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Sleep Outfitters
4453 Feedwire Rd, Centerville, OH 45459, United States
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Sleep Outfitters

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Ca
Review №1

We have used this location multiple times over the years and absolutely love the service and products available! If you’re in need of a new mattress this is the place to go! The staff is very knowledgeable and help make the process of finding the perfect mattress and pillow very easy. The staff is always friendly and patient! We won’t shop anywhere else for our mattress and pillow needs!!

Ac
Review №2

Thank you Ms. Joyce I made the right choice coming into your store last night. Ms. Joyce is very kind and fair in her practices. She did not care that my daughters and I walked in at 7:51pm. She immediately found out what my needs were and we discussed options. She gave me options and worked to ensure I was satisfied. She is a very pleasant woman to work with, I immensely enjoyed doing business with her. I will return to her for all my bedding needs.

Ph
Review №3

In a world where customer service is quickly disappearing, we had an outstanding experience with Joyce. She was friendly without being pushy (and great with our children). She helped us narrow down our choices, then gave us space to make our own decisions. We would confidently send family members to her in the future.

Ca
Review №4

Craig Gabrial, was our salesmen. He was very informative, with out any pressure. We purchased and it was also in stock!!Highly recommend this business!

Ky
Review №5

Craig is hands down one of the best people to work with when buying a mattress. You can tell he wants to find the perfect mattress for you instead of some other places that just want to push you into a purchase. He is extremely knowledgeable of the products he offers and his professionalism is top notch. There were some shipping delays due to the pandemic but Craig kept an open line of communication keeping me updated regularly. You will not be disappointed from this location of Sleep Outfitters.

Am
Review №6

Craig was of the great help and guid to pick out new bed….and welcome to Centerville:)

Bi
Review №7

My wife and I were extremely impressed with Joyce Lehmkuhl and Craig Gabriel at the Sugar Creek Sleep Outfitter store. Being concerned we get the right mattress, they took their time to listen to our needs and directed us to the right mattresses with the explanation why those mattresses where the best for us. They made us feel comfortable and at home. We feel confident we bought the right mattress thanks to their advice and direction. We discovered mattress buying takes a fair amount of research and direction by knowledgeable professionals. Thanks Joyce and Craig for getting us where we needed to be!With the delivery of our mattress and base we found an additional reason to recommend Sleep Outfitters. The men who delivered the mattress and base were on-time, efficient and took care not to disturb our home to the point of wearing booties and both had their mask on. After setting the bed up they explained how the system worked and had us try it to make sure we were comfortable using it. We were impressed.

Re
Review №8

This was the first and only mattress store my husband and I visited for a new bed set and Craig was amazing! Knowledgeable, professional and super friendly! A truly great buying experience.

Ja
Review №9

Great experience at this Sleep Outfitters with Joyce who proved to be very knowledgeable, patient, and pleasant. I tried out several options and asked many questions. Joyce is a wonderful consultant--very professional and no hard-sell. She was there to inform and assist and did so with straightforward feedback. Strongly recommend Joyce and this Sleep Outfitters if you are in the market for a new mattress.

Da
Review №10

Both Joyce and Craig were very courteous Ans professional; appreciate they keep the store clean and take care to make sure covers and masks are handy! Great shopping experience and a low-pressure environment.

Bo
Review №11

Joyce was amazing... my bestie needed a bed and we were in and out in less than 30 minutes. Nice set, great price... thank you so much!

Ni
Review №12

Joyce and Craig were very helpful and kind. Not pushy yet very knowledgeable. Can’t wait for our new mattress!

ma
Review №13

Joyce was wonderful and helpful in assisting me with obtaining a couple mattresses for a daybed with trundle I bought and needed in a hurry. Highly recommend!

Ca
Review №14

Craig was wonderful. He was very informative and courteous, and he encouraged us to try all different types of beds. He was very patient with us as we tried and retried multiple beds before making our decision. He was upfront about pricing and even though we may have had a smaller budget, he treated us very well (we weren’t treated as well at some of the other stores). We went to a couple other mattress stores and no one else even came close to the customer service or educational experience that we received from Craig at Sleep Outfitters. Would definitely recommend. No pressure sales and excellent customer service. It was also very clean, we felt very safe.

