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Verizon Authorized Retailer - Your Wireless
8109 W. Judge Perez Hwy Ste. D, Chalmette, LA 70043, United States
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Verizon Authorized Retailer - Your Wireless
Comments
Lo
Review №1

Henry was very friendly. He had customers in the store when I entered, yet took a second to acknowledge my presence. Not only did he quickly find the case I needed, he also cleaned my screen & replaced my tempered glass protector. I’m definitely returning to this store for all my cell phone needs.

Na
Review №2

Marlin at the Chalmette location was excellent! He was very knowledgeable and patient.

je
Review №3

Paige was amazing and super helpful. Getting my new phone set up was so easy and smooth. She did all the work for me! Customer service was excellent all around.

ja
Review №4

Henry at the Chalmette office made the process of transferring phones painless. He is worth his weight in gold. I hope Henry stays for a very long time. He is an asset to The Verizon company in my opinion.

El
Review №5

Ashley is the go to person at this store. She was alone today with a store full of people but still took the time to answer all my questions. She also kept reassuring the other customers that she would be with them as soon as she can. Ashley is always very helpful and nice whenever i go into this store.

Ca
Review №6

I would like to commend one of your dedicated employees, Ashley. I have been in the store with numerous issues regarding my telephone and IPAD. Ashley has solved all of my problems each and every time. She is extremely patient, understanding and very knowledgeable. She is definitely an asset to your business. She is the primary reason I recommend this Verizon location.

De
Review №7

I went in on a Saturday because my phone died over night. It would not charge or turn on. The person who helped me was Paige. She was incredible in exhausting every option to help me. I would recommend anyone to go to this store.

4S
Review №8

The Chalmette Store wants to sell you a phone but doesn’t know the very promotions Verizon is offering. Will misquote cost and fees until they get you to sign an agreement before transactions is complete. Consumers beware!

M
Review №9

Great service. The employees are very knowledgeable and friendly.

ja
Review №10

Worst store ever lazy workers that don’t know info about the company lied about what phones are available told me I have to go to corporate store to activate a phone … horrible service here ..

Ke
Review №11

Sales associate was awesome! Very patient while providing answers to all my questions and concerns along with personal care and attention to my wants and needs ☺️

Ro
Review №12

Katie was very professional and knowledgeable with service and product. Great attitude and patient with helping answers to my questions.

Jo
Review №13

Went into this Verizon location with my daughter with the intention of getting some assistance with getting a new case for her. The gentleman working was of no help. He sat behind the desk & never even got up to offer us any help. We went back to WalMart..this store case selection isn’t the greatest however I may have made a purchase had I been helped

Ma
Review №14

I bought a new iPhone she didn’t even set it up for me and take it out the box. I get home and now I’m not able to send or receive text/calls. I also noticed she gave me insurance that I didn’t ask for. She was really nice but didn’t fulfill all my needs & I was in a rush thinking when I got home it would be self explanatory but it’s not so I have to go back tomorrow and get it fixed.

Ju
Review №15

Place was very clean, employer went above and beyond to help. Leo was very kind and fast . I really appreciate it

He
Review №16

The staff was very helpful and friendly. They worked diligently to see what was the best plan and deals for my account. I would recommend this Verizon store to others.

He
Review №17

This is the first time I have ever been to Verizon. I have been a Sprint customer for 17 years and have been extremely disappointed in their service the past few years. The verizon store was clean and had social distancing measures in place. Katie was SO helpful. She was very knowledgeable, friendly, and professional. She provided excellent customer service and made my switch very painless. I highly recommend this location and Katie as a choice for a wireless network provider.

Ch
Review №18

Tyreone was extremely helpful and efficient. I informed her I needed a wall charger, she took one look at my phone(still in my hand for social distancing), and knew exactly what I needed. She proceeded to the shelf to get the item and informed me the price even before she rang it up.She obviously knows her products and pricing.Great experience.

