BEST AUTO SHOP in Indy/carmel area. They are very professional and have great customer service (which is rare these days). I enjoyed bringing my car here. Their communication is great and the next time I need my car repair, I will be bringing it to them! Thanks superior auto!

Serviced my X1 28i XDrive here twice in the last year. The work they do is beyond my expectation every time! The team’s tremendous attention to detail given to inspections and respect given to the cars in for service is much appreciated! They keep a surgically clean shop and I wish I could hangout there sometimes! My 5 year old daily drives like a new car thanks to the team at S.A.W. I will continue to be a customer for the long ownership of this car.

I was refered to Joe at Superior Auto Works by a business associate. Ive been very impressed with how meticulous he is when he works on my car. The quality of the work is second to none in my experience. If you need someone to take great care of your vehicle, Id definitely recommend Joe and Superior Auto Works to handle the job.

Took my 2007 high mileage Lexus GS300 in during the COVID quarantine to take advantage of the bumper to bumper inspection advertised on a flyer for $150. I will add that I had them look into a check engine light as well as a rough idle I was getting from the car. Two days later I got a call saying there is $6600 in repairs needed and my bill for the inspection would be $240. I understand that I had them diagnose a specific problem and I had assumed they would increase the charge for that additional service. HOWEVER I was never notified before they added $100 to the agreed upon amount. But whatever, $100 isnt what urged me to write this review.The thing that solidified for me that I will never take a car here or recommend a friend or family member to take a car here for service is that when I asked for the inspection findings to be printed off at the time of paying the $240, the owner of the shop said oh itll be a lot easier on my end to just email it. (I will add, that at this time I told the owner that I wont be completing the $6600 in repairs with them because I had priced out the work at other shops to be nearly 1/3 the price. You could tell his attitude changed right then.) I said thats no problem I understand, ill look for an email later on. Later that evening I still had not received an email with the inspection findings. I gave them a call and asked what had happened. The owner said Yeah Sir, so Im not going to give you that list because I think its best for you to have your other shop do a full inspection and do what they think is necessary. I asked him why he would tell me to my face he would email it when he knew the whole time he wouldnt... the owner is a liar and coward. Thank god I didnt go through with the $6600 in repairs.

I took my older Volvo to a specialist in Fishers & was told I needed an engine replacement.I tried Joe at Superior Auto Works for a 2nd opinion. He diagnosed, compression tested, reset computer,& repaired for less $$ than Fishers shop check out.Joe is good on any vehicle especially European.We will take our MB, BMW, Volvo to Superior Auto Works from now on.Thanks You, Joe

Good customer service and excellent communication as to services needed/completed.

Superior is easily the best place to take your bmw to. I brought my 135i there and they got my problem takin care of real quick. Real clean shop, personable and professional. Definitely a must check out

Worked on my BMW 330CI Convertible top, and provided great value, time, and service. Nothing but professionalism, great quotes, and great communication throughout!

After having far too many disappointing service experiences at authorized dealerships, I wanted an independent inspection of a suspected problem on my 2018 BMW M550i. After reading the reviews posted about Superior Auto Works, my decision to reach out for an appointment was made quickly and without hesitation. Wow, what a great experience!! More than fair pricing, sound and no-pressure recommendations/solutions, professional/prompt/friendly communication throughout, and impressive attention to detail (even on things I didnt catch, and Im overly particular concerning my vehicles.) They even washed and vacuumed out my car prior to pick-up, and gave me a tour of the shop!! Talk about clean... one could eat off the floors!Thank you Superior Auto Works! Youre my go-to shop from here on out.

