We went into the store 15 minutes before it closed and still Terra, the manager, was very helpful to us. She is very knowledgeable and pleasant. She got us switched over quickly (even though we had just been to another location that had told us our phones weren’t compatible. Turns out they were.) She ended up being there about 15 minutes after they closed getting us all set up, but she was very gracious about it and we are so appreciative! I highly recommend her.

Went into Verizon this morning after losing my phone yesterday and the manager Traci did an excellent job informing me and helping me upgrade to an iPhone 7. I was extremely impressed with the customer service she gave me. Friendly, kind, thoughtful, sympathetic and understanding of my situation she helped me get exactly what I needed. Just as I hope Id be treated. She was working alone because her coworkers had called in sick but nevertheless efficiently helped other customers and myself in a timely, professional, friendly fashion. I could tell that the other customers appreciated her service as well and they didnt mind waiting a little longer. She was honest, genuine, fast and took the time to do an above average job through the whole process. Very impressed overall and glad I got her to help me out! Thanks again Traci!

Kat was very helpful. She helped me get into the phone that I wanted with all of the accessories that I needed to keep it protected. She was quick and accurate in my orders and purchases. The Camas Verizon crew is very friendly!! Definitely coming back here for all my tech needs:)

Chelsea was very friendly, helpful and listened to my business as well as personal concerns. I have seen her before and she is always helpful. She explains things in terms that I can understand, which i really appreciate!

Exceptional world- class service provided by Brooke at Cellular Plus! She was very knowledgeable about the products and cellular plans available to me. Establishing a new account was very streamline! I highly recommend Cellular Plus if you’re in the market for a new cellular provider.

Helpful staff. Accessories are overpriced - probably standard with most Verizon stores. Purchased a tempered glass screen protector for my Note 8. They helped install it, and did a good job. The price was ridiculous - they told me $40 and then when she rung it up it was $45 plus tax. I have tried it for 5 days and absolutely hate it because my phone barely responds to touch now. I called and asked about their return policy and they have no return policy for screen protectors that have been installed. Just feel like i was ripped off and now I am stuck with this product that makes my phone nearly unusable. It was not their fault that the screen protector does not work. However, it would have been nice if they met me half way on a return with a (50%) credit, or really any kind of compensation. But they didnt really care much and said that they have a no return policy on installed screen protectors. If I had bought this product on Amazon or at Costco, I could have returned it since it does not do its job. I will be purchasing my screen protectors on Amazon or at Costco from now on and would recommend you do the same.

Traci and her staff helped us find the perfect phone for our needs. They made sure that we got the best deal and even helped us get a military discount! We will definitely return for any cell phone needs that we may have. We highly recommend this Verizon store!!! They are great!!

Brooke is the best ever. She was such a great help and was happy to set me up on Verizon and answer all of my tech questions. I recommend stopping in and saying hi to her!!

Jurgen did a fantastic job with everything. He was very patient and helped me with the whole process from getting a new phone to making sure every app was up to date and logged in for me. Everybody else was very nice and helpful, amazing customer service and great people.

Chelsea was absolutely amazing. So careful and explained everything so I was comfortable with the new phone. I am so happy I had the opportunity to have her kind help.

Steve did a great job of getting me back up and running with a new wireless hub. Made a special trip to another store to pick it up so we wouldnt be down for three days. Really appreciate it! Have been doing business with this location for years and have always had a positive experience!

Chelsea was so great! The store was really busy and she was able to multi-task and get me a better deal on my data plan! Come see her if you need anything!

Train wreck 2019. They sold me two phones on a buy one get one only to call me 4 days later to state that they couldnt honor that deal. Then they tried to force me to upgrade to an iPhone 10 at higher cost. I asked them to simply pay me the difference in exchange for helping them out. They refused. I tried to work with them at the cost of 10+ hours. They claimed they could only give me $100 in store credit which later proved false and then asked me to change my phone number so that they could help solve the problem. This has cost my non-profits countless hours and dollars. I had to take them to small claims court to resolve. STAY AWAY! There is a reason that their employee turnover is so high. I cannot imagine what would have happened to someone who didnt have the ability to stand up to them. I offered not to write any negative reviews if they simply resolved the issue. Nope. Just avoid this place. There is a qualified Verizon store nearby. Go there. They know what they are doing. THIS IS NOT AN ACTUAL VERIZON STORE.

