Amazing experience using Brenden Whiting! I’ve had one other Kia from this dealership and never had any problems! Super easy process and ready to take it out on the road! Thanks Brenden!

Brendan has been great at showing me vehicles that fit my needs and I can see myself in long term. He really goes the extra mile to inform you however you need. Super nice guy and easy to work with.

First of all, I showed up at 8:35 for a 9 am appointment that they said was one hour. They didnt seem to know about my appointment and asked who I some to. I didnt take notes as to who, just that it was a woman. Then after an hour later they asked me to sign a paper, waiver? That showed some damage on their walkaround inspection. I signed it knowing very well that there was some small scrapes and dents. They finally said all done at 10:30. I was a bit later then I thought it would be, so I was a bit rushed to drive away. Later that afternoon, my fiance asked about the scrape on the hood. I went and looked at a fairly sizable scrape in the paint that wasnt there before my appointment. Maybe it was done at their wash rack because they DID wash the car, but since I didnt notice when I left theres no recourse in sure. I just want others to know about my experience. I dont have a new car, its 9 years old and does have that previous damage, so Im not going to try and have them fix their mistake. They might deny it anyway. Not worth my time.

SUPER happy with my new Kia Sportage. Brendan Whiting is an amazing salesman and helped throughout the whole process. He’s upbeat, positive, and I will be buying all of my cars from him forever!!

Had a great experience at KIA. I needed a car that is safe and affordable for my little one and I. Zane helped me find just what I was looking for! He listened to exactly what I wanted and helped me find just that. I’m in love with my new Toyota. I’ve been recommending everyone here ever since 😁

I have never in my life thought I could ever be where I am today. I came to Larry Stovesand Kia to see about trading in my car for something with more room and sits higher off the ground. I had Brendan W as my salesman, let me tell you how wonderful he was to my son and I. Brendan has a heart of gold and really cares about people. Kia sure is lucky to have such an incredible man working with them. I love the Kia Sportage he sold me. I will recommend him if you are thinking about purchasing a new vehicle! Let them know you were referred to have Brendan!!!! He will get you the vehicle that fits you perfectly for you and your family. Thank you from the bottom of my heart for being the amazing young man that you are and taking your time with us!

I would give a negative Id possible. Took my car in for service for an issue with the locks. Left it all day no one ever called me with an update. When I called close to closing they said it was a warranty issue and had to order a part. The following week I call to get an update and they tell me they really have no idea whats wrong and I need to bring it back in. So I leave it for 5 says while we are out of town. They did some other recall that I never even mentioned, didnt fix the issue and didnt seem to give one care that its still not fixed. Any time I called they were rude and at one point didnt even think my car was there!

My salesman Zane was awesome. I was however very disappointed with the detailing of my vehicle. They barely touched it and left cigarette ashes in the console. Other than Zane did a great job taking care of me.

I love my car and @Angel Romero made it happen. If u need a good car go to Larry Stovesand Kia and ask for Angel.

This used to be Ike Honda. I wasnt sure if it still was but as we were in the market for a new to us car and Honda/Kia are both brands weve had decent experience with. Not sure if the arrogant man who came out to help me was offended when I explained I originally thought it was Ikes, but his phony laugh and snide grimace said he Either thought me to stupid for purchase or judged me for poor. Im not sure what I was wearing but it was basic casual, likely jeans and t-shirt as it was very hot out and I had the day off but turns out its stupid of ur salesman to assume such. Costing u sales sending people off without even asking what u might help them with. Personally I feel I might be better off learning now about the attitude here. Better to be snubbed and still have my money than to purchase before finding out they wont be helpful when I really might need it. A mistake in paperwork or vehicle issue down the road would require assistance from someone whose willing to work for their consumers. That said, thank u for saving my time, money, and potential headache.

Great experience. Great people. Sale was super smooth and easy. Salesman Brian was willing to help and inform and absolutely no pressure.

