I wished I had walked away and never had giving them my business. Kevin has horrible customer service skills. Chris the finance manager had a cool personality, but is very sneaky with with adding on discounts, my trade in and also my down payment. Make sure when or if you trade in your vehicle make sure you make them do a separate transaction and do not let them add it into your out the door price. That is what I asked Chris to do and it was not done. Do not get fooled by his cool personality like I did.

Peter is an awesome representative! Thank you.

Talked with a service person to schedule them to look at my husband’s cracked windshield. We purchased the vehicle with a warranty a few months ago. It was explained that it was bumper to bumper coverage. The salesman even gave the example that if we buy the car that day and we get a windshield crack, that it would be covered. We spoke on the phone with a service person this morning. He said the windshield guy comes in at 10. We scheduled an appointment for 11. My husband sits and waits there for two hours before the service people tell him that the windshield guy is not coming in because he is sick. Could they not have told him sooner? Like when he was supposed to make it in at 10? Just wasted a drive there, 2 hours of waiting and a drive back for nothing.They did however give a quote for the service that they did not perform. I called the manager and left a voicemail . No call back. I wrote him an email as well. No response .

Took in my Pilot and was greeted with a very unfriendly staff. I brought it for a second opinion about my shocks. Turns out that B-Honda was charging roughly 2k more for the same service as the dealer in Arlington. I asked to speak to the manager. I was told the manager was “out” even though he was visibly in his office. I will never use this location again. Beware that you are being upcharged.

This ladt visit was much better than the prior visit, so its kind of hit and miss with these guys. Dont let them up sell you if you dont need/want something.

I was driving my 2015 Honda Fit last week when all of the sudden it started making a horrible grinding and scraping sound on the ground . Pulled over to discover the plastic undercarriage piece had broken partially loose and was dragging on the pavement. I just moved to Burleson from out of state, so I was not an established customer of theirs......well I am now! They were so wonderfull. Fixed the problem at no charge so I could drive safely until I have the money to order and install the new part on my car. And they washed my dirty car to my surprise! Didnt charge me a dime !!! I almost cried i was so amazed at their kindness and generosity ! Thank you again Burleson Honda! I will be back😊

Best Honda service ever! Go see Dee!

Burleson Honda and sales rep Doug Taylor were very helpful and professional when I went car shopping. He was more than happy to accommodate my scheduling needs and I would definitely work with him again in the future.

Staff very friendly and professional. Got me in andout in no time. Took care of my Service needs. Even washed my car. They let me know that they are always there, for future services.I would Highly recommend.Thank You!🙂🙂

Always very professional service from all the advisors. Usually does take a little longer than I would like, but they do a great job and wash and vacuum which is a bonus.

The service here is professional. I had never been here before and was a little early for my appointment. My service rep met me as I was driving up, knew who I was and actually read my online appointment so he already knew why I was there. (Seems obvious, I know, but I’m surprised at how many times I started from scratch at other dealerships even if I made an appointment online with all the details.)The waiting room was clean, has coffee and muffins for free, and free WiFi. I would recommend Burleson Honda to anyone needing their Honda serviced.

A1 service everytime.

Great service