This was a wonderful experience. From the time we started thinking about new doors until they were installed today was 4 weeks. After we agreed, we had new doors in 10 days. Samantha was great in giving us the best options for our budget. She was thorough and patient in the proposal phase. Joe, our installed was prompt, efficient and very polite. He didnt leave.until.we understood the set up, operation, safety features and guarantee. We will recommend CP Overhead doors to anyone. Our doors took 4 hours to install! Joe gave us fast and professional service.
Great experience with getting springs replaced on my overhead door. They were able to come out after 6 pm on the same day that I called since my car was trapped in my garage. Great technicians, very professional. On time, clear in their explanations and pricing, made sure the door worked and was in good condition before they left. Excellent work!
Unbelievable quality of service. Cedar Park Overhead Doors was prompt, courteous, and incredibly easy to work with in every way. They answered our call on a Sunday and scheduled us for the next morning. They communicated clearly via text and email with every detail. The technician (Cantrell) completed the work quickly and without issue and was very professional. The follow-up was immediate and the communication was clear. They even honored our warranty on a part we had replaced many years ago. My only request would be to allow me to pay my bill online, but I was able to do it in 3 minutes through a simple phone call so the process was incredibly smooth. A truly flawless experience and I will definitely use them again in the future.
I needed a complete new 16x7 door. Office staff was was excellent and coordinated my timeline with their warehouse fabrication. The installer Kenneth and his new assistant were very friendly and professional; they worked quickly, safely and they kept the work area clean. They even hooked up my old existing garage opener and made fine tune adjustments so the door would be perfect.Excellent team!Thank you...
Thomas B. from Cedar Park Overhead Doors did a fantastic job repairing my opener and servicing my overhead door. He was conscientious and patient with my many questions. I am very confident in the work that was done.Cedar Park Overhead Doors installed my overhead doors over 20 years ago and I have never had a reason to call anyone else.
The high winds last week broke the plate that controls the actuator arm on our entry gate. Karl Swenson provided an inspection and quote very quickly on Thursday and promised that it would be repaired by Saturday. Even though Karl appeared to have a couple of other jobs that were taking a long time, he called several times to assure me that he would be there to complete the repair. At the end of a long day for him, true to his word he drove all the way from Cedar Park and had everything fixed by 5 pm. Karl is very customer focused and made sure that I knew that he would complete the work so we would not need to worry about our security.
Mark just completed installing a new garage door opener for us, and we are very satisfied with his work. He showed during our appointment window, and got the job done quickly. We will definitely use this company again in the future.
Scott came to house today to fix the garage door; he called as promised when he was 30 minutes out; he quickly diagnosed the problem, provided an estimate and then completed the worked expertly and efficiently; then, took the payment and emailed me a receipt. We are very satisfied with his work and the companys overall service.
All I can say is wow! The garage door is amazing - top quality all the way. We ordered a solid wood garage door which arrived that completely exceeded our expectation and our bench mark was pretty high. The door is strikingly beautiful. The hardware is built for a 100 year life if you ask me - truly stunning work all the way through the door. Jesse (our sales guy) was very professional and made the process of ordering a new garage door a breeze and by all results guided us completely in the right direction plus made the buying experience a pleasure. Then came the installation with Brian and Nathan - the minute you meet these guys you know instantly that you are in good hands. And we have an operational garage door that works like a fine Swiss watch - smooth, quiet and with precision! Also, made the installation process a breeze. I would like to say thanks to everyone at Cedar Park Overhead Doors as I know the door did not pop out of thin air! Truly very happy here in Lakeway!
Service Tech Kenneth Jones was amazing. He was able to diagnose and fix our door issue quickly, provided some excellent home maintenance advice to ensure longevity of our springs/hinges. Thank you for working hard for your customer base!!
The technician showed up exactly on time. Installation of the opener went smoothly and efficiently. I received full instructions. Very nice experience
I always rely on Cedar Park Overhead Doors for my garage door needs. They have repaired existing doors, and (now) replaced my both garage door openers. Great service, reasonable prices, easy scheduling. Jeremy most recently replaced an old opener with a new one with the modern bells & whistles, and helped me connect it to an app on my phone and the opener buttons in my car. He really knows his stuff, and made the whole process easy and quick. I am 100% satisfied.
