I am super happy with the customer service! Seriously, the staff was so friendly! Shout out to Shawn and Joshua, and the biggest shout out to Susann! The deal offered was very fair, I couldnt be more happy! They all really took their time to make sure everything I brought in was good value, and I brought in quite a bit.

Susan! You were amazing! Only place in town whos polite and willing to help me out on what I needed! Stellar customer service!

Susan is exceptional. I called ahead to ask about selling my gun collection. Susan let me tell her about what I had and she listed a few of the prices I could expect. It seemed fair so I brought in all my guns to sell.When I arrived Susan took a look at my collection and asked me what price I was looking to get. When I told her, instead of haggling me down, she went out of her way and catalogued every firearm I had along with various random ammunition and took her time to get me the price I had asked for!Hands down some of the best customer service I have ever recieved and their prices are more than fair.Thank you so much for all your help Susan!

Sean/ Shawn (didnt ask which spelling) was great. The location is hidden in a strip mall but has a lot to offer. It was a clean and spacious location.

I purchased a firearm from Oro Express the other day and could not have had a better experience. Thank you!

Went in to look around for more music equipment and ended up walking out with more, I was helped by a great employee by the name of Josh who gave me friendly assistance with great insight behind it. Thanks again.

Great and friendly customer service and representative shawn always has the knowledge and eye for a great deal

I came to this place on a whim to look at some gold and silver, they were really helpful and fair. A firearm had caught my eye and the service got me back in a week later to buy it. Fast forward another couple weeks, I wanted more silver and even though they were closing up Josh had what I was looking for set aside and ready for me.Excellent experiences every time. I will give them all the business I can!

Susan and Josh were very helpful and even allowed my to take apart and examine a Springfield Model of 1922 to ensure that it was in good working order before I committed to buying it. They never tried to rush me and even tried to get me a fair price for firearm as well as listened to and appreciated my ramblings on the history of said firearm. I would definitely suggest you pop in and check out their selection.

These guys were awesome. Treated me very well. Great conversation and great prices. Thanks guys

Josh was very nice and helpful; ready to give information and help test out products before being sold. Very nice good attitude, place was clean. Recommend 10/10 will come back again next week. :

Came here after being burned & lied to at Albert’s down the street. Josh actually gave me the time of day and ran legit tests to confirm my silver. He’s very knowledgeable about jewelry and I definitely recommend coming here.

Super easy and fasy! Josh was able to get me the best price affordable for my camera!

My first time in a pawn shop, the lady Suzan made me feel comfortable. Also advised me to check a bigger chain to see if I could get more money for the ring I was selling. Turns out the chain offered me the same amount so I came back here to give them my business. Josh helped me and made me just as comfortable. They gave me what they offered the first time... very happy.. great experience, will come back if I have ever have anything else to sell!

Josh was open and honest from the go! I sold these guys gold and I got top dollar!! Best prices in Chandler on your gold!

Susan is the BEST Pawn Manager. She went above and beyond when I most needed the help. 10 stars!

Susann was so helpful with assisting me in selecting a new gun. I purchased a beautiful, purple Bersa 380 in under 30 minutes. She made the whole process quick, easy, and enjoyable for us. I will be returning to this location due to her amazing customer service!

Very helpful was able to get a title loan with no income proof, great staff!

My experience at Oro Express was great here in Chandler. Josh was patient thoughtful and honest...Mmuchmuch work out what I needed to work out to be able to get gas for my ride

Clean kind and real helpful place, good prices, great staff clean items.

Excellent service, very helpful! Will return!

Wow! So I needed some $$$ on the fly- I made a pawn and had me in and out in about 10 minutes! Never has that happened to me at a pawn shop- Best of all the lady there was very polite and I explained to her I might be back the very next day to get my item back, she said if I did that she would see what she could do for me. I came back 2 days later and she still took 20 bucks off what I had to pay to get my item back. Ive never been to a pawn shop where the employment wasnt trying to scrape every dollar they can from my wallet. I applaud this lady for keeping it 100000000! Go here, they ll take care of you.

I had an excellent visit to Oro Chandler. Josh helped me out in every possible way to make sure my visit/purchases went exceptionally well.

Josh was kind, helpful, and knowledgeable. He was very reasonable on my pawn and I feel good about shopping with them in the future.

Came here to sell 2 blocks of silver. I called ahead and spoke with Josh who said I can come on in and they’ll appraise what I have. Josh was fast and gave me exactly what I asked for, for the silver. Very satisfied with their superior level of service. Thank you!!

Joshua is a excellent help ! Oro express is awesome and always helps when I’m in need ..check them out definitely a huge help and great customer service never lets me down 😌

Best pawn shop around chandler area! All employees are very very helpful and kind! Would recommend anyone to go here!!

