Kyle and Juan were great to work with! The team here is knowledgeable, very friendly and accommodating. This store has exceptional deals. I highly recommend!
Osei is an amazing associate! Ask for him when you come in! He assisted us throughout our whole fridge shopping experience. The staff overall is great!
Christian was AMAZING! My husband and I came looking for a refrigerator and Christian went above and beyond! Not only did we get our refrigerator, but we got stove and dishwasher! He was patient, kind and answered every single question we had about the appliances. He took his time looking for the specific size we needed and never once got frustrated or annoyed. If your looking for appliances, I highly recommend seeing Christian! He really went above and beyond for us and got us the best deal and rebates! Thank you Christian for all that you did for us today! Can’t wait to have you assist us with our next purchase of washer and dryer!
Excellent costumer service from Ryan in the Carteret store. He was very knowledgeable of the products I bought which helped me greatly in making my decisions. Thanks Ryan!
Overall great experience, especially from sales rep Sehun who guided me through the full process. Sehun’s very knowledgeable and makes you feel right at home. I definitely recommend asking for him!
Scott was very knowledgeable of kitchen appliances and such a great help. Made something that’s really daunting feel easy. Thanks for helping me with my stove buying experience!
After traveling 45min, I was eager to get a refrigerator from PC Richard and Son. I was very pleased with the professionalism and knowledge Sehun provided to my family. Thank you Sehun for making our experience easy and enjoyable.
Osei is AMAZING. Went above and beyond to assist us with our fridge purchase. Would definitely come back to this location and ask for Osei.!!! Recommend to anyone and everyone!
I was greatly impressed by the service I received from the sale representative Osei. He was very patient, and attentive. I was impressed by his knowledge of the products available in the store. He provided EXCELLENT customer service!!! I did not feel rushed and am completely satisfied with my purchase.
Scott provided me with exceptional service care while I was shopping for a new washimh machinr. He was attentive, patient, knowledgeable and kind.
Scott is amazing sales person! I bought refrigerator. excellent service!
Great time at PC Richard today! Juan went above and beyond to make sure we got the best purchase possible and really helped us out! We love the new washer and the price was unbeatable for sure
I went to PC Richards today and met Christian the salesman who was so patient and knowledgeable! Without him I would have walked out of the store. He is the best! Thank you Christian I will be back.
Had a wonderful experience with Scott. He was very patient in answering all questions and gave us good deal. When the thing we ordered was not in stock, he made effort to call all nearby stores to procure it. He made sure that we get our appliances ASAP for our new house. We made changes to order multiple times but he was very pleasant to accommodate us. Would definitely recommend him.
We had a great experience being helped by Faiya! He made sure that we had everything we needed when looking for a washer/dryer and gave us a great deal on it along with a blender we needed. Above all we were pleased with the friendly and knowledgeable service! Will be back for our other home appliances needs very soon!
Osei was amazing and everyone was very pleasent and easy going to start. Highly recommended. Always depend on this location for friendly and patient staff! Thanks so much to the staff at PC Richard or Carteret! 👍
Óseo was fantastic! Helped me immediately great customer service! Will come purchase from him again! Thank you!👌 recommend you to go see him at pc Richard carteret!
Faya is awesome ! Very engaging and detailed in his process. Awesome experience! Thank you Faya !
Sehun is always helpful, we have been customers of P.C. richards for years, and Sehun is always helped us pick out appliances and going above and beyond to make sure we get the best deal.
Fayia was excellent! He helped us find a great refrigerator!
My husband and I just had a wonderful experience purchasing our new LG washer and dryer!! Our salesman Paul was EXCELLENT!! Patient with my million questions, VERY knowledgeable and VERY nice!! We will DEFINITELY be back!!
Stopped by PC Richard for a small purchase but ended up getting a new TV as well! Juan the manager is a good guy and cut me a deal on the clearance piece. I know who to go back to if I ever need the good prices! Thanks my brother
We were looking for a refrigerator for a high school faculty room. Sehun and his manager were excellent in locating a unit perfect for our needs.