Chelsea has been very supportive and professional.Our experience is limited so we appreciate her patience. Well served.

Paige the manager there was very helpful! She made my experience as a customer much more pleasant and got me in and out very fast. She also had great customer service skills as she treated me well and made me feel welcome. Props to Paige

Great experience! Katrina walked me through all my options and helped me make comparisons. She did a great job switching my old phone to a new phone (my biggest fear in upgrading) and helped me get the accessories I wanted. The Camas store staff were friendly and helpful - they loved seeing my archaic 4s iPhone!

What do you get when you get one Paige and New phone upgrade? A great experience, Paige and Jesse both greatly assisted me in getting my new Phone as well as this awesome device called a HUM! Phenomenal investment, highly recommend the store.

Alanna was great. She had a great attitude and great customer service, but also finessed the experience with her technical knowledge so that it went as smoothly as possible, and then topped everything off by getting me some great deals and free stuff.

I read reviews of the Camas Verizon store and they were good . I also looked on line and saw they had some cheaper phones that were more in my price range. I took my son who knows much more about phones than I do. The young lady who helped us was very knowledgeable and thought a phone that was $10.00 a month . She also got us on a new plan that will be less money a month. We are paying about the same a month and I have a new phone that works. Life is good, thanks Traci.

The customer service ladies were very nice. No complaint there.I was there 3 days. Twice it was an hour plus. It seems to be a real effort for them to contact their managers for Assistance.My new phone was not getting incoming calls. Tracy spent 20 minutes trying to contact someone to find out why. She could not get any help. I did it myself in 10 minutes. They needed my account number from AT&T to port my phone number. They dont seem to have enough equipment to wait on more than one customer at a time.Sorry but not a good experience.

I put a high value on 3 things for customer service.1 - Honesty 2- Knowledge 3- Listening to understand my needs.Steve demonstrated all three of these qualities.Page (the store manager) does as well.I read some of the older bad reviews, and they no longer apply. You need to come in and check out the current crew.

Awesome customer service from Noah. I went in knowing I would need a person with patience and got much more than I expected. Noah is so knowledgeable and was able to anticipate all my needs as to understanding what the phone can do and ways to get the most use from it. Noah cleaned up my phone storage so now everything works smoothly. Come in and see Noah at Verizon.

Juergen is so helpful and knowledgeable!! He replaced my screen protector and put my new case on for me. He also told me about a lot of deals and discounts available for my phone and he is very personable!! Great service!

Brooke provided absolutely great service. She is knowledgeable, and helped solve problems I couldnt take care of myself. Very much appreciated! It makes it nice to know I can get this kind of help since Im not tech savvy.Larry W. Littleton

Paige the manager was fantastic! Never have I received such good customer experience from a cellular store before. I will only be doing business with this location from now on and i highly recommend Paige for any of your cellular needs!

Not as bad of a place as I have heard, but Im tech savvy and dont need the step-by-step instructions or much help, so if you feel youll need Expert help go to 192nd that store is a higher volume with more experienced employees. This store isnt a real Verizon dealer from what I have been told, went in for a case for a Note8 and employee just wanted to sell me a new phone, I got the phone less than 5 months ago. Very disappointing.

Jesse was very nice, patient and extremely helpful. It was the best cell phone retail experience Ive had in a long time. Everything was thoroughly explained with no double talk.

Jesse rocks he helped me return a SIM card that he needed an override to complete. It was in great condition and kept in a safe spot but he spent time to make sure he gave great customer service in completing the return and had a very positive attitude and was upbeat and clearly enjoys his job. Thank you so much! :)

Excellent service, diligent expertise & done so enthusiastically she made the process fun.App transfer from Android to Apple was dubious but Paige made it look easy. All data transferred over smoothly with great humor & competency.

