West Coast collision did an awesome job servicing my 2010 Cadillac. Unfortunately my car was damaged in a minor accident but required a reasonable amount of work to repair. I had gotten several estimates and West Coast came in the least expensive. The job was completed slightly earlier than quoted with an a final price that was also slightly less. They did a great job matching paint color. I hope I never have to use a collision shop again but if I did I would not hesitate to come back here
Chuck and his courteous and extremely professional staff did an amazing job transforming my 2019 Mustang GT. The level and quality of care supersedes any paint and body shop I have been to. I highly recommend WCC as they tend to each individuals customer needs and show true genuine concerns for you and your vehicle repairs. They will definitely take care of your auto body paint and repair with an exceptional level of care. Thank You so much West Coast Collision. I rarely write reviews so this says a lot!
Did a tremendous job on my vehicle. Staff and manager were friendly and compassionate. Cleaned the vehicle inside and out after the work was completed. Kudos!
Over the weekend I was hit and needed to get an estimate to repair or replace the bumper on my truck. I came into the collision shop that my dealer ship recommended and they werent able to give me an estimate.Seems kind of crazy that a company thats in the business of repairing vehicles cant give a customer an estimate. Must be nice to have too much business.....
West Coast Collision is the best!! Brand new 2021 5.0 Mustang. A lady hit me, her fault! No structural damage. There crew did above and beyond. Thanks, Chuck and Billy!!
Couldnt have had a better experience. Had a big dent on my truck door & they fixed in a timely matter. Chuck is very professional and kept me informed. My Truck looks amazing. I definitely recommend this company.
I had a small fender bender when the driver behind me didnt put her breaks on. So off I went to my insurance company after the police were called to file a report. My insurance company recommended West Coast Collision, and I am so grateful that they told me about this wonderful Collision Repair Center. Mr. Kervin Moreno took care of my situation with the paper work. He kept me informed about what was going on. My insurance company had already sent out a check to be paid for the damages, but there were hidden damages, because I used an app to take photos of the accident. Consequently, an appraiser had to come out and inspect the hidden damages. I was so glad about West Coast Collision finding this damaged part, which was the Blind Spot Sensor, that needed to be replaced. I cant imagine the headaches I wouldve suffered if my insurance company closed my claim without this discovery of the hidden damages. Again, I was so happy that West Coast Collision found this damage that was done which the photos did not show. When the car was ready, my husband went to pick it up, and when I saw it, I was so pleased with the work that was done, it looked brand new. Also, it looked like the car was washed and waxed, it was so shiny, and the inside was cleaned and the mats were even cleaned! What GREAT service I received from this place. If ever I need a car repair in the future, which I hope I dont, I would definitely bring it here, and I would also recommend this place and give it two thumbs up and 5 stars!
They did a great job on the repair but it took 2 months to repair my right rear quarter panel! Thats entirely too long!
Unfortunately, this is not the first time we have used WCC; but we wouldnt go anywhere else! The staff are polite, professional, and always looking out for the customer. They look to do the best work the most economical way. This go around they saved us well over 1,000 dollars. We highly recommend them and although we hope to not have to need their services again, should the need arise; we will return.
Professional and polite staff. The repairs looked great!
This place has my respect and my business. Outstanding customer service but Chuck and the rest of the staff. Chuck went out of his way to find a part that was currently unavailable and was able to get the last one in a completely different state. Excellent job done on my vehicle in a short amount of time. The best part about my experience there was how up front they are. They will tell you if something is good quality. I will definitely recommend all my family and friends over there from now on.
Did a fantastic job car looks brand new! Cleaned the inside and outside of our car too! Accidents happen sometimes and these guys gave great service to help us get our car back on the road. Hope to never have to use them again but if it does they will definitely have our business again for the repairs.
Chuck Romano and his team of professionals at West Coast Collision continually exceed my expectations when making repairs to my vehicles. On two separate occasions I brought in vehicles damaged in minor traffic accidents. Both vehicles were later returned to me in better condition than when they were purchased. Additionally, Chuck detailed one of my vehicles that had minor chips and scratches in the paint. Upon seeing the vehicle after the repairs were made I was nothing short of speechless. I couldn’t locate any of the originally damaged areas because the repairs were flawless. In the world of collision repair, there’s the right way, and there’s every other way. What sets this business apart from so many others is their ability to recognize and acknowledge the importance of empathy when dealing with customers. West Coast Collision treats everyone with the respect they deserve, and they make it a point to treat each vehicle as if it were their own. Chuck and his staff have earned my loyalty, my trust, and my business for any of my future repair needs. If you want your vehicle repaired properly, and competence and character are important to you, then I encourage you to look no further than West Coast Collision.