Scott is a very accommodating person. Obviously he knows what he is doing. We got what we want in no time at all. He explained everything to us. I would highly recommend Scott and PC Richards and Sons to the people I know. Great job Scott
Sehun helped me with gas dryer that no one ha e it stock. Im leaving with gas dryer. Thank you
If I could give move that 5 stars I would! The online site for PC Richards told me I would have a drive by a certain date and then I had to call them to find out it had to be special ordered. This store, and Vince and Ryan both went out of their way to accomplish what every customer service and corporate person said was impossible. It’s a shame they aren’t running the company. Amazing store!
It was such a pleasure to shop at this location. Prices are amazing. Service is impeccable. Do yourself a favor and ask for Kevin. He is the best, most honest, helpful salesperson we have ever had the fortune to deal with.
Just had a great experience with salesman Ryan. As soon as I walked in he asked if I needed any help. I was looking for a specific wall A/C and he directed me right to it. He was able to answer all questions I had without hesitation. Thank you.
Scott was very helpful and attentive. Found our fridge and microwave with him at a great price. Highly recommended.
Amazing service by Kyle and Juan. These guys are phenomenal
Ryan did a great job helping us find exactly what we wanted. Thanks!
Very poor customer service. Its been a month from the time order was placed but PC Richards was not able to get my gas dryer installed and working. I called multiple times and they the sales person Juan put me hold, he even said to his colleague ‘who the hell is this’. First of all good customer service is not provided and on top of that the sales person is disrespectful. We pay for the product and for service additional charges are paid which includes product, shipping, taking away the old appliance and installation. Neither the previous appliance was taken, nor new installed and still the sales person managed to misbehave with me.
Christian was an absolute pleasure to work with! He was extremely knowledgeable and very patient with us. Would highly recommend him to anyone looking for anything from this PC Richards. He is willing to work with you and find you exactly what you’re looking for. We feel confident with our large purchase of a new refrigerator after having Christian help us.
It was my first time coming into this specific location. I’m so happy I decided to do my appliance shopping when I did. Scott definitely saved the day for me. He answered all my questions, but not once did I feel pressured. He helped me choose 6 appliances and I’m very content with my choices. He continued to stay in contact with me to schedule the deliveries which helped out a lot. Basically, I want to say thank you Scott!!
Had an amazing experience today, our sales associate Christian was awesome he was patient answered all are questions and saved us lots of money he went above & beyond with no hesitation he was able to meet all our needs.😁
Fayia is always helpful. I get in and out in no time and I always get exactly what I need. This location has great prices and amazing tax rate. Good customer service is a plus.
Chris was amazing and very patient. I would definitely recommend him to all my family and friends.
Kevin is so friendly and was a pleasure to work with. I told him what I needed and what I had to spend and he got me an amazing deal! I will be back.
Scott provided great service and advice. Very quickly we got the refrigerator exetly as our requirements and with the preface deal.
In addition to regular inventory, if you don’t mind a scratch or dent here or there, you will find great deals here for a lot less than the regular price tag! They have a great amount of appliances to look through in this category. They have closeout deals here as well, for items that aren’t able to be ordered anymore.This P.C. Richard & Son is also a one-stop-shop if you are looking for Mattresses, as well as appliances and electronics.As far as the staff, definitely ask for Fayia! He is super helpful and friendly, and he knows his stuff! We just purchased an upright freezer from him, along with free delivery; which is super convenient.I absolutely recommend taking a trip to this P.C. Richard & Son if you are someone who likes to look for a good deal before paying regular prices. Plus, it’s fun because you never know what you’re going to find sometimes.Happy Shopping!! :)
I had Scott help me pick out a fridge for my dorm room. I had such a pleasant experience and was able to find what I wanted quickly. So many options for what I was looking for and of good quality as well.
Christian was a huge help with finding us a new fridge. He was well informed on the selections to choose from and answered all of our questions and concerns. Most importantly, he was polite and extremely patient with us. We’ll come back with any future purchases
Paul was amazing! I am renovating my kitchen and he was able to save us a lot of money! Excellent customer service!
We had a great experience purchasing a mattress from Scott. Very helpful and informative, made the search so much easier than I thought it would be.Id definitely shop here again!
Discovered this P.C. Richards while on a hunt for an AC. This place is like a hidden gem. If you want to find great second hand appliance that are like new. Thanks to Osei for helping us find the perfect ac . He was patient and knowledgeable, we will be back.