Absolutely phenomenal service from Katrina and Brooke. They answered all my questions and got me out of the door quickly. Far and away the best service I’ve received in my 12+ years with Verizon.

Steve and his coworkers executed teamwork to get me a new iPhone, transfer all my stuff from my old iPhone, figure out which accessories I needed and adjust my data plan to a less expensive, more suitable one in record time so I could make an appointment. My new iPhone 8 256 gb is great. Much appreciated customer service from this location!

Jesse and Noah are super knowledgeable and the nicest guys ever. I have rarely had such a great and effortless experience. I won’t go to any other Verizon store in the future. Thanks guys!

Up until the current transaction i had been very happy with their service. This last transaction has changed that. What happened... I thought I’d upgrade to the apple 11pro. I was told that I had 14 days to change my mind. it was about 48 hours after I got my phone that i went in because I was not happy with the new hone and wanted to go back to my iphone plus 128. Well that Friday that i went in to return my new phone, I was told that I’d have to come back when either the sales person or manager was there to take care of my problem. Therefore, I returned on Monday and the Sales person was there. it’s told that i could not get my old phone back and that I would either have to keep the new phone or purchase a different phone. What I ended up doing was purchase an IPhone 8 with 64 instead on the 128.I was even told by the young female sales person that my phone problem was very difficult and that Iwould have to track down the regional person over her Manager to get whatever discounts, etc. which i really was not at that time interested. I live out in East Clark county, why when i mad my purchase in Camas, WA would I want to drive all the way to the north west area of Vancouver!I’d have to wait for it to be shipped. Well, as of today I still do not have my replacement phone nor have I received conformation of the order. Yet, I am still being charged for the phone service!

I have been a cellular customer for many years, with many different companies. And with each company at one time or another have had issues, mostly with billing. After a year with Verizon, Cellular One, I had my first issue just like with the other companies previously. However, what made this experience different was the customer service that I received. Jesse and Paige both went above and beyond to help me resolve my problem. They educated me and explained the billing process with me like no one ever has before. They worked together as a team to investigate the problem and come to a solution. The experience left me feeling valuable and important to them as a person as well as a customer. Not only would I recommend Verizon and this particular location I would also recommend Jesse or Paige to be your representative.

Jesse goes out of his way to help whoever walks in the door. He is patient, knowledgeable and doesn’t give up. Our Verizon service has been great. We get coverage now where our other carrier did not. Thanks!

Jesse and Noah provided me and my father the best experience Ive had in a Verizon store. They provided great information and helped us out in a complex situation. Both were friendly and professional. Whenever Im back in Portland metro area I will be coming to this specific store.

Jesse was amazing helping me find a new iPhone 8. He was extremely knowledgeable and very positive and friendly. Maureen was also great! I would recommend this store and Jesse and Maureen inparticular.

Steve and Noah was great helping me transfer one phone to another. Very helpful with all the questions I had. Great place to go.

Very good with tech support and persevering to copy files to a new SD card. Friendly and helpful. Paige has done well with choices of people working in this branch.

This store is awesome, they work hard to attend to all of the needs of their customers and the employees are easy to talk to with fun and charismatic personalities. You wont regret your experience here:)

I purchased a smart phone from Steve at this store. He is a fast talker and very slick. He sold me a phone and a plan. He sold me a lot of assessories which I did not need and didnt realize it since this was my first smart phone and I am 80 years old and confused about all the digital technology. I got my first bill a few weeks later. It was $179. I went to a REAL Verizon store and they couldnt believe it. They told me this store is not a real Verizon dealer and they should have informed me so the very first thing. They did not. They looked at my plan and said it was 7 years old and could not figure out why he would have put me on that plan which charges $2 for each outgoing/incoming call. This was a real rip off of an old lady. The Verizon customer service reviewed my plan, changed it to one that will cost me $70.01 a month and will NOT have data charges. DO NOT go to this store. Go to a real Verizon store where they will not rip you off and take advantage of your lack of knowledge in the digital realm.

Kat was extremely helpful for this old man. A lot to go through and she got it all done.

Employees were friendly, knowledgeable and helped me save on services I dont need or use. Shannon was helpful in understanding my new phone and tablet as well as the billing. Highly recommend this store.

Katrina was extremely helpful. My phone died suddenly and she took extra time to help me reestablish everything on my new phone. I’m glad I came in today.

Alanna was absolutely fantastic helped me get into my new phone as quick as possible and was awesome customer service!

Paige and the crew out at Camas rock! They have positive attitudes and are always helpful! I love how great Paige is with my phone problems and Ill only ever go here! Thanks you guys are the best!

Chelsea was exceptional spent as much time as needed to complete a complicated sale. Highly recommend!

I know nothing, but these people made me feel brilliant. I have a new phone and am confident in using it. Thank you to Wyatt, Travis, Sade, and Traci. I greatly appreciate their time and expertise.

Katrina was fantastic today. She was alone and handled multiple customers professionally

This is a great place for Verizon service, Little or no waiting right off exit 12 in Camas.Steve was excellent retrieved all my data and passwords too! Highly recommend this place.

They always take care of me at the Camas store. I love the personal service and not having to wait in long lines. Thank you Steve for helping me out!

Needed some technical help on my phone and Steve was able to help me fix my problem. Outstanding customer service. Staff was very knowledgeable..

Jesse was very kind and helpful! Aaron stepped in and BAM! made things happen! thanks so much for all your great help and support. Love you guys!

Chelsea was amazing and her Las Vegas knolege is where it should be. Only a fellow Las Vegas person could save me from catastrophic failer

Jurgen and Brooke were friendly, knew what they were doing and were able to get me set up pretty quickly. Overall a good experience and I’d recommend this Verizon store.

Shawn, Brooke, Juergen, and Terra were amazing during our transition with Verizon from a personal to business account. They negotiated with Verizon for over 2 hours to make it happen. I couldn’t be more pleased.

I love Brooke! She knows so much about Androids and helped me get rid of some things on my phone that caused glitches. I also love how clean this store is!

I’ve been in 3 times in the past week and Brook and company have been extremely helpful in downloading apps and retrieving passwords ! Very grateful to have this Camas store here!

Loved this store! They absolutely jumped to help me, answered all my questions. Gave me new ideas to think bout. No wait! Thanks Noah and Jesse!!

Good place to go if you need help. Took my daughter in there today with her new phone. They were very helpful.

Alanna was, very helpful and nice making it very easy and overall good experience to get my new iPhone 11!

Alanna and Shawn were awesome and after they clearly explained everything it was a no brainer

I had the pleasure of working with Noah today as I was struggling with understanding facets of my new S9. He listened to my concerns and made sure he understood what I was saying before trying to assist me. I truly appreciated his patience and guidance and superb customer service. I will be requesting him in the future and will recommend him and Verizon Camas to my friends.

Best ladies they fixed my phone IAM very. Happy with there help thanks again

Alanna was awesome, she took care of me and made sure I got exactly what I wanted

Jurgen had great customer service, helped me with exactly what I needed and Brooke, Terra, and Katrina were helpful too.

Angelina and Paige promptly and efficiently attended more than what I expected necessary to complete the task of a simple bill payment. I appreciate the upgrade. Thank you two !!!

Brooke (blondie aka post below)Was awesome!! Kind and very helpful:)

Alanna was wonderful and patient, I love this store I will definitely be doing a lot of business here!

This store is great! Everyone there was super helpful and friendly.

Alanna made getting my new iPhone easy and was very helpful with any questions I had. 11/10 would return back here

Jurgen is a really nice dude. Great customer service- Thank you

This was beyond disappointing. My first clue should have been the incredibly blaring heavy rock music they were blasting. I couldnt even hear the guy talking and had to ask him to turn it down please.Steve STRONGLY suggested I get the 7+ Iphone as it had more memory. I told him that wasnt really important but he pressed on and convinced me to purchase this phone. It took about 2 1/2 hours to make this purchase!I noticed the battery was quite low and he said it simply needed a full charge and would be good to go.Next day, not even 24 hours later, after the phone had charged all night, it began losing power immediately and quickly. Then a myriad of problems occurred and I called Steve to tell him I needed a different phone as this was a lemon. He said he would order one for me. This is where the service went straight downhill. Every couple of days Id check and he kept saying it was on back order. I requested to come in and simply get a different model but he wouldnt allow me to do that. This same runaround continued for weeks until we were getting to the end of my 30 day warranty. Then he started ducking my calls until the warranty expired. All the while, I had this phone full of problems and didnt want it for the next two years. Since I was unable to get any type of service from Steve, I called Apple. The only way I could get this phone replaced was to ship it back and wait for another one.Steve did NOTHING to help once hed made the sale of apparently his last 7+ that he wanted to offload.The day of the purchase he was all gung ho, service oriented, but as soon as I had a problem, he was useless.I strongly advise anyone wanting to purchase a new phone to not visit this store.

Page, Was very helpful at explaining my bill and how to pay off the new phones I purchased.Noah, Was helpful in my research of micro USB ports and about batteries.THANKS. 🤔

Very knowledgeable and helpful. A very good experience . I would prefer my friends to go to that store. Thank you for help. I am a happy and pleased customer.Larry Condon

Kat was amazing and fast and right on the point. Appreciate the support and help!!

We are the dog school next door and we love having these gihs next door!

Jesse helped me out! Great people working here, extremely knowledgeable. I know exactly where to go next time I need a hand.

Paige the new store manager is AWESOME. If I could give 100 stars I would. Thank you for the awesome experience Camas crew!!

Exceptional customer care knowledgeable friendly most importantly a great representative for the face of Verizon. He has STRONG people skills.

Alanna was awesome! Best customer service ever - seriously!

This experience has been there best customer service hands down I recommend both Jesse and Noah they were upbeat informative engaged and very knowledgeable very appreciative of your service thank you

Brooke and Jon were very helpful in explaining product features and understanding my specific needs thx guys!!

As a technically illiterate customer, it was refreshing and comforting to be walked through the process of upgrading my phone. Thank you - Josh

Jesse, Bronson, and Mckina were excellent in handling a very difficult technological issue. I appreciated their uninterrupted commitment and making sure it was a successful outcome.

Alanna and Katrina had awesome customer service, the store has such good energy!!!

June 17th 2019 10am absolutely the worst customer service I have experienced at this location. Man bun and stuck up blondie need to go. Very displeased, I will be going to the washougal location from now on if I dont change providers.

I love the staff at the Camas Verizon store. Paige was very helpful and friendly. Verizon has the best coverage and a great military discount.

Kat and Brooke were awesome and extremely helpfully getting us switched over to Verizon!! They made everything quick and painless for our family to get all phones moved over!

Awesome McKina knows her stuff! Great job loading my new phone! Thanks!

Kat helped us with true professionalism. I will always choose this Camas, WA branch over the Washougal, WA one.

Kat is a tremendous sales person and took care of all of our needs. Very knowledgeable and professional.

I have stopped at this particular store several times to ask questions about service or problems. Usually, the representatives are helpful. Other times, I have had to go to the Apple Store in downtown Portland because they were unable to solve my problems. In addition, the service is spotty. Helpful one day and non-existent the next.

Kat was awesome, answered all my questions and gave great customer service!

Noah was and absolute joy today he fixed me up in mini departments his help was much appreciated thanks Rich

Jesse helped me out with my phone I had few technical issues and he solves them quickly and professionally

Noah was super responsive and helpful working with me on a mobile signal booster. Great staff, good job Noah!

I just lijke to say that my experience was a good and the customer service every time was excellent . and the service rep Jesse . Did an excellent job resolving all my issues

My experience at the Camas store was great. Noah and Jesse were very friendly as well as helpful. No more 192nd Verizon store for me! ☺️

Bailey Thomason was extremely helpful and courteous. Explain ed everything. He was great to this old lady.