Employee was very happy and helpful to help me to estimate the damage of the car. I hadnt had any experience to deal with collision and insurance company before, so the attitude from the employee means a lot to me.Just a little suggestions: It will better to have a small bench outsides of the building. Someone who gets hurt from the accident can sit there while waiting for the collision estimating.
Chuck was great to work with. Went out of their way to help us fix something we did to our car. Ready exactly as promised. Matches perfectly. Thank you. Definitely recommend. Will definitely be back
I had the pleasure of recently working with West Coast Collision on a repair to my car. They did a phenomenal job and the car looks better than new. On top of that they were very professional and easy to work with. Chuck and his team run a first class operation. Lynn at the front desk is wonderful to work with. Having taken a tour of the facility, it is immaculate (without question the nicest body shop Ive ever seen). The unfortunate reality is that at some point we all need a good body shop. I give them my highest recommendation. Thanks Chuck, Lynn and the crew.
Great customer service and great work! Chuck was courteous, knowledgeable and extremely helpful! This crew takes pride in their work and returned vehicle on time, below estimated price and cleaned the interior too! Went above and beyond! I highly recommend
ALL the people here are so friendly and helpful from receptionist to body shop, I thought I was in another world! Unfortunately my car was totaled, but they removed the front license plate my granddaughter had made for us in school, wiped it off and straightened it out for a safe return. WOW!
Impressive 5 star service, highly recommend! I was rear-ended and my repairs were done at West Coast Collision. The entire back-end of my car had to be cut off and a new piece had to be welded on. When I got my car back it looked brand new, not only was it vacuumed and cleaned inside but it looked as if they washed and waxed the entire outside as well. THANK YOU Billy for promptly returning my many emails and phones calls, Andy the technician who had the repairs done in a very timely manner, Rich the painting specialist who matched the color precisely and blended it to perfection and Lynn the customer service representative who was extremely helpful and an absolute pleasure to deal with throughout the process. If you need body work and want the process to be painless then this is the place because these people are clearly experienced and take pride in their work from beginning to end.
Great experience. They handled my insurance claim in a professional manner and met a strict deadline returning my car. Talor kept me informed every step of the way and coordinated the repairs timely, to my complete satisfaction. I highly recommend this business. Thank you Talor!
Im sure there are good shops in the cape to bring your car to, but I demand a higher quality than just another mediocre body shop. Chuck and his crew at West Coast Collision never ceased to amaze my wife and myself. We had our BMW and 2020 Jetski worked on within the same week we liked them so much. They had the damage looking brand new and stuck to the time frame originally discussed. Look no further, make this your go to shop when you need body work done.
WCC repaired my Honda, and it looked just like new. Very professional!
These guys are pros nothing but good things to say. Give them a call great price A1
Had an estimate done,Chuck was knowledgeable, professional. Would recommend.
Ive used some very good auto body shops in my day, out west and up north, and this one tops them all. The reception area and parking lots are spotless, and an air of comfortably professional competence pervades the business. Each person I talk to is committed to customer service and satisfaction, on both the work itself and the cost. The paperwork is all exact, precise, and correct.Our repairs have been processed seamlessly and swiftly. The costs are reasonable and the work is performed expertly. I get the feeling that the staff is allowed to take their job, whatever it may be, 100% seriously, and they do. They hurry, but they hurry *slowly*, you understand?I cant imagine using any other body shop to work on my vehicles here in SW Florida. Well done, West Coast Collision!
My truck was hit from behind while I was stopped at a light. I had rear bumper damage and muffler damage. I also had them repair a crease in my passenger side front fender. Chuck, the owner, handled everything. Very professional. Very clean. Did an awesome job. Would highly recommend this place.
This is the second time the rear bumper to my truck needed repair, and both times the repair was performed promptly and beautifully. Im very happy with their service. I would recommend them to friends and family.
