What a great place! Saul was super helpful in answering all my questions. Paperwork and transaction super fast.If your looking to purchase or transfer, go see these guys in Los Angeles.
These guys rock and I always love to visit. Ive come here twice now both times for my brothers not myself (wahhhh). Both for gifts which my brothers were thrilled with.One guy even told me to tell my brother they wished him a happy birthday too hahah. That was cool.
I’m officially a registered gun owner thanks to Redstone firearms! I had no idea. My boyfriend bought it for me as a gift, truthfully I would have preferred jewelry. Lol. If you’re in the market for buying a gun or to get training this is definitely the place to go the staff was extremely helpful especially for someone like me who’s totally clueless about guns and gun ownership. They were professional, warm, friendly and educated me a whole lot on the entire process which made me feel very comfortable! Thank you!!!
Jonathan is one of the most down-to-earth guys I know, with an intense passion for the industry & a vast knowledge of all things firearms. I always enjoy getting to catch up with Jonathan and he treats everyone like family. His prices are great and he always goes above and beyond for his customers. If you are in Burbank make sure you stop in and see for yourself!
I have been here 4 times, and each time I have received consistent friendly, professional and knowledgeable customer service.I found their selection very good, prices VERY reasonable and found their recommendations very helpful.
Jon and his crew are the best. Down to earth, super friendly and informative. I can never leave that place without picking up a few extra somethings. 😁
Friendly and helpful staff that can answer any questions you have. Great prices and a good selection with the ability get something they might not have.
I’ve been using Redstone as my ffl for the past several months. The staff is friendly, informative and willing to answer any questions you have. From the moment Christian greets you at the door you feel welcomed there. My brother and I spent a few hours there just today doing the necessary paperwork for several transfers. As usual, the guys were happy to answer the questions I had during the process, and I walked out of there with a smile, and to me that’s an important aspect of any firearm transaction. Jonathan, Jared, Aubrey and Christian at Redstone will be my go to people for my firearms needs as long as I’m in LA. Good people at this shop.Steve
Has always been helpful with advice and equipment, Very important to have someone that you can talk to.
This black owned gun store and training spot is uniquely original and the only one of its kind in California. My husband has purchased thousands of dollars worth of equipment and firearms here and he’s been to many of their training sessions and found them to be honest and they really care about educating the customers, and not just taking their money. My husband is a licensed fire arm instructor and chief range safety officer and highly recommends this business.
Amazing team. Highly knowledgeable. Patient. Jonathan and the crew take their time to make sure you understand the laws, regulations and expectations of a safe gun owner. They are in a tough spot to find next to the McDonald’s but we’ll worth the journey. They accepted my firearm transfer from Las Vegas with no issues. I was also able to purchase magazines for my AR15 effortlessly with their online order to pickup program. They offer CCW classes at the best rates in Los Angeles. Highly recommended.
Went here yesterday to get my FSC and possibly pick up a gun. As others have noted, theyre very busy, but it took no time at all to get started taking my FSC, and a little while picking out a starter gun for myself with their help.
Such a very friendly place. My first time purchasing was filled with a little self-imposed anxiety and tension. The owners and their staff (especially, Geneva, Jonathan, Aubrey, Christian, and Jared) made the entire experience from the Basic Firearms safety course and scheduling an appointment (since we drove from Northern Cal) right down to the purchase and background check.They could definitely teach retail classes in customer service and customer appreciation. I actually feel like a part of their family.
First class professional and friendly service. Staff go out of their way to help with a few minor complications I had with my certification. Got a brilliant deal. One of the nicest gun stores Ive ever been in. No messing around, told it straight like it was, gave really great advice. Gotta love a down to earth Black owned and run business.
Fantastic staff. Very friendly. They were patient, kind, and exceedingly knowledgeable. The staff have an inclusive, educative style. If you want a gun shop without the intimidation and the hootenanny, Redstone is the place for you!
Went yesterday 05/19/21 to renew my HSC and inquire about new stuff as i havent stepped in gun shop in over 4 years, had a nice long chat with garrett, very nice fellow didnt give any attitute to my stupid question as im still a beginner,will return here for all my gun needs from now on. highly recommend.