Great service and technician. He was very professional and couldnt have been more polite and courteous. He would be an asset to any company. We love Cedar Park Overhead Doors
Our door opener was having some issues and we had Cedar Park Overhead Door come out and fix it. Unfortunately after the tech first tech came out, it still was not working properly. We called back and they had sent back out a different tech names John Gonzalez, he was awesome!He double checked everything the previous tech had done and then proceeded to diagnose deeper into the system. John made sure all the wiring contacts were cleaned up and reconnected cleanly. He was extremely throughout and paid attention to detail and didn’t rush the repairs.John did finally decide that we should replace the “sensors’ only (after he tried to get them to work properly first).When John was finished we only had to pay for the parts only, no labor.I was shocked and so thankful that this was offered. I had no problem paying for the labor and never even asked that this should be covered.John’s a great assets to the company and has great customer relation skills,If I ever need their services again, I will be asking for him only.
Mark was a fabulous technician. He went above and beyond when installing our replacement opener to ensure we could use the new opener with both doors and the online MyQ as well. Great customer service from both Mark and Cedar Park Overhead Door.
My garage door spring broke and needed to be replaced. They were able to come out the same day to fix the problem. The technician Kenneth was able to complete the job quickly, answered all of my questions and provided some maintenance recommendations that I could do myself to prolong the life of the door. Thanks!
Absolutely great service. Technician was very knowledgeable and explained everything thoroughly. Doing the service is one thing and expected since I hired them but taking the time to educate me throughout the process was on another level. I highly recommend this company.
Very professional and thorough. Got in on time and did a very clean job. A couple of follow up items, but they have promised to be back by the weekend. Highly recommended.
Great service! Courteous, prompt, and knowledgeable. Our serviceman took the time to answer all my questions.
From start to finish working with Cedar Park Overhead Doors has been noting but great. I think we took 3 trips to the showroom to finally pick our doors.Once we chose doors it was good working with them to get the images for our HOAs approval.Upon approval the order process was simple. Just a matter of waiting for our doors. During this process we were kept well informed.Finally came time of installation. The install team showed up on time and finished on time. When installation was complete the installers were patient explaining everything with our new doors and openers.Overall a great experience!
Wesley was our service person, he was personable and polite. He did a great job. I have used Cedar Park Overhaed Doors for over ten years and they have been very responsive and professional.
I had a garage door emergency and when I called, they said the service tech would be out as late as 10pm. I couldnt have left my house in an emergency as my car was inside. They called at 6:15pm and arrived 30 mins later. They guys (John and Steven, maybe Oscar I think) worked together well to diagnose the problem and got my bent garage door back in place. Now its all fixed and I didnt have to purchase a whole new door. They were very professional and nice. Highly recommend!!
Been using Cedar Park Overhead for years. Recently moved and the new place needed new openers. Of course we called Cedar Park and they took great care of us. Great customer care!
Cedar Park Overhead Doors is an amazing company. They were happy to provide a free estimate to repair my garage door. But after speaking with the technician, I realized I needed to update instead of repair. He sent me a quote for new openers for two doors and came back to install. He was professional, courteous, and an expert technician. He was just great! Scott Olsen did a fabulous job from start to finish! Thank you!
Very happy with my experience with Cedar Park Overhead Doors. Casey was very helpful during the selection process and kept us informed on the delivery date. Andrew and Chris did a great job on the install. The doors look great, fit perfectly and operate very smoothly. Thank you for a job well done!
We had a garage door spring break. Cedar Park Overhead Doors sent two young men out the following day and in less than 30 minutes both springs were replaced and they lubricated the hinges. The springs were on lifetime warranty so we only paid for labor. Quick, works well, and reasonably priced.Im very pleased
Cedar Park Overhead doors came out the same day I called them, and even waited for me to get off work. Then Kenneth saw that I had work done by them a year ago, so he fixed the issue at no cost, saying it will be covered under warranty much to my surprise. They are fast, efficient and always very nice. Highly recommend.