Job had Great customer service very helpful I found something at a great price and its perfect for me.. thanks

Guillermo and oro express are the real deal. Great prices and great service. Bought a bike and it wouldnt fit in my car without removing the front tire. He grabbed tools from the back and went to work in the middle of the store. Got front tire off and bike in my car. Thanks GMO and Oro Express I will be back to this location and Im driving down from Maricopa.

Susan and josh worked with me to get me a great deal for my IPad Pro. Would recommend services to family/friends.

Fantastic experience. Ask for Josh, the guy is great to work with and makes the experience a whole lot easier.

I had been stuck down in phoenix for 2 and a half days. Had a tire blow out, and just a sleu of other headaches throughout this trip.Then i came into oro express chandler pawn and i met Josh. Extremely friendly, efficient, and empathetic he was able to get me the $250 i needed in order to get back home for now. Thanks again to Josh and oro pawn!!

Great experience here. Josh was very helpful i would come back here again an again

Best deals in the valley. Go check them out and ask for Guillermo.

I had a great experience Josh had a great costumer service.

This store was so great!!! I definitely recommend G-Mo!! He was such an amazing helper and answered all of my questions. He happily assisted me with all my needs as well as provided me exceptional customer service. They had a great selection of items and also the store was very clean and organized. Will definitely be returning and shopping at this location again.

Joshua and Susan were not only helpful but also respectful. And respect at least in my eyes gos along way thanks.

I originally went here looking for coins dot my son, he started collecting them, but found a ring I really liked and bought that too. I ended up needing to rerurn to the store because I knocked rhe diamond off my ring somehow and needed a copy of the reciept. Well i spoke to an amazing lady at the store who absolutely went out of her way to help aasist me. She also reccomended a place to have ring repaired. I would reccomend your going there. They have all kinds of merchandise and they go out of their way to make sure that you are 100% satisfied!!

The best PAWN SHOP, in the area!!First Class Service, with EXTREMELY knowledgeable employees! They take in Brand Name Designers & in Good Quality and Working Condition! Dont waste time going anywhere else!! 😊

Great service and awesome deals S/O to josh definitely recommend this place !

Highly Recommended!I purchased a firearm there today and the whole staff was very helpful, nice, and professional. They really pay attention to detail when it comes to purchasing firearms which I really liked. I would like to say again Thank you to the staff for making my experience there at Oro Express Excellent!

Josh was extremely open and honest when appraising my items . Good experience

Repeated great experiences at this location! They take Amazon gift cards too! Ana helped me today and was wonderful, fair, and patient, and informative. Karen is awesome as well and such a sweetie! Decent safe location and consistent hours even Sundays!

Nice and clean shop. Quality items for sale.

Customer service was great.thanks josh

Went in today to sell some old jewelry that my ex had left and I have to say this pawn shop definitely stands out from the rest in the area. The store is very clean and organized with A LOT of great merchandise. The staff is terrific. I worked with Sam and I have to say he went above and beyond all my expectations. He was very professional, kind, and extremely fair about pricing. If you read this review Sam I really appreciate your help. If youre looking to buy or sell anything in chandler this is the place to come to hands down.Update: I came in again earlier this week to sell some old jewelery and i have to say the customer service is second to none! The manager and staff always have a friendly and inviting attitude. Highly recommend this location if you need to buy or sell anything.

Josh was very professional I will recommend this place of business to anyone I know

Got an amazing deal on a paint sprayer from Susann! Would definitely recommend her and this pawn shop to anyone! Great customer service, ALWAYS!

Josh helped me out and was a great help they take care of thier customers very well!!! I will be a returning customer!!

Joshua was extremely helpful and honest when getting rid of my gold coin

The people here are super nice. Very informative. Isnt a very large store but seemed pretty busy. Got a good price on some jewelry I sold. Will be back again...

Josh is Awesome he really helped me out. Great service!!!!

Ana was very helpful, and made my experience here swift and smooth. She was able get me above what I was asking for! I would for sure recommend this place to anyone looking for some quick cash!

My first time here and the experience was great! Guillermo really helped my out and was very thorough with everything. Great customer service and professionalism which is always great and hard to find nowadays. Definitely going back!

It was very clean, I was greeted by Guillermo he has some great customer service. I was looking for a ring for my Mothers birthday and he made it a great experience. I can appreciate him helping me out since I did look at almost every ring 😁. Thank you again!

People check this out! They have a sign and hand sanitizer at entrance! Common sense smart! And great prices and selection.. Karen very knowledgeable

Anna was a great help to me and my girlfriend while we were trying to sell some of her old jewelry. She was very kind and her customer service was great!! Will definitely be back in the future.