Excellent company, heads up to Chuck & Kervin for keeping all promises made. I can be a pain at times but these guys got the job completed. My Mini looks great again. When you get in a accident it can be stressful but Kervin managed to keep me updated on the repairs, calls to the insurance company & car rental company. Chuck genuinely made sure I was happy & satisfied with my car before I signed off on their work. Well done guys, thank you.
Chuck was very helpful with providing an estimate for my car. It was a very fair price and I look forward to doing business with them in the future. Thank you.
Took my 2016 Toyota 4 runner to get a series of dents and scapes fixed. chuck stayed late on a Saturday to get my estimate done and scheduled me for repair the following week. He looked at options on how to save me money and completed the work on time. Work was done at a very high level at a reasonable cost. This is a well run outfit and I would recommend anyone who wants a quality job done right to go there.
Very nice people and great work!
Chris was extremely helpful, kept me up to date about repairs on my vehicle. Made sure that it was fixed exactly how it should be. Check out different things that I had brought up. Very kind, welcoming. Thank you so much.
The TOP notch collision place to take your car in Cape Coral. Chuck and his team are the ultimate professionals from start to finish.
Great place to have your vehicles body repaired. Gave us estimate, date to drop vehicle and got it back sooner than we expected. Excellent workmanship, Chuck and his crew are the best. Highly recommend!
Chuck the owner is great. He has owned the company for over 30 years and it shows in his professionalism. Id recommend anyone in need of body work to go to West Coast Collision. They will get your car repaired in a timely manor with no headaches.
The BEST!!! I brought my 7-yr-old VW Beetle into WCC to see if they could repaint a faded fender to match the rest of the car. Yellow is not an easy color to match. They did a FANTASTIC job!! They expected to have the car for 3 days, and got the job done in two. AND... the car was completely detailed when I picked it up! I was soooo impressed!! Love this place, and the staff is awesome. Excellent place to do business. I highly recommend West Coast Collision for any and all of your collision or paint needs.
I had brought my 2018 Honda Odyssey to West Coast Collison after going around to several other body shops. I thought West Coast Collison was very friendly and seemed to care about my repair. They also gave the best price on the repair. They kept me up to date as the repairs were being completed. I feel that this business is top notch and should be recognized for there service. I would recommend them to anyone. Thank you for making my experience very pleasurable.
West Coast collision did an excellent job on my SUV. Looks brand new. Personal was friendly and professional. I highly recommend this body shop. Thanks for everything.
I own a collision shop in Bonita Springs but live in Cape Coral . If I had to choose a body shop in Cape Coral, without hesitation, I would choose West Coast Collision. Chuck, the owner is very knowledgeable on every car line and works with all insurance companies. Bottom line, this is the best body shop in the cape and I refer him work all the time and always get great feedback from those customers. Kevin Lipscomb
We are from out of town. Needed front left sheel and front bumper fixed. No fault of their own the parts were delayed however we are very pleased with their service.
My wife and I are snowbirds that had some damage to the rear of our vehicle. We looked at some reviews, and decided to take it to West Coast Collision.We had Chuck (owner) give us an estimate for repairing the damage, and he gave us a short tour of the shop as well. (very clean). We found him to be very personable as well as professional. The repair was done in just over a week and we were very happy with the results. They were able to straighten out the bumper as opposed to replacing it with a new one, thereby saving us about $800 off the original estimate.Our experience with the work and staff at West Coast was a very positive one, and I wouldnt hesitate to recommend them to anyone. Thank you guys!
I typically dont write reviews, but after my experience with West Coast Collision I felt compelled to. They did an outstanding job repairing my car. Ive always taken pride in my vehicle and when I came out of the grocery store to see a dent in my drivers side door I was bummed! When I or anyone else looked at my car your eyes automatically went to the dent in the door! Chuck and his staff did a fantastic job and there is no trace whatsoever of the dent. The customer service is excellent and the car was delivered to me with an excellent detail job on the interior as well!I highly recommend West Coast for any of your auto body needs.First class establishment!
