I love the auto delivery and equal monthly payment plan. I would like to see better accounting of my payments online however. Its very confusing as to what I owe as or how far ahead I am month to month. A couple of years ago, without realizing it I had paid in $1200 over what I owed.....no way to tell at that time besides calling.
Increased rental fee from $95.00 a year to $200.00 with a 30 day notice. Received a letter dated 9 days after the first notice stating it was past due! Also trying to charge a flat rate $250.00 to remove the tank which is in violation of our original contract. Requested a detailed bill of the removal and was told they would remove the tank and get back to me. She used extreme hesitation when asking for the details. Would not recommend to anyone.
I have had Crystal Flash for 14 consecutive years. Their service is World Class! Their competitive pricing combined with their excellent service makes them the best value around.
Great customer service. Driver goes the extra mile when delivering since the tank is in an inconvenient location. Much appreciated.
The folks at Crystal Flash in Cadillac are friendly and helpful. They care about helping their customers. Prices are competitive, too!
I have been very satisfied with Crystal Flash. I am on the keep full plan & they are very dependable!
Excellent service and very competitive rates. Everyone is very friendly and appreciative of your patronage
Theyre always helpful when I have questions and when I needed to reduce my payments every month they were able to accommodate me.
I enjoy the sevice that Crystal Flash provides. We are on keep fill so we always have propane
Very friendly, knowledgeable people answer the phone and efficiently handle each request.
They go the extra mile to get customers what they need. They replace regulators and do leak checks free of charge.
No promo offers for loyal customers, so sad that you have to change providers to get a decent rate.