I would give zero stars if I could. This dealership has horrible customer service and I believe unethical practices. My car was in their service department for 5 months under a warranty repair with no resolution in sight. They never called with updates and when we drove by it would still be sitting outside. They kept blaming Kia Headquarters in California for the delay. I finally felt backed into a corner to trade it in for a different car. Much to my surprise, less than a week after trading my vehicle in, it is now listed for sale on their website. Either they magically figured out a way to fix it or they are selling it for over $16,000 (way more than they gave me) with the problems it had. I’m so heartbroken. I never had plans in the beginning to get rid of my car. It was almost paid off! The last 5 months of dealing with them has taken an emotional toll on me. I can’t believe a business would treat hard working customers like that. Be very careful! They do not seem to care about people in general! :(

I just purchased my 3rd car from LSK and let me tell you this was the best experience yet. I went in for a recall service and left with a new 2021 Sorento. Brendan was my salesman and he hit it out of the park! I really wanted a Telluride but decided it was just too pricey. Brendan was able to get me into a car just as luxurious equipped with everything on my list for a much better price! Brendan was friendly and relatable and not pushy at all which is always a big concern of mine walking into a dealership. Im sure he was eager to make the sale but it seemed that his entire focus was getting me into the vehicle that met all of my wants and needs. I hope Brendan is still there when I go back for my next vehicle in a few years. But the great customer service didnt end there. The finance manager, Gail, was phenomenal. We signed our paperwork with Gail when we bought our last car and she just gets better each time. Gail was extremely friendly and put all of her focus on providing us with the best experience possible. I will continue to purchase my future vehicles with LSK and would recommend them to all my friends and family!

Absolutely had the best experience buying a new Kia K5 today, thanks to Dalen Foster! He was knowledgeable, personable and so helpful! While we were with finance, Dalen took the time to set up our Bluetooth for our phones, helped us move our car seat and belongings from our old vehicle to the new Kia K5 and had her looking all spiffy!The sales manager, Jason, went out of his way to congratulate us, made us feel at home and stopped by for a chat as we waited for finance.Gail in finance explained all of our options so well and was so sweet.10/10 would recommend!!

Bought a Jeep from here. Got a pretty good deal. Gave me a few financing options.

Friendly staff and very helpful. Quick to get me scheduled for any recalls my vehicle had. The only reason Im not giving 5 stars is they had called me back for the wrong vehicle and proceeded to freak me out by saying my warranty wouldnt cover the issue at hand, all to find out that it was another persons vehicle they were telling me about.

Angel was great. Got top $$ for trade in. Great price. Worked with me on financing within my budget.Highly recommend. Especially Anel Romero...ask for him

Thank you Zane DeWitt we are very pleased with our Forte. It didnt take us long to get the paperwork done. they all were very nice in assisting us. We would definitely buy from them again. God bless you all.

Best experience ever! Just bought my Kia Ultima and my salesmen Zane DeWitt was so knowledgeable and pleasant to work with. If you are looking for a new vehicle I highly recommend Zane. You will not be disappointed!

Great selection of cars to choose from, and the workers were very respectful and kept there distance and let us look at a car.

Please dont take your car here for service... They are very unprofessional.They didnt stay in contact with me on the progress of my vehicle. I understand that they are very busy but I shouldnt have to call several times a day to get updates. Also they gave me four deadlines for my vehicle to be finished & missed all four. Please take your car to another dealership...

I would never take my car to Larry Stovesand Kia for repair or buy one from them. I was out of state traveling  10 hours from home, and my engine blew (a known Kia issue but handled as campaign and not a recall) on a bridge, in a construction zone on April 27, 2021. They got the car April 28, 2021 for repair. I was told 6 weeks for it to be done, I was NEVER offered a loaner. They still havent decided if they will put my car on a transport to Eau Claire WI Kia dealer, that is 30 minutes from my home. Its now August 12, 2021 and I STILL dont have my car back, who knows when/if I will ever get it back. One of the excuses I got was they ordered the wrong engine. How can a Kia dealership order the wrong engine for 2014 Kia Sorento 4 cylinder? That was on July 9, 2021. Over 4 WEEKS past when I was originally told it would be fixed.I have reached out to the service department multiple times and have now engaged Kia Corporate and still no results.It is now August 16, 2021. Supposedly my engine should delivered yesterday or today and they hope to work on my car at the end of the week.

