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Metro by T-Mobile
150 S Kennedy Dr, Carpentersville, IL 60110, United States
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Metro by T-Mobile
Comments
ib
Review №1

Good customer serviceSales person very friendly helps beyond.

Ro
Review №2

Great customer service skills make customers feel very much at ease and welcome. they also are very knowledgeable of the products that they are selling. I would most definitely recommend a family or friends to stop on by to make a purchase of a new phone.

Ru
Review №3

I went in for a upgrade and left very happy. I missed the chance to do the survey but I wanted to make sure the manger knows that Anna is awesome. She was so helpful, and very patient with us. Thank you Anna for being so helpful!!

Ed
Review №4

Best Store and I have been to quiet a few.Today, LIZ and ANNA helped me. I leave for EUROPE in a few days, so they told me what I needed to do to have service. They showed me my sim card and how to remove it. While the did that they cleaned my whole phone and case. Very knowledgeable.Very Professional.Also, twice before, ASHLEY helped me.Highly recommend this store

Ma
Review №5

I love the young women in this story they are smart and very helpful I dont care where I live in Illinois I will always go to the store they are at Ashley and Anna are my favorite ladies of Metro PCS I love them and you will too

Ps
Review №6

All the staff here are great people. They are fun to talk and provide an amazing customer service. Ive been with metro for 2 years now simply because of this store and the way they treat me

Sa
Review №7

One of the employees named Ana, was very friendly, and helped me and my husband with every question with a smile and over the phone. She has excellent customer service and I would highly recommend anyone to go to the Metropcs in Carpentersville and have her help them. She never made us feel as though our questions were not important.

jo
Review №8

The girls there are so helpful and respectful. will continue to go back because of how patient they were with my wife and I! thank you Ashley and Ana!!

jo
Review №9

Iliana is very helpful and knowledgeable of her products. Her friendly service goes beyond the sale. We purchase a phone for my mom and she sometimes locks it or does things that I couldn’t figure it out. Iliana takes time to show my mom how to work her phone when we can’t figure it out ! Great place,great prices and great service! Definitely recommend to all my friends and family !

G
Review №10

Ashley is awesome, super friendly and great customer service

Ju
Review №11

Best customer service Ive ever gotten!!! They have the best deals, phones and employees who are so helpful.

Ma
Review №12

Great Costumer Service!!! Thank you so much!!

Ab
Review №13

Great store around!! Staff are really nice and polite and theyre happy to help!

15
Review №14

We have such a friendly and knowledgeable staff who are always happy to help you out. Stop on by to make the switch today & get the latest phone with an awesome affordable plan!we are open Mon. - Sat. from: 10am - 7pm & sun. from : 11am - 5pm#MetroByTMobile #LivePurple #JoinOurTeam #MaketheSwitch

Ka
Review №15

Staff here is really fun and attentive, very friendly, and are multilingual will help with any problem and I highly recommend

Bo
Review №16

Ana and Ashley really know their products and are extremely helpful. I will be coming back (at least one more time)!!!

ju
Review №17

Friendly staff and great customer service I love it !

Ad
Review №18

The staff is friendly and upbeat. They always present their recent offers.

Il
Review №19

Excellent customer service, everyone is so helpful with a positive attitude. I have not and wont regret switching from sprint

An
Review №20

We were given the run around regarding phones we wanted to purchase by several staff at this location and were very rude on the phone.

Mi
Review №21

The so called manager very rude no respect I dont think I will ever go there again name is illiana

Ar
Review №22

Excellent customer service!!

ju
Review №23

Great customer service!

Mo
Review №24

Answered all my questions

Na
Review №25

Terrible attention, I went because I have a problem with my cell phone and the lady who is there attending did not help me at all and began to answer in a rude way when I was speaking well, they are supposed to be there to help but they never solve nothing they only know how to discuss with customers.Terrible attention, I went because I have a problem with my cell phone and the lady who is there attending did not help me at all and began to answer in a rude way when I was speaking well, they are supposed to be there to help but they never solve nothing they only know how to discuss with customers.

hu
Review №26

Its good prefossal, I recommend this store

Ke
Review №27

Go iliana !!!

Ju
Review №28

Nomegusta

Information
9 Photos
28 Comments
4.4 Rating
  • Address:150 S Kennedy Dr, Carpentersville, IL 60110, United States
  • Site:https://metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7CQ119%7CGoogle%7C
  • Phone:+1 847-551-5712
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:11AM–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
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