Jo
Review №15

Craig made our visit to your store a very pleasant experience. He was knowledgeable, answered all of our questions was never pushy. He gave us suggestions as to what to keep in mind when trying each mattress. He showed us the adjustable base and made us feel comfortable with the purchase. The install went well until it was discovered the remote wasnt paired with the bed. Alonzo didnt miss a step and immediately started working on a resolution. He was efficient, professional and very easy to work with. If we decide to replace our other mattress we will not hesitate to return to this store.

Ca
Review №16

Craig was very professional and knowledgeable about the products. He was able to help me choose the right mattress for my particular need and gave me an outstanding deal. Highly recommend anyone to check them out if looking for new bedding. Also have a great selection to choose from.

Ju
Review №17

Service was great. The saleswoman was a sweetheart and she also gave me a great deal!

La
Review №18

Had a great shopping experience with Craig. He is very knowledgeable and not pushy to sell us something we didn’t want or need. Gave us time and space appropriately to do our own shopping, but checked in enough that we didn’t feel lost in the buying process.

Di
Review №19

Excellent place to get a new mattress. Craig was our sales associate and he was very professional. He directed us to a great mattress and we cant wait to get it.

Be
Review №20

We met with Craig today and he was very kind, easy to work with, and straight forward. We had a bad experience when we tried to purchase a mattress a couple of years ago elsewhere and were unsure what to expect. He did not try to push us towards anything in particular, but rather took the time to have us try different mattresses and find one that fit our needs. He also had a great sense of humor!

Br
Review №21

Great customer service and experience with the local sales rep. Answered all of our questions and got us the bed we needed. Thank you Sleep Outfitters.

Ci
Review №22

Really appreciated the cleanliness of the store, wonderful selection, and the excellent customer service. Both Craig & Joyce were very knowledgeable about their products, and educated/guided us to the right choice without pressuring.

Ca
Review №23

Great experience. 2nd bed bought from here

Mo
Review №24

Got awesome deals and helped out tremendously! Very satisfied

Ar
Review №25

We just bought a mattress from here and the customer service was great! Craig Gabriel took great care of us and explained everything. Every mattress store around was closed at 5 when their store hours said 6 right on the door. Craig took his time to let us try different things out and didn’t rush us into anything!! Thank you!! We can’t wait for our mattress to be delivered.

Fo
Review №26

We went into the store only looking to do some research. Joyce was very patient and showed us all the different types of mattresses. With their Labor Day sale and financing options, we decided to purchase that day!

Ho
Review №27

Great service and prices!

Je
Review №28

We ordered a new bed for my parents and had the best furniture delivery experience by the team of Ronald and Phil! Our delivery time window was 11-1. They called ten minutes before 11 to let us know they would be there at 11. They wore masks and gloves. They worked quickly and efficiently. They were kind and polite. They were very knowledgeable about the bed and were thorough and patient explaining it’s functions and answering our questions. I will recommend Sleep Outfitters based on this delivery experience! Thank you Ronald and Phil!

Ke
Review №29

Craig is the man, he helped us find the perfect mattress and got us a wonderful deal including everything we needed and more. Would highly recommend.

Br
Review №30

Joyce was very knowledgeable and helpful. She showed us multiple different beds and pillows within our budget and helped us make a decision.

Ke
Review №31

First time visiting the Centerville store at 4453 Feedwire Rd. was an experience! The sales expert Craig Gabriel was very knowledgeable with the mattresses and accessories. Specifically, the tempur-pedic line. Craig was very helpful in explaining the different models of mattresses that tempur-pedic had to offer and encouraged us to try out each one before making a decision. After visiting area mattress stores we were most impressed with the customer service and expertise that sleep outfitters provided. They were patient, kind, and not over bearing with the sale to make a quick decision. Most importantly, was the holiday deals and gift credits that came with the purchase. Would definitely purchase from store location and work with Craig Gabriel again on a future purchase. He did a great job explaining all the ins and outs of selecting a mattress right for you. Check out the centerville location for yourself, it was a very clean and inviting environment. Not only did we get a mattress but, all the accessories necessary which included amazing bamboo sheets, mattress cover (protect your sleep investment), cloud pillows, and low profile box springs. You can’t beat free delivery. Thank you again Sleep Outfitters!