Lo
Review №19

Informative and Courteous as usual. Thank you for making my shopping experience as East as possible

Ci
Review №20

She was very helpful. She worked with me.

An
Review №21

Great help and service. Will definitely be returning for any assistance regarding my phones.

Ju
Review №22

Katie was very helpful..She answered all of my concerns and questions..Thank you for being patient and kind

Mc
Review №23

My experience at Your Wireless Authorized Verizon Retailer was actually really smooth and easy. So easy I almost couldn’t believe it. They told me how much it would cost when I ordered it, the phone shipped to the store, and it was exactly that same price as when I ordered it. I really enjoyed my experience upgrading at this location.

Ki
Review №24

Really hard to find but when we did very friendly

Si
Review №25

Brought new phone in to have contacts from old phone put into new phone charged me $ 40.oo said it was going to be awhile left came back said it was done got home only have about 50contacts out of 600 and cant get intouch with them theres no number to call ?

Sa
Review №26

I never understand why there is always only one person working it’s really frustrating to go to my local Verizon & get absolutely no help. Do better Verizon!

Ve
Review №27

Its a very clean place and the representative was very helpful would recommend this place to friends and family

Fo
Review №28

Katie was very helpful and patient in explaining different options on both phones and plans.

Ju
Review №29

Socially distant policies were being utilized. Patient and friendly staff. Tyreone was super understanding when I had to make a phone call to get myself access to the account and made me feel welcome and comfortable.

Bl
Review №30

Great service my hotspot is 💯💯💯💯💯

Je
Review №31

The girl who helped us was so sweet! Very helpful and enthusiastic!

Ch
Review №32

Katie was great. Greeted me soon as I walked in. She’s friendly and helped me. Service was fast and easy.

Da
Review №33

Although they didn’t have the particular item i was searching for the girls here were very nice. One girl even called other stores around to try to help me find what i was looking for. This is a very nice store but there’s not much of a waiting area. Just some fold up chairs. It seemed kind of cheap for such a nice store. but service was great thanks girls

Ce
Review №34

Sales rep was very courteous

De
Review №35

Fast and friendly service!

Co
Review №36

I was helped in store immediately. My questions were answered clearly & T told me exactly what I need to do to purchase a phone. It was a seamless process.

Jo
Review №37

Katie was amazing and answered all of our questions that we had, she was very patient, kind, and overall a great experience

Si
Review №38

This store is not like any other Verizon I’ve been to they are very personable here. Tye was my sales representative she was great! Fast efficient & friendly! If you stop by this location ask for herShe knew exactly how to solve my issue Will be back

To
Review №39

I loved the whole experience. She was amazing and answered EVERY question.

Da
Review №40

Be careful here. They will be happy to sell you something, but if a product like the Hum doesn’t work, well, you’re under contract.

Ro
Review №41

Ashley was an outstanding professional who was very helpful. She represents Verizon extremely well and should be commended. My experience with Ashely will have me returning to Verizon for all of my technology needs!!!

Sh
Review №42

Ask for Miss Ashley, she did an outstanding job. She answered every question I had plus a few that I didnt know I had. Never once did she need to look something up or ask somebody else. Everything was on the tip of her tongue. It would be nice to see the retail world have a few more Miss Ashleys. I appreciate you.

Ho
Review №43

Katie was fast and knew exactly what to do! I was in and out within 15 minutes of my purchase!

Ch
Review №44

DO NOT go to this store!!!! This is not an actual Verizon store; it is just an authorized dealer. They will charge you $50 just to turn on your phone. Not only do they NOT tell you about the charge before hand, but they dont even give you an itemized bill so you can see what you paid for. Verizon is a great company, and Ive had nothing but exceptional customer service from them. But these people are shady, and not Verizon.

Ro
Review №45

Tye is AWESOME!! Best asset to this store

Ro
Review №46

Katie helped me upgrade my phone, very pleasant experience. In and out 40 minutes, new phone. Thanks

Da
Review №47

I dealt with a very professional and helpful employee by the name of Ashley she went above and beyond to help me with my need .

