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Bedzzz Express
328 E Main St, Cartersville, GA 30120, United States
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Bedzzz Express
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Ma
Review №1

John at Bedzzz Express is incredible! I purchased a mattress from them this time last year that had a 365 day trial period. After not being happy with it at the end of the trial, John helped me pick out a new bed that would be better for me personally. The process is as fast and easy! Will definitely be referring Bedzzz Express to friends and family. Thanks!

Di
Review №2

John could not have been any more knowledgeable, helpful, and unbiased! Great experience and we will never purchase anywhere else. Gets a 10!!!

Le
Review №3

I am so excited to use my new sheets! John is an exceptional manager. It is obvious he cares for his clients and treats everyone who walks in the door like family. The store is very neat and clean and has a nice ambiance. I highly recommend Bedzzz Express!

am
Review №4

John was so patient with my husband and I...I know we tried almost every bed in the store. He was very informative. He was not pushy at all,after we were in there for over an hour and still didnt choose anything, he was still as friendly as when we walked through the door. He was very helpful and done everything he could to give us the best deal. We are glad we chose Bedzz Express for our new bed. I highly recommend this place for your your next mattress/base purchase.

cr
Review №5

The process was very easy. The staff was helpful and friendly. I will definitely send people your way and will definitely return in the future.

An
Review №6

My wife and I had the wonderful pleasure of meeting a remarkable person named John who is a sales expert at Bedzzz Express. John treated us as if we were family from the moment we walked through the door. From there he preceeded to lead us on a journey that would lead to great rest and relief. We were amazed by how much we didnt know and by what John was able teach us in 2-3 hours about our sleep stories, and lack of rest. All in all our experience was more than wonderful and we truly appreciate John for his expertise and helping us purchase a wonderful addition to our bedroom as well as a future that will at the very least be RESTFUL..... Definitely recommend a visit even if its just to relax a minute.

Br
Review №7

My wife and I were looking for a new mattress and I remembered this store because of the the Bible verse on the outside of the building. John the store manager was very helpful and knowledgeable. He made us feel very comfortable and was not pushy at all. I would highly recommend this store.

li
Review №8

I have never had such a helpful and informative sales experience. The store was clean inviting and comfortable. The salesman John was extremely helpful and went above and beyond to make sure we got the bed that was right in price and best of all... Most suited to our own personal needs. We did price comparing and shopping before going to this store and found the best price with the best salesman.

Ja
Review №9

John, the store manger, helped us try out mattresses and adjustable bed bases.He even moved the mattress we liked to the adjustable base we wanted to try.It was a relaxed atmosphere.No pushy sales tactics.He gave us some space to discuss what we really were looking for and how much we wanted to spend.The prices were clearly marked on each set.We bought out last mattress and box springs from the same location about 8 years ago.We went back for the same great service.He was upfront about delivery delays due to COVID backorder problems.Free set up and a reasonable price to haul off the old mattress and box springs.

Je
Review №10

Odd vibe. Prices are crazy expensive

Ri
Review №11

We walked in to the store, and we were greeted by Johnathan Fail.Johnathan was very friendly and knowledgeable.He took his time to get to know what our needs were and made great suggestions about what we should be looking for in a new mattress.I highly suggest to go and see Johnathan his store.Great experience!

Te
Review №12

We had a great experience and the sales person is awesome!

Br
Review №13

Being new to Cartersville from California, John offered us excellent service above being very welcoming. He talked with us about what our needs were and ket us test quite a few mattresses until we decided. He then went into detective mode as with everything supply chain being affected by COVID, he found and shipped our mattress from another store and offered to hold it until our furniture arrives in 3-4 weeks. We look forward to doing business with Bedzzz in the future.Brad and Julie D.

Re
Review №14

Wonderful service. John helped us find a great mattress and it was delivered quickly and professionally! Highly recommend!

Cl
Review №15

What an awesome experience! The gentleman who helped us (can’t recall his name but only there on Monday’s), he was unbelievable! He allowed my son to jump on his bed, play around, see what he liked basically. After we made the purchase, the same guy carried my mattress all the way out to my truck and was friendly the entire time. Highly recommend this place!

Re
Review №16

John was very good at his job, how ever i was looking for a firm mattress, returned the first one and asked for the firmness one you have, paid the extra money and still very disappointed,, you cant roll out of bed you have to crawl out

GA
Review №17

You have to put your faith in somebody as a consumer these days. So, dont wait! Call or go see these folks! They are a great Company. Johnathan Fail provided expert product knowledge and customer service. We have never met and yet did a $2400 deal over the phone. Bought a Nectar King Mattress and Serta adjustable base. And it all went perfect. David and Ben the delivery/ assembly guys did a fantastic job. Thank you!

Re
Review №18

John was fantastic at answering our questions and making sure we got the best mattress possible. Thanks.

Ki
Review №19

Awesome experience! John was a great person to talk to, very knowledgeable and kind. He was able to answer our questions and allowed us to spend time deciding on what we needed/wanted. I would definitely recommend Bedzzz Express!