Je
Review №32

Hands down, such an incredibly wonderful experience. There is no pressure sales approach, very kind, knowledgeable and amazing at listening to your needs! We went in after visiting a sleep number store and wished this was our first stop. Thankful though that we did so we could rave about the experience at Sleep Outfitters because they were a million times better than sleep number!! They were friendly, welcoming and truly a delight to speak with. If we could give higher ratings we would! I’ll continue to recommend and support this business over and over!!

Mi
Review №33

Craig was really nice he helped me find a really nice mattress I can’t wait to sleep in it tonight 😁. Very knowledgeable about the types of mattresses and gave us a very good deal so happy we went to sleep outfitters

Ch
Review №34

Excellent service and very professional! Highly recommended.

Me
Review №35

Talk about customer service, Craig was wonderful! The store was extremely clean and there were mattress covers for covid reasons and everything was sanitized. Craig was very knowledgeable and helped me picked out a wonderful mattress! Overall great experience.

Ra
Review №36

Very knowledgeable and helpful. Excited to get my new mattress!

Je
Review №37

The teller was super nice and so helpful!!

ja
Review №38

Great customer service and great price. Very pleased with my purchasing experience

Ro
Review №39

Craig G. Was a huge help in our bed buying experience. He was very thorough and caring. We shopped other places, however, Craig brought us back to Sleep Outfitters. My wife Amy and I are very satisfied. Great job!Rob

te
Review №40

Joyce was an amazing salesperson. Very personable and helped me decide what worked for me. She was also very knowledgeable about the mattresses and adjustable bases. Best experience. I highly recommend you going to see Joyce if you need a new bed!!

Mi
Review №41

This was a really nice buying experience and Craig was super nice and helpful. I didn’t feel pressured at all and he helped me to get a great deal on a new mattress. This is the only place I will ever go when I need a mattress!

Ju
Review №42

Very pleasant and easy experience! Craig and Joyce were very friendly and helpful. Definitely will recommend to others!

ma
Review №43

Simply awesome. Came in New Year’s Day looking for a bed for my daughter. Got it delivered next day!!! Great product and at a great price. Thank you

Je
Review №44

Amazing customer service! Very knowledgeable about everything in store. They went above and beyond in helping us out! Definitely would recommend this store!

La
Review №45

Great customer service, walked in, Joyce took us right to a mattress that we would like, tried it out ( with a safety sheet), bought the same day!!! Craig helped us check out in a timely manner, in and out of the door within 20 minutes.

Ch
Review №46

Thank you so much Joyce and Craig! We really appreciated your time and knowledge!

Bi
Review №47

We had a great experience. Craig did a great job of explaining the mattresses to us and getting us taken care of quickly.

ma
Review №48

I could not recommend this location more. I went to look at mattresses here twice, the first time with Craig and the second time with Joyce. Both were so knowledgeable and made the whole process so easy. They were both incredibly professional and answered all of our questions. They set us up my delivery and everything went so smoothly. If you need a mattress, Craig and Joyce are who you need to buy from!

Je
Review №49

We purchased a memory foam mattress about 11 years ago and absolutely loved it. It was time for an upgrade and stopped in before the pandemic hit, so we had to wait until now to purchase and are so happy that we did. The salesperson was amazing and helpful and we can’t wait to get delivery of our new mattress!

Al
Review №50

Extremely helpful in trying to find the best thing for me. Craig Gabriel helped me find the most affordable price with a great quality.

Je
Review №51

Great service and a great mattress! Manager Craig was very helpful, showing us many options and educating us on our choices. Well definitely return when its time to replace our other mattresses.