Ba
Review №48

Hands down best customer service ever. Ms. Katie helped my family and I very promptly and patiently. She is a great employee! Only concern is that the store did not have much on display and the wait time was a little longer than expected. I would recommend anyone to Katie, she is the best!

je
Review №49

Tye was extremely patient and took all the time needed to take care of every detail of my complicated process switching carriers and getting new phones. She was the best!

Va
Review №50

Very knowledge and extremely friendly. Make my experience seamless

Ma
Review №51

Tye and Erik were so helpful today. I purchased a new phone and accessories and they both provided me with information on questions I had regarding the products. I recommend that you visit the Chalmette Verizon so they can do the same for you. Such a pleasant experience!! Glad I had them as my sales associates!!

Ja
Review №52

Clean and safe. Friendly service

El
Review №53

Ashley was very helpful and she was patient with us seniors. I will always drive to Chalmette to get my answers and help on how to operate my phone. Ashley is the best sales rep to help her customers

Ke
Review №54

She greeted me with all respect and was very kind.

Do
Review №55

I went in with a bit of an issue that I thought was gonna be a long, drawn out process, but the young lady handled it like a consummate professional. Had me up and running in no time.

Er
Review №56

Great experience!! The customer representative was very friendly and helpful.

Ab
Review №57

Too pricy. Did not buy service or phones here. Bought AT&T elsewhere. Better price than Verizon, better service than Sprint.

Ch
Review №58

Very quick experience, and took care of everything I needed

Ma
Review №59

Excellent customer service. Got my s8 today and Im so happy. Been needing an upgrade for months now. Paige was very helpful with getting me everything I needed.

Ro
Review №60

I had called ahead they had my order ready it was absolutely perfect

Ta
Review №61

Ashley was so awesome. Very helpful and friendly. I recommend her for your visit to Verizon Chalmette.

Li
Review №62

Katie at Verizon has always been very helpful whenever we have gone in or called. My husband was there today and she was a big help.

To
Review №63

Joined Verizon 2 days ago, numbers are all wrong and cannot port in my number from sprint. Spend 2 days on the phone with customer care/ support/ even tier 2 escalations where a supervisor is handling my issue now, still no results. Decide to go to this store in chalmette and ALL my issues were resolved within 10 mins thanks to Paige and Katy. Having been a manager at sprint for 6 years this is the best customer service. I would absolutely recommend this location to anyone

Zy
Review №64

This location is much closer to where I live,happy to have them in the parish. The employees here are helpful and patient and even saved me some money on my bill. Will be back soon

Ap
Review №65

Best Verizon Ive been to! Im glad we have one closer to us now, the ladies here are great. Thank you for your help

An
Review №66

Great service. Ashley was very helpful and nice. She anticipated what I wanted before I even asked. I will go back soon for more accessories. Good job.

Gl
Review №67

Paige was an awesome representative to deal with. She knew what she was doing which saved me some time. I really enjoyed having her help me out. Thanks

Da
Review №68

Katie was excellent, made everything understandable, smooth transition over from sprint Thanks.

St
Review №69

Worker was very patient and kindly answered all my questions.

Te
Review №70

Very helpful place. Very efficient. Employee named Cheyenne Mosley was very helpful and answered all my questions. Will be going there again.

Ka
Review №71

The girls here really know their stuff! They helped me get more for my money and basically could tell me everything I wanted to know about my service. Very satisfied with my visit! Ps the air fresher they use is amazing!

Ka
Review №72

I didnt have to wait long to be seen and the young lady at the desk was very professional and thorough with everything. Greatly appreciated

Bo
Review №73

Awesome customer service! Had over thousand pictures to transfer Tye was very helpful and patient with me. Will be coming to this location from now on

Ro
Review №74

Authorized retailer means they are not Verizon and do not carry phones. Go to an actual Verizon dealer, like the place on Carrolton, ask for John. Hell do you right. Here, they told us wed have a phone next day, didnt come in. Then strung us out another 3 days. We didnt have 3 days, as we were passing through town. Went to Carrolton store, where John was able to set us up right away. Dont even waste your time at an Authorized retailer.

