Great customer service. Staff are fabulous! We went in with three young children and the staff had a coloring table set up for kids to keep them busy while we shopped. The staff gave my husband and I a lot of good suggestions allowing us to go home with two mattresses that night. The third mattress was delivered two days later on a holiday. Very impressive!Highly recommend. Fast, efficient, and great staff
Just picked up two frames, two pillows and a cooling mattress cover and cannot wait to try them out! Carl was incredibly helpful and genuine with his suggestions. It didn’t feel like a “sales” experience. It was real talk about products that will work best for our specific needs. 10/10 would recommend!
I highly recommend Mattress Warehouse in Butler. Carl helped me find me a new mattress, very professional and knowledgeable about all the different options. I bought the same brand I had for 8 years, but I didnt like it and make use of their comfort exchange program to get a different type, which Carl helped me with. Very happy!
Very friendly and helpful!Carl help us choose the best bed for me and my fiancé. We were given the best prices we could find!
Great service, the associate (Carl)was very helpful amd precise. He took the time to make sure me and my girlfriend where happy with our choice. 5 stars
Carl was very professional. My wife and I went in looking for a new mattress for our daughter and we were shown many options with no pressure to up sell or force a purchase. We purchased our daughter a new bed with confidence that we got a great mattress at a great price.
Me and my wife where in the need of a new bed (old one was breaking down) any ways our first stop was here and honestly Im super glad that this was the first place we stopped carl was super helpful and very easy to talk to, he made us feel like he truly wanted to help us find what best fits us and he did. He worked with us and gave us time to think and I appreciate it so much that I would honestly recommend going here to anyone. Thank you again Carl you where great.
Super experience! Carl met us at the door, ready to help. We told him exactly what we were looking for. He gave us a few options and his recommendations and we were set! Definitely recommend Carl and the store. Thanks a bunch!
Great experience! We did A LOT of shopping around before purchasing our mattress and adjustable bed frame at Mattress Warehouse. Salesman was very knowledgeable and friendly. He was able to answer all our questions and never made us feel rushed to make a decision. Delivery was very quick - we were sleeping in our new bed 48hrs later. Thank You!!
Great service. We went in not knowing what we were doing. Carl explained everything to us. Helped us find our new bed!! Overall great experience.
The comfort of the Seta hybrid soft was absolutely nothing like the mattress I tried out in store. In fact the mattress in store was 4 years old and was told that would be the reason it doesn’t feel the same. However it’s my problem because that’s the bed I purchased. I returned and upgraded to a Tempurpedic mattress which was an upgrade of 2,000. I was not aloud to return the serta adjustable frame to buy the matching Tempurpedic adjustable frame even though I would be paying an additional $700The district manager wouldn’t even take off delivery charge on the Tempurpedic mattress. Would not recommend this store
Great service. Carl was helpful and knowledgeable, didn’t try to upsell but made sure we were getting the best quality for our budget
I stopped by looking to replace a (not so old) foam mattress I bought online from another retailer. Percy was helpful, but not pushy. Prices and delivery options were good. The mattress was delievered by courteous people, and is becoming more comfy with each nights sleep. Definitely recommending Mattress Warehouse!
Not every purchase goes to plan, but it is how the the company reacts to the situation. In this instance we had many issues that combined into a situation less than I desired. Good side of the story is that Percy made this right and in the end I felt like they cared about my business. If you go there, be sure to say hello to Percy as I am sure he will make sure you are happy. Great customer service!
Carl was awesome! I took my grandma in to find a new mattress. He was super attentive, kind and listened well to her needs. Thanks so much Carl!
Very friendly and professional service. Carl greeted us at the door and within 15 minutes we got the bed of we’ve been wanting for less then the price shown! Very quick and easy to do! 100% recommended!
The employees were very helpful, and they didnt rush me or make me feel bad for coming back to double check my choice before I continued.
Carl was so nice and friendly. Our experience was enjoyable, and we found the mattress we loved
We would like to thank Carl for getting us a mattress that is finally comfortable.
I have known Carl Peters for a long time and I know for a fact that he cares more about the customer than he does trying to make a sell. His professionalism and kindness sets him apart from any other sells person I know. There is no other place I would go to buy a mattress.
We came to look for a queen mattress for our daughter and we weren’t disappointed! Carl was very helpful and made the process quick and easy!
Thanks for all your help and advise. Cant wait till our new bed till It comes. Would recommend.
Perseus helped us find our perfect mattress. He was patient and kind, unlike experiences I have had at other stores. He made sure that we received the right mattress to match our sleeping styles. I will definitely be returning to this store for future needs and referring Perseus to anyone in need of a new mattress. They have a great selection of mattresses for all price ranges.
Carl was great. He actually made sure we spent time looking for the correct mattress not the correct price.
These guys really know what theyre talking about. The mattress selection is great. Steven specifically was extremely helpful and knowledgeable. He had me try many mattresses and helped me narrow my search down. Looking forward to my new mattress.
Was a great experience looking for mattress. Machine was very nifty in finding out which would work best for the both of us. Manager was very helpful.
Knowledgeable sales staff and easy buying process. Would highly recommend.
Staff is amazing and friendly!! Would highly recommend to anyone looking for above and beyond product and customer service!
We had no idea what we were looking for when we arrived. The manager Carl took us through all of the options and did an amazing job helping us pick the mattress that would make both of us happy. Thank you Carl!
First time buying a new mattress and thought it would be hard Carl the salesman helped me out. He was great.
Great service and great price. Carl was extremely professional and made the whole process of finding the right mattress a breeze.
Are sales person was Carl. He was nice and was not pushing for us too buy. And laying on a electric bed too find a mattress to work for us, was different. But if your looking for mattress go and see Carl, glad we did, it was a good experience.
MIKE WAS AWESOME AND SO HELPFUL!
I recently visited the warehouse and had a pleasant visit with Percy! He was very patient and professional when it came to picking the perfect mattress. Would highly recommend going here!!
Carl was very helpful and took his time working with me. He was very pleasant and listened to all my concerns and needs and found the right bed in my price range.
Great customer service! The store manager, Carl was extremely helpful.
Really needed a new mattress and met with Percy here to get one. He was so helpful and knew what he was talking about. I love my mattress!
We had a great experience with Perseus! He gave us clear direction for mattresses and was very professional. He was kind and patient with our two small boys. I highly recommend this salesman!
Carl the store manager was very helpful super happy with our bed!
Steve did an excellent job with the whole process I would highly recommend them them
Carl was awesome!
Percy did a wonderful job. He was very knowledgeable and professional. I definitely will return
Mike was great! He helped us find exactly what we were looking for.
Just purchased a mattress from here. Steve was amazing and did a fantastic job.
Needed several mid range sets for family cabin. Russ and Robin were very helpful and accommodating. We explored 4 local dealers and Mattress Warehouse offered best deal and delivery/removal service.
Very nice service!! Friendly atmosphere!!
Great Customer service! Did not try to pressure us and got what we wanted.
Met with percy who was great with customer service help us out alot and gave a all around friendly vibe thx percy for making our bed investment a great experience i would recommend him if you ne s d a new bed
Web says they are open. No answer. No msg. Just rings and disconnect. Tried chat...only response was if they dont answer then they must not be open..lol. How about the web saying differently? Or maybe how can I help you? How you achieved a 5 star rating is baffling.