The do not accent walk in prints anymore….. you need to order it online and still have to wait a day or two. I might as well use a different website that’s cheaper. We only came here because it was convenient and fast.

The store itself is clean and well-stocked, but I do not recommend coming here for printing or laminating. I brought in a few sheets of 8.5x11 paper that I needed laminated and was told that they had no idea if they could get it done that day or if it would take a few days because they “didn’t know if anyone would come in to work”. Go elsewhere for printing or laminating!

This store is dirty and no one cares whether you are helped or not. Use some other venue if you can.

BUYER BEWARE! A non profit organization I volunteer for placed an order for pick up. I was sent to pick it up but when I arrived to pick up the order, which was time sensitive, I was informed the order had been put back on the shelf and the organization was refunded because the order was not picked up in the allotted time frame. A time frame which was never conveyed to the organization. I attempted to pick up the order the day it was needed having very little time to pick up the order in the first place let alone stand there while they explained to me that their system refunded the order automatically and they couldnt do anything about it. This business does not care about the people standing in front of them, they only say and do what the system tells them to do. If you send anything for pick up and need it be aware it may not be there when you get there to pick it up and the management will not care that they have inconvenienced you or potentially jeopardized your work/school/etc. Their system is flawed and their customer service is extremely poor.

The whole point of ordering online for in-store pickup is to save time and minimize contact with other people. When you place a printing order online, it gives you two options; you can pick up at the print counter, or you can pick up at the pickup station in the front of the store. Every time I order printing, I opt to pick up at the pickup station. Yet the last three times I have ordered print jobs, I have been told I need to pick up my order at the printing counter, which is in the very back of the store. So now, despite having placed an order online to avoid such, I have to walk through the entire store to the print counter, where I am then forced to stand in line and wait. WHAT IS THE POINT?! When I questioned this the last time, I was given some ambiguous answer about how it is store policy that printing orders have to be picked up at the printing counter. If this is the case, then why does the website offer the option to pick it up at the front station?!?!?!The last straw was on Thursday evening. I went to pick up my order which included a print job as well as some merchandise. The website says the store closes at 9 PM. The business hours posted on the door of the store say they close at 9 PM. Yet when I arrived at 8:54 PM the doors were locked, the gates were down, and there was no one in sight. My merchandise order was in sight, because I could see it through the window on the pick up station shelf. I wasn’t going in to shop six minutes before closing, I was only going to run in, take my order off the shelf, and run out. So I had to go back the next day, and sure enough, my merchandise order was up front but my printing order was in the back. I will confess to having “Karened” in this instance, and I’m sorry to the young man who had to listen to my rant, but why offer store pickup if I have to run all over the store to get my stuff?! Why can’t my pickup orders be all in one place? It’s absurd.

Came to use self printing service for 20 minutes only to have both printers not work and charge me for blank sheets of paper. Was in a rush and there was only one person at the printing station with a line so I left without being able to accomplish what I came to do. Picked up a couple other things and the cashier and staff were nice. Not coming again for printing services.

Helpful customer service.

Prices are getting more competitive. Good selection of office supplies. Store was clean and stocked.

I had a poster made for an event. Ordered at 4pm the day before and it was ready at 9:30 am the next day. I am very grateful to the staffs there who worked hard to have my order ready at such short notice; but last minute orders are not advised especially if you want it on vinyl because it may have to be shipped to the store. Thanks Christine for your help .

Went to the store to buy a couple of notebooks. I was then told I couldnt buy them because they were leftovers from clarence. #disappointed. But the salesman was very accommodating.

Its not easy to work entry level retail. The folks at this location are good people and manage to provide good customer service despite the struggle to remain human in such a poorly designed space (commercial florescent lighting, rediculous store layout, demanding customers, corporate policies that can grind your soul, etc).

Kristen is rude and lack social manners. I placed an order for a pick up. She came out with a disgusted face, threw my order at me, and left without saying hi/bye. I don’t know why people work for customer service when they are miserable.

Very disorganized and printing personnel are unfriendly. It should not be difficult to put my online pickup order in a bag after you locate it. Definitely finding another place to do business related orders.

I went there to make some copies and the girl in the back was phenomenal I didnt know how to work my phone too well into downloading what I needed copied and she did everything for me perfect

I was looking online for a monitor locally. Google pointed me to this store though it wasnt open yet. So i called anyhow. Sure enough Andy the man in charge picked up and took the time to check if they had one in stock and put it on hold for me. Its always appreciated when an asscociate checks the physical inventory and not the POS(point of sale)system. I understand sometimes these systems do not show updated inventory but Andy was sure to not allow this possible trip to be unfruitful.