AC
Review №75

Needed phone settings fixed. Ashley helped me I was in there less than 5 minutes. I was greeted as soon as I entered and helped right away. Great job

Qu
Review №76

Lovely experience, great people. Will continue to do busy with them. Best review I can give.

St
Review №77

Love the service Verizon offers and was very happy Ashley handled my visit. Very friendly and efficient, didnt take long before I was on my way..

Am
Review №78

Great customer service overall, I ended up switching plans and getting a new phone unexpectedly too! Loving the new iPhone! :)

Ah
Review №79

They sell nice cars at a very reasonable price

Ma
Review №80

Ashley was excellent in her assistance in helping me and my son for upgrading our phones. She is very pleasant to deal with.

Di
Review №81

These guys have great customer service. That is, if youre able to get in to see them. Id say theyre horribly understaffed, but I cant imagine there is that much service to provide in Chalmette. Maybe they just need to manage their clientele time better? I dont know, but waiting 15 minutes to see someone about an issue they may or may not be able to fix is not ok.

Mi
Review №82

The customer service was excellent. Handled any questions with ease. Very nice staff.

Ro
Review №83

Paige was very helpful and patient. She made my experience great one. I will refer others to this location.

Ca
Review №84

Vinnie and Katy and Manny and tiesha, stayed 2 hours til they got my phone working . They were extremely helpful and very nice. Great service !!!

Ch
Review №85

My experience at the Verizon store in chalmette was great. Paige was very knowledgeable at her job and has an awesome attitude, thank you very much Paige for your assistance.

Is
Review №86

Paige did an amazing job today. Im so happy with my new tablet and hum :)

ra
Review №87

Ashley was knowledgeable and very kind! Awesome worker. Very pleased with my service.

Cy
Review №88

FANTASTIC help. Instructed on use. Quickly responded to my problem and fixed immediately!

Ta
Review №89

Wonderful Service Page was great help. THANKS FOR THE GREAT SERVICE. Again

Le
Review №90

Paige took great care of me and helped get everything transfered from one phone to another. Amazing Service!

Da
Review №91

Paige assisted me today. She handles herself as a friendly professional. She offers information on options which is appreciated by the customers. Fabtastic.

Aa
Review №92

Paige was a great help. I love my new phone and will be back soon!

Ph
Review №93

So helpful. Took care of my problem quickly. Nice positive attitude from everyone.

on
Review №94

Breanisha Bradley was the person helping me. Everything was perfect. Spoke well, explained everything. From this experience, I will recommend alot of people

st
Review №95

Very helpful and knowledgeable

Ta
Review №96

The Verizon store in Chalmette is the greatest the ladies Ty Katie Paige are the best but the DM Vinnie is amazing everyone knows the products and all the prices. They know how keep the customers coming back with smiles!

Ca
Review №97

Today I was in the Chalmette verizon and I had the best experience with Ms. Katie. She was fast and very patient. This will be my store of choice from now on. Thanks so much verizon!

Dw
Review №98

Was greeted by a very cheerful rep when I walked through the door who helped me find wxactly what I needed! Quick in and out trip with no issues.

Ka
Review №99

Really depends on what rep you get. the manager is nice and very helpful but some of the workers seem to always have an attitude

Li
Review №100

Very nice lady that helped me to by a phone very professional and likable person thank you very much Tye Taylor.

Information
11 Photos
100 Comments
4.7 Rating
  • Address:8109 W. Judge Perez Hwy Ste. D, Chalmette, LA 70043, United States
  • Site:https://verizonwireless.com/stores/louisiana/chalmette/your-wireless-chalmette-1378822/?y_source=1_MTA1OTQwOTMtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D#/storeDetails
  • Phone:+1 504-510-3272
Categories
  • Cell phone store
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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