed. Things went very smoothly.

I get my truck serviced here quarterly. Ask for the best guys you theyll truly take care of you. Eric, Nick and Shane. All 3 guys are genuine guys and so their jobs well. 1 guy there in particular is very cocky but no need to point out one of the Ryan family members. I will say I have had accidents here while my truck was being services but the guys were quick to correct the accident that had been caused by one of their own service technicians. That says family with out a doubt and they treat you like family. Cant wait to buy my next Ram here.

Free loaner and good service. Repairs done when told. Only thing that could have been improved was getting my insurance company it faster to get my repair done within the three day free loaner period. I feel like I lost a day since Progressive was not out earlier.

So much friendlier, no stress, good honest service advisors. Worth the drive to family-owned, not big corporate owned Ryan Auto Mall.

Huge selection of vehicles new and used. I bought my Chev here and I was very satisfied with sales and service. When your vehicle goes in for oil changes, they wash it too. Thats a nice perk.

Brought my Jeep in for heater diagnosis. They called about 3 hours later and told me that it was ready. When I picked it up it was diagnosed and fixed for the same charge. I was very happy and impressed.

From the moment we purchased our vehicle from Ryan Chrysler they have taken great care of us.

Courteous professional service. Will definitely return for further care of my grand Cherokee.

Have bought 5 cars here over the last few years and Todd has come through everytime. Had recent service here and was happy and actually surprised at how reasonable the bill was. Will go there for next truck too.

Very disappointed with our first service visit here. Jaime, the service writer, was rude and disrespectful both on the phone and in person. Questioned my wife’s intelligence and made off hand comments. Will never go back here for service. What a disgrace.Melissa took care of us here at Ryan in Buffalo. We ended up buying a 2017 Dodge Grand Caravan. It was at a great price, good condition and a perfect fit for our growing family of 6. We loved all the storage room in the van and how Melissa was patient with us as we looked st more van than I could keep track of. We did get the Chrysler extended warranty in case anything goes haywire but are very happy overall with our purchase.

Excellent service department. Staff very polite and explained every step of the service being performed.

The service was quick and polite. However, I thought that tire pressure checks were standard with oil changes. The tires were not checked for pressure and the next day, the light came on and I had to go and put air in all of them as pressure was at 28 psi. Maybe I’m out of line, but this should have been checked the day before when I had the oil changed for $84.95.

Very thorough, courteous and efficient. They always make you feel valued.

Had 100K check-up and fluids done on my Chrysler. Friendly appointment making staff, welcoming staff, and cashier. At drop off they told me they would put a promise time of 4:00 PM so I had time to get my kids from daycare at 4:30. I arrived without them calling me at 4:00 PM and they said the car wasnt done. I reminded them of their promise time and he just replied that our promise time is an estimate of when they think they can get your car done... So dont rely on their promise time. Once I stressed I needed to get my kids, they got me my car by 4:45. Maintenance and car were great and run well with no aftermath issues. I will probably use them again for things I cant do myself, but I just wanted to warn people about theirpromise time.

We always have great service at Ryan Ram! Thank you for being so patient with us, as we have two young kids that make bringing in our truck more difficult.

I spent almost 5 hours trying to buy a car. They were short in the financing department. I stayed until 7:30pm. Tanner, the salesman stayed the whole time. His shift was done at 6pm. Nice people, nice environment. If you need a vehicle give Tanner a call.

Erik always takes care of us. Friendly & professional. Thanks so much!

Good people and thats what is important to me and letting you know whats going on with your vehicle.

Very helpful with a headlight bulb.

Theyre not always most truthful they tried to fix the tire on my father-in-laws truck didnt even take it off and told my mother-in-law that they needed a new tire because it couldnt seal on the rim. I took it to my guy and Howard Lake and all he did was put a new valve stem in it sealed it up works just fine

Kirk was amenable, courteous, clear speaking and direct as well as professional. Wasnt able to get a deal done but thats on me not them, bad timing on my part. Good people.

Took care of the problem as fast they possibly could. Great service.

Four stars, because nobody is perfect. Good experience with good communication.

Great experience, no pressure yet fast service.Doug Rambow was very personable and courteous and addressed all my questions and concerns. I would certainly recommend Ryan Auto Mall for any vehicle buying.Thanks!

Found the van we wanted on the internet at Ryan Auto Mall in Buffalo. Melissa and other staff were very helpful and efficient, plus she has followed up several times to make sure all is well. A very pleasant experience. Thank you!

Great dealership with awesome sales people! Weve purchased two new vehicles and have been very happy. Go see Tanner at Ryan Chev!

The guys in Chrysler Dodge Service are Awesome!! They do a great job & always have such a fun welcoming atmosphere! Theyre the best!

We had a great experience buying here, Todd was easy to work with and went out of his way to help us out. Service was another story. They are the stereotypical dealership service department, always trying to upsell you on the thing that is dangerously wrong with your car and going to cost you an extra thousand dollars over the thing you brought it in for. If you buy here do yourself a favor and find a good repair shop you can trust.