So today, I picked up my beloved BMW from Superior after being there for a lenghtly (not a fault of Superior) and complex repair. First, let me preface that I consider myself reasonably knowledgeable about cars due to having worked in the auto industry and being a car enthusiast. When it comes to automotive repair, I expect perfection - yeah I am the mechanics worst nightmare as I scrutinize every aspect of the job and crawl around the car making sure the car is not missing a single screw after the repair is complete. So when I dropped the car off, I was frankly worried, especially given the extent of the work required. Let me tell you - these guys know their stuff. I was skeptical but they proved me wrong each time I second guessed them about something. Actually they were more knowledgeable than one of the BMW techs I talked about one portion of the repair. They took their time, it had to be done their way, but at the end you could not tell that the car was touched by a mechanic. This is the standard of service you seldom get. So be prepared: your car will be fixed right, it may take a bit longer than elsewhere, but at the end it is worth it. The shop is spotless, has good equipment, the car is properly protected during repair, the parts are well organized and looks like the techs are all seasoned. I am glad to have them so close to me. Great job - you deserve to be called Superior.

We had an excellent experience at Superior Auto Works! Since purchasing our car, we had it serviced at the Lexus dealership. We decided we wanted service closer to our home and had heard great things about Superior. We were not disappointed. Doug at the front desk was knowledgeable and very personable. He helped us understand our cars needs and professionally presented our estimate. Following our service, I couldnt believe the difference in the way my car drove. I thought it drove great before having it was serviced. After Joes excellent craftsmanship, my car drove like a brand new car. I have nothing but great things to say about every aspect of our experience. Thank you Superior for going beyond my expectations!

On advice from a friend I took my Nissan to Superior Auto Works. Was a great experience. Skeptical at first as I am a female without much vehicle knowledge. Joe and Brett took the time to explain what they would be doing and even took me on a tour of the shop. Now I will admit that I dont know a lot about automotive shops (except your Jiffy Lubes/Tires Plus type of shops); but this place is cleaner than any place I have ever been! The repairs were completed in a timely manner and everything was explained in great detail what had been done to the vehicle. Will easily go back as a viable alternative to the Dealer. Thanks Joe and Brett. GREAT service.

I highly recommend this shop.You wont find any place where the staff cares as much about customers and their cars as do the guys at Superior Auto Works. I know from my own personal experience that they will treat you fairly, and they will take care of your car. When you enter the front door, meet Dutch at the front counter. Hell take care of you.

Professional, helpful, ride to work and picked back up, good estimates, my place for repairs, questions and concerns about my cars

Fantastic service. I was worried about finding a mechanic I could trust once my dealership warranty expired, but everyone I asked recommended Superior to me. Im happy to report that Joe and his team have taken excellent care of my truck, and I recommend him to anyone with a BMW.

What an awesome place.I was having some minor issues with my car and other shops were having trouble properly diagnosing and fixing the issues I was having. I normally take my car to the dealership but it just wasnt getting fixed.On a recommendation I was told to call Brett and make an appointment for an evaluation of my concerns at Superior. The business is properly named, SUPERIOR Auto Works. Great experience. I sat and met with Brett who listened to and noted my concerns. We also discussed what had been done prior at other facilities. I agreed to leave the car there for two days while they evaluated my concerns.Around 12:00 on the second day I got a call from Brett. I went into the shop and met with Brett again and the technician. After some discussion I agreed to let them proceed and make repairs. They also noted a problem that could be a bigger problem if not addressed soon. I had it fixed too. Very, very happy. Great facility. Great Staff. Was able to meet the owner, Joe, and received a tour of the facility. The place is spotless and receives my recommendation to family and friends. Thanks Joe and Brett.

My husband broke down on his way to work, called Superior Auto Works. Very quick response! Amazing service! Will never call another tow service again!

Great company. Friendly people and at a fair price

Took a used car in to have a bumper to bumper inspection to make sure everything with the car was ok before purchase. they quoted me on over $5,000 dollars worth of problems, and recommended i have it taken off the price of the car and fix it at their shop. not only were there no problems with the car that were noted by superior, but they hadnt even opened up the engine where they had previously stated a problem. terrible experience, if you are not car savvy you will be taken advantage of.

Superiors prepurchase inspection was excellent. It saved me from a potential nightmare/moneypit purchase.

They treat their workers like garbage, and discriminate against customers.

Very good