We bought our Telluride from Stovesand KIA which is our 4th KIA. Zane our salesman was very friendly and helpful. Gayle in finance was very gracious, easy to speak with & knowledgeable. There was no high pressure sales. I would buy another KIA from Stovesand KIA.

Krystal Christian was great to work with! She was able to find just what we wanted for the payment we wanted. if your looking for a great salesperson with lots of experience in the car business this is the place to go.

Zane DeWitt was very easy going and awesome to work with. He was able to get the deal on the Kia Forte Gt Line I wanted. Very personable guy. I left very pleased with my sales experience with Zane and would recommend him to anyone. I will definitely be back to this dealership in the future!

Were nice in the beginning getting everything together. thought I was getting a really nice car, in a sense it is, its a 2012 Chevy cruze. I specifically asked the lady that was finishing up my paperwork if they had looked at this car thoroughly. And they said they did check it over. I left the car lot with it didnt even get to my hometown which is 30 minutes away and the engine light came on. I called back to see what I could do about it. Yes I bought the car as is but if they would have looked the car over like they said they would have, they would have seen what was wrong with it. Which is going to cost me about $1,300 if not more.I talked to the lady and she said, well youre going to come up with some issues down the road because its a used car Of course I am lady, but not 20 minutes down the road. Its pathetic

It was a great experience thank you!

Jared Sanders was our guy. We came in with a budget, a plan, he worked with us, he was easy to work with and helped us meet it. #satisfied customer

The people that I have talk with are so unprofessional. They dont meet or greet you not even after your outside going through cars for 30 min then walk in the building & they see you. The 2 cars I looked in was so dirty I got out to make sure I wasnt in someone personal vehicle. Brian & Dianna or something like that is the 2 I talk to. Open pack of fruit snacks, cigarettes, & dirty masks in 1 car & dirty mask in another..Edit; this has nothing to do with the offer its how unprofessional you guys are. my credit score & work history will get me any car I want. Thank you

DO NOT TAKE YOUR CAR TO GET SERVICED HERE. Please heed my warning. My Kia Niro has been at this dealership for almost 80 days. To make matters worse, they never ever call me with updates after they have promised me over and over--today marks 16 days since I have even heard from them (since I called them of course) because I was determined to let them call me first, but no. Ive been promised calls from the very beginning and I believe they have called me a total of 5 times to my 25. It has cost me so much money being without a vehicle this long plus paying for insurance and just plain not having a vehicle. I dont think they value their customers and I am going to let every one I know about the issues I have had here. Unfortunately, it looks as if I will either have to wait an entire year or go and pick up my car that hasnt been fixed and start over. DO NOT DO IT.

Love this place! Always friendly, thoughtful and great at explaining things. Never had a bad experience and Kia has the most dependable vehicles.

Unfortunately we did not get the hint when no one came out to greet us. We drove 4 hours to see a specific car and it was very clear Brian was not interested in selling us the car. I work very hard for my money, if driving 250 miles wasnt proof enough I refuse to convince someone to take my money. I wish I had read the reviews first, this lack of initiative and engagement seems to be a prevailing theme here.

Thank you! Austin Sparks for getting us a great deal on our 2017 Kia Sportage. Austin is who you ask for he will do you right!

John in sales was amazing to work with. He went above and beyond for my used car purchase - and I’m out of state! Thank you so much for your help and patience!

Jarod was Great .Servicing was very good. Thanks.

Car has been sitting on recall for like a month

I purchased a car from Larry Stovesand Kia for the second time today. It was such a pleasant experience! There was no high pressure sales pitch, and I got a great deal! Definitely 5 star service!

I just want to thank my salesman Michael Smith for getting me in to my 2018 Mazda 3. He answered any question I had and helped me get my phone Bluetooth to my car before I left the parking lot. Thanks again for all your help.

Troy helped me get into a beautiful 2019 Nissan Sentra. He was very helpful, polite, understanding, and he didn’t rush things. The staff there is amazing and they make sure you’re completely satisfied before you leave, and everyone there is just so nice. I definitely recommend this place to everyone!

I went in on a budget, after months of looking for a car. Mike Smith got me the deal I needed. He was excellent and I couldn’t be happier with his service!

