The staff was very friendly and very helpful. The selection was good and Suite policy is that if you get it home and dont like it. You can return it - which is wonderful for those of us who sometimes regret our in store decisions once we get home.
Felt like we were under cerveilance. ☹
Great store with helpful employees, one the coolest places in the mall for body sprays, candles, lotions, and there was nice 75% off special going on one of the wracks, but the best part was smelling all the nice and neat sprays and body washes, my senses were going crazy in here, and in a good way, cant wait to visit again sometime..
Staff was very attentive and knew their products well. They also knew when to give space after making suggestions.
Staff and selection are great. Kodiak enjoys it as well.
Courteous staff. Great selection.
We cannot get enough of this store especially since they added the White Barn Candles! My boyfriend and I like to walk around and smell all of the amazing scents! Tammy was our customer service agent and reminded us of our email coupon and was super helpful from beginning to end! She even remembers us from Easter when we came in. You really cant go wrong at this store!
Love this place. Smells so good! Love their sprays and candles.
Good selection but high unless you use coupons.
I had my heart set on a certain splash fragrance. After visiting several B&BW stores, Lakeline B&BW store had it, but the only left was a sample. I expressed my unsuccessful search to manager Brianna, and she let me buy it! I soooo much appreciate her! And most of all, I dont take it for granted.
My favorite place to shop
The store manager, Loretta was so rude and displayed such poor customer service. While shopping for mens fragrances during their semi-annual sale, I noticed a sign displaying $5 Sale. In small letters it read Choose from Rose, Violet Plum, and Almond Blossom body care. I asked a young lady on the sales floor if I could get the 2 Rose scented hand creams in my basket for $5 each. She said that I would have to ask the manager and that the only reason why they were using that particular sign was because they ran out of other signs to display. I waited in line and Loretta said she would not honor the displayed price. I told her that she should strike through the small print to avoid confusion. Loretta could care less what I thought and was the poorest excuse for a manager. I love their products, but will not be shopping at a store under her management. She needs to learn customer service and learn how to begin a sentence with an apology instead of acting like I was the one at fault.
I cant shake my obsession with this store. I especially love the wallflowers and the scents. I adore the soaps and the silver holders, which makes them look so, so cute on the vanity. Sign up for the emails and youll get weekly coupons.
Great selection of holiday candles, soaps and lotions, all on sale! Good for gifts!!
The store is very clean and well organized. The staff is always helpful and very professional. For some odd reason they have portable air conditioners throughout the store. Im giving them major props though because most stores let you sweat it out when their ac is down.
Super helpful and really nice and super clean. Will absolutely go again!!!
Good deals, great place for buying gifts.
Always helpful staff. Love to spend time in this store it always smells amazing. The car scent clips are amazing.
I always enjoy shopping at Bath and Body Works. This store has friendly staff and a great selection of items. I really like their room scents, hand lotions, and liquid soap that pumps out like foam.
Super fun fun fun
Best deals for plug in senses and body spray 🥰
I came here for Christmas shopping for my daughter. One of the girls up front was so nice and helpful. She helped me find the perfect gift for my daughter.
They were nice and helpful.
Its okay but not the way it used to be. The sales were not really sales as most of them you had to buy really expensive fragrances to get one free, and it had to be only from the ones they selected for you. The perfumes,lotions and sprays used to smell so good and there was a lot of variety,now there is only a couple to chose from and they took away all the good, sweet and pretty bottles. All the fragrances upfront are the ones you can find at the dollar store or gas stations. If Im going to pay that much for a body spray,lotion or perfume, then make it look and smell nicer. If Im getting one free,let me get one I at least like or choose, not what you choose for me. Oh yeah, and the little lotions and spray bottles travel size were great for carrying around why did they took them away? I would had bought several of those to have the whole collection or mix and match. I dont know if Ill be coming back.
Well, they keep changing their products and bringing novelty. Also, this lady was following me and pressuring into buying one more product so I could get 2 extra free products. And then she went to the register so I can pay and then she asked me who helped you? Of course her! What a question! And then she is asking for my phone number and email? What an experience!! Lol I am just kidding of course. Bath & Body really works for me 🤪 5 ⭐⭐⭐⭐⭐
Great staff and tons of products to choose from. Will be back at sale times. Favorite is the anti stress essential oils products.