It would nice if you was located in GA.
Great people over there at Redstone. First time in and they made me feel like family, definitely will be a repeat customer.
I took the ccw class at the Ontario location which was fun and Awesome with Leon. Purchased my first handgun and took the non resident Utah ccw class at the Burbank location. Love both locations and great customer service with straight to the point knowledge . I will make sure to keep my firearm needs and trainings with them and appreciate them all. Highly recommend
After searching for a gun store, Redstone Firearms was recommended to me, and their service was excellent. Ive made all of my firearm and ammo purchases from them. You go in for a purchase, but you leave feeling welcome, comfortable and with a wealth of knowledge. Its such a friendly atmosphere, you wont want to leave.
Best gun store in the valley. This will be my go-to for all gun purchases from here on out. Great service and wonderful employees who are very helpful and responsive. Cant wait to shop there again really soon.
I reserved two private sessions accommodating four people. We truly enjoyed Geneva and Jonathan. They were knowledgeable and challenging. My family and I appreciated the one on one class so much, well be back for another training but with more family members! Great experience...
I always get the best service and best treatment at this place. Class all the way. If you have one already or want to buy another firearm look no further. a plus!
I did a lot of researching to find a Black owner gun store in the Los Angeles area, and that is how I discovered Redstone Firearms; I wanted to recycle my Black dollars.I got to Redstone on a Saturday morning around 10; it took some time to finally get placed on the list to take the CA Firearm Safety test and I was told to come back in 2 hours. After 12 noon I returned and was told it was going to be another 2 hours; I went to Costco to get gas, use the restroom and get something to eat. Around 2:30pm I returned and was told, the amount of time it was going to take for me to get in to take the test was unknown. I have now blown my day waiting to take the test and its unknown as to when I will be able to take it.Eventually Geneva, one of the owners came out and we got into a conversation. My initial questions and statements were related to the amount of time I had already been there and I still hadnt taken the test I came to take. Eventually Geneva asked what she could do for me, this was after repeatedly telling me every gun shop is busy and I could leave and go somewhere else. I asked if I could have an appointment and return the following Saturday, I was told there was only one Saturday appointment and it was taken and there wouldnt be another for however many weeks. My question was, why did you ask if there was something you could do if you werent going to go anything. I was eventually told I was being aggressive even though I never raised my voice or postured. Again, she started telling me I could leave and go somewhere else.I dont believe that providing a positive customer service experience ever crossed her mind or that I had every intention of doing a great deal of business with them because I would have been a new gun owner.So much for trying to support this Black owned business, they will never see me or my Black dollars again
Great place! Ordered my first pistol (a Beretta 92FS) from here. I also took a general gun safety course from them online, and the multi-state CCW class here (for Florida, AZ, and Utah) in-person. Very friendly service. They page you through their system when it’s your turn in line, instead of having people wait in a physical line. And now they have inventory listed on their website. 😃UPDATE: Now that the Covid shutdown is over, you no longer need to sign up on the pager service. Now, you can just walk in for service without the waits connected to the shutdown. Inventory is much better now, too.
I had a really great experience with everyone here. Nice people. Good customer service. Very knowledgeable and helpful. Cant wait to go back and make another purchase. Would not hesitate to refer friends and family to support.
Great experience! I’m new to the area and purchasing a firearm. The staff was informative, professional, and helpful in helping me choose a piece I was most comfortable with and also registered me for class/training.
It was busy and it was great. When it was my turn Geneva took her time and talked to me about what I was looking for. She was able to help me pick out something I should feel confident using.Ill be back for training
Staff was very knowledgeable and helpful in choosing my firearm. Thank you so much for the wonderful service. Customer for life!!
Johnathan and Geneva, as well as the staff are professional and courteous. I will continue to purchase my firearms here, as well as referring friends and Co-workers.
As a woman buying a gun I felt super comfortable here and was met with great prices along with wonderful service. Will definitely be back!
Black owned and operated. It’s full of good people that will keep you on right path. TRUST them.
Made me feel at home. Good prices and friendly service.