Wonderful staffVery honest people. I highly recommend this place
JUST 5 STARS BECAUSE IT IS THE MAX NUMBER TO GIVE A QUALIFICATION, BUT REALLY THEY DESERVE ONE THOUSAND OF STARS!CHUCK, THE OWNER, A VERY SPECIAL PERSON, GIVING THE BEST ATTENTION, TAKING CARE OF ALL DETAILS, SO FRIENDLY, SO PROFESSIONAL, SO AMIABLE.I DO NOT HAVE ENOUGH WORDS TO EXPRESS MY GRATITUDE AND COMPLACENCE WITH THE RESULT OF ALL WORK DONE.THE EXECUTION OF WORK, BY JULIAN AND BRYAN, WAS PERFECT; CHUCK SUPERVISION AND CARE OVERCOME ANY EXPECTATION.THE WORKSHOP, COMPARABLE WITH A SURGERY ROOM OF A HOSPITAL, VERY CLEAN, ALL IN ORDER; THE LABORATORY OF THE ALCHEMIST BRYAN, TO FORMULATE THE PERFECT, PAINT, WONDERFUL.THE SERVICE TO THE CLIENT, EXCEPTIONAL.AND IN EVERY CORNER, CARING FOR EACH DETAIL, EVERY STEP, ALWAYS CHUCK, AN EXCEPTIONAL PERSON, WITH HIS SINCERE SMILE! CHUCK AND HIS STAFF MAKE WCC THE PARADISE OF BODY SHOP
West Coast Collision is the most excellent place to go. A friend suggested this place. He said you will be more that happy. So I figured to try them. I dropped the car off to have the work done. When it was ready to pick the car up. I looked at it and said “WOW” “WOW “ “WOW “ It looked like it was never in an accident. I didn’t want to leave. That is how great they are. So I will go there if i need them. Also will refer to anyone who may need them. Thanks so much.
Had a great experience with these people. Progressive referred me to them. Good work and on time as promised. Thanks Bryan.
I RECEIVED NOTHING BUT THE BEST CUSTOMER SERVICE FROM BILLY @ WEST COAST. THANKS AGAIN FOR FIXING MY DUALLY!!
Chris Ring was fantastic. He helped me w/an estimate .Very professional, got a quote to me quickly. I recommend this business, best price out of three other estimates.
Always great working with WCC, Billy was very helpful and took care of us quickly. While not the cheapest guys in town, they certainly are the best!
Chuck and the Staff have taken great care of my collision repairs over the years. They handled all my issues with a hit and run crash this week. My truck looks awesome!Thanks so much!
We have had occasion to use West Coast three times over the years. While our damage has always been minor Chuck has always treated with respect and dignity. Their work is always perfect and affordable. Kudos to an excellent and professional .
Great people, fast action great price!
Good work!
Beautiful! They are friendly professionals.
Great service and the work is impeccable 👌 I would not go anywhere else.
Very nice people seems like a great shop
Excellent customer service and attention to detail. That being said, if you expect perfection, you have to have a little patience. My car looks better now than it did when I dropped it off!!
I found them to be professional and courteous. They went out of their way to make the service easy under my schedule.
Super friendly and great work!
Chuck and Brenda are the most caring owners of West Coast Collision. Their shop is easily the most beautiful one in town. Impeccably clean, wonderful staff, and my truck repair was seamlessly handled. I would recommend WCC any day of the week to anyone needing body repair work done.
I am recommending West Coast Collision to everyone I know after the excellent service they provided me. They repainted my Suburban to look like new after it received a horrible key job. They not only returned the truck to me in the time they promised, but it came back spotless inside and out! They worked directly with the insurance agency and made the whole process easy, totally relieving me of the stress of when I brought the truck in. This is s well run company I would highly recommend and definitely return to again if needed.
Brought our Toyota Sienna in to repair/replace the bumper. They did exactly what Chuck said they would do when they said they would do it at a fair price. The place is very clean and the staff is polite and knowlegeable. The new bumper is painted factory perfect. I hope we never need to have body work again; but if we do, this is where it will get done.
In November 2016 my 2013 Cadillac I was rear ended. nearly $20,000 worth of damage. It was during a time when I was getting ready to move from Lansing Illinois to Cape Coral Florida. So I did not get my car before I left. But my immediate family helped me with my move and my nephew Derick drove the car from up north to my new home. Approximately six weeks ago somebody hit my rear bumper on the passenger side. STATE FARM sent me to West Coast collision for this miner repair. In the repair process they were unable to complete their work because of car repairs to the drivers side was not correctly repaired, so they couldn’t get the bumper to fasten to the clip. Meanwhile they noticed that that paint job that was done from the body shop up north the color does not match factory paint color. So my estimator was Chris. He was able to speak with an adjuster that came and looked at my car. They paid 100% of over $3500 to correct everything that was done improperly at the other body shop. Plus my car rental. So they went up and over above the call of duty to return my car in perfect condition. When I got it back I loved it, it looked like it just came from the show room. I strongly recommend West Coast collision.
