We have used the service department here for the last 20 years .Never had a problem! Pam and the rest of the staff have always been wonderful.
DO NOT TAKE YOUR CAR TO THIS DEALER FOR SERVICE!!!!!!!!!!!!! The service writers are not flexible at all. Took my car in for a recall, My other mechanic saw a leak that should have been fixed by the dealer but they refused to do it. Unfortunately now I have to arbitrate with FMC....
TERRIBLE SERVICE DEPARTMENT---TAKE YOUR CAR ALMOST ANYWHERE ELSE. GET A CHILTONS MANUAL, BUY SOME TOOLS AND WORK ON IT YOURSELF. JUST DONT BRING YOUR CAR HERE!