This location is the best! Guillermo is such a great help and really knows what he is doing. Hes very professional and has great customer service. Highly recommend!

The customer service here is unbelievable! Ann was incredibly nice and super friendly. She gave us the greatest discount on an amazing camera 📸! Definitely recommend this pawn shops to anyone and everyone..

Honestly this pawnshop truly blessed me in a way that changed my life forever if it wasnt for the amazing staff that work there, I dont think i could have made it where i am today because its amazing people like Sam that make a difference in everyones everyday life. He truly was very respectful & helpful in a way I never thought someone could ever give such extraordinary customer service he has truly made one of the biggest impact in my life & I plan to keep pawning here anytime Im ever in need I know I can count on Sam & Oro Express Pawnshop to be the blessing & help I need. Thank you Sam & staff for all that you did for me & my family most importantly thank you all for all that you do for everyone that comes in your shop. You truly have the cleanest & most amazing staff here at Oro Express Pawnshop Im glad to say my experience was beyond amazing for the very first time & Im grateful for all that you guys do for your customers, its been a pleasure pawning with you guys today much love & respect always . Thank you Sam for all your help & leadership cant wait to see you run your own shop because you truly deserve it . Thank you for all that you did for me & my family once again & may God forever bless you Amen .

I was so nervous going in because I thought they would take advantage of me not knowing what I was doing, but Guillermo really changed my opinion. I felt I got what I deserved and he was so respectful, helpful, and informative. Ill definitely be making the trek back here next time.

I went in to look around and Guillermo was such a big help. He was able to answer all my questions. And assist me with what i needed. Thanks for the great expierence in you store!

Great place for quick easy cash. Friendly staff Susann gave me a fair price . Good selection of firearms and compound bows. Will definitely come back to purchase a firearm.

I went into this pawn shop for a quote on my firearm. I was told since it was not in perfect condition it wasn’t worth much. “Perfect condition” in a pawn shop? This isn’t C2 Tactical or AZ guns these firearms are all second hand. Oro’s expectation of firearms is too high, I wouldn’t bother pawning or looking at their selection of firearms. Super Pawn is an excellent alternative that’s close by.

Absolutely love this place! Amazing customer service, great staff, and got offered more money than anywhere else on my loan. They also have great deals on their stuff. I was attended by a nice young man who I believe goes my the name Carlos. He was super nice and very informative. Explained everything with detail and was extremely helpful.

Mia was extremely courteous and considerate. I felt a sense of honesty and generosity you don’t normally expect from a pawn shop. It was obvious they had my best interest at heart. Was more than fair, and open with various options, depending on individual preferences.

Karen was very helpful and gave me amazing service. She answer every question I had about title loans. I highly recommend Phoenix title loans.

Gave me a fair price. Good deals on guitars. Karen and Susan are great. Iwill be back

Ive coming here for months they have very reasonable prices they are always willing to work with you! Karen is very knowledgable and friendly

My wifes coming BIRTHDAY i want a little bit impressive gift for her. Diamond is the best choice, but budget concerned me most, that when Susan Davis offered the best deal ever. I would highly recommend to anyone, not whats i say, try it.

I’ve come to the chandler Oro location twice to pawn a item temporarily. Susan was Awesome and helpful. Easy process, good interest rates for 90 pawns. Thank you. If I ever need to used their services again. I sure will!

Thank you Susan and Karen for explaining the pawn process and being so patient with me, i will come back and buy my electronics here from now on. excellent deals.

This is my go to pawn shop near where I live. I will not go anywhere else because I have been treated like family and always respected when I bring items in for loans. Susan is an awesome employee and makes every stop in to the location a fast and easy experience. The rest of the staff is also very friendly and professional. Sam Eric and Susan have been a life saver for me and my family. Thank you guys soo much for everything you do for us!!

Guillermo G was beyond helpful. I felt like I got a good deal. If he ripped me off I would not have known, he felt genuine. Will go back and ask for only Guillermo.

Great service!

Anna was a great help, give her a raise immediately!! I’ll definitely be coming back! 👌🏻

Fist time pawning someone was quickly attended me with great customer service highly recommend

Best looking pawn shop Ive been too. Clean, friendly, and understanding. Management has something good going with this place. Highly recommend.

Customer was great! Ana had a great selection of PS4 games!! Will definitely be back!

This place is awesome. Nice selection of items, from tools and games/DVDs, to jewelry and guns. Need a big screen TV, come in and check this place out. Also, for any musicians looking for a guitar, this is the place to look first before spending