Drive through was quick and service friendly. So happy they have cappuccino moo-latte flavor back again!
Pretty good for the most part. No big complaints. Staff is decent. Could do better, but there is so much worse out there right now from some of the other restaurants. Ill be back.
The best service even with the employee shortage. They were kind understanding and helpful. We got our food still warm.
Stopped here while visiting from out of town. Ordered 2 chicken strip baskets and a large oreo mocha fudge blizzard. My blizzard was over an inch from the top & and a huge pile slopped on the side of the cup. And was missing the coffee flavor. We were there about 6:30pm and were advised that they were out of gravy except for a small container because they were close to closing and offered us other dips. The gravy they did give us was old, clumpy, thick, and gross. The toast from one meal looked like it had been eaten off of. The fries were old and cold. Nothing about our meal was good. Very disappointed. I didnt even eat mine. My husband had only a couple bites.
I had a New York strawberry blizzard. It was delicious. Man that place is awesome.
Dont dine at this one.......to put it simpily you would get better service at mcdonalds......it took them 10 mins to take my order. Very unprofessional. Dont think ill dine at this establishment for a while...and i found a fly or two flying around.
We got Blizzards and they were pretty good. Staff needs some training as they were operating in chaos.
Pretty good, but sometimes the employees have trouble scanning the apps coupon codes.
Its so popular in the summer- theres always a wait! The staff are so nice and accommodating. I love coming here for snacks and treats!
Queen of scream, ice cream that is. Always a nice treat.Thank you
I used the drive thru. When I pulled up there were two vehicles in front of me waiting to place their orders. The line moved fairly quick and I placed my order. In less than 5-minutes I was at the window paying for and receiving my order. The staff was friendly and professional. It was a great experience all around. I heartily recommend the Butte Harrison Dairy Queen.
After a month of travel and trying new restaurants, I was so glad to eat at a nice familiar restaurant again. And the food was cooked amazingly and the service was great, just like at the locations back east coast.
Extremely slow service and it was not even close to being busy. Absolutely ridiculous.
Hot as hell, no hair nets for the cooks or anyone for that matter or face masks. Cold French fries and when I was there 3 different people came through with wrong orders. Really expensive and I didnt get what I ordered. I got a hamburger instead of a grilled chicken sandwich. I will not be back
I liked the taste of my caramel shake! The service was on quicker side so good overall experience
Delicious 😋 dripping out of the top of the cup!! Most people would be annoyed with the drips! But it made the Blizzards amazing 👏
Gave me the wrong food at the drive thru, noticed before I left. Got home and had rotten banana in my banana split. Rotten fruit in a signature desert. Disappointing. Wish I could add a photo
Travis the assistant manager was extremely helpful, very professional and we will get all of our Birthday cakes there from now on!!!!!!
The Blizzards were wonderfully.There was a short time.
This is a decent Dairy Queen. However, the blizzards are almost never mixed. Toppings for the 1st half and plain ice cream for the 2nd half.
Good food eat there at least once a week.
The GIRL SCOUT COOKIE BLIZZARD IS EXCELLENT! YUM 😋 YUM 😋
Great spot for fast food. If you like spicy get the flamethrower yummy.
Nothing special, just fast food for ya...
Poor service. Small portions for the value. Tables dirty and no condiments
Excellent! The food...the service...what a great cohesive young crew!
I just order a chicken bite basket...Horrible.. I imagine prison food in Guatemala looks and taste a better than the trash they gave me
We had to ask for our order as waitress was to busy talking to her 3 friends and was melted.
It was good but I would not rate it a good value as it was a bit expensive.
This place went above and beyond. Due to the starbucks I was not able to drive my car next door since there was a huge line of cars blocking me in. I called to ask if the lobby was open but sadly it was not. The gentleman I was speaking to decided do the mobile order and ill come bring it out. Definitely not alot of people like that so keep up the great work Dairy Queen Team!!!!