Went to West Coast Collision for paint chip repair after researching many other expensive options. Greg did the repair better than anyone could have, with good quality paint and the job is superb! The price couldnt be beat. See Greg for your paint repairs as he is honest, fair and great at what he does. Highly recommend West Coast Collision because of Gregs superb service.
Great service! I wouldnt take my vehicles anywhere else in town. They keep you updated throughout the entire process, fast and friendly, but most importantly - my truck looks amazing! I worked with Billy and he was very helpful and friendly, also met the owner Chuck. Hes put together a great team of professionals. I highly recommended this shop.
West Coast is a great and honest company! I could not be any happier with the job they did on my truck. Customer service was great. I would recommend this company to anyone that needs body work.
Nothing is convenient about getting in an automobile accident, however, West Coast Collision made this as easy as possible! From a super friendly staff, quality work, quick turn time, and delivering on every promise that they made, (and then some!) I would recommend them to everyone looking for auto body repairs. Greg and Chuck provided peace of mind in an incredibly stressful situation. I hope I dont need their services again in the near future, but if I do, I will have no hesitation in calling West Coast Collision. Thank you guys for a job well done!
Excellent workmanship and customer relations.I was treated professionally and I am a Canadian so this was so appreciated. Special shout out to Kervin your attention to my case was so appreciated. Thanks
Chuck was very helpful and amazing. I emailed him about a small rust spot and brought my vehicle in the next business day. Chuck took great care of me and went out of his way to help me. He even looked my vehicle over that I had just purchased like 2 weeks ago and was totally honest with me about everything. Great people and great service. I would highly recommend them to anyone looking for anything from a small dent repair to more. Thanks so much Chuck for everything.
This place is absolutely amazing. I was hit and my car was badly damaged, West Coast Collision made it look like the day it came with 0 miles. The staff was so professional and helpful, Brian showed me multiple issues on the car I did not see and was very educational. Very attentive to their customers and I hope I may never see them again, but if I do I wouldnt go anywhere else. 100% recommend this place if you want your car back looking better than before.
Billy informed me of what was going on every step of the way. The staff was friendly and knowledgeable. They got my car in and out fast. Excellent work done. My vehicle looks new.
This was our first experience with a body shop and I have to say it was amazing and completely painless! We were rear-ended in a hit-and-run situation and this company was recommended to us for the repairs. The level of concern, customer service, and professionalism were greatly appreciated and did I mention? They even detailed the car before we picked it up! What a sweet surprise! Thank You Chuck & Company for being such a great team of caring experts! Youre the best!
Honest quality works at a fair price
Employees were amazing and I got my truck fixed fast and looked perfect!
Brought in my 2017 Infiniti q60 for minor repairs and I could not be happier with how the owner Chuck runs his business. From start to finish the quality of the work and customer service was excellent. As a business owner myself I would recommend all of my customers, family and friends to West Coast Collision..
Great customer service. Needed a new driver side mirror for my Lexus. Chuck found a used one for half the price of a new one. Stopped by the next day and in less than an hour drove out with a new looking mirror. Chucks extra effort is greatly appreciated.
This is the best body shop in SW Florida! They gave me updates on the progress of my car while it was being repaired. It was finished before the estimated date. Matched the quote spot on! Very friendly and caring staff. We were given a tour when my car was dropped off. Chuck and Chris were wonderful to work with. Would definitely recommend them to anyone!
Just fixed my car so far so good...
The best shop, great body work on my car.to be true wasn’t good was perfect.
West Coast Collision did an amazing job at repairing my car after a major accident. The work was spotless and the customer service was impeccable. Greg Peters made the experience stress free and was always on top of things. I would recommend West Coast Collision to my friends and family any day.