Very quick response, had my garage door torsion spring fixed by the afternoon on the same day. Tech didnt even charge extra for the homeowner participation!! (joking, of course) Cantrell G. was super nice, professional, and answered all 800 questions I had. I would HIGHLY recommend Cedar Park Overhead Doors and especially Cantrell G. Thank you very much!!!
Jacob was the friendliest repair person I have ever meet… what a joyful person!Jacob was prompt and informative. Before he left he made sure that both door worked perfectly and that I was completely satisfied.What a pleasure it was to meet him.
Our garage door came off the tracks after hours Friday night and we left a message with Cedar Park Overhead. I was expecting a Saturday morning call but they returned my call within an hour Friday evening. Thomas was our technician early Saturday morning and got us up and running in less than an hour. Professional on the return call and with Thomas’s service call. Thomas assessed the problem, informed me of options, and then took care of the door. I need to be more regular in my maintenance!!
I had my garage Door replaced on Wednesday. Sean the Technician was awesome. Very Friendly, knowledgeable and took his time to make sure I knew how to operate the new keypad he installed and setup the new remote control. I would definitely recommend him and Cedar Park Overhead Doors for any of your garage Door needs.
I had to schedule a week out, which was frustrating with a garage door that wasnt working. That being said, Rakim had excellent communication and was able to identify and fix the problem quickly. I thought the pricing was appropriate for the time and service, and would reach out to Cedar Park Overhead Doors if we run into another issue.
Have been working around poorly functioning garage door opener for years. My neighbor just had their garage door fixed and recommended CPOD. Gave them a call to see if my old opener could be fixed, but after working with it a few minutes it looked like it was going to be intermittent at best. Got a new opener installed with some cool features. Works flawless, and QUITE!
Andrew and Chris ROCK! They were very professional, experts in repairing my broken garage door, and very polite. I got same day service that saved the day for me. Thank YOU Cedar Park Overhead Doors! You hire great people!
We ordered a new door using the Costco deal. It took a long time to get our special order door but Im not going to complain because its super insulated. Found out that our garage door opener was installed wrong, so when they installed the new door, they also reinstalled the opener so it would open the door more efficiently. I am super thrilled with everything so far.
They technician was on time, knowledgeable and answered all my questions. He took time and explained the conversion assembly he was doing. Also making sure that I was aware of the lifetime warranty of the springs being used. If they break, there would only be a service (labor) charge of $125.00
Thomas notified us in advance that he was on his way. He got the garage door open so we could get the car out. Explained the problem and suggested what should be done to correct the problem. We agreed and he quickly completed the repairs. Thomas is a very good technician. He explained what services I should do in the future. We are very satisfied with the repairs.
Andrew and Chris did a fabulous job installing a new garage door and explaining the features including how to set up the camera system online. They communicated before arriving and even arrived early. The quality of work and knowledge of the product was excellent.
Andrew with Cedar Park Overhead Doors was wonderful! I have a busy schedule, and he made the whole installation process so easy for me. Andrew was friendly and communicated clearly on what was done during the install and what I needed to make the door work flawless. Great experience with the company and technician! Highly recommend!
Wesley and John did an outstanding job. they were very efficient in installing the new opener and repairing the issues with my garage door. The job took less tan two hours, and they returned the next day to add a needed reinforcing brace that we di not expect to need. I was very impressed with their work.
Andrew and his assistant did a really great job of first listening to me to understand why I scheduled our service call. I appreciated the time they took to ask questions before doing their inspection and adjustments.Our door is very heavy with wood cladding and can cause problems if it’s not aligned properly. Overall I’m very happy with the service today and am happy that I call for inspections annually.
Great same day service. Rakim replaced our broken springs. He was very thorough and prompt.
Rakim was great, fast and walked us through the operation of the opener. Highly recommended!
168633 Work OrderGreat work. Technician (Rakim Jackson) was great. Would recommend. Same day service, was even willing to come out in the evening. Thank you!