Tried a hamburger right after they opened. And it was great. Tried one a couple of weeks later and it was absolute cold garbage.... So there it is...😔
Steakhouse double burger with A-1 & onion ring so, so, so delicious. The pumpkin cookie butter shake was decadent and amazing. Highly recommend.
It is okay just not my favorite
Always great food and blizzards
Even though short staffed, service was awesome and with a smile!
Normally they flip the blizzard, I was looking forward to that part of my visit. I live for that gravity defying ice cream!
Lobby was closed...long line in the drive thru.
Ordered through Doordash. Did not receive any sauces ordered or even straws. The side-salad was a container of shredded carrots, cabbage, tomato chunks and bacon bits. No dressing.
We waited 15 minute to get our meals and still didnt get our fries.
Had bacon cheeseburger and the burger was raw and the bacon was not cooked very well..
Awesome and food was fresh. Indoors where clean and well maintained with a quite atmosphere.
When you are out of just Iceberg lettuce, DO NOT USE SALAD MIX AS A SUBSTITUTE!!! WHO WANTS CARROTS, CABBAGE AND RADISHES ON THEIR HAMBURGER!!!!!!!
Cant go wrong with the ice cream love the place
Ordered a birthday cake, and they screwed up the whole cake. We will never order, or will never recommend them. Thanks for messing up a little kids birthday.
Good :)
Excellent service.
Good service, food was as good as youll get when settling for fast food.
Great food. Fast service.
Cheeseburger was still raw, and they forgot my grandsons dilly bar.
Good service but slow. Would give 5 stars except for waiting over 15 minutes for our food.
Best place ever really good food and they are respectful
I enjoy the value meals and most definitely the blizzard flavor of the month.
The ice cream was running.The blizzards were soft and running,peanut buster parfait you could drink the ice cream, took the cover off and lost half the ice cream for being soft and running.
This Dairy Queen had bathrooms so sparling clean you could smell it. Great service by a nice young man who was new on Sunday 7/26/2020 at noon
Fast and accurate! Sometimes the swirl cone machine doesnt work but it was today and that made me happy! Got a turkey BLT and it was pretty good and my daughter liked her chicken strips! I like the healthier side choices but they shouldnt offer fries on the speaker they should offer the healthy options first.
The service was excellent in the drive up window.
Its ok
The food was great but unfortunately items were missing :(
Very fast
My daughter kids meal barely had one and a half chicken strip in it and literally 9 frys in the bag. Seriously sucked
Great chicken salad
Delicious. The sauce containers were huge. As were the portion sizes. My fiancé got a blizzard and loved it. We both got the chicken strips. I’m on Keto and didn’t want fries. She said it was cheaper to get it with fries. Not sure if that was true. Service was pretty fast, and price wasn’t too bad. I love Dairy Queen. We were just passing through on a road trip. It wasn’t too far off the highway which was nice. Overall great experience.
I love Dairy Queen! The people are always very friendly. I was there at a very busy time and waiting for my order, and it was taking a long time. When I went up to the counter and told there person about it, she apologized and upgraded my blizzard from a small to a medium for free. She was very nice. I would recommend this place to everyone.
Yeah theyre great and all but they always forget the sauces every time I go.... which sure sucks because I always get the chicken strips. And their bbq sauce is the best. I always feel embarrassed when I have to go back through the line for my sauces... so I dont. And it seems silly to call about it. Sometimes the staff can be kinda temperamental and I dont want to upset anyone... I wish I just got them when Im supposed to... :(
Always good food and friendly service. Very reasonable prices. You cant find any place to beat the $5 or $6 lunch meal combo.
Best Dairy Queen ever! So glad to be apart of the Family! You will get treated so well here!Sara Daniels
I wish the hotdogs were as good as they used to be. Not nuked! Ice cream was Great
Great food awesome people.
I always enjoy shopping here but I end up spending too much. The employees are friendly and more than willing to help. Always a pleasant shopping experience.
