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Get Sassy Beauty Supply
1368 N Arizona Ave #102, Chandler, AZ 85225, United States
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Get Sassy Beauty Supply
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Ka
Review №1

Generally well-stocked on a variety of braiding and crochet hair. Lace-front stock is okay and very, very limited on traditional and human hair wigs. Adequate supply of hair products and supplies for both men and women. Store is well kept and orderly for the structure. Well, the short-fall has traditionally been where the sales associates meets the customer (and I do not mean the owners). It is not acceptable for a customer to hear music literally singing p***y and d**k while in the store. Absolutely unacceptable. Pull your panties... Absolutely unacceptable. Absolutely unacceptable as it limits the returning clientele that prefer to purchase in a business like environment, not an underground spot. Since I became a customer prior to the move from one location in the strip mall to the more visible spot, and having had interaction with the owners, I must say I am disappointed the service and atmosphere has deteriorated to this level. The various efforts to increase business (braid bar/vendor space expressions) have not gone un-noticed. We all know what happens when the boss is away but there is a boundary that should not be crossed. Business is business, and you have lost mine.

Ea
Review №2

I love the experience...they hav something they call the braid bar it be lit

An
Review №3

The Staff at Get Sassy are extremely professional. I showed up before the store opened and instead of being rude and making me wait, I was let in and greeted with a smile. They have amazing inventory and all my questions were answered when I asked. I would recommend this place to anyone, it has such a great atmosphere and great prices. They also have business cards in the front which I thought was awesome if you need help with getting your hair done.

Et
Review №4

I am always at Get Sassy! There staff is amazing and makes you feel welcomed. Plus, the music is always poppin which makes for a welcoming environment as well. Its the number one place I dont mind commuting to buy my braiding hair, ear tape, and various edge control products.

de
Review №5

I look forward to supporting Black Business, after all their far and in between in the area. But..Great customer service anywhere is important to any customer. I patronized this business today, probably the first customer of the day and I wasnt looking for the confetti to fall... but couldnt I have gotten a welcome greeting as I entered and or can I help you find something. The young lady was not friendly at all and didnt thank us for the purchases. This was not the first time that we patronized your store only with the same customer service.

Sh
Review №6

I tried to get a refund on some hair clippers and it took two people to ask me A question just to tell me I cant get my money back. Then laughed about it when I walked away. Very unprofessional. Go to Phoenix for beauty supplies!! This place is expensive anyways.

Fr
Review №7

Great selection of African American & other hair products. Good prices. Excellent service!

Ch
Review №8

Friendly atmosphere. Clean environment. Variety of beauty supplies; Hair extensions, wigs, body oils, grooming accessories, etc.Great source for minority hair and skin care.Staff friendly and welcoming.

te
Review №9

A variety of products at reasonable prices, friendly and professional staff. My go to beauty supplier in the East valley!!

Jo
Review №10

The staff is nice and the prices are good

Na
Review №11

Support black businesses they say, this store does not have a huge selection and they’re overpriced. Also I absolutely hate their lace wigs, I bought one and had to use concealer to hide the lace. Any other beauty supply store I do not have to do that.

Ca
Review №12

Great customer service. Found everything I was looking for and more.

sh
Review №13

Back again with another review!I tried to get a refund on some hair clippers and it took two people to ask me A question just to tell me I cant get my money back. Then laughed about it when I walked away. Very unprofessional. Go to Phoenix for beauty supplies!! This place is expensive anyways.

YO
Review №14

Best Experience ever!! Imma start comin here for all my hair products and the workers are amazing and nice! Best place!! And its so convenient and they are so helpful!! Highly Recommend this place!!

Ka
Review №15

I love this store! They have a variety of beauty products and the staff are friendly and helpful. 🥰

Ch
Review №16

Super Friendly! Excellent Service! Knowledgeable Employees! Quality Products! Best customer service out of any beauty supply store Ive been to in AZ! Ive found my permanent go-to beauty supply. Keep up the good work!😊

Ra
Review №17

Good service, helpful, friendly and most of all they had the supplies that I needed to do my faux locs 😁.