We were very pleased with service from Cedar Park Overhead Doors. A spring on the garage door broke and we could not open the door. Both cars were in the garage so we needed quick service. Cedar Park Overhead Door was able to get our door back in service quickly. Appreciated the quick response and professional service.
Professional service as usual they installed our original garage door 12 years ago.
Jay and his coworker called to let me know when they would be there. Arrived promptly. Worked quietly and professionally. Very courteous and pleasant. Replaced my garage door and made sure the automatic door opener was functioning 100%. It was a pleasure to work with them.
Superb service! Thanks Andrew JohnsonBest service in town. Honest and thorough. Saved me hundreds of dollars by fixing my garage motor. Thanks again! Recommended 100%
We all know how inconvenient it is to have a non-functional overhead garage door. Our overhead garage door springs were broken and we couldnt even open the garage manually. Andrew and Tom, are one of the best and knowledgeable technicians, i have ever met. They were very quick in fixing the door. Job well done 👍. I recommend Cedar Park Overhead doors for your garage repairs.
Excellent service from this company. Service technician Andrew was very thorough in diagnosing the problem. Within a few minutes the issue of the remote not working was resolved. He went above and beyond to even reprogram the remote feature in my car. Highly recommend this company.
My technicians, Cantrell and Rakim, arrived perfectly on time and were very professional. They were quick and efficient and gave some great tips. Our garage door has never been smoother or quieter. Thanks, guys!
Called after 5 when my door fell off the track and wouldn’t close. They came out next day exactly when they said they’d be there (sent a text and called before too). My garage door & track are OLD. The guy knew exactly where and how to adjust the track and told me how to watch for it to act up again. He sprayed the spring and tightened some brackets and we’re done within 30 minutes and had it working at its best possible. They left me a sticker next to the opener so I know who to call next time it decides to fail me. Such a great experience.
Great service! They custom cut a torsion spring to the size for my garage in a few minutes, and Don walked us through the steps of installing the spring, while stressing the proper safety techniques to practice during the process. I highly recommend Cedar Park Overhead Doors!
These folks did a great job from the showroom to the finish line. Family owned with a family feel. The techs were polite and knew their trade well. I’d recommend them to anyone needing to replace a garage door. Price was right and service was better.
We had a Martin insulated dual metal garage doors installed. Brian and Nathan did a terrific job. They were very personable, efficient and took the time to explain how the doors performed and functioned for us. We highly recommend Cedar Park Overhead Doors and especially Brian and Nathan.
Fantastic fast service! In a market where I was getting a projected wait time of months they came and replaced my door in a week. Tech was great and helped me get all set up on my phone. Price came in less than quoted. Great job!
Jeremy was very professional and gave me a price estimate before he started. Got my door spring replaced quickly. Would recommend this company.
Fantastic experience, starting with a super responsive and proactive sales rep (Samantha) and concluding with a professional, careful installation from Brian and Nate on the Cedar Park team. We got a great door for a fantastic price with impeccable service at every step of the process.
Weve used Cedar Park Overhead Doors for a handful of years. Every time is great customer service, beginning with the quick response to a call/email and finishing with a professional installation. Z. Gossett (technician installer) was friendly and efficient with the job. He explained all the options, how to setup and care of our garage system.
Very professional service. Old garage spring was broken. Jonas came out provided prompt estimates, communicated exactly what he was going to change, costs and warranties associated. After realizing he didnt have the parts on the truck to support the replacement, he came up with an alternate solution, and still backed it by the lifetime warranty, which immediately showed up on my invoice. Overall he did a great job.Only complaint I have is that theyre so good, we had to wait about 8 days for a service opening.
The 2 gentlemen that came to my house were on time, had great communication and were very helpful. They had excellent customer service. I was very impressed.
Jeremy installed two new door openers in my garage in about 2 hours. He programmed my car openers for me and cleaned up all the debris. He was very quick and efficient. Thanks Jeremy.
I could not be more pleased with my garage door! Its absolutely beautiful, functions perfectly but equally important is the superb service all the way around. Jake called me this morning to let me know they were on the way and what time to expect them; he was also super accommodating during the installation process - inviting me to take photos, answering questions and communicating with me throughout. If I could give 10 stars I definitely would!!