I always enjoy the food when I go. Their ice cream and blizzards are my favorite.
Wasnt that great burger was cold and mushrooms began to jelly got a hot dog meal and it was very dry... :-( thank God for refills on pop... I used to love dairy Queen... And ordering the girl was friendly but another lady was practically standing on me her older children were trying to squeeze between me and the lady.... So I must say needs more order space informed it was very rude.... Sad face
This is one of the slowest places that I have ever been to. I’ve been waiting in the drive through line for 15 minutes with no sign of the people coming with my food. And the food wasn’t even fresh when they got it to me so I have no idea what they were doing for the whole time I was waiting. So all I can say is that it’s not even fast fast food.
Great service, quick and friendly!
Horrible experience for the 3rd time. Never going back!
Good food for the price friendly service. Just wish they didnt change to coke products.
Pulled up and Dairy Queens parking lot at 9:38 p.m. their science were on South there for a couple of minutes didnt hear anything drove to the window and they were closed and online it says closing at 10 would not come to the window or respond dont recommend this place.
Its always good we went for the $4 deal more than enough to eat and then you cant forget the little teacup lizards they were delicious she had strawberry cheesecake I had Oreo yum yum and yum 4 bucks a piece you cant beat it
The general manager Julie is amazing. Her staff always gives great service and great food.
The worker at the window complained that I payed with too much cash. The manager was arguing with the worker while I was sitting there waiting for my food. Literally waited for 45 minutes
Love my DQ
Great service and food. Staff friendly drive through is fast
I was waited on promptly and kindly by the store manager. I used to work at dairy Queen years ago as a supervisor and there were times when I had to fill in down at the new store in town and it was crazy, totally unmanagable, a lot of I dont care attitudes and Ill do what I want with no respect. But there has been a recent new owner and obviously he must know what hes doing cause the manager Julia has turned that store around for the better. Things run smoothly, great teamwork. They made a small mistake on my order and I called and the manager was very nice and apologetic, professional and even offered me a whole new meal which I didnt expect at all. GREAT WORK DOWNTOWN DQ, YOUR ROCKING IT! AND JULIA, U WERE THE MISSING LINK THEY NEEDED.
Really good food and amazing staff
Fast
Nice place to grab some ice cream. Although it is pretty expensive, most dairy queen ice cream is expensive. Friendly workers. Nice place to chill out with friends!
FYI don’t make frozen treats in house! Corporation under COVID policy limits ordering amounts for store so might spend 20 minutes in line only to be told out of Buster Bars, Dilly believe it or not!
Nothing but the best ice and hot food and spectacular staff
Clean, nice dining area.
Good food. The only thing could be better put more ice cream in the banana split.
Their blizzards are runny they forget parts of the meal but the staff is friendly
Hadnt been there in awhile. Went back last week and was not happy. Ordered a 4-pc Chicken Strip Meal. Also ordered a medium chocolate Reeses blizzard and asked them to add cookie dough. When I got home I had a 6-pc Chicken Strip meal (which explained why I paid so much and no, I was not given a receipt) and they have changed the chicken strip recipe and the new ones are not good - no flavor and not crisp at all. Plus there wasnt any cookie dough in my blizzard. The fries were so salty that I had to throw them out - they were not edible. So unhappy. I wont be back.
Everything I have ever order from this location comes cold. Burgers, chicken strips, Frys you name it cold. Go up excelsior and get a hot meal from that location
Clean, newish restaurant. Staff was friendly & helpful.
Fantastic customer service and food 👊
Very friendly! They let us come back for our sundaes that came with our meal instead of giving it all to us at once. Great touch that is appreciated.
Ok service good ice cream treats
Okay, so im giving a 3 star because its always hit or miss. Sometimes food and blizzards are great, other times not so much unfortunately. I wonder if it depends on whos working?? Overall decent place to get some grub. Location and inside is nice. In the summer its nice to sit outside and watch the waterfall. And if your a pokemon Goer it sits right on top of a gym.