Pa
Review №20

John was awesome, his customer service is great. He took his time to explain about the mattresses that I had in mind. He made me feel welcomed.No rush sales pitch knew a lot of information about the product. Whenever I need another mattress, I will most definitely go back to Bedzzz Express. I recommend to anyone who is looking for a mattress to go check out Bedzzz Express in Cartersville and ask for John Mooney.

Tr
Review №21

Jonathan went above and beyond to make sure we we were getting the perfect mattress to fit our needs. I highly recommend Bedzzzexpress and Jonathan in particular for anyone looking to get a new bed.

Ha
Review №22

Excellent! Received the answer to ever question we had and purchased a mattress we’re confident with!

Te
Review №23

John Mooney in Cartersville is the best. I was in a bind due to delayed shipping for king size nectar mattress. Called John and he was extremely helpful in selling me the mattress I needed over the phone, and allowing pick up by my sister to avert the crisis caused by Nectar home office in California. Thanks John! Customer service the way it should be everywhere!

Ja
Review №24

Jonathon was very helpful and informative. It was NOT a sales pitch but rather an education in the different options. We had gone way past the point of needing a new mattress due to the perceived headache of choosing the right one. However he made it effortless and very simple. As well we needed up changing our mind after a trial period and I was extremely pleased at how easy the exchange was. Zero headache or punch back. If only all purchases were this easy and provided as much genuine customer service.We will be back the next time we are in the market.

Ev
Review №25

Great experience......

Ka
Review №26

We were very impressed with the level of quality customer service that we experienced at Bedzzz Express. We were warmly greeted by Johnathan and he assisted us throughout the whole process. He was patient (as we were clueless about what exactly we were looking for), very knowledgeable, and friendly. I absolutely recommend anyone looking for a new mattress set (they also have a variety of amazing pillows, mattress protectors, and sheets) to start here for the best!

Sh
Review №27

I was unable to get a Nectar Mattress delivered to my son after an online purchase. First understandable COVID 19 delays, but then the mattress actually returned undelivered. I was unable to reach them by phone or email.I was quickly able to find Bedzzz Express as the closest local provider. John Mooney was prompt, extremely helpful and polite. He got my order, arranged a pickup, emailed my receipt all over the phone in short order I will never order through Nectar online again but I will drive the 40+ miles to Cartersville to shop at this store for any further needs I might have. Now let’s hope I can get my money back from Nectar online just as easily. They should let this store handle their sales at Nectar.

Ev
Review №28

We went to Bedzzz Express today to look for a new Mattress and Johnathan was there to assist. He was super friendly and personable and knows his stuff! He was a pleasure to work with and guided us through the mattress buying process. He made the process painless and is extremely knowledgeable and is truly an asset to your company! We are pleased with the outcome and look forward to having our purchase being delivered and look forward to doing business in the future!! Great way to start off the 4th!!!!

Ka
Review №29

Super friendly and welcoming. We were in and out within 20 minutes and happy with our purchase!!

Al
Review №30

We came in having ordered a Temper Pedic mattress from another retailer but had not yet received. Questions about canceling that order and shopping local was being considered. During our shopping experience, we were provided so much more info on our choice of mattress. We purchased from John and cancelled the other. Quicker delivery and feel like we are better informed consumers! SoPleased!!!

Sh
Review №31

Very friendly good prices

Cy
Review №32

I was very impressed with John Mooney! He was so helpful with our Mattress purchase. He made it so easy. I would definitely recommend bedzzz express to everyone ❤️ John went out of his way so we could get our Bed today at the Warehouse in Rome. We are. Meeting him there when he gets off work. Now thats Awesome!!

La
Review №33

John was friendly, honest and helpful in every way possible. After consuming an hour of his time, we went to another store, but it only took 5 minutes to figure out that they were only about the sale and not about the honesty. 20 minutes later, we were back in front of John and making a purchase. Mattresses are an investment... but it feels better when you’re making that investment from someone you feel is honest and trustworthy.

St
Review №34

I live 30 minutes away!!!! But the customer service and the professionalism of Jonathan is the main reason I will highly recommend this establishment!!!

St
Review №35

Bedzzz Express was a positive experience. They were very informative and helped us make a decision on what type of mattress we were looking for. The delivery guys were AMAZING and very efficient.

La
Review №36

We were looking for an adjustable bed for my husband who has ALS. As soon as we walked in the store John met us and showed us all our options. He was so helpful making sure we found the right one.We liked the mattress so much that we went back again and bought the same mattress for another bed. Johnathan helped us this time and was also great in assisting us.Thank you. Awesome service.

Er
Review №37

John Mooney was absolutely AMAZING! He provided good points and helped us find a mattress that best fit our needs, even though it was a cheaper mattress than what we were looking at. Wonderful experience and I DEFINITELY recommend for your bedding needs!

Ja
Review №38

Excellent product knowledge and no pushy sales pitches.

Sa
Review №39

Bedzzz Express came through in a pinch for me when I had to move unexpectedly. They also made sure that I got the best quality mattress for what I could afford without trying to talk me into overextending myself.

Do
Review №40

The salesperson was very knowledgeable and there was no pressure to buy. They had a good selection.

