Came here on a Saturday evening to buy a 24 pack of Seagrams that I saw in a sales ad. Once I got there one the the workers went into the back cooler, brought it out for me and loaded it in my car, no problem. I went home and filled out the rebate online which was quick and easy. For the price it was well worth it! They also take bottle returns.
Nice and friendly I love anywhere you can get a good beer lol🤪
Great selection of beer, hard cider and wine coolers. They also have non alcoholic beverages. Staff is very knowledgeable and friendly.
Great store lots of variety of beers 🙂🙂
The staff is awsome helped me find the beer I was looking for very nice positive people store is a little old but the staff makes up for it
Very helpful people.
Because they take all 5 cent deposit bottles,cans.. and they stay open later than other bottle return places and staff is friendly. The only bad thing is that its in cheektawoga. If you aint white you may have problems walking through cheektawoga to go there...
Great store and friendly staff. I usually bring back cans and they are great...even when I have a lot to turn in.
Need to train employees better
My girlfriend had them set aside a limited edition beer and when I went to pick it up the one employee was quite rude and told me to bad dude they must have sold it another employee called one of his coworkers and located the beer that was set aside 👍to that employee
Staff is rude at rather go to rite aid cheaper prices too.
Great customer service. My favorite location.
Accept cans and bottles without use of machines. Great selection of beer both cold and room temp
Definitely not the best Consumers in the area and the parking lot is dark and not many beer options
Need to keep vizzy in cooler.. just saying..There always warm
Its alright, lol
Excellent deals on your beverages for your enjoyment
This store is my favorite place to shop for a great variety of beverages and snacks. Everyone who works there is very helpful and resourceful.
Great
Very nice staff
Their is this really cool guy with long hair, will always talk about beer and life with you. Really nice staff. Super awesome selection of beer.
I was the passenger. The boyfriend loves going to get his beer there. Lol
Its super warm inside in the summer. They have a good selection of specialty beer. They run out of all of the ones I actually like though and never restock them. Not sure why that is.
Great beers and also cigars. Large selection of beers at affordable prices. Staff is knowledgeable and friendly too.
Small place. Priced high. But convenient if you dont have a car or it is in the flight path.
Alot of Cold beer, good prices.Fast friendly service
Large selection of beer. If you drink Michelob light and you see it you better buy it. It is hard to find.
Less and less imported! Mostly piss water.and IPAS
Good choice of beer selection in Buffalo.
Very rude in person and on phone will travel extra miles to different locations! Short guy with glasses is the worst of them!!
1 Star. Only because I cannot give zero...I have been contacting local distributors about the upcoming 2016 Bourbon County release on Black Friday. Called this location to see if they could provide any release information in regards to release procedures because some distributors do things differently. Last week when I called they said they had no information yet and to contact them a few days before the 25th. The associate at this location said he had no release information for me. So I asked if they were getting any inventory in. I could sense in his tone that he was beginning to get short with me. So I just asked if I should call back tomorrow to see if there were any updates. Clearly he was annoyed with my questions because he abruptly cut me off to say he has no information right now so I cant help you. Understandable that you may not have information right now, but there is no reason to be rude about it. Heres an idea. If you want to work in a retail company that release limited products resulting in customers contacting the business to ask about information, then expect to hear some of the same questions leading up to the release. And if you get so annoyed by patrons asking for information, then get another job. Absolutely no reason to be rude to loyal customers. After this years Bourbon County release I will no longer bring my business to Consumers. I will make the drive across town and take my money to the helpful staff at Premiere and Village Beer Merchant. Where you can clearly recognize that the staff takes a real interest the products they carry.
Great place for local brewery 👍
Always friendly and happy to help with bottle returns. Great beer store!
The staff just need a basic Customer Service 101 Every time I feel a toxic environment with a load of negativity and rudeness. It seems like the staff are forced to be there and obviously show with their attitude that they hate their job. I dont feel welcome when I go there, and unfortunately the store is the closest one by me. Sometimes I hesitate to stop by and spend my money there.
Great prices, fast and friendly service, clean store. Small parking lot, can get a little tight if it gets busy.
Great group of people working at this location, I can find whatever beverage Im in the mood for!
Good customer service!
Great service. Very helpful.
Could use some better ambience
Very nice people there
Good price s
They have a great beer selection with most domestic brands and tons of craft brews to choose from. They have an abundance of decently priced ice and also except bottle returns!
Bottle/can return couldnt be easier. The staff was helpful and friendly 100%
Best priced beer around
Great staff
Smaller Consumers location but still a great selection.
Very helpful staff.
Nice place and if you need help there help you
Great place to take bottles
Amazing beer selection and the staff is super knowledgeable as well as friendly.
My favorite place to return bottles
Nice place to get discount beverages.
Very helpful and friendly staff
I HATE the way they took your bottles. It takes FOREVER!!
Fast bottle return
Excellent service as always
Best beer store
Booze galore and the price is right.
Doesnt have a growler fill but decent beer selection for its small size
All the workers are very friendly
It was okay place
Great selection...
Rude bottle return worker
Get in, get out. More time for drinkin.
I came. I purchased. I consumed.
Poor selection compared to other Consumers stores.
Need more selection
They have about everything you want and need
The service was great
Beer!!! Enough said.
Great
Week selection compared to other locations.
Fast
Awesome selections
Great prices
Great prices
Small selection.
Friendly service
Its just a regular store
Great
Nice
Love it
Variety of beers
Da Beers
Great beer