Pleasant staff, but they need more than one fax machine. Waited over 30 mins for the person in front of me. Over $7.00 for 2 single sheet faxes

It was a great experience, Ryan Gabe and Dave made it a very helpful experience. That Ryan in the Print department was helpful getting my prints I needed done. Dave was helpful when I needed helpful finding the right ink cartridge and the gentlemen gabe cashed me out he was so politful

Staff was helpful and eager to meet customer demands.

Good casterm service and they are very knowledgeable about the products.👍

They had what I was looking for in a store with anything I could need office wise. And a very nice atmosphere with friendly workers and the Cash out was fast And Efficients.

Very helpful made a very good duplicate a d laminated it for cheap saved 20% for the rewards program

That was easy. Pleasant easygoing staff.

If you enjoy office supplies like I do, then you will like this place.

More pieces of tech and additions than you can imagine. A place of awe, both you and your wallet will take a deep breath.

Im helping my tattoo artist get ready for the art festival this weekend.Part of that includes having his pen and inks scanned to a cruiser, so if he sells the original he can always make prints.So yesterday, we (his daughter and I) go to Office Max, we have 24 pen and inks scanned.Except.The employee, Nick, I think they said his name was, scanned them as PDF files, which are useless to a piece of art. And somehow, in the process, moved or deleted 32 other files.So my artist went out and bought a whole new cruiser, so Round 2 didnt end up deleting more files, and fished out the 32 pen and inks we needed to scan again, and this time, his wife and I went to Office Max.We told them what happened, and all of a sudden they couldnt scan his art because of the sexual nature. Weve been going there for years.Let me start by saying, generally speaking, his art is not sexual. He is, among other things, a horror artist.There is nudity in his art.Nudity is not sexual in nature.The manager, and then store manager, didnt look at the context of his art before they declared it sexual. It was THEM that sexualized the nudity in his art.The store manager, when he finally, and reluctantly, agreed to rescan the art for us, opened the box of deleted files, picked up a piece that is in fact sexual, turned to me and said, This seems sexual to me or something like that, to which I informed him, that was something they scanned for us last year.They went out of their way to not help us after they destroyed our files and wasted our money.Yes, they finally helped. They told us there was no way they could get it finished tonight, with 5ish hours until close.We need to be ready to set up by 7am tomorrow morning.We called FedEx before leaving the store, spoke to a guy name Johnny.He said they could do what they could, based on how many pen and inks we thought we had, (at this point we had not counted the pen and inks that needed to be rescanned) and to come on in. So we found the store manager and got my artists art back.FedEx was busier, with less help. Still, they were respectful of us, and didnt make any judgments of his art as they looked at it, just talked with us about what we needed. They were patient as his wife called him because they couldnt scan the file type he wanted, and we figured out an alternative.They even called us when they started it, because the guy working (maybe Johnny?) had tried two different file types, and found that one of the ones we rejected actually gave better results, you got more detail.We paid twice to have the same 56 artworks scanned.FedEx had it done in two hours, and now our art show preparations are back on track.Office Max, zero stars.FedEx, 173 stars.

Excellent place to stop for all office and school needs

I needed school supplies cheaper than the bookstore at ECC and they came through. Floor plan is easy to understand, but a little cluttered. The cahsier girl didnt have the greatest people skills. Lastly, Im vision impaired and the receipt was a little h as rd to comprehend because the items arent spaced too well.

I called prior to coming to the store young lady told me what time the store close I said Im on my way we get there they have this old outdated fax machine and it was very slow a gentleman with blond hair and a young Caucasian girl with pale skin and black hair on 620 2020 when in the bag disappear and cut the fax machine off in the middle of my fax then they came out and said you have to go that was very unprofessional and was going to charge us even though all the pages hadnt gone through

Staff very helpful, and parking available

Dont go here to print a FedEx label or ship FedEx unless you like standing in line and jumping through hoops.

Had to make copies, Nicholas who help me, was great

What a huge amount of office supplies. I just needed a few things and spent way more then planned. They had so many things I didnt even know I needed.

Didnt have what I needed, never do.

Im here all the time it seems and staff is always very accomodating. Thanx to Patty, Mike, Kenny, Ashley, and Deb, the whole staff is awesome but these that I named help me the most.

A great place to get supplies

They were very professional and knew exactly what I needed.

Nickey provided awesome customer service!!

One of the few places to find at a glance calendars, all sizes and date ranges. Great customer service

Great staff and very helpful

Went there to get ink, and boy did I get that ink all right😂

They have what I need for my office!

I visit this place once awhile. Many employee but not one greet me when I walked in. Cashier was very mechanical. She will not interact with me.

Most of there Thing or to much money you shouls go to wall Mart and buy UR kids the school things there

Great customer service!!!!

Staff is always rude.

The website transit directions are incorrect . People traveling by bus can take the Delaware 25 bus to this location of Office Depot

Its ok

The only one near me.

Out of stock.

Good prices

Good

Good

Excellent service with a variety of options.