I didn’t know where to take my corvette to get a couple of paint chips repaired on the fender I saw on line that west coast collision has great reviews so I took a chance didn’t know what to expect I was a little nervous when I went to pIck it up because I am pretty particular Brian the painter exceeded my expectations Chris who gives estimates is very friendly and professional Chuck the owner has the cleanest shop I have ever seen and well equipped
This was such an enjoyable experience. Customer Service was top notch. I never once had to call to find out what was going on, I was consistently informed. Greg was awesome. Hopefully no more damaged cars for me, but if so, I will definitely come here again.
I had some damage repaired on my car in May 2018. When obtaining the estimate, it was the owner Chuck Romano who evaluated my car and gave me the price. He inspired confidence with his knowledge, and made me feel that I was going to get good work at a good value. My front bumper was replaced, and the replacement was painted to a perfect match. They even cleaned the interior of my car, which basically never happens by my hand... so +5 for that alone. I dropped the car off Monday morning, and it was ready Tuesday afternoon. I would highly recommend this location for collision repairs.
I seldom write reviews but one is warranted here. Chuck and his staff were amazing. Completed the work early, beautifully, and made a scary accident for my wife a lot less scary. I would recommend any friend to West Coast.
Needed body work done for a dented door. Door looks amazing, and a masterful job blending the new paint with 23 year old faded paint. Great work, great people!
Fair price. Stayed in the estimate. Office was clean. Staff was friendly.
Thank you so much to Chuck and all of the crew at West Coast collision.The moment I left my car with you guys I felt a sense of certainty during an uncertain time. Thank you for taking care of me.
Had severe hard water stains on my 2019 vehicle. West Coast Collision did an AMAZING job getting it back to brand new status. Thank you for everything and stay safe and healthy.
Very professional. Gave us a detailed and accurate estimate. Got the work done in just two days. It was a perfect job. And the repairs are guaranteed for as long as we own the car. Definitely the place to get your car repaired in Cape Coral.
Jeff and Staff are awesome, amazing Professionals.. fast service Amazing work.ThankUU
Wow! I am extremely impressed with the professional service from Chuck and his team at West Coast Collision. I brought my 2009 Acura TSX in for touch up paint (sun damage) to the top, hood, trunk and top back bumper and they did awesome work. I couldn’t be happier with the top quality work and professionalism. I would recommend this company to anyone that needs body work. Thanks you for a job well done!
Had some pretty severe damage to a newly purchased vehicle, took it over to West Coast Collision for repairs and I have to say they are AMAZING!!! When I picked up my vehicle it looked and drove FANTASTIC! The team up front was so nice and welcoming! I was told that Paul did the body work in the shop, this gentleman is great at what he does... I wish I had the chance to meet and thank him myself. Billy was always a pleasure to speak with as well, he made sure my car came out in perfect condition. He always made sure to give me updates on my vehicle and returned messages super quickly. I will be sure to bring my vehicles here when they need to have work done. Thank you, West Coast Collision!
I was waited on right away by Kerwin for an estimate. He was very knowledgeable and honest. I will go back when I need body work
Just picked up my car. I am so pleased with the quality of the work they did for me. If you are looking for a good quality auto body shop, look no further!
The Staff at West coast was fantastic. I had a complicated insurance issue that they took care of for me and they earned my complete trust. The work completed on my wifes car was top notch also! I recommend this shop.
Had to take my Mazda 3 after being rear-ended. Was given a appointment quickly and had the car back in 3 days. Was extremely easy and pain free. Was very open about the whole operation and what was happening to my car. Also helped with the Hertz rental. Was helped by Chuck. Overall I had to do very little other than sign a piece of paper. Car looks like new and they cleaned the inside and out of my car. Best shop in town.
I have had two cars repaired here in the last four years and they are just the best. Chuck and Chris and staff are so very professional and truly care so much about their work they go over and above. I would never use any other body shop after using West Coast. I would be remiss if I did not mention the great looking and clean building that goes along with their professionalism.Thank you West Coast team for another great job.Rick M.Cape Coral, Fl.
I just picked up my Truck tonight and couldnt be happier. It was just beautiful work. The full detail was a nice touch. They were fast, courteous, and did a great job. Ive used their competitors around the corner before for other work last year and they beat them in both price and service. I wish I found them back then. Thanks guys, for making an unpleasant thing as painless as possible. Id highly recommend them to anyone.