Jo
Review №18

I’ve been going here for years, and their selection is growing bigger with each visit. They’re always so polite and friendly and offer great customer service. I also love how the have a stand for business cards to promote other black businesses. That’s how I find my makeup and hair artist for my photo shoots. This is a great and professional black owned business. Check them out

ni
Review №19

Great customer service. Will be back again.

Ce
Review №20

Incredible!! I get all my hair products and the staff is incredibly nice! I love love that theyre so close to my house!! ^.^

Ke
Review №21

The two ladies that were working were very nice, and welcoming. They asked me a few times if I needed help and I am so glad they did. After looking around a bit, I asked for a few recommendations on products and they were very helpful. I will be coming back and recommending Get Sassy Beauty Supply to anyone around here.

J.
Review №22

Very friendly and a great selection of products. I love the oils that they sell too. Egyptian musk there is mu favorite.

Sa
Review №23

I give this a 5 star rate because i support the black owned businesses. #HappyBlackHistoryMonth

Sa
Review №24

Awesome costumer service.....always!!!

Mi
Review №25

Great store- friendly and helpful associates with variety of hair and hair product selection. Its worth r drive from S. Phoenix.

Lo
Review №26

I hate this store they should all be good people and have a great day

Sh
Review №27

Had everything I needed and more! My new go to black owned hair supply store

Jo
Review №28

Great service as always 👏 👍

Ch
Review №29

The best customer service period!!!! Every time I step in their store I feel like family. They all help me figure out what I need every time. It’s really sad to see 2 star ratings because a business ran out of bags to put your merchandise is. Oh please!!! That makes me excited for this business because they are doing tons of business. Who cares about a darn bag???? that can be fixed. I’ve always received a bag with my items if they didn’t have one I don’t care because I shopped at a store that treated me amazingly!! I tell everyone I meet about their store! We need to continue to support this store and not give low reviews because they don’t have a product. The owners are so down to earth you could have hit them on the gram or in the store and told them what you need and they would have worked with you. They will always get my money and my support!

N-
Review №30

The absolute BEST service I have ever received. I’m traveling for work and needed hair products. I googled beauty supply stores near me and saw that Get Sassy was close by. Wow! the reviews were spot on. As soon as I walked in they greeted and welcomed me. They smiled. They were engaging and helpful. They were genuine and perfect! Next time I’m in Chandler AZ I will return for sure. I also told my friend who now lives in chandler about this place.Best experience ever!

Cu
Review №31

Customer service was great and they were very knowledgeable, answered every question I had. Definitely recommend.

Sh
Review №32

First visit and I will be a repeat customer. Great customer service and good product selection.

no
Review №33

I love this store and the people who work here. They always keep it professional and are all very nice respectful people. They will forever get my business.

Te
Review №34

I like this place.... Small business and usually have some of the products available of what I need or want if I dont want to drive all the way to the city.......Very helpful with suggesting resources or businesses around the community....

P.
Review №35

A very nice hair supply store! I was greeted and welcomed into the store as soon as I walked in and asked if I needed help finding anything. (I appreciate good customer service!) The cashier was very helpful in helping me pick the hair I needed. She even showed me a picture of herself wearing the same hair I was purchasing which was a huge help. I will be returning asap!

Da
Review №36

Their customer service is great. Yet, they never have my color for ponytails, they either have black or deep brown, never a lighter brown or mixed, and it is either super long, not a lot of variety. Prices are a bit high for ponytails yet I go because they are closest to me. If more variety I would have scored a 5

Ma
Review №37

Ive been to a ton of beauty supply shops and haven’t truly been satisfied😑. But this is the best place hands down👏🏽.I got a human hair unit, also some conditioner I haven’t been able to find in a while, a mirror and some make up. The unit was gorgeous no shedding what so ever and it has held up! Definitely going to return. ❤️🛍😍

Na
Review №38

Love this place. Great support

Ju
Review №39

Had what I needed. Staff very helpful.

