Well, Im new to the area and looking for a shop to do work on my Yamaha road star. I was considering this as an option, its the closest place to me, but after reading the responses of the owner, NO, JUST NO. Almost every rating mentions the rude lady on the phone. Thats not a coincidence, its a matter of truth.Glad I read the reviews. Wont be doing business with this place. Ill ride the extra 5 miles to place further north.To the owner, you NEVER blame the customer in customer service, you do what is necessary to keep their business. Youll one day learn, the customer is NVER wrong.Good luck.

This one of the last true American style, privately owned motorcycle dealers around. I absolutely love this shop. True motorcycle enthusiasts who actually know what they are talking about and equally important, know what they are doing!

Didnt feel like doing the work myself after moving furniture for 1500 miles so I used this recommended shop. I had let my bike sit up back home for a while so the jets gummed up. They charged me $403.09 to do it (this is with me pulling the carbs and taking them in to the shop). Fast forward a year and a half later, they were plugged again. Thanks to their motivation, I fixed them for $45 and an hour of time. I dont mind paying for a service, but had I known that I was gonna be reamed for their service, Id have said thanks, but no thanks.

Wouldnt recommend this shop to anyone. Called today to try and find a price quote on cleaning 2 carburetors on a motorcycle. Gave them make model and year. The Lady acted like she cared. When i asked for a quote or estimate she laughed and said thats not how it works. She said she has to replace any part that are damaged that they come across. Funny how i called 2 other shops here in town that were able to quote me quickly and very professionally. (Prices including carb kits and without) This business seems to be pretty shady and lacks basic moral ethics. 95% of mechanic shops can give estimates on basic mechanical procedures. Also leaving a review with the BBB on Unethical business practices. I cant believe somewhere like this can still be open.

Good Honest couple Ive been going there off and on for many years. I work on my own bikes but they are always able to find the parts i need.

Nice customer service well kept up store

Just got off the phone with a rather rude lady.. poor customer service and that was BEFORE she HUNG UP on me. Lost my business for life.

My family and I have been coming to The Cycle Center since I was a young. Both Kendall and Nancy have ALWAYS been courteous and respectful in any interactions we have had. They are honest, small business owners, and they will not nickel and dime you for anything. They hold safety as a high priority, and will refuse any unlawful motorcycle alterations or installations. Some might find that to be off-putting, but I value that in a business I give money too. I refuse to purchase any motorcycles from any other dealer, and I strongly encourage people to give this business a chance!!

Best motorcycle shop in town! They have always treated me fair with a fair price. Definitely the place to go to get service work done professionally and properly. Their technician has to be one of the best in the business. I recommend this shop to anyone looking for quality work with no BS. They are not afraid to make a honest assessment and tell it like it is. Some people do not like that style of business these days, but I can guarantee you, you will be better off because of it.

Excellent repair service. Owners are honest, friendly and conduct business with integrity. Very knowledgeable mechanics. This is the only shop I trust with my bike. I highly recommend this shop!

Ive known Nancy and Kendall for over 45 years. Would trust them with my business over anyone else.

Absolutely a positive experience! Nancy and Kendall know their stuff. Knowledge and willingness to help and explain without equal.

Sterling service with utmost regard for safety. Aircraft quality workmanship with friendly and fun atmosphere. Very helpful and completely HONEST...Highly recommended.

This shop is a complete joke! I special ordered parts for my bike in November of 2012 and still havent received them. they never have contacted me about them and when I complained about it I was told it was my fault they returned those parts and never refunded my money I paid for those parts

Awesome people to talk to with the knowledge they have and they share that knowledge with you, . I love it . With knowledge comes fixing problems that bikes have. Thank You, Bob Jamison

Wont work on my bike because its a 92. They dont want to work on it

Called and lady was very rude. Ill take my buiseness elsewhere

Terrible experience, the rude woman there treats you like the Seinfeld soup nazi. Years ago I brought my Yamaha Rhino in for the free safety door installation. A couple hours later the lady calls me saying my seat latch is broken and wanted me to know that before touching my machine and asking what I was going to do about it? I knew neither seat latch was broken, I think they accidentally broke it and made out like it was already broken. Between this and her lousy attitude, I picked up my Rhino and fixed the seat latch myself. Would never go back there, I dont even like driving by the place. Ive since found out many people dont like The Cycle Center, they laugh when I bring up that rude lady... Yep, she is rude to everybody, no one understands why they are still in business I even called Yamaha to report how rude she is, but they dont seem to care.

The Laziest bunch, plus very VERY... RUDE

Only open certain times