Very helpful I have some battery charge issues and they kept em full
They never like to answer the phone in Shoshone and the phone service sucks. Devon does great it is the other employees. The Bellevue stop is even worse I am a paying customer and believe me I am not afraid to go south instead of supporting our local business.
Went here since some of the other auto parts stores didnt have what I needed, a employee came to me made sure I got what I needed. Never had that in an auto parts store! They had everything I was looking for in stock! Will now go there for any automotive or truck parts!
Great employees, super helpful and fun to talk to! Also there fair on parts and oil.
Great people, friendly service, well stocked or they will order it fast.
Called to verify if they had a specific bulb. I was assured that they had it. I went in and found not only did they not have it but they dont carry it and that they couldnt even order the bulb. In the end, I was directed to another store or to Amazon.
Great service. Friendly, knowledgeable and helpful.
They didnt have the part I needed, so I went to another store.
Your employee pamela is so helpful and courtious she is a d elite to have her help. If she doesnt no an answer she will ask the manager. Your very lucky to have her. I have been in customer service all my life wish I could have had an employee like her
If I could give it a -5, I would. Asked to use the restroom and was directed to it. Came back out selected the one item I needed. Waited for 15 minutes to pay while one employee talked to her friend at the counter and the other made several phone calls. Neither one of them even acknowledged us waiting.Put the lock back and went to AMI to get what I needed. I will never take my business back to NAPA in Burley... EVER!
My husband has done business with them since 1971, thet are knowledgeable and if part not in stock can have it by next morning
Didnt honor their store front deal
Great service. they knew the part number before looking it up on the computer! The only bad is all the staff including the manager will answer the phone wile helping you, its a little annoying. They need to put them on hold and help the guy in front of them first.
Ever time I go they have been great at getting me the parts I need.
Friendly, helpful and courteous staff.
Great place to buy parts
Ppl there are really nice and helpful
2nd favorite parts store in town
Great customer service!!
Great place
Good on price
Excellent store
Very helpful
Expensive
Nice
Parts,parts and more parts, in Rupert and Burley ID