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AutoZone Auto Parts
9997 Avenida Campo Rico, Carolina, 00983, Puerto Rico
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AutoZone Auto Parts
Comments
Gu
Review №1

Fast service, no to crowded. Lots of parts in stock an plenty of products.

An
Review №2

Terrible service, would never step in that store again!!!!!!! Had to add a star just to be able to post this. But imagine there are none!!!!

El
Review №3

They need to be faster attending the clients or put a television or something to entertain while you wait 1 hour in line.

Review №4

Its a good store to buy parts, tools and many other items.

Ca
Review №5

Great place!

No
Review №6

Service was quick and professional.

Lu
Review №7

Nice place

Da
Review №8

Long line but great service

Lu
Review №9

THEY TELL U THAT YOUR BATTERY WONT CHARGE NO MORE BUT THEYLL GIVE U A GREAT DEAL ON A NEW ONE ~Even~ PRORATED IF ITS STILL ON WARRANTY, BUT IF U TAKE THE SAME BATTERY TO THE GAS STATION NEXTDOOR, THEYLL CHARGE IT FOR A FEW LOUSY BUCKS.....I HATE DISHONEST EMPLOYEES, MANAGERS OR CORPORATIONS 😤Theyve Done That TWICE To Me Already 👎🏼

Ro
Review №10

Exelente service & service-member respect

Ju
Review №11

This is a 24 hour open place plus it happens to be their warehouse so pretty much all of the time parts are available.

Tr
Review №12

Large inventory compared to other locations within the San Juan area.

Gu
Review №13

Tanisha was the best make my autozone experience a A+ she help me all the way of my shopping and suggest other things that help my job be done correctly... also told me my points on rewards card, that was good to know.Thank you very much Tanisha

Jo
Review №14

Parts in stock they know what you need

Jo
Review №15

Horrible customer service. There was a line with about 12 people and I asked the manager if he was going to open another cashier and he just stared at me.

Gr
Review №16

Very good service. Accurate information and very well prepared and knowledgeable emloyees. I am very greatful for their service!

Ju
Review №17

Personnel is attentive. Questions are answered rapidly. Store is clean and organized.

An
Review №18

Got everything I needed, cashier was fast and very friendly.

ra
Review №19

Awesome place for automotive parts, most of the parts carry a lifetime warranty, remember to ask for a discount.

Me
Review №20

Great service, I got what I needed after I had a really bad experience somewhere else.

Fe
Review №21

Took my cousin and they were very helpful

Lu
Review №22

Excellent autopart! The employees are very diligent and help you find the right piece.

Ja
Review №23

Good service

Fr
Review №24

Today I went to the #600 of Barbosa Avenue store to buy an 2005 Mitsubishi Outlander radiator (part # A2617) and the technician dispatched (part # A2676) when I noticed that I went to the 9997 Campo Rico store to get the correct item that I purchased the associate doesnt want to change the item. He said that I have to go back to the #600 of Barbosa Avenue store to get the correct item. When I buy a replacement part on Auto Zone is because they have many stores around but if I cant get a change for the correct item on any store they just dont work for me.

El
Review №25

Clean store. Fast service. Large inventory of parts. Very nice employee service.

RU
Review №26

Good products, they had all I needed but slow at the cashier to pay.

Da
Review №27

Always serviceble and clean! Really good service should have more than 3 or 4 employees per shift though.

Ed
Review №28

My auto parts and service for excellence.

Ro
Review №29

I can order online and pick up fast, good stock. average prices and you can get special offers when you register with them.

Ra
Review №30

The best parts with lifetime guaranty

Ed
Review №31

Had great variety of parts on hand. Recommended

Jo
Review №32

Good

Ra
Review №33

Nice employees and good service.

Ul
Review №34

Ok

My
Review №35

The girl was very attentive and helped above and beyond..

Ne
Review №36

They always give a good service.... Thats why we are regular customers

Da
Review №37

Very close to where Im staying and the staff very helpful

Jo
Review №38

They dont answer the phone, time is money

Je
Review №39

Went in to get my battery charged. Got really fast service and the battery was charged in about an hour.

Mi
Review №40

Huge inventory of auto parts.

Fi
Review №41

As usual, good customer service.

Je
Review №42

Fast service, and the employees were very nice!

Sa
Review №43

Best price. Best guaranteed.