Helpful and friendly! Would visit again!
My fav store
Always welcoming. Very helpful employees!..... This is why l cant quit bath and body works 😂
Sale was pretty good, but no one greeted me upon entering the store nor offered me a basket. Cashier was friendly and so was the gentleman who acknowledged me when I was leaving the store.
The associates are exceptional at being helpful..and always looking for the best deal for me!
Very helpful! From the floor staff to the person who checked us out.
This is a typical bath and body. No surprises here. I hate that you love a fragrance and then cant get it again. Busy but move people through quickly.
Always super nice and helpful! My son even knocked over a display bowl and broke it. The lady was really nice about it and made it no big deal!
My daughter & I LOVE to come here and buy it all, especially with their great offers!!! Definitely leaving here with a bag full of goodies!!!
Mirko (I think is how you spell his name) is always VERY helpful. Every time I go in he’s smiling and recommending the best. He has such an awesome personality and definitely deserves a raise and some recognition! I don’t buy from the store unless he’s there hahaThank you Mirko for making my shopping experience an A++ every time I’m there!!
I love them ..... They have great products ....but even sales prices are too highWay to go. Dont cater to the older adult..... Im not that old.
Great prices ! Cutest stuff!
The staff here are so nice. I love it here
Staff is on hand everywhere to answer any questions, the check-out line moved pretty quick, despite how busy they were.
Great store. Always clean and organized. Miss Candy always helps us out.
Great prices on candles and awesome people who help you alot
Friendliest staff and very helpful! I had a broken candle and they happily replaced it.
Great variety of products but customer service was not good (1 star). The guy who was working there had negative attitude and needs customer service re-training.
Love the selection. Love the sales. Bring Back Forever Red.
Very helpful staff. I came in looking for the Foaming Hand Soap and came out with plenty.
Love the Fantastic staff Every time I go in to shop. I love the deals and how clean their store is!
Got to use my Christmas coupons and got a great deal. I smell awesome.
Always have what I want and so much more
Great products and great sale. Servi e was very nice.
Was passing thru town and had a great experience there. A staff member (I think her name was riki) was extremely polite and helpful. I spent a bit more than I was going to on the gift but it was good value and could not resist. Great place. Exceptional staff.
VERY well organized and friendly staff
Fantastic products and assorments of mens and womens body care needs!
I love all the different scents and body wash
The staff here is always very helpful!
So many choices! Always great sales!
Nice and ample candles, bath & body works product collection.
This is my favorite location to go to. There is a mother/daughter duo that work at this location, I dont remember their names but we know their faces and they are always so friendly and helpful.
Always go with my coupons. Its such a great deal
Love to browse here! Great selection.
I love this place. Staff is very friendly!
Waited a long time in line so cashier would not accept my coupon on my phone. Coupon clearly states show phone or print email & present to cashier.
The young man that helped me was amazing!
If youve been, you know what to expect. Good customer service.
Worst customer service ever! The employees have bad attitudes and blantenly ignore your requests. When I asked an employee if she had more candles in stock than where on display she didnt answer me, went in the cabinet slammed them all on the counter and walked away. When I checked out I asked the young lady to put my candles into two bags in fear that the bag would rip, she ignored me, stuffed them all into one bag, and when I complained that the bag was too heavy she gave me an annoyed glare so I just decided to leave. Very disappointing.
One thing for sure, you can always fond decent deals and gifts for your girlfriends
Everything you need to smell good!!
Need customer service improvement.
Ok staff does not help when you can find them. Been here 3 times same issue every time.
Awesome customer service and gift bags.
Staff was very Personable and Responsive
Best B&BW location.
A girl just cant live without B&B!
I love this place is a nice one
Love everything in this store!
Smells nice.
Best shower curtains in town
Natural skin care products
Great customer service
Love everything in that store
Nice place
Great place for products
Overpriced and everything irritates my skin
Loved the sales
Love this place
Love this store!
Good store
Good!
Nice
Umm yeah
Awesome staff
Good
Great service,,,awesome products,,,
Very friendly
I love all the smells
Good prices
Super I love