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AutoZone Auto Parts
811 E Main St, Burley, ID 83318, United States
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AutoZone Auto Parts
Comments
Co
Review №1

Always! Every single time. Faster and less expensive than o-o anyone else

Sa
Review №2

Tristan and Jimmy were amazing to work with when my alternator went out while on my way home to slc. I was scared and alone with 3 kids and They treated me like a little sister and walked me through how to get home on a new battery and a back up in the trunk. We made it home! Can’t thank you two and this store enough.

KC
Review №3

Good auto parts store, plenty of tools on hand as well.

Ro
Review №4

Ive been shopping at this AutoZone for 10 years. The current group of staff here have been great to work with. Weve been in there enough they know our names and even ask about our Mustang. The prices are good--its AutoZone--and the staff is helpful. Thats why we keep coming back. I love the $20 back for every $100 spent by the way.

La
Review №5

I went in there to get a vacuum hose the clerk said he didnt know what it was and couldnt help so I leftAnd went to Napa

Sa
Review №6

Nice guys.one of the guys working helped me put in a battery in my new car he was amazing

Ja
Review №7

Good service. I purchased a wrong part. I was allowed to return the item and buy the correct part easily.

Ra
Review №8

I needed an air freshener & they asked me for what kind of car you have yr make model

Mi
Review №9

Very good working people and very nice people and good locations

ra
Review №10

Never has what I need usually I always have to go back because they give me the wrong part

Lo
Review №11

The employees are great and they have a good inventory, but their electronics to check you out leave much to be desired.

Ad
Review №12

I have been going here years to buy parts for myself and my customers,,, I went in for the last time this weekend because of horrible customer service, I will take business somewhere other than here from here on out

Fa
Review №13

ALWAYS a smile. Always helpful

Fr
Review №14

Kind people, great service!!

Ga
Review №15

It seems like there are always new faces when i go in. Never the same employees. Hard to get that home store feel that way.

Tr
Review №16

Autozone is....well.....Autozone. I sort of consider it to be the fast food of the automotive parts world. Some visits are better than others, and your experience is dependent largely on the person helping you. The Burley location is no exception. The staff is a mixture of somewhat knowledgeable, and completely lacking in knowledge. Its helpful if you know exactly what you are looking for, otherwise you do run the risk of coming away with the wrong part. I have auto parts experience myself, so I can say that this is pretty much par for the course these days. If the information isnt in their computers, they most likely wont know the answer to a question.Overall the service is average, and the quality of the parts is mediocre. However, if you need wiper blades, oil and air filters, and basic tune up supplies, then you really cant go wrong with this business.

Su
Review №17

Great service!!! Cody was awesome and nice got my car back to logan safe in sound if it wasnt for him noticing I needed to check my water overflow I wouldnt have made it home.

Jo
Review №18

They are cheap and they are willing to help costumers

Al
Review №19

Bought a battery for $170 asked them to install it. The employee was WONDERFUL and said yes. He came out and started the process. He had some struggles and so he asked his manager to help the manager said a bunch of stuff needed pulled out (which didn’t) had him put the dead battery back in. I came home and my neighbor did it in 5 minutes. Shame on the manager very poor customer service.

Sa
Review №20

Great to work

Ga
Review №21

Great people and service. Thank you for diagnosing my car so quickly.

Am
Review №22

Helpful, friendly staff. Found what I needed in store.. Ordered the rest for Pick up which was timely!

Mc
Review №23

The boys at AutoZone were very courteous and pleasantly helpful in the best way! I came in for a light bulb and had a nice conversation with one of the employees. Without being asked he went out and changed the taillight and tried to change the headlight. I will be happy to bring them more of my business the next time I need more Auto Parts

Se
Review №24

Not the most helpful place to go, seems like theres always a line, never enough staff and have to explain things way too much, easier to just hit OReillys, NAPA or Schows

Na
Review №25

The AutoZone employees were very helpful in directing me to and giving information on the different ways and methods to sealing a cracked radiator. The method I chose worked perfectly, and I couldnt have done it without them. Thank you AutoZone!

Sh
Review №26

I love the free service they offer of using the code reader. The check engine light was on in my sons car, they used the code reader, printed out the results and looked up the part needed to fix the issue. Very awesome service!

Ju
Review №27

GREAT costumer service the guy who help us I think his name is Andrew not only did he go above and beyond he translated in spanish everything to my husband and helped us fix our issue

He
Review №28

Always so helpful with a very welcoming greet and has the right answers and products. I believe the gentlemans name was Mike that helped me out. Wont go anywhere else

Pa
Review №29

Great store! My husband buys all our vehicle parts at the Burley store. Great customer service! They always have answers to our questions. Alejandro is very helpful & goes out of his way to help. Thanks Alejandro! Joshua B. Helped me find exactly what I needed. Thanks Joshua B.

Je
Review №30

I originally called for a part, and the female assoc did not comprehend what was asking for and therefore quick to claim doesnt carry tool. Because her confusion with product identity, asked speak with mngr or someone familiar with stock, and mngr took call to quickly advise has 2 in-stock in backroom and would hold at register for me . . I really needed this tool this morning so was very glad they had it . . so, if you really need a part, make sure you talk to best representative of the store, not just a cashier

Ch
Review №31

Superior customer service. Had a problem they helped me find the part I needed quickly and competently. Had no problem helping me with the battery test.

Ch
Review №32

Great employees here. Thanks for the help!

St
Review №33

The last time I had to go here the employee did whatever it took me to get my car back on the road super fast and cheap!.

Mi
Review №34

Good service, usually order online and pick up in store.

