Our 65 year old house has very heavy solid wood garage doors. The old rusty spring on one of the doors broke (the other door has a newer spring). It broke after pulling my car in and closing the door (luckily!). Steve from Garage Door Pro came and put a new spring on this old system. Then he noticed the cables on the side were almost worn through. Because of the age of the door and the style of the equipment these doors were built with, he needed to turn the direction of the cables. He first got my car out of the garage and then worked to change the direction on those cable wheels. The garage door is working and is safe. I called in the morning and all this was done the same day. Steve was great. He did excellent work and explained everything well. I talked to him about eventually replacing the doors. He gave me great information and a brochure to review - I highly recommend this company!
Steve was AMAZING! The turnaround was insane. I called I. The afternoon and had two new garage door motors installed and programmed that evening. Fantastic!
My garage door spring broke on a Friday evening.Response time and service was excellent. They were here within 20 minutes and the repair took about 30 minutes. The technician was knowledgeable and professional.The price however was way out of line. After the repair, I investigated the cost of the parts and was shocked. I paid $250 each for 2 springs ($500 total), $159 for labor and $29 for the service call. $688 total.I found that the springs are available for $80 - $120 total for two. They charged 4-5 times the price I could have bought the springs for.
Its never a joy when you need an unanticipated repair, but it happens. When you need garage door repair, I highly recommend this company. I had two springs break and it was a Saturday. The technician was here within an hour. He was very professional, kind and knowledgeable. I feel this is the best company and it was reasonably affordable. A+++
We took the assistance of Garage Pro last week to get our garage door fixed. A gentleman named Noam represented them and helped us fix it wonderfully. Not only was he extremely good at his job, he was also nice and patient, polite, and even repaired parts on his own which we had never requested him to do. And all these he did at a very reasonable price. We are thankful to Garage Pro and Noam for their excellent services. Would strongly recommend them.
Can’t say enough good things about these guys, especially Nate. I had an appointment with a different company who never showed and never called. When I couldn’t get hold of them I started calling around. These guys answered right away and promised to come the same day. Within an hour they had someone at my house fixing my problem. Nate did a great job and took the time to make sure everything was balanced and working right. Cost was a little higher than I expected but not out of line, especially for same day service. I’d recommend them to anyone.
I was toying between 4 and 5 stars (as there was an issue with my coupon) but I’m going 5 Stars, solely due to my technician “Noam”.I called a couple places and Garage Door Pro was out within less than two hours. I got all my estimates upfront and the service call was very inexpensive. Noam was my service technician who was very professional and patiently answered all my questions. The repair was done in less than an hour. Here’s the amazing part: Noam called me the next day as he’d just received a better part for my door and wanted to come out and install it. In about and hour he’d arrived, replaced with NO extra cost! He’s got my business!
The technician arrived very quickly, and replaced the springs in a very efficient manner. He was very courteous while doing the job. If I ever need work done on my garage door again I will be sure to call this company, and probably request the same technician. Great job!! Thanks again!!
We called them after 4pm on a weekday and they were able to come out and fix our garage door that evening.
They were able to make it out within a matter of hours of me calling on a Saturday morning, assessed the damage and had the repair all completed same day. Very nice and easy to deal with, transparent and fair pricing. Definitely recommend doing business with them.
Noam was a fabulous technician who fully repaired the multiple problems I had with my entire garage door opener system. And he responded to my request immediately; and was courteous while explaining the technical details to me. Next time I call I will request Noam!
Highly recommend for any problemsCame in 25 minutes got parts repair complete in same day. Great job and cleaned up and tweeted a couple adjustments Never worked this good in 10 years ! Price was right on the money
The garage door technician arrived on time and replaced my springs quickly. He did a great job and its now working perfectly!!
On time, super easy, super friendly
The gentleman was on time/early, knew what he was doing, and charged a fair price. Small business attitude and all the right knowledge. What more can you ask for?
Great Service ! Knowledgeable, Friendly, Prompt. AWESOME !!
Fixed garage door spring the same day. Great communication regarding ETA and very professional service. Would certainly call again.
Dispatch was friendly & quick to respond. My appointment was set for 9am but technician didn’t arrive until almost 3 hours later. Better communication for timing expectations would be appreciated. After arrival technician was respectful & efficient. Dispatch worked with me to take payment over the phone.
Quick turnaround time and good communication on my garage door repair
Our garage door broke around 4:45 and was fixed by 6:30!!!! Very friendly, kind, and efficient!
Garage Door Pro LLC replaced a garage spring for me in a timely manner and fair on the cost of the work. I will use them again
The tech was professional, knowledgeable and efficient in the replacement of my garage door springs. Will recommend and use again! Thank you!
They were good! Andrew did the job quickly and efficiently.
Our garage door went off tracks and we had to use support to keep our door open. The mount also caused us problems while parking and it almost damaged our car at one time. We luckily came to know about the Garage Door Pro. They repaired our door, and now it functions smoothly. I must say that a fantastic work is done by Garage Door Pro.