Fayia was so patient and helpful. Will def come back and ask for him. Thanks for all your help!!!
Dealt with Paul to purchase a refrigerator. He explained everything about the refrigerator in such a clear manner.Ended up coming back and purchasing an AC through him as well.The whole transaction was flawless.When going to this location request Paul. You’re in good hands!
Christian and Joe are excellent customer friendly and professional. I had a great deal also at PC Richardson. Thank you for your great service
Sehun at PC Richards gave me the best customer service I could ask for and the prices are almost unbelievable. After the damage from hurricane Ida I was in need of many different appliances and mattresses. I was becoming discouraged with the pricing until I made my way into PC Richards in Carteret NJ. I told Sehun my woes and he went above and behind to help me find what I needed in my price range. Needless to say I felt encouraged when I left. In times like these we all need a little encouragement, in whatever form it comes. 😁🕊
Sehun is one of the most trusted sales personnel there. No hassles and no time wasted. Very knowledgeable in his field and all around other departments. Never had any issues when shopping.
Osei was amazing. Thank you so much for helping us and going out of your way to find us the best deal. You have gained another customer.
Fayia helped me at this location and his service was none less than amazing. Make sure to go to him for all your PC Richard & Son needs. He is extremely knowledgeable in every section. Thank you Fayia.
Scott at the Carteret store was extremely knowledgeable and patient. He was not pushy and provided top notch service. Gave us all of the information on the stove we purchased.
I went to the store and Kevin was very kind and his supervisor Juan they are very nice person
Osei was very helpful. He was a wonderful salesman and he did an excellent job.
Scott was really great to work with. In fact, we bought two mattresses from him. One before the pandemic and then one just now. Store Manager (Bob?) was very friendly as well. Very engaging when we first came in and when we had decided on our mattress purchase. I definitely want to come back for future purchases on other items (appliances and such). Keep it up! 👍
Just left P.c Richards and Sehun was great! We ordered all new appliances for our kitchen.
Scott is wonderful guy and help me select the best washer and dryer for my home
Fayia was very helpful and made our shopping process go quick and smoothly.
Came to p richard .couldnt find anything. Ran in to Fayia. It took a while and he was very patient. Great guy very helpful. Will definitely come back.
Christian was so patient with us. He answered our questions perfectly. We walked out with what we needed and more thanks to him. If you need a great honest salesperson ask for Christian and in Carteret you get 3.5% tax.
Osei is a excellent. salesperson. If you need something from PC richard you should go and see him
Scott was very helpful with helping me select a new washer and dryer after my basement flooded. Highly recommend.
Scott did an amazing job helping us find an affordable dryer, mattress, box springs and pillows . He was very patient and knowledgeable of the products . Please stop by Carteret warehouse !!!
First time coming to this location. I received outstanding customer service from Christian who helped me buy my mattress. He is very knowledgeable on the mattresses and took his time to sell me a great one. I couldn’t be more happier.
Osei was very good. I appreciate everything he did for me.
Osei was very helpful during our visit to PC Richard & Son. He helped us find the best refrigerator and washer for us and was very patient. We mustve had him show us around 10 times but he stayed positive and told us everything we needed to know about them. Thank you PC Richard & Son and Osei for the great selection on items.
This location has one of the best workers yet. Christian was very helpful when I was looking for a mattress. I had to but a mattress for my son and my self as well. This is a great place to come to for mattresses. Christians costumer service will make you come back to this store. Thank you Christian.
Fayia was patient and professional. He really explained the different products well and helped the process of purchasing a major appliance very easy.
Once again we are satisfied customers saying thanks to the very professional and help salesman Jaheim, it was a pleasure see you soon!
Scott has been such a pleasure to work with. Always puts the costumers needs first.. I highly recommend seeing him in the Carteret store.
Purchased 2 stainless steel refrigerators, 2 stainless steel gas ranges, and 1 over the range microwave - got a great deal. Christian made the experience seamless. I called in the morning and he was highly proactive and patient about checking what he had in stock and price ranges. Once I got in, Christian helped me find everything I needed, and even helped me load all the appliances onto the truck. Excellent customer service. Will be coming back to PC Richards Clearance Center in Carteret, NJ.
