We had our two kids take guitar lessons for over a year. We made our kids attend to stimulate their overall learning capability, Since one of us travels for a living we at times canceled a session ( in advance ) and always paid fully for canceled lessons, no questions asked.Our kids are straight A students, justifying for us to pay for lessons “wasted “ as no show.However we decided to end guitar lessons and asked the owner to discontinue charging us over and over again. The manager / owner having bad organization and people skills ignored and intimidated my wife after we finally filed a claim with our credit card company.Further more he stated that he would only give us OUR money if we delete a bad review. WE DID NOT WRITE A BAD REVIEW AT THAT TIME.I inquired and asked for a call back on multiple more occasions but no response.Our music instructor was great but left him for a probable reason. So if you are a common sense kind of a person do not expect much in return in that area. 200 dollars “taken”.

A few decent music teachers but the management needs improvement.The owner charged me for items I didnt purchase and kept my credit card on file without my permission. She said they refunded me but I never received a refund. I had to call my bank to have the charges reversed.

Best place to 🎸 jam, talk shop, talk music, get honest deals on your used equipment, meet musicians, become am intergalactic space diva, become the best musician inside yourself, get great lessons with great teachers in an awesome atmosphere and do your BEST ELVIS OR DOLLY OR MUSICAL GENIUS IMPERSONATION! Best music store because the people make the place! All heart, all music, all encouraging to anyone who loves music like they do! GO HERE! YOU WILL BECOME MORE EPIC EVERY VISIT! #trueadventuresinmusicstorevisits

I stopped by looking for a used guitar and they had a beautiful black Alvarez electric/ acoustic. Talked with the owner about it and he gave me a crazy good deal. Hadnt played in over 15 years, but it looks, sounds, and feels great. I played for about 4-5 hours last night.

I needed a ukulele for a birthday present so I stopped in to see what they had. There was a good selection and they guided me to a beginner, but not novice option. It was a friendly and smooth experience. Told a friend about the gift and she said she always wanted to learn it too. I went back to the store bought another ukulele for my friend for Christmas! Same great service the second time as well. Thanks for all your help.

Ponier Music has been a very helpful source on knowing and understanding musical instruments ever since they first opened. Even though I have never bought any of their great assortment of musical instruments, I have bought accessories that have served me very well over the years. They not only have great instruments for sale but they have great advice and great prices. The staff are dedicated to solve your problem and they are happy to help. And, even if they dont have the best brands, they have the best instruments from beginner to the most advanced. They offer lessons as well. At Ponier Music, I feel like that they know that music matters. And, most music stores are not that dedicated enough like how Ponier Music is.

Both my children have taken instrument and vocal lessons with Ponier Music. they are great to work with and really care for the kids. My daughter has gone from being interested in singing to now playing piano, ukulele, and singing and is receiving interest from agents and casting directors.

Management really cares about treating their customers fairly and making them satisfied customers. I will definitely stop by when buying my youngest his new band instrument.

Great music store and great for the community! Friendly staff and always willing to help.

This is my local music store, as I live across the street. Apparently, Ponier music is under new management now, I am excited to see the full potential of this location as in the past I have had mixed experiences. Awesome!-Max Lewin

Amazing staff & service. Quality products. They even do lessons!!

We acquired an electric guitar and amp from a neighbor and David got us up and running for almost nothing in less than 12 hours. Great customer service! Thank you.

I had a bad experience getting my guitar setup and felt like I had been scammed. I was immediately contacted and offered complete compensation by the owner herself. Wonderful customer service. When I went in to get my compensation I also made a new friend. Thanks so much, Ponier!

Friendly, knowledgeable,and fast customer service! We were very pleased with our experience at this store.

Friendly local service.Assisted daughter in her fist band instrument- Saxaphone...Lessons coming soon :)

Great store! Excellent customer service and amazing owners! The place to go for all of your music needs!!

Friendly, helpful, and great deals on used gear. Ill be back!

Awesome! Friendly and knowledgeable! You feel like family.

Excellent customer service. Super helpful and sweet owners!

Dedicated knowledgeable staff.

Fun place to play some music!

Pop in for strings and things, capos, even have some quality mid grade instruments and amps