St
Review №40

Nice store,& friendly but some things are a little bit over price.

ol
Review №41

I found all the products that I needed here. Great quality products. I purchased some conditioner and an Eve brand clip-in the last time I was here. Absolutely love the customer service, very friendly and helpful! Prices were competitive as well! I highly recommend this store.

J
Review №42

I enjoy shopping here. The staff are very courteous and readily available when needed. I went in with my husband not knowing what I wanted and overwhelmed but Rita quickly turned this around and helped me choose a stunning wig. She was very patient, answered all my questions thoroughly and made professional recommendations for the future. I could not be more pleased. I will definitely be back!!!

St
Review №43

Friendly staff. Lots of different hair but not enough variety of the same type of hair.

Ka
Review №44

Today was my first time shopping and it will not be my last. Everyone was very helpful and welcoming. Products are priced affordable and you will definitely leave feeling satisfied with your visit!

Pa
Review №45

EXCELLENT SERVICE! Very professional and knowledgeable staff. Stocked well. If they dont have it, they will get it for you. I love going there. It is a pleasant shopping experience.

Ja
Review №46

Never have products

vi
Review №47

Get Sassy is a Chandler AZ gem. Ive been witness to their great customer service and vast knowledge of the products they carry. This is a good store to visit if you are looking for hair extensions, braiding hair, and hair care products.ask for Syerita shes amazing..

Ti
Review №48

Black owned business. The most excellent customer service i have ever received at a beauty supply store. The owner and her staff are very pleasant to interact with. They should teach some of these other useless business people how to run a business and have the customer keep coming back!Update: That reviewer by the name of Hannah, I doubt shes telling the truth. How can everyone have a good experience and raves about this business and all of a sudden a negative review pops up and their complain is the customer service? Really? If anything thats what they are good at. I guess when you start thriving the haters start coming out. Not to talk about the business they tried to patronize. I have been to Sunnys off Baseline and Alma School and I can never find what I am looking for. They are expensive, poor customer service and selection is limited especially for ethnic women. This reviewer I doubt is an ethnic woman or probably a competitor.She further complained about the daughters customer service skills. Wowser! Furthest from the truth. Shes the nicest and friendliest person you will ever meet. Shes very helpful, polite and always have a smile on her face. I was just there a week ago and she attended to me. Nothing but a positive experience!I cant believe people will go the extra mile just to be vindictive! I am very critical and I know when a business is not providing good customer service.I updated my review so other reviewers can see that Get Sassy is the place for your beauty needs especially for ethnic women. I have never gone there and not be able to find what I was looking for. Their knowledge on hair care is something money cant buy and none of the other beauty stores I have been to have delivered what Sassy Beauty has. Check it out and you wont be disappointed.

mi
Review №49

LOVE this store, I needed to ship some products and the staff advised me of every item and costs.So wonderful and I as able to this over the phone because I was in a rush.Amazing to find true customer service focused on the people and not to get a sale, will shop there as often as I can.

Ha
Review №50

This is a convenient store to purchase beauty supply items in the east valley. This and Sonnys Hair are the only ones that I know of. Its a very small store. I only go here because there are no other options when you need something right away (they may not even have it because the selection is very slim) Sonnys is my first choice, then here. If the daughter wasnt in the store, itd be a better experience, because she is very short, meaning quick to jump to an attitude for absolutely no reason at all. Which is very unbecoming of a so-called professional business owner. I was completely thrown off by it and dissapointed because I was a customer.But Sonnys Hair is great and its only a few miles from this location. Google it! :)Also, Mid K Beauty in Phoenix is huge and a great choice if you can make the drive.Regarding Get Sassy, I DO NOT SUPPORT poor customer service and that daughter made that small store lose a customer.

To
Review №51

This is my 3rd time at this Beauty Supply house. Their selections are extremely slim for products and they never have what I want (girls barrettes, hair beads, the white bottle of wild growth) and today they ran out of shopping bags to put your merchandise in. The customer service is good, thats the reason for the 2 stars. Product selection is terrible.

Bu
Review №52

Well stocked. Great service.

Am
Review №53

All the employees are friendly and helpful. This is a black owned shop. I believe it is owned by two sisters and one is a teacher like myself. Prices are 👍🏾. Support this business !