I had to buy a electric dryer to replace the one Ida whipped out. I knew exactly which dryer I wanted and went to the PC Richards closest to me, which is in Woodbridge NJ. I walked in and looked at the displays. I didn’t see the one I wanted so saw a gentleman near the refrigerators and asked for help. He asked me if I had the model number. I told him no, then he quickly said our stock is low “I need your model number to check”. I pulled my phone out and he said it again - “ I need the model number and I want to help you.” I said “ok, I’lllook”. Then he walked away. As I left the store I advised another sales rep that the guy in the backJust lost you a sale. He offered to help and explained the guy was helping another customer.I called the Carteret location. They asked for the model number, and advised they were in stock. When I arrived I tried to look for the guy who gave me the information but, Fayia asked me if I needed help and the deal was done. He was very nice and informative. Specifically with knowing the width of the entrance to the basement.While we were wrapping up the sale another customer needed assistance. Fayia told them he was working with a customer and could send someone over to him if he needed immediate attention.If the guy at the Woodbridge store took 30 secs to explain that to me I would have waited for him. Instead his behavior came off as impatient and rude.Thank you Fayia for exceptional customer service!
Fayia was very helpful and very nice while helping us buy a freezer and ac unit. Informed us on how these items would benefit us in our place and suggested the best options. Would definitely come back and work with him again
Fayia did an amazing job. He was patient, attentive and provided overall fantastic customer service.. I will definitely come back because of him. Thanks Fayia!
See Scott has helped me purchase three items at a good deal with great service
Had the pleasure of dealing with Nino and manager Bob. They were helpful, knowledgeable and made my shopping experience a blast! I will be back and highly recommend to all!
Worked with Nino as my sales associate. He was extremely knowledgeable and set me up with the best choice of a TV for my living room.Took his time to explain all my option and was very patient answering my questions about todays technology.Will definitely be back in for any of my future electronic needs.
Great working with Paul! He was knowledgeable, honest, and helpful. Definitely recommend.
Paul was so kind and patient with us through the stressful process of finding our washer and dryer. It was a quick and easy process. If you ever have any need go see Paul!
Scott went above and beyond to make my sister birthday dream come true 👍 and I love coming to this place just because of Scott
FayiaIf I was his boss I would give him a raise, excellent customer service
I came in today to replace my microwave and the team was extremely efficient and helpful with ensuring the microwave matched the specifications I needed. Thank you Osei for going above and beyond. I will be back for all future purchases for my house.
Osei did great job and was a great hep .See him for any purchases highly recommended.
Scott was super helpful and patient. Left with a great deal!
Osei is a excellent sales person. I had a wonderful experience.
Nino is the most helpful and friendly salesman I have seen in years!!! Great job helping my family
This was my first visit to this particular PC Richard & Son here in Carteret, NJ and it was a great experience. My salesman Scott was extremely patient and very knowledgeable regarding the refrigerator I’d been looking for. I’d definitely come back. Thanks for everything.
Scott was very patient with myself and my grandmother who was shopping for a new range. They didn’t have what we needed on the sales floor so he was able to find it for us online. Really great experience!
Scott was amazing and answered every question we had. Knowledgeable and helpful. Excellent experience.
Fayia was very helpful, helped us pick out the correct items, made sure they were in stock and got us an extra discount!
The young man Kyle was a big help with purchasing different items around the store and he was very respectful
Great customer service. We were greeted at the door. The representative was very knowledgeable. We were in and out with our air conditioner in about 30 minutes. They loaded it in the car. They also have the delivery and installation service.
Osei was very helpful. he is an excellent sales person.
Scott is very nice person.they save me lot of money
Great deals on dishwashers! Excellent service by Scott and paul. Thank you!
One word. Amazing. Bob and Johnson were great. Professional, welcoming and so so very kind. I recommend coming here for all products and service needs. Thumbs up!
I highly recommend Ryan who took extreme great care of me during my time in the store. He was very knowledgeable and helping pick out my appliances. I appreciated his professionalism and quick service.
Fayia was extremely helpful. He took time to explain the the pros and cons of all the washers I was interested in until I settled on the perfect one for me..I highly recommend PC Richard & Sons in Carteret. Definitely ask for Fayia!!
Great service by Sehun. Thank you for your continuous support.