Er
Review №44

24/7 and great service

Ma
Review №45

I am totally sorry I thought I was doing a rating only but I thought it was Advance Auto as because I had a totally terrible experience with them they would not work with me.

Ju
Review №46

Good staff, they are always looking for a good offer to the client.

Na
Review №47

Employees are very helpful.

Ju
Review №48

The best of service.

Lo
Review №49

All good in and out in 5 minutes

Jo
Review №50

Very good place and nice people

Jo
Review №51

Ufff good pricing and service

Ca
Review №52

Open 24 hours, parts availability

Ja
Review №53

Ok place but price are higher than pepboys or advance auto

Jo
Review №54

Great customer service

El
Review №55

The only A.P. store open 24hr in all Puerto Rico

St
Review №56

Great deals

Ax
Review №57

Good

An
Review №58

The service was excellent.

Je
Review №59

Poor customer service...

An
Review №60

Great prices!

Fe
Review №61

OK cool thanks

Ma
Review №62

Excellent service.

Jo
Review №63

24hr. Perfect

Ju
Review №64

Love the rewards system

Vi
Review №65

Served right away!! Challenging...

Ca
Review №66

The person dont try help me

Ro
Review №67

Went in to get a relay, which they didnt have, and ended up with a brand new battery, under warranty so no charge, by just asking them to check it. All under 20 minutes. And they are open 24 hours! 👍

Ma
Review №68

Ignored by this woman for 15 minutes

Lu
Review №69

Good selection

Iv
Review №70

Good service

Ma
Review №71

G ood service

Ca
Review №72

Friendly place

V.
Review №73

Excellent service

Jo
Review №74

Got what I needed

An
Review №75

Slow service only reason why they get 3 starts they had all the parts i need but employs dint seen to care about there customers not happy about how they had lots of employs but it took over a 1 hour to get my parts.

ma
Review №76

Excellent store

Er
Review №77

Good people

Jo
Review №78

Takes too long to be attended

Ca
Review №79

Good job

El
Review №80

24 hrs open

ja
Review №81

Nice

dr
Review №82

We are the best!

Ra
Review №83

I usually find everything...

Jo
Review №84

Got cheated on parts

Ed
Review №85

Great

He
Review №86

Excellent

Jo
Review №87

Nicely

A
Review №88

Friendly staff

Ja
Review №89

Great

H
Review №90

Always open

Om
Review №91

Like it

Jo
Review №92

Excelente precio en el compresor de aire que necesitaba, mejor que en tiendas locales. El servicio al cliente super agradable y atentos en todo momento ya que de piezas no se nada. 110 % recomendados

Ab
Review №93

Muy comprometido con el cliente y muy eficaz al momento de buscar la alternativa correcta para poder resolver el problema por el cual se fue a la tienda. Muy agradecido.

Ri
Review №94

Aqui por lo menos como es el almacen puedes conseguir lo que buscas aqui,porque en los demas que el caso mio me queda cerca levitown y bayamon casi nunca tienen lo que busco y tengo que ir a carolina

Al
Review №95

Excellent treatment, they have a service of lending tools, you do not have to carry the purchase receipt to claim guarantees. Carolina store is open late at night including Sunday

Ma
Review №96

If the call volume at noon is high… common sense says they need MORE staff to answer calls and / or more lines in the box. I was on hold for 21+ minutes and tried calling on another phone and it sounded busy. Fatal customer service

Ra
Review №97

I arrived to buy some pieces and they attended me very quickly. There should be more employees like Lopez de Victoria because he got me everything I was looking for and did me the favor of taking me to the mechanic.

Al
Review №98

Excellent service from Mr. Carlos López 10/10 very proffesional and gave the extra mile

Ga
Review №99

Excelent service

Ep
Review №100

Excellent good treatment. Friendliness. The customer is interested in the product, but if they treat him badly, he tries not to return to that place. Blessings.

Information
62 Photos
100 Comments
4.4 Rating
  • Address:9997 Avenida Campo Rico, Carolina, 00983, Puerto Rico
  • Site:https://autozone.com/locations/pr/carolina/9997-ave-roberto-sanchez-vilella.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A6606&y_source=1_MjYxMDgwNi03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 787-257-2800
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–7PM
  • Tuesday:7AM–9PM
  • Wednesday:7AM–9PM
  • Thursday:7AM–9PM
  • Friday:7AM–9PM
  • Saturday:7AM–9PM
  • Sunday:7AM–9PM
Service options
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Credit cards:Yes
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