Erik did a great job at getting my car in and out quickly for repairs! Would recommend!

Jeff Nelson was our salesman. Extremely pleased with him and Jeff in finance in getting our truck buying experience in and out fast and to our satisfaction. Thanks Ryan Auto Mall!

The service guys at Ryan Auto are great. Especially Brad at the Chevy Store. Thanks!

Bought four new tires and an alignment and a month and a 1/2 later two of the tires were completely bald and I needed a new alignment through no fault of my own and I was still charged the full price of a new set and alignment, I dont think thats very fair.

Very happy with my experience. Bruce went above and beyond to help me thru this process. Thank you all for working with me. I got the car I loved at a great price!

Great customer service! And super fast oil change!

I brought my vehicle in to find out what was wrong and they checked it out and fixed right away instead of making an appointment for later, so I was on my way a little over a hour later. Nice way to treat a customer!!

This location is very professional and fast. Oil change and tire rotation in 35 minutes. Great waiting room, too.

Worked with Doug who helped us with all our questions. No pressure to buy and made sure we were well informed. We were very happy with the whole experience.

Guys did a great job. Thanks for being there!

Great car buying experience. The team treated us great!! Will buy my next car here.

Great employees and service. They stayed late to help my sister get a new car. I would recommend them for anyone looking to buy a car in the west metro.

Great service, clean, professional, every problem explained in detail. Crazy enough, I dealt with the guy in the picture

Very impressed with the knowledge of the service technicians. Very polite staff

Only come here if you like getting scammed out of your money. Never come here if you are a woman. They treat you like dirt.

We are very pleased with Ryan Auto have bought several vehicles there and go there for all services that are needed.

Good. Will be better if I get my part in this time.

Very nice and clean business. Need car repair due to winter drivers, see Ryan Collision.

Ryan Auto is a great place to have your oil changed. Fast, convenient, and friendly staff.

I inquired about a truck on cargurus. Com promptly the next morning on Saturday was contacted at 8 a.m by Steve Edmondson. I explained that this was the exact truck that I have been looking for. I also explained my budget . But we are $2, 000 off on the price. I asked if there was anything we could do. At this point his demeanor changed said he could knock $100 off of a $39, 799 vehicle but that is the best he could do. and at this point in the conversation he advised me I will never find a truck like that in my price range. Was really rude and short. He was on speaker phone and my wife hear the conversation. She was in car sales for 12 years and was astonished. She said its a big place just drive down there and talk to someone that wants to sell a car. So I picked up an employee and we took the hour and a half drive to go look at the truck. I went and looked at the truck and was greeted by Steve Edmondson. I greeted him with a handshake and explain who I was and that I spoke to him just this morning. At this point his demeanor changed again. He said I told you I can only knock off 100 to 200 dollars. And again came at me with some rude remarks and blew me off walked away. never was I asked what kind of vehicle was I looking for maybe he could find something in my price range or maybe he had something different that would work for me. So I got back in the car and left at this point my employee looked at me and said wow that guy was completely rude and did not want nothing to do with you. Maybe he was having a bad day, Im sure other people have had good experiences but Ive been looking for a truck for two months and this has to be the rudest experience I have ever gone through. I myself a business owner would not allow my employees to treat people that way!3 days later I was given this response below I called the number and I explained about the reveiw I wrote and the reply I got from Ryan auto mall saying to call this number so they can make it right she transferred me to a answering machine where I left a message and never got a call back.. which I dont understand why they cant call me in the first place they have my phone number and email.

Great fast service!

Service department people are fast and friendly lots of sweet cars

Always find good deals, great service.

Very good service did a nice job helping us

Great! Fast friendly staff, knows there stuff

Great place to have your vehicle serviced!

Great service as always from Ryan.

Great customer service, quality work, and get you in fast

Fast Eddie is THE SHIZ-NIT!! 🤩

Great place

Great service and good people to deal with.

Only place I take my vehicles when in my home area. Honest, fair and reasonable.

Good

Good selection

Great place to buy a car.

Great place for servicing your vehicle

Outstanding customer service in the body shop

They take for ever to get your veichle ready

I I had my car in twice for the same problem and its still not fixed! They cant figure out what to do.

Excellent service!

They have always been very open with what needs to be done and how much it will be

The people are very helpful

Thanks For The Quick Service

Very helpful staff

Courteous, and very helpful.

Always top notch service

Friendly and good service

Hide details of used car health. Do not recommend buying a car here unless you want lies and a lemon car!!!!!!!!!!!

Yup

Great deals with Reece

Pleasant experience.

Listened to what we needed and tried hard to find the right deal for us.

Doug is the best.

I like that I can just drive in and get my oil changed and not have to set up an appointment.

Eric is the best!

Their ok, they ate pushy.

Nice people

Not very customer friendly

Good Services