Cedar Park Overhead Doors has been my go to place for garage door issues since we bought our house. The technicians are helpful, respectful, and call ahead to let you know when they are on their way. Ive have used them for routine maintenance of the garage doors, to get random issues resolved, and getting new door motors. Each time the technicians have been respectful and answered my questions.Ive recommended CPOD to others and will continue to do so.
These guys are great, I was literally trapped in my own house because the spring popped and I couldnt get the garage door up at all. They got here the next day, got me two new springs installed and I got my life back. Thanks!
Jay Garcia handled my service. He was very knowledgeable and professional and didn’t mind me asking him a bunch of questions for my own education. I will use Cedar Park Overhead Doors again, fast and good work!
Theodore did a a great job fixing what I messed up. Cedar Park Overhead doors had installed the door a few months ago and did a great job. They did a great job putting my door back on track and getting it working again. They got me out of the dog house with my wife.
This is a great company. We had problems with our opener and could not open the garage door. I called the co we had used before. They told us they could come out in 2 days. Not good. I called Cedar Park Overhead Doors and they were at my home in about 2 hrs. the tech were Jeremy and Harley. I could not have asked for 2 better guys than them. They were both professional, courteous, knowledgeable in that they took as much time needed to answer questions and the products and the installation process. One week later and I have a new garage door and opener. I am a customer for life.
Awesome job by CPOD! Dante was prompt, courteous, efficient and thorough. My garage door opener works perfectly, and no mess was left behind.
My wife and I want to thank Zen Gonzalez for offering us exceptional Customer Service. This young man did an outstanding job of fixing our garage opener. He was friendly and worked diligently to insure everything ran in perfect condition before he left. He programmed our remote control and explained what he was doing so that my wife and I understood the changes he was making. We will surly recommend Cedar Park Overhead Doors to our family and friends. Thank you for an outstanding Job!!
I continue to be impressed with this company and its staff. Today Don came out and was extremely helpful! He took the time to explain everything he did, why he was doing it and even completed a whole door inspection inside and out to ensure all my parts and springs were in working order. CPOD has it down! They call when they say they will, they show up when they say they will, they do what they say and all for a very fair price. I will continue to give them my business and I will continue to recommend them as well!
I had a really good experience; on the day I was supposed to leave town, my garage door came off the track. I called in and, within a couple of hours, theyd come out and repaired it at a really reasonable cost. Prompt & competent service, very quick. Id ask for Dwayne again.
Scott did repair work on my 21-year-old garage door. He was very efficient and knew immediately what needed to be done. I highly recommend Cedar Park Overhead Doors. Faye Sansom
Our service tech Andrew was professional, knowledgeable and went above and beyond to ensure our garage door was running efficiently and safely. I highly recommend them for repairs and maintenance.
Joseph of Cedar Park Overhead Garage Doors came out and fixed my garage door problem promptly and professionally. Very knowledgeable and courteous. Explained what he was doing and why he was doing it. And the costs were very reasonable. These are my “go to” guys for any garage door work from now on.
The service was done fast good and efficient. The technician was helpful explaining how the door opener works and answered all my questions.
Had to reschedule due to my mistakes. Plus...selling home overload. The receptionist was awesome and did not make me feel I was been a problem. Once the technician arrived, he was super professional, on task and knew what the problem was. Task solved. No charge! SUPER HAPPY CUSTOMER!!
I’ve used Cedar Park Overhead doors for years. I have always been happy with their response and the repairs. They helped me save my existing garage door, and I’m so grateful. You can’t go wrong. Their service is impeccable!!
I called Cedar Park Overheard Doors to find out about installing a garage door opener to my roll up sheet door. They came out, I got an estimate and decided to do it. The part needed to be ordered, and I was given a general timeline. As soon as the part arrived, I was put on the schedule. On installation day, Marcus found that an additional part was needed to install the opener. The part was ordered and again, as soon as the part arrived, I was put on the schedule.I love my garage now! Thank you CP Overhead Doors!! And thank you Marcus for installing it
On time arrival during scheduled time frame. Didn’t take him long to figure out the problem and fix it, professionally. Answered all my questions and to top it off, nice and pleasant personality.