We have purchased our last 2 cars from John Prather, and cannot say enough about how easy he makes the car-buying process. No pressure and we always feel like he gets us the best deal possible.

Troy Morison really knows the product and was very helpful. Was able to get the Telluride earlier than expected which made us enjoy it before we left for our trip. I give him a 10!

I was fortunate enough to receive the services of an understanding and patient member of the Larry Stovesand team. I would recommend Angel Romero to anyone considering the idea of buying a new or used car. Sometimes, in my experience, the wait for approval of financing can be stressful. Angel was patient and walked my wife Amy and I through every step of the process. He was polite courteous and informational about every aspect of our car purchasing experience. This was a substantial task considering that my credit was less than perfect, and my wife had specific criteria in mind for the car she wished to leave in. While I dont feel as if the length of the wait for approval was one that i would want to endure again, I will honestly say that my wife and I left completely happy with everything. In my opinion, if I can leave happy after spending thousands of dollars then the salesman definitively did their job. Thank you Angel Romero for your hard work persistence and completely engaging demeanor. Respectfully submitted, Gary and Amy Williams

Angel is absolutely amazing! If you’re in the market definitely find ANGEL!

Excellent experience all the way around!!

Picked up our Telluride today. Thanks to Mike Smith for helping from start to finish. Highly appreciated.

They have lots of good cars on the lot and great service from all employees. I went to Michael smith and like any other car salesman he got me a nice car based off all my info and what I was able to pay. Drove off the lot the first day with my car.

Steve sold us our car and was pressure free and very easy. Gail White was very informative and both of them made us feel very comfortable with the process. Thank you both

Ask for Angle when you go hes AMAZING and isnt going to try and push you to get a car that isnt what you want! Hes also not going to lie to you about a car!

We recently purchased a car and John Prather was our salesman. He was very good to work with and truly goes the extra mile. Well definately ask for him for any future purchases.

Angel Romero has been my salesman since nov of 2017. He is a very caring person and goes beyond his duty to get you on the car that you like and in your price range. I recommend him. Thanks again angel

Service department knows very little about KIA programs. Turnover in theyre department is high. Hard to get anyone on phone.

Very friendly and helpful sales staff. See Red, great guy!

I love my new red Sportage! Thank you Michael Smith and the whole Kia family.

I bought a 2021 Kia Seltos on December 23. Michael Smith was salesperson that helped and guided me through the process. He was very informative and helpful in my purchase. If I ever need to purchase another car I would want Michael to help me again. This is the second Kia car that I have owned. Very please with Kia cars. Thanks Michael.Charlene Shepherd

We had been looking at Tellurides for over a year and John Prather finally was able to get us in one we wanted. Every time I would find one online and call, it was always gone. We stopped at Larry Stovesand Kia and looked at one they had that had just come in. We weren’t really sold on the color at first but the more we talked about it we decided to go ahead and get it. Only to find out in the buying process that it had sold earlier. John though stepped up and ended up finding us the exact one we had originally wanted. So in the end we did get exactly what we wanted all Thanks!!! to John Prather!!!

Krystal was my salesperson, she is absolutely the most amazing saleswoman Ive ever seen. Shes dedicated to her work and will not stop until she gets you in the car you want! Hard-working and dedicated to her job! I recommend her anytime, I will definitely be back in the future to see her again!

First impression of the Tim(Salesman):Quick to find answers if not readily available,Very attentive,Addresses us by name and Not to pushy.Test drove and Arcadia. Appears to be a sound car. According to Tim the owner owns the shop where they do repairs and inspections. Tim stated they had sold 11 cars today. He indirectly suggested we make a decision quickly, if we wanted the vehicle. How many cars sold in one day, is Not incredibly unheard of, during tax time. But, were not here because of tax time and were not in a hurry to make a decision.Well be seeing Tim again.

I was with my aunt and uncle when they bought their car from Michael Smith at Stovesand Kia. It was a great experience all the way around. All the staff there was friendly and spoke to us as they walked by like we were family and my family is very grateful for their new car.

Would of complied with what the salesman ask me to get but he acted like he didnt want me there from the start he was rude the rest of the people around me was very nice and polite may be in the near future I will go back but do not want the salesman I had

I bought a new Kia Seltos from Michael Smith. I could not have asked for a better Salesman. I drive the car and loved it and I told Michael my budget and he made it happen.