SJ
Review №52

One of the best and easiest shopping experiences I have ever had. I came in to get a mattress for my son, finally got a toddler bed (big boy bed) and I needed a mattress fast. I went in on Black Friday after knowing the frame would be at my house on Saturday. Other places did not have anything for fast delivery (had to wait 7 to 10 business days for them to order and then deliver)or easy pickup and I did not want to wait. Craig and Joyce are the two who helped me. I told them what I was looking for and that I needed it quick, that pickup was fine with me. Joyce showed me a few items while Craig looked them up to see if the warehouse (right in Dayton) had them in stock. Luckily the one I wanted was in stock and could be picked up and I got it the very next day. Was able to get the bed assembled and surprise my son, who was so happy to see he got the bed he loved so much. Thank you Craig and Joyce for making this so easy, no stress and a happy experience. If I could give you 10 stars I really would.

Ma
Review №53

I had a great experience at Sleep Outfitter’s. Very professional and personable. All my questions were answered thoroughly and I found a mattress that was a perfect fit for me

Au
Review №54

Joyce welcomed us first time buyers into the store one evening as we were shopping for mattresses in October of 2020. After a few questions of our application and our middle class price range, she recommended an affordable but quality mattress for us. She was very patient and friendly with all our unknowing and naïve first time buyer questions. We left the store to go shop and price other competitors. At the end of the night, we agreed we like Sleep Outfitters prices and we liked the importance Joyce placed on figuring out the best mattress for our limited young budget. The next day I went back and purchased it. They will be delivering to our new first time home within 10 days. We loved our first experience at this outfitter store here near Centerville. We highly recommend Sleep Outfitters, especially if you run into Joyce. She will take good care of you.Not that anyone cares, but here is one pointer to Daytonians who find enjoyment in money saving. I consider sales tax rates when buying bigger purchases in Ohio if not purchased online where it would then be your home address sales tax rate. Greene Co sales tax rate is considerably lower than Montgomery Co. We saved over $8 total in tax savings on this particular purchase. The same goes for Butler Co. Much cheaper than Montgomery if you can justify added cost of driving and time. Just a tip to keep in mind if you even care to.

An
Review №55

My boyfriend and I came into sleep outffiters on a whim to look for a new bed. I have to say that our experience with Craig was a lasting one. He was very professional, knowledgeable of the different mattresses and honest with his opinions about what he felt would work best for me with my desires for the perfect mattress. I finally found a mattress that I believe is going to offer me the comfort and support I need for years to come. We had gone to other mattress stores and did not receive the professionalism as Craig offered us. In the future if I need other mattresses I would definitely come back to sleep outfitters to purchase. Thank you Craig for an awesome and helpful experience.

El
Review №56

My husband and I recently decided it was time to kick our 40 year old mattress (EEK!) to the curb and pull the trigger on a new one. A little nervous, we didnt know what to expect. Upon entering the store we were immediately greeted with a warm hello by our new favorite bed guy, Craig! Craig was incredibly knowledgeable, and helped guide us to finding our perfect mattress. He was not pushy whatsoever, and was very patient with us as we tried out many of the mattresses in the store. Although my husband and I were ready to take the plunge on a new tempur-pedic, we had some hesitations on the right base for our new mattress. I knew purchasing an adjustable base would have landed Craig a bigger sale, but he was understanding of our budget, and encouraged us to give it a year and then upgrade. Again, no uncomfortable sale pressure from him at all. We left the store still undecided on the base, and Craig took my phone call that evening right at closing (ugh, the worst, i know), and he answered a few more questions to help my husband and I make the right choice. In the end, we upgraded to the adjustable base, and I am thrilled that we did! No looking back on that extra expense! Ill also mention that we had such a great experience that I encouraged my parents to take a look and meet Craig, and they walked out a few days later with a new bed and base as well. Thank you again, Craig!

Ji
Review №57

We had a wonderful experience and found an amazing bed!! Very easy to work with the staff, they were extremely helpful and kind!!