Great customer service. The people at RSF are very accommodating. The energy is great there. When I go into other gun stores, I receive cold distance answers and service. The peoples facial expressions are so blatantly disrespectful. This is why I drive all the way to Burbank from San Diego to do business with RSF.
Truncated version: I received a full refund. Full version: Signed up to purchase a relatively inexpensive shotgun. I was told DROS background check could take a few days longer than the normal 10 days. I called and emailed many times, from three weeks up to 8 weeks. When I realized that the just didn’t have my gun anymore, I got the feeling I had been misled about the passing of my background check. I waited in line for 5 hours when they said I could come pick it up, and they gave me the wrong build of gun. Bad business. Go elsewhere. Now 2 months later and I am still unarmed.
There is a high demand for firearms. However, Redstone was still able to make the process as smooth as possible. Highly recommended
Heard about Redstone through word of mouth. Decided make an out of state purchase. Everything was great until it was time to actually ship my firearms.No tracking info. Shipments were claimed to be lost in other states. Absolutely horrible experience. Only reason I have decided to post this review is because the entire ordeal cost me a lot of time which is money. Would avoid doing any out of state business with these people until they are more organized.
Wow, what an experience! I knew nothing, absolutely nothing about the responsible ownership of PPE or the FSC and then I was introduced to the Redstone store. Their online classes prepared me to pass the FSC with flying colors. It’s a busy place and there can be a wait but the level of customer service and information make any wait well worth it.They have created a friendly, relaxed, community atmosphere at Redstone which isn’t always the case in stores that deal with PPE.The lobby looked like a poster for the UN both times that I’ve been and that speaks volumes for just what the atmosphere is like at Redstone. All are welcome, novice and expert alike.Redstone, a place for all of us.
Dope spot, everyone working here was very knowledgeable friendly and helpful. Definitely doing future business with them.
Highly recommend to anyone looking to purchase a firearm and/or learn how to PROPERLY use one. This is your place to go.
Best gun store in SoCal. Great customer service. Great training. This is the ONLY place I will shop moving forward! They have everyrhingbuou will need...and if they dont, they will get it. Love that you are FUBU, one stop shop.
Thank you my friendGood guys great serviceThey will be seeing me againThanks gents
Great place great service great ppl overall
BLACK OWNED EXCELLENCE. Down to earth staff with great working knowledge of everything firearm related.
Purchased my firearm here. Will be backnfor more.
Jonathan and his wife are wonderful peoples and ill be coming here from now. Really close to walmart so its a great place to stop by and hang with jonathan. Hes very comical and a blast to talk to. Pew pew!
Great people and excellent service!
Order a firearm online sent to RSF. They email and sent me everything needed for FFL to get my firearm plus tracking #.RSF is quick on calls and emails for any questions. My go to spot 💣💣💣💣💣💣
Great guns! Vice approved. ✊🏾
Currently completing an FFL transaction with Johnathan, the general manager (I believe?) of this location. He has given stellar communication throughout the entire process and has been very understanding of my needs and schedule even though the holiday season and my crazy work hours.Their FFL fees are the cheapest so can find anywhere in the area, 80$ (As of 1/1/2020) and that includes the background check fee. If you need to bring in anything related to an FFL, this NEEDS to be the place you go!Their location needs an update from google, as I have sent in a correction. If you need to find this place, go here.916 West Burbank Blvd. Suite XIt’s on the second floor and shares an entrance with another Suite. They are on the left.
Looking forward to making it over to his shop REAL soon!!!!
Great Customer Service.
Extremely Professional
The best place you want to learn about firearms and purchase. Get treatment like a human being with great service.
Best Place In Town
Great place with a great knowledgeable team!
Very knowledgeable, great staff, great classes
Awesome service, all the time & everytime!
Best Gun Store in America!
I havent been there yet. I do intend on meeting you soon.My apologies for the previous rating. Im not sure why I was asked to rate you after visiting your website.
Always a great experience with Redstone. Jonathan provides friendly and professional service.
Great People without a doubt will always come here from now on
Very knowledgeable and professional service. I would recommend to a friend
Support this great business!
Great people great service
It took me to a house. Good job i guess
Wonderful deals and much respect!
I love it just what I been looking for
Simply.... The Best!!!!!
Black owned