Al
Review №54

My go to for my hair products

Po
Review №55

Love this place! I only get disappointed here when they run out of the color braiding hair that I need. I would like to talk with management personally not about issues. I like this store.

Qu
Review №56

Love it here always great service friendly and helpful staff wide selection of hair. Im excited to witness their growth in the community.

Em
Review №57

A very nice beauty supply and reasonable prices. The ladies that work there were helpful and very friendly!!! Im hooked. They have a rewards program. They had me with heeeelllllloooooo!!

Ad
Review №58

Quality and variety of hair is awesome! Everyone has been very friendly and helpful 😊

Ba
Review №59

Large selection of hair knowledgable and friendly staff. I will go back and recommend this shop

Br
Review №60

I visited this store today for the first time. The only reason im not giving 5 stars is because the hair selection is very slim. They had alot of braiding and crochet hair (which is the latest trends) and brands i am not familiar with and great prices but i would definitely come here again. The Customer Service was Excellent! Each staff member greeted me and in their own way came to check on me to see if i needed any help. I wasnt sure what style i really wanted to get so i didnt make a purchase today. I definitely recommend and will be back when im ready to get braids.

sh
Review №61

I was looking for other beauty supply stores and came across this one online. I read it was black owned and decided to drive from Mesa to chandler.It was well worth it, the staff is so friendly and welcoming. I went to get burgundy jumbo braid hair. As I was looking the lady came up and asked if she could help me find something, her aura was so positive and inviting. I signed up for their membership thing and got 5% off of my purchase. Over all it was a pleaseny experience, conversation, good vibes and they didnt mind my 2 year old acting like a 2 year old.I only wish they were opened on sundays 😩😩

Av
Review №62

I love this place. Great product and even better service.

Et
Review №63

Very classy and professional business. I found all the products I needed. Excellent Customer service with a heart.

Ji
Review №64

Love the owners. Always helpful and interactive. They have answers for more than just hair.

Wi
Review №65

I just went for the first time today for a friends referral; very nice and clean store! Great customer service, which Im huge on, and pleasant atmosphere! I will be frequenting this store again!

Vi
Review №66

Its my wifes favorite. Ive invited them to visit Gabbys Wild Elk Restaurant.

Si
Review №67

Loved the shop keeper. Very friendly and helpful. Well worth the drive from where I live

Va
Review №68

Very pleasant place. Have the things I need when other beauty supplies may be out☺️☺️

Ma
Review №69

Piece of junk store! I go there on my lunch break to get much needed supplies and sign on store says” emergency had to close-brb” how unprofessional! Don’t go there!

Al
Review №70

The Team at Get Sassy Beauty Supply are very pleasant, helpful, professional, and knowledgeable about all of the products in their store. They have competitive prices and I highly recommend their store.

T
Review №71

I went to look at loc supplies for my new freeform locs. They had a lot to select from and I ended up with some loc jewelry and earrings. One star off for customer experience - because once I got to the counter to pay, I was asked if I was ok with the price (could I afford it maybe?) and was asked if I knew I am buying loc jewel and not an earring (it said “Tiffany’s Loc Jewels”). I know I looked disheveled as I was having quite the rough day, but I can read and make plenty of money for a $20 tab.

Ap
Review №72

Rita was very professional and knowledgable. We will most certainly return.

Su
Review №73

Very friendly and helpful! Great prices as well!

Qu
Review №74

Staff was very friendly and helpful. Small store but convenient with certain products.

Al
Review №75

Very friendly. Cute stuff. Will order new stuff if you ask.

Br
Review №76

Always has exactly what I need, staff is knowledgeable. If they dont have what you need, they can tell you where to get it.

Le
Review №77

Great assistance. Very friendly. Competitive prices.

An
Review №78

Everyone is always so very nice and willing to help you. The bonus is that its black owned. Support support support!

Ch
Review №79

We always find what we need and the owners daughter is sweet and friendly!

Ti
Review №80

Great shop. Very friendly and helpful.

So
Review №81

Absolutely love the customer service and prices!!! Fist time customer and will not go anywhere else from here on out.