I recently bought my new car from here and it was a great experience. Michael Smith was great and very friendly.

They are good people they work with you. And they try their best to put you in a vehicle. I really appreciate their help for putting me in my nice vehicle that I got. They do a wonderful job. Thank you so much.

Michael Smith was great to work with, he got us the best deal on our Kia Optima. He is very personable and informative rather than pushy. I’ll definitely want to have him help me on my next purchase. Their finance person, Gail White was also wonderful to work with and customized our loan and insurance coverage to meet our specific needs.

I purchased two cars this week, one new and one used from Michael Smith. It was the best car buying experience I have ever had. Listening is a very important part of being in sales. Michael is a true professional! I would recommend Michael to anyone I know looking for a new or used vehicle.

They helped me into my first new car, they asked what I wanted and helped me to get it. No pressure to buy something I didnt want and Angel Romero was great to work with. The whole staff was very friendly and answered all of my questions.

I purchased a vehicle from them almost two years ago and always have my service done there. I always had trouble getting through to the service department. Scotty that recently started working in the service has been excellent. Always answers the phone and nice and respectful. He has made the service department a good experience for me. He is a great asset to the company in my opinion. I know Im not the only person who has noticed the change in the service dept.

When I bought my car, Michael Smith was amazing. He was very nice and worked very hard to get me into a vehicle that was in my price range. The entire staff was very nice. I would recommend them to my family and friends.

The people were very friendly and helpful.

I just bought a 2015 Hyundai sonata from Stovesand Kia in Carbondale Illinois because my old car was sucking the money straight from my wallet. My sales consultant Angel Romero was one of the most straight forward, friendly, and diligently professional sales people i have ever had the pleasure of getting a car from! He worked so hard and got me financing for the first time ever!!! Now I have a wonderfully awesome car for the first time in my life! I recommend Angel and Stovesand Kia to anyone looking for great service in getting into a new or pre-owned vehicle!!!Thanks again Angel and Stovesand Kia I will be going to you guys again for my next vehicle!!!

Shoutout to Steve Coulom! Definitely will be back when I’m in the market for another car. Thanks again, Steve, and the whole finance team, for making it such an easy process!

Great experience at this dealership. John Prather got us right in to the car we wanted at the price we were comfortable with. Quick and easy! Only complaint is that the car could have been detailed a little better. Overall, great experience and would recommend

We had a great experience with Austin and service manager John Fox. My car broke down on my trip to Colorado from Nashville and John Fox got us into the shop the same day. Once we found out my car was totaled, John stayed past closing time to ensure we had a hotel to stay at and to go over our options with us. John then dropped us off at our hotel and made sure we had transportation the next day. John was as trustworthy and genuine as people come. Even the people at Enterprise told us that “John Fox is the nicest and best service manager [they] have ever worked with.” Austin then helped us find the option that was best for us rather than trying to pressure us into a car. Austin is impressive and will take care if you.

Thank you Mike Smith, for the wonderful Kia Soul! Its a beautiful car!! I highly recommend this place!

Steve Coulom was very helpful and informative. He made the process of buying our new Sorento very easy and would defiantly recommend him to anyone looking for new vehicle

Me and my husband just purchased a car and our Salesman was Mike Smith. He was great a real class act. I highly recommend anyone looking for a new car to go see him.

Huge thanks to Austin Sparks and helping us with our purchase of our new Acadia. Very friendly, super nice and made sure we had a great experience. Will definitely be a returning customer to Austin.

Writing this review in honoring my Kia Motor Dealer Michael Smith from day one of my contact with Michael on the phone I was treated with respect we set up an appointment to meet 3days later on June 23rd 2020 From the official meet in person things just got better from there he explained all steps of the process and 3hours later I traded my 2017 Kia Forte and road off the dealership grounds in a 2020 Kia Optima S! Thanks Michael Smith You’re a great salesmen hopefully you’re around in about 5 yrs when I return for something newer? God Bless You My Friend!