Nicolas (Navid) is so great and professional. He called us prior to heading out to let us know when he was on his way. He also wore a mask. He is very professional and proficient and took care of my garage needs in a fast and efficient way. I truly appreciate his professionalism and great service and I highly recommend Overhead Doors to anyone who has garage needs. The price is reasonable, the customer service is great, and the staff is awesome! Thanks again! :)
Thomas did an outstanding job replacing my garage doors. Im so excited with my new garage doors and openers. Thomas was punctual, worked diligently, explained thoroughly the new setup and overall very pleasant experience working with him.I couldnt be more happier, thank you so much for your hard work and getting my new doors installed!
Dewayne was on time and very nice. He informed me what he was going to do. He went right to work, an excellent job. Showed me how everything operates very thorough job. Thanks Dewayne
We are very pleased with the service received from Cedar Park Overhead Doors. When our door broke (would not open fully), they came out within a few hours of calling them. The technician, Andrew, was able to explain exactly what caused it to break and was able to fix it in under 30 minutes. The price was very fair.
Easy first call setup. Arrival during agreed upon time window. Initial contact gathered issues from me and then did inspection. Quoted max price and stayed within those numbers for final Bill. Quick work. Provided reminders and tips on reducing future operational problems.
Joel is a great representative of your company.He communicates when he will arrive, is timely and follows through with what he says. He is a knowledgeable diagnostician and is efficient.He is patient and willing to explain things which exemplifies his excellent customer service.Joel is a professional and an asset to your company.Also CedarPark overhead management is fair in remedying problems if they occur. I really appreciate that in a company as I believe it shows that they care about their customers . It my mind that’s a big part of what makes Cedar Park Overhead number one!Leslie
Super fast. Fixed my spring same day. Great and appreciate yall!
After trying to resolve the garage door that would not close by reading the manual and following all instructions (and saying a few curse words), I opted to call for help. Thomas came out and was absolutely fantastic! He took the time to answer ALL of my questions and educate me on how my garage door functions. I so appreciate Thomas investing his time in me. His analogies were so relatable -- it just all clicked. Highly recommend - and I am not one who often makes such recommendations.
Great job installing our new garage door opener. Friendly, professional and fast!
Quick, reliable, efficient, polite, knowledgeable. I was in a bind and they were quick to respond, knew the problem right away and fixed it in no time. Friendly and polite and helpful. Great company.
Arrived early. Worked quick. Cleaned up everything. Courteous. Great job!
Every interaction with CP Overhead has been awesome. We have purchased a new garage door and had our opener repaired and the guys were always super polite and helpful. The people at the store were awesome and knowledgeable. I can’t recommend them enough.
The office staff who took my call were Awesome .. I was frantic when garage door broke and I was unable to get car out 😬😩😢!!My technician Jeremy was at my door within an hour and had the job done in 20 minutes… Jeremy was very kind and helpful and courteous and I felt I had an Angel that just arrived as he took care of my stressful moment… an awesome company that I highly recommend was very knowledgeable and caring people… Very grateful for great service… Sincerely Katie
Cedar Park Overhead Doors went above and beyond in helping with our garage door opener issues. It took a few visits to diagnose the problem with our opener, but Brian & Nathan resolved the issue without our having to purchase a control board.Brian & Nathan were not only extremely helpful, but they made the appointment enjoyable with their knowledge and humor.I would highly recommend Cedar Park Overhead Doors!
The guys were courteous, knowledgable and very efficient replacing the spring and shoring up the old door. Great service and I can wholeheartedly recommend this company.
Jeremy was great. He came an hour early which was much appreciated. He explained service requirements for my garage door & fixed the problem quickly. So happy no more screeching door!
Cedar Park did a great job replacing our garage door opener. They had openers in stock, but were also willing to install one that we purchased online. They were friendly and did a great job on the installation. Id use them again!