Be
Review №58

Joyce was so nice and helpful!! They had a great selection of mattresses in a more affordable price range than the nearest Mattress Firm and I went home with a new mattress the same day!

Tr
Review №59

Very helpful! Joyce was great, and even before we decided to buy from her, she reminded us to check on the warranty status of our old mattress. When that didnt work, we came right back to buy a mattress from Sleep Outfitters!

Ma
Review №60

I recently purchased a queen bed from Dustin. He was great he went far and beyond to make sure we had the best deal. He was patient with us and he helped us find the best bed for us. He understands that buying a mattress is a very important decision so he did not rush us to buy anything we wouldnt like.Nice store and great service! I will recommend it to anyone.

Je
Review №61

I had a very good pleasant experience at Sleep Outfitters on Feedwire Road. Both Joyce and Dustin helped me and they both did a great job. Joyce is very knowledgeable about the mattresses and really took her time with me. . Im very happy with my mattress and electric bed. The height of my bed ended up being very high for me to get in and out of so I ordered shorter legs and Dustin actually came over to my house to put them on. I really appreciated this since I could have never done that myself due to the weight of the mattress/electric bed. Thanks so much to Dustin and Joyce- a great team at Sleep Outfitters! I will definitely buy here again in the future and highly recommend them.

Mo
Review №62

We got extremely good customer service from Dustin when shopping for a mattress and frame. He was very patient as the wife and I swapped back and forth between the store and the kids in the car. Dustin was extremely helpful with identifying the right mattress within our price range while not being pushy. Great experience!

Je
Review №63

Great product selection. Pleased with purchase options. Knowledgeable staff really helped to not overbuy!

Sp
Review №64

It was great!

Ku
Review №65

I received excellent customer service from Dustin! I was in need of a king size mattress, and Sleep Outfitters had the cleanest store with the most reasonable pricing. Dustin was very knowledgeable and answered all my questions about what mattress was best for me. Its rare to find such great customer service these days! Im very happy with my purchase and I highly recommend this store!

Ni
Review №66

Great experience! Didn’t feel pressured into buying something and was able to try out mattresses and find the perfect one!

Jo
Review №67

Craig was so helpful and explained in detail options that helped us make an informed choice for bedding! Thank u sir!

Bi
Review №68

The person that we dealt with was Dustin Mills. My wife and I had been at his store several times taking up to an hour or two trying to decide the best mattress for us. He was fantastic, patient, and courteous. He was very knowledgable about all the mattresses. After several hours of decision making, we decided to purchase a bed. He told us it would take nearly 30 days before the bed would set in, in terms of comfort like the store model. We gave the mattress about three weeks. My wife and I felt something was wrong and didnt get anything close to what the floor model was like in terms of comfort. We went back to the store and explained what our issue was with the mattress. He told us to fill out some information of their website and someone would call us to make arrangements to check out our claim. If our claim was warranted, then the mattress would be exchanged as a warranty problem. A person came out two days later and believed that our mattress was bad. We went back to the store and tried out a few more mattresses. We finally made our decision at the last second and Dustin was gracious to help us after store closing to finalize the sale. Dustin Mills is someone who is willing to go the extra mile to make sure you are satisfied with your purchase. I highly recommend shopping at this store for a mattress.

Li
Review №69

I cannot express how helpful Dustin Mills at Sleep Outfitters was. We have been searching for the perfect bed for over a year and just werent impressed with other competitors quality, selection, pricing, or salespeople. We decided to stop in to see what Sleep Outfitters had to offer, with little to no confidence that we would walk away with a new bed. After an hour of working with Dustin to find the perfect fit (and a tremendous amount of patience on Dustins part), we were signing paperwork for our new Stearns and Foster Luxury bed with an adjustable base. Dustin was an outstanding salesperson who is so knowledgeable and personable. It made the entire experience comfortable (no pun intended) and enjoyable for us! To add to that, the delivery process was the most painless process I have ever experienced and the two gentlemen who worked our delivery made sure we understood the ins and outs of our new bed and adjustable base. I will certainly be recommending Dustin at Sleep Outfitters on Feedwire to all of my friends and family! :)

Ol
Review №70

The whole team at sleep outfitters is amazing. Very personable and very helpful. I finally found the perfect mattress for me! Highly recommend.

