Knowledgeable staff, patient in explaining issues and making common sense, affordable recommendations.
I bought a battery about 7 months ago and it doesnt hold charge anymore. They dont cover under warranty. They claim charger isnt for that battery but I use same charger for same type of battery over 3 years old battery and still works. It was the first time I made a business with them just because they are local but I am going to back to my previous supplier which is in MI.Friendly people but not the company I would work again.