Pa
Review №41

John Mooney was very helpful and informative. He answered all our concerns and questions. Delivery was just as scheduled. We would highly recommend buying you mattress at this business.

Ti
Review №42

I called ahead of time and asked if they had the nectar adjustable frame and mattress, I explained that I didn’t want to waste my time driving 40 minutes ONE WAY if he didn’t have what I was looking for.He wasted my time, trying to make a sell on a product that isn’t made by nectar. “This is a bit more expensive.”In response to the owners comment below: no you did not have everything that I was looking for because i specifically asked for a NECTAR adjustable base. After speaking with nectar I found out that you only carry their mattresses. This is something you should have disclosed before having me waste my time driving there.The rep is a two bit hustler, don’t waste your time shopping at this place!

Da
Review №43

Very informative, not pushy sales but helpful answers to help you make the right decision.I made two visits before deciding to purchase.Go visit them if thinking about a new mattress.

ka
Review №44

Great place!!! Everyone was very helpful!! Will be shopping there again.

ri
Review №45

Came in for black Friday sales. At first didnt expect but came out with complete satisfaction the employee john Mooney is great. Very informative, very friendly.

Da
Review №46

Jonathan was a pleasure to work with. Extremely professional and knowledgeable.

Be
Review №47

Jonathan was one of the most knowledgeable and helpful sales representatives I have dealt within this type of purchasing market. I do want to point out that helpful did NOT equal pushy! Thanks for the great experience!!

Sa
Review №48

Austin happened to be there, which was a rare occurrence, but was phenomenal! from the time that we first stepped in we were treated with the highest customer service and respect. We were shown A LOT of options. Jonathon was amazing in telling us about all the extras and finalizing our sale, and John was also very kind we were so happy with how we were treated and how easy it was to shop we actually picked out a set for our inlaws!! just waiting to hear their decision!!!We got our mattress set delivered and for the first time in a long time I slept pain free and my fiancé also slept without tossing and turning all night!!! thank you all so much!

An
Review №49

Very helpful and knowledgeable concerning the different types of mattresses and bedding products in this store. When asked a question concerning a product not sold in this store, the manager said he would not say anything about a product he didn’t sell except that there have been people who had that type of bed come in and purchase a bed that he carried.

Ab
Review №50

Great service by Johnathan! He explained everything in detail to help us pick the perfect mattress! Definitely will return here in the future and recommend to everyone!

Pa
Review №51

Great selection to choose from, Johnathon was very knowledgeable and helpful.

To
Review №52

Such a great experience ! Super full helpful!

De
Review №53

The salesman was very informative & friendly. Excited for my bed to be here tomorrow.

De
Review №54

If you need a bed go here and ask for John Mooney. He will take his time and answer any questions you may have. He will not push you to buy the highest price they have. He wants you to get the one that is roght for you and in you budget. He will tell you to make your self at home and lay on every bed if you want. He is very knowledgeable on beds and will ask a few question about sleep habits tobpoint you in right direction. Then let you find the perfect bed and just a shout away if needed.

Ly
Review №55

Great service. Good selection. Delivery the next day. Mattress is comfortable ‘

Ro
Review №56

Johnathan was a real pro. Led me through all the hype and helped me and my wife find the bed we wanted. Great experience. No reason not to buy from him. Extended my expectations.

Ro
Review №57

Helpful staff and good selection

Li
Review №58

Johnathan was friendly and very knowledgeable about the products. He helped us pick the perfect mattress for us.

Ri
Review №59

The bedzzz express associate was very helpful in showing us the different mattress options. We are very satisfied with the mattress purchase experience and the quality and comfort of our mattress... sleeping well!

Ma
Review №60

I highly recommend this place! John was very helpful and knowledgeable about the beds. I will tell everyone who is in the market, and will return as a customer myself.

Ro
Review №61

Johnathan did a great job explaine what a great mattress the tempur pedic is. Learned things i did not know about sleep and mattress. Great product.

bu
Review №62

John was great and very patient with two novice mattress shoppers.

To
Review №63

Helpful, informative, no pressure. Reasonable.

Am
Review №64

Knowledgeable sales rep and competitive pricing

An
Review №65

We looked for a new mattress and box springs everywhere and couldnt find one we liked, we saw an add for bedzzz express and went to the store, the manager was great, the prices and selection are fantastic, we bought a new mattress and box springs, and i recoomend this place to everyone

Ty
Review №66

Very nice and clean place with a big selection of beds with a price that will leave you with a smile and a good nights sleep.Go and check it out.

Ma
Review №67

Very friendly manager and great prices!

Di
Review №68

Great Service, very knowledgeable.

Ro
Review №69

Only one sales person on a Saturday, so service was slow. Prices are average.

Co
Review №70

John was awesome!

Kr
Review №71

Great store

Me
Review №72

Great

Information
40 Photos
72 Comments
4.8 Rating
  • Address:328 E Main St, Cartersville, GA 30120, United States
  • Site:https://bedzzzexpress.com/stores/Mattress-Store-CartersvilleGA
  • Phone:+1 770-607-5220
Categories
  • Bedding store
  • Mattress store
  • Furniture store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–6PM
  • Wednesday:Closed
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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