Sa
Review №71

We worked with Dustin Mills, he was very helpful and showed us the different mattresses and their characteristics. We had a very pleasant experience. We would definitely recommend Dustin Mills if you are looking for someone who is pleasant to work with as well as with extensive knowledge about the mattresses.

Ni
Review №72

Dustin was very knowledgeable. He helped me choose the perfect the mattress. It was super fast and so easy. This was the best experience ive ever had bed shopping.

Fa
Review №73

Joyce was very helpful. We were very undecided and had a lot of questions. She worked with us and got us our mattress.

Ni
Review №74

My husband and I spent 10 hrs mattress shopping today... Dustin at Sleep Outfitters was by far the most helpful. Wet got a great deal and I am very pleased.

pr
Review №75

Craig was awesome, we shop all over the places and he was a great help and very friendly .

St
Review №76

Dustin was great to work with! Helped us figure out the best mattress for us without any pressure. Made the process easy.

ke
Review №77

Right simple quick and easy, been going here since I was a kid and they’ve never failed.

Ga
Review №78

Very helpful and patient.

St
Review №79

Great service and selection.

Br
Review №80

Friendly and helpful service

Ju
Review №81

Craig has helped my wife and I purchase three new mattresses within the last year and is always very helpful and pleasant to work with! Were already repeat customers and plan to return for any future needs!

Ta
Review №82

Craig is awesome! Very helpful and knowledgeable .

Jo
Review №83

I highly recommend shopping at this store for the best deal on a mattress. Be sure to ask for Dustin Mills. Hes very professional, knowledgeable, and a pleasure to work with!

Mi
Review №84

Zakiyyah was fantastic. She answered every question my wofe and i had. Even though our kids were running around. She was very polite and professional. Shes truly an asset to have for any company. Thanks bunches zakiyyah!!!

Kr
Review №85

Dustin was amazing. I got the best bed ever. This is the place to go.

Th
Review №86

Came in expecting to look around, ended up finding a mattress we loved! Dustin was extremely knowledgeable and helped us find the perfect bed for our needs.

Tr
Review №87

Very helpful. Wonderful customer service. Definitely recommend when shopping for a new mattress.

Br
Review №88

Dustin Mills was a very knowledgeable salesperson...went out of his way to make the purchase happen for us!! He was very pleasant to work with!

To
Review №89

Dustin was very helpful and gave me a great deal on a mattress that I needed to stay with my mom after she got out of the hospital, highly recommend!

mr
Review №90

Very nice people in this store. Would recommend to anyone

Ka
Review №91

Great selection and prices! Dustin was very helpful.

An
Review №92

Dustin is great! Hes friendly and really knows his stuff!!

Br
Review №93

I purchased a Dormeo Octaspring bed from these guys. Holy moly! Youll never sleep the same. Just go in a store and lay on one. You have to try it to understand.I get hot in the night, these guys worked with me to find something that helps facilitate pulling heart from my body to keep me cool in the night. They know their stuff.

Ty
Review №94

Purchased a mattress here a few years ago and the salesman knew his stuff. Also kept us in our price range, which was appreciated, rather than try to sell us a $2000 mattress like another mattress store we visited.

Ry
Review №95

Dustin really helped us out in selecting the best mattress for us. 5 ⭐️

Pa
Review №96

Great place to buy a mattress

To
Review №97

Pleasant shopping experience. Joyce was very helpful.

Information
20 Photos
97 Comments
4.9 Rating
  • Address:4453 Feedwire Rd, Centerville, OH 45459, United States
  • Site:https://sleepoutfitters.com/
  • Phone:+1 937-312-1865
Categories
  • Mattress store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:12–6PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:Closed
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Planning
  • LGBTQ friendly:Yes
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