Came in less then 24 hours, called and text me appropriately. Fixed in a half hour, happy customer, I can get out of my garage!
Company is very quick to respond to new customer requests. Technician willing to come same day if needed. Tech was very accommodating and flexible for repair appointments to schedule around customers work hours. Technician took time to carefully explain details and instructions to customers. He did an excellent job and was efficient with time. We recommend this company to others.
Technician was here about 15 minutes after the call and my garage was fixed shortly thereafter. Good service at the lowest comparable price to anything else in the area.
I accepted the service fee but to charge me $189.00 for a half hour of work to fix my garage door is highway robbery. Then to demand payment in cash only was the icing on the cake. I even called a day in advance so it wouldnt be considered an emergency call. Not a fan of this company.
A gentleman came out on a Saturday and stayed till 11 pm at night trying to get our 20 year old opener to work. By the time he left the door was opening and shutting correctly. Unfortunately the next day it messed up again, but no worries because we called him and he came back even though it was Sunday and put a brand new opener in. He was very kind and knowledgeable definitely will use this company again if needed.
Within 30 minutes of when I called, the technician was at my house, and 30 minutes after that he had replaced the spring and my garage door was fixed and working perfectly. I appreciated not only the quick response, but also the fact that it was truly 24/7 service so that I wouldnt have to leave my vehicle outside overnight. Great job!
My garage door needed a ton of work! Steve, the repair guy, showed up right on time (same day too!) was thorough, friendly, professional, clean and fast!I highly recommend Garage Door Pro for all your garage door needs!
Fantastic customer service and flexibility. 2x now I have needed service late into the evening and have been taken care of 100%. This evening I unfortunately needed a entire new unit this evening which is costly but necessary. The technician explained my options and installed the new unit in about an hour and once completed walked me through how to use it and the features included with the unit. I would highly recommend. Thank you so much!
Garage Door Pro provided great service on our garage door this week. They arrived on-time and told us exactly what needed to be done. He was friendly and professional. Highly recommend Garage Door Pro for your next repair/service!
Steve was super helpful in diagnosing our problem and replaced the parts very quickly. He discussed our other concerns and talked through strategies to remediate the problem, but unfortunately we will have to budget for a replacement.
Very courteous and timely (on a Saturday). Highly recommend!
For years I have had repairs on my garage door and still had problems. Someone suggested Garage Door Pro- I am so glad I called them.They almost immediately diagnosed the multiple problems and proceeded to fix them in a jiffy. He really knows his garage doors. I must say how pleased I was with the courtesy and professionalism of this company.
Very swift and professional service, indeed!Our garage door mechanism was broken; Steve appeared; 15-20 minutes, and everything was fixed. Ive seen other guys working on thing like that for a couple of hours. Thanks, Steve!
The technician had to move our appointment a couple of times but they made it right by upgrading the opener style. Very friendly and knowledgeable. I would recommend.
Steve was very professional and got the job done quickly. I also felt the price was fair.Thank you for the prompt service.
Installed outdoor keypad and fixed internal wiring. Thanks for the help!
I find them very friendly and honest they did a great job to repair my garage door for my car parking.
I know everyone has own right to choose a company for their garage but I find them very professional.
Garage Door Pro did an excellent job. He was very friendly and professional. He would call me to update me on the status of his arrival for the appointment.Thanks!!!
Excellent service and response on a Saturday. Went to leave to run errands and the bracket securing the cable broke. Could not get the door to release manually so my car was trapped in the garage. I called Garage Door Pros and received a call back from the technician, Steven, within 15 minutes. Steven arrived within an hour after finishing a previous call, explained what was wrong and provided me options for repair. Steven did an excellent job with the agreed upon repair in a very timely manner. I would highly recommend and encourage people to use Garage Door Pros for any repairs.
Excellent experience with Garage Door Pro. Technician arrived quickly and replaced spring of our double door. Technician was very friendly and explained exactly what and why he is doing. It was late in the evening but they didn’t leave me with my broken door overnight. Outstanding company that cares about their customers.
Garage Door Pros were at my home within 30 minutes after I placed the call. The technician did a wonderful job, he was done within an hour. The servive fee was very reasonable. I will certainly use them again for my garage door needs.
They offer the best quality doors for your garage and repair your old one.
Great customer service and fast repair and installation. Thanks.
Steve was my technician and he was awesome, he worked until 1:00 AM during yesterday’s winter storm to get my garage door fixed!
Great job, very condider, ver professional. Thank you for the fix.working great.
When they quoted the price for the new opener, they failed to mention that it was the cheapest you could buy at Lowes. It only had 1 opener for car and NO remote opener on the house. The light for the opener will not turn off when the door is open. I called them and they made things right. Good service.
If you are looking to build a new garage door you are in the right place.
Good service, punctual and fast.
I called them to change the roller for my garage door because the old one isn’t working properly.