Scheduled timing belt replacement as part of scheduled maintenance. First time owning a KIA and also first time with this service department at this dealership. Called a few days in advance to schedule and the man I spoke to said they couldnt get to it until Thursday since some of the technicians were out till then. This wasnt an issue. I dropped the car off on Wednesday at 515 pm. Sign on door and website both present hours of operation until 530 pm. The lights in service area were off and doors locked. The next morning I spoke to the service department about a sunroof issue I experienced and they said they would inspect it. The vehicle was done sooner than expected and they didnt try to sell something that wasnt necessary. Was it a perfect visit -- no -- but the service received here was above what I expected in that they didnt try to upsell. Not many dealership service departments like this one. I will return and hopefully they can earn the fifth star.

We visited 2 other dealerships before stopping at this one. So happy we saved the best for last. Mike Smith took such good care of us. Went above and beyond to put us in the exact car we wanted and made sure our payment was what suited our budget. We love our car.....THANK YOU MIKE!!!!

Would never buy a used vehicle here. You get home and lights start coming up on the car and it’s over $1k to fix. They’ll never get my business and hopefully not yours either. Beware - no lemon law for used vehicles so of course because they know that, they can’t be decent humans and make it right.

Bought a new Optima. Michael Smith was great to work with went above and beyond to get me in my new ride... I highly recommend dealing with Larry Stovesand Kia

Terrible. Salesman never offered to show us a carAsked several times to see if he had anything on lot that would interest us, new or 2020.

Michael Smith was AMAZING!!! I found a pre-owned Ford Escape I loved and he was able to help me get the whole process done in one day without any roadbumps. I love the low pressure environment, everyone seems happy and they have nice waiting area to lounge in while all the paperwork is being done. Thanks Mike for all the help and making my experience seamless!

Jon Prather went above and beyond for us again. This is the second car that we have bought from Jon this year! We will be back!

Had a great experience and couldnt be happier! Our salesman was John....

I had a great salesman, Austin Sparks. He went above and beyond to make things easy for me. He was terrific. I love my new Telluride!

Angel Romero was great salesman. He was helpful and friendly. I would recommend to anyone

Michael Smith was awesome. We bought the 2020 Kia Telluride and it was the most painless process ever. He was courtesy, professional and did not pressure us into anything. This was the best car buying experience we ever had.

The five star experience that we recieved at Larry Stovesands Kia in Carbondale, Illinois was earned by Michael Smith and Gail White. They both know how to do their jobs and do them well. Excellent ! Thank you both for having the know-how to make us feel at home and part of the Larry Stovesand family!

Had a great experience buying my carn we worked with Michael Smith. He worked hard to help us find the car that was right for us. I love my Optima and would highly recommend going to see Michael for your next car!!!

Krystal is amazing. She got my friend into a car with a cheap payment. She kept in contact with us during the whole process. I defiently recommend her and will be sending my friends and family to her!

Mike Smith got me in a car real fast he was quiet and gentle. And I would recommend anybody going to him hes a wonderful salesman help me out a lot and I really appreciate it

I was needing a safe and reliable car for myself and my new little one. John Prather got me what I needed and was able to get it at an affordable price. He really was great to work with and so fast, too!

So I made a phone call on a Tuesday to set up appointment to test drive a car, by Wednesday 3 pm I have a new vehicle in my driveway, DeAnn, Liz and Brian were all wonderful, whole process easy and painless considering we are in the middle of a pandemic and limited to what we can and cannot do, I wished we could have shook hands but that was not possible!

My wife and I bought a 2019 Kia Sorento from here. Our salesperson was Brian Yates. Brian is a very professional salesman who made our buying experience one of the best weve ever had. Next time Im the market for a new vehicle I will definitely be going back.

I have to say I am I nuts or something? Wheres the Salespeople? Are the Card for Sale?

Michael Smith was a huge help securing our Telluride. He was very knowledgeable about vehicle features. Thanks for a speedy and pleasant purchase!

If you are looking for a new car I would suggest not wasting your time here. Spent a week getting all of the minor details to buy a car ready, and when i met with them they changed price Last minute, and did not come through at all on their end. The Kia dealership in cape is much better to deal with!

Been several times. This excellent job on cleaning my interior of my Sorrento. Love this place. Excellent customer service. Highest marks.