Im
Review №82

Had everything I could ever ask for and more. Customer service was great and personable as well

Jo
Review №83

Awesome customer service! I had some issues with some extensions i bought. Usually any place that sells extensions wont do anything if the extensions dont work out. But Lamar totally made it right! The girls that were working, nyla and (i wrote it down then lost it!) Maya i think??? Totally awesome and friendly. If you need products for textured hair, this is the place! My son is mixed and i have no clue what im doing wiith his hair lol they totally helped me find the right product for him. Theyre prices are great to. I live 10 miles away but ill be going there whenever i need something they have!Thank you Lamar!

Po
Review №84

Get Sassy owner is so sweet and is very knowledgeable. Helpful and professional.

Eb
Review №85

Every time I come here I receive GREAT customer service and they always have what I need!

Qu
Review №86

They had very reasonable prices and had the product I needed.

Ma
Review №87

Outstanding customer service! Vanessa and Lamar go above and beyond for their customers. Ive been in a few times before for barber supplies and Vanessa has always been very helpful, warm and welcoming. I recently purchased the Eve brand clip-in 100% human hair extensions (level 6) with the intention to color them a level darker with a red ombre effect at the ends to blend with my hair. I am a licensed cosmetologist and have colored extensions many times before so I thought this would be no problem. But the color would not take to certain strands of hair giving it a brown with blonde highlight look which did not match my natural hair. (I have never purchased this brand before and unfortunately, the manufacturer of the extensions failed to put a disclaimer on the back of the package stating NOT to color this particular brand of hair.) Also, 2 of the smallest clip-ins were missing from the package. I have fine, thin hair so I wasnt too concerned about the small pieces missing. But after 2 hair coloring processes and no luck, I called Get Sassy and spoke with Lamar and told him my situation. He was very understanding and actually cared about my concern. He called the manufacturer right away and got back to me within 15 minutes. He gave me a store credit and I came in the next day to pick up another set of extensions. I chose black this time because it blends nicely with the color I have on my natural hair. Needless to say, Get Sassy made it right! They genuinely care and are passionate about their business, and that is hard to find. I recommend them to anyone looking for beauty or barber supplies. Thank you Vanessa and Lamar for being so awesome!

He
Review №88

EXTREMELY pleasant customer service and great prices. Ill be going back for all my extention needs :)

Mo
Review №89

Great Place!! Friendly and helpful, I recommend to everyone!

an
Review №90

INCREDIBLE customer service. I ordered a wig I needed for a performance! AND OMG the owner found out the wig was under priced on her website PRIOR to shipping it to me, and yet sold it to me for what I paid for it. I mean it was not a little underpriced when I went back on her website, I noticed the wig was underpriced by over 100.00 WOW. They have a lifetime customer in me. Talk about fair! On top of that she shipped it to me in time for my show! I plan to GET SASSY over and OVER again:)

Fr
Review №91

Excellent service, great place for your beauty supply needs.

La
Review №92

Easy to get to and the lady I spoke with was very helpful.

Ke
Review №93

For some reason Every time I go they tell me I dont have a rewards plan and o buy a new one and we have to call to verify that I do!🤨

Ja
Review №94

They had everything I was looking for at a good price!

Tr
Review №95

Helpful ...nice people convenient location

As
Review №96

Expectional customer service accompanying a pleasant and joyous atmosphere.

j
Review №97

Very helpful staff, great quality products!!my go to, for sure

Tr
Review №98

Closest store in Chandler for African hair needs, great customer service

va
Review №99

They have very nice hair and hair pieces

sy
Review №100

Black hair products in Chandler the best great quality great

Information
85 Photos
100 Comments
4.8 Rating
  • Address:1368 N Arizona Ave #102, Chandler, AZ 85225, United States
  • Site:http://getsassybeautysupply.com/
  • Phone:+1 480-917-0014
Categories
  • Barber supply store
  • Beauty supply store
  • Cosmetics store
  • Wig shop
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:8:30AM–5PM
  • Saturday:Closed
  • Sunday:10:30AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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