Bo
Review №35

I went in to get a part for my brother-in-laws vehicle. We gave them the info on the vehicle and I purchased the part and left. I had to drive 80 miles to get it to my brother in law. When I got to his car. I found out that they gave me the wrong part. It wasnt even close to what I needed. So I had to drive all the way back and I explained what had happened to the customer service manager ( she was the one that made the mistake in the first place ) and mistakes happen but she was so rude. She wouldnt admit that a mistake was made. That it was my fault, that I had given her the wrong info. I have never been treated so poorly by anyone. We will no longer be going to them. Our business will go elsewhere.

DA
Review №36

Thay have good service and that know what there doing Id give them a 10 for service

Sa
Review №37

Very helpful

By
Review №38

Great selection and staff, but the wait to talk ro someone was way too long.

Ro
Review №39

Was on a road trip passing through, my car broke down and I was stuck. I ordered a part through them, come to find out I needed a few extra smaller parts they didnt have. However, Leo went out of his way to drive me to and from a salvage yard to get the parts. I was back on the road the same day. I am very thankful Leo was gracious enough to do that for me.

Ki
Review №40

They dont know anything Only the manager knows how to do things.Just went in to put a/c pro in my car,and was told they cant do it,there only helpful to some.

Me
Review №41

Great selection. Blown away that they had an antenna for a BMW motorcycle!

Ju
Review №42

Friendly and helpful staff, even when they were busy they worked hard to get everyone taken care of in a timely manner. Returns were easy, it was just a longer than anticipated process.

Se
Review №43

Great friendly place and really willing to help! at least they did for me

B
Review №44

They were the only auto store open on the4th of July. They helped me get a new battery and didnt try to sell me what I didnt need. Great service.

ru
Review №45

Fast friendly service and they helped me put oil and antifreeze in my car

Ge
Review №46

Awesome 👌

St
Review №47

Friendly gay men working there. They were very happy and very bouncy, like little fairies.

Th
Review №48

Despite being busy they were very helpful and willing to install the wiper blades I purchased.

Th
Review №49

Great parts and very helpful staff...!!

Ma
Review №50

Double check your parts to ensure proper Replacement parts.

Co
Review №51

Good customers service and usually have all the parts I need.

Ty
Review №52

Staff is unknowlagable.

Ed
Review №53

Very professional

Ch
Review №54

Good service. The employees are very friendly and helpful.

De
Review №55

Too many defects in their parts go two OReillys good parts good prices

An
Review №56

Very nice & helpful customer service.

Re
Review №57

Thank you for being so helpful and nice. Made our stressful situation easier.

ch
Review №58

Good place to buy parts they are reasonably priced over OReilly auto

ma
Review №59

Good service.

Bu
Review №60

Fast and friendly service!

St
Review №61

Very friendly nice and quick service.

Gi
Review №62

Worst customer service from their cashiers all the way to the manager. Would love to see these autozoners review their own Pledge and Values commitment.

Le
Review №63

Friendly staff. Was clean and organized.

Th
Review №64

Incompetent Manager running the store sold me a part that was not in stock (although the website said it was along with their computer) and I asked him if i could get it delivered to my house, I was told yes, it would arrive tomorrow. It took the manager 3 TIMES to get my address, And then I receive a call the next day saying that my part is ready at auto-zone for pickup. Unreliable in every aspect.

Gr
Review №65

A very friendly and helpful bunch!

Ti
Review №66

The guy gave me wrong advice on my burned out headlight. I was unhappy with this visit.

Id
Review №67

Parts are reasonable and come with a warranty.

Ky
Review №68

Helpful staff and its actually open on a Sunday!!!

Kr
Review №69

They dont know anything.

ke
Review №70

Very helpful and had what I needed

Ro
Review №71

Great place so friendly

Da
Review №72

They let u use the restroom

Tr
Review №73

They usually have what I need at a decent price.

Sa
Review №74

Very friendly and helpfull staff

Te
Review №75

Very friendly knowledgable

Le
Review №76

Very helpful staff.

St
Review №77

Instant service and great selection

He
Review №78

I wouldnt go in there

Lo
Review №79

They are really helpful

Mi
Review №80

Very helpful.

Ma
Review №81

Excellent products and services

ja
Review №82

Very helpful and knowledgeable

No
Review №83

Very helpful people to

ti
Review №84

Awesome customer service

Ma
Review №85

Not the most knowledgeable of folks

Ru
Review №86

Decent customer service

Ro
Review №87

Great place to shop

Sh
Review №88

Most times it will end up being 2 trips if you dont take the part in with you on the first trip

Ja
Review №89

Find part numbers for what you need before showing up. Staff only knows what is in their computers

Da
Review №90

Friendly unqualified service.

De
Review №91

They are messed up

Wa
Review №92

Slower than a turtle in hip boots.

Li
Review №93

Not really friendly

Ph
Review №94

Terrible service

Ly
Review №95

Great service

Ch
Review №96

Always here buying extras for vehicles

Da
Review №97

Great price

Fe
Review №98

Worst customer services ever !!!!!!

Pe
Review №99

Very helpful

Me
Review №100

Quick and friendly

Information
10 Photos
100 Comments
4 Rating
  • Address:811 E Main St, Burley, ID 83318, United States
  • Site:https://autozone.com/locations/id/burley/811-e-main-st.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A1188&y_source=1_MjQ3MTkwNC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 208-678-7777
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–8PM
  • Tuesday:7:30AM–10PM
  • Wednesday:7:30AM–10PM
  • Thursday:7:30AM–10PM
  • Friday:7:30AM–10PM
  • Saturday:7:30AM–10PM
  • Sunday:7:30AM–10PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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