Love spirit halloween. So this 1 star isnt their fault. Tried to bring my kids into this location today and as we walked in we were greeted by what I assume is a manager absolutely going off and cussing out an employee. Never felt the need to leave a negative review anywhere but this lady was next level. Hopefully this was just a coincidence that we walked in during that but it appeared the staff was used to it π’
Staff was really helpful great selection
Didnt go here I was at 5 below
I love Halloween and this store had what we needed.. unfortunately they didnt have a fitting room or I might have spent more money.
Me and my niece love this store. We go every year and several times during the season just to go and see all the animated stuff.They have the most amazing Halloween stuff. 1 of the best things there is the haunted house they have, but dont have it this year cuz of covid 19..still fun place to go and see..
Decent selection of costumes from baby to adults with different themes from anime, cyberpunk etc for adults. No costumes for pets though. Also return and exchange dates are different please make note.
Nice place 1st time being in there lots to look at. I was almost out the door empty handed ended up spending 24 bucks not bad, Ill go back again.
So nice an friendly! All set up great
Nice and open with lots of choices even the day before Halloween!
I love this store, the staff may change every year but are always friendly and super helpful. I really wish it was open year round for the little Halloween freak in me but sadly no. This store is awesome though and a great sized location
Very cool story lots really nice stuff
Got lots of great things here!!
Did not have what i was looking for. No tinkerbell or pennywise costumes for kids
If you like Halloween, this is THE place for all costumes and decorations. I could easily drop a couple thousand in here and still find more Id want.
Visiting the place is a family tradition. Part costume superstore... Part Disneyland of cool displays ... The kids love it and so do the adults... Wish it was open year around
Very clean store and helpful staff! Our visit was easy, we found what we wanted, and were treated very kindly by the staff!
Location out in Canton was fully stocked even close to Halloween just as I expected! Found a great costume with a 20% off coupon. Nice staff. Happy trip!
The Hocus Pocus decorations are great! This place have some really cool decorations. One of my fave places for Halloween items.
Do not shop at this location! On the way to the Zoo Boo my daughter, 3 years old, opened her witches hat that came with the costume and we realized it was defective. We stopped at the Spirit Halloween on Michigan Ave in Canton and had the unfortunate experience of working with the manager, Heather (who later was identified as an assistant). She refused to exchange the costume for my daughter, who was balling her eyes out next to me, or even just exchange the hat. I explained we were on our way to the event and didnt have the receipt, but she could clearly tell we purchased the costumer there (she agreed we did) however she would not exchange it for my daughter. Its very sad that this women felt pleasure in telling a little girl she couldnt wear her costume to zoo bop for trick or treating and she had a sick smirk on her face the entire time (seemingly on a power trip). Very horrible customer service and I am disgusted this grown woman would let a little girl down like that. My daughter had to walk around the event without her witches hat. So unfortunate- for your kids sake, avoid this store. There are plenty of other places to buy costumes where you can easily make exchanges and have a higher standard of customer service. (Target, Meijer, Party City, etc.)
The young ladies working the Farmington Hills store Sunday 9/15/19 were very helpful and were very pleasant to work with in getting what we wanted for this years Halloween. Even though there was some mix up in calling other surrounding stores, and driving to them, the Farmington Hills store more than made up for the confusion with their diligence and customer service. My only complaint would be corporate does not give all the stores enough inventory on their bigger ticket items. We made several large purchases and I look forward to doing further business with Spirit Halloween, especially the Farmington Hills store. 3 stars for inventory and 5 stars for customer service!
Havent been there yet, planning on it though
I love halloween
Me and the kids had fun in the store with reasonable prices
My only problem with Spirit Halloween is the way they only have so many of each thing and once it sells out its gone I hate that
We go every year to get our costumes!!
Employees helpful, nice product selection.
They have hardly any decor and the costume selection isnt the best.
Who doesnt love a good Halloween store!
Halloween is the greatest holiday.
Love the way the store is set up. But the prices were too high for me. Especially when Im purchasing 4 costumes.
Great place to get everything I need for Halloween. Staff is friendly and knowledgeable.
Always a fun time.
Its a costume based store
Love the place best Halloween store ever!
Very scarey!!! Lol!!
Halloween buff.. Love this place
Love after Halloween sales
ScarySpooky
Good selection, great staff.
Huge selection
It okay
Not enough items available/on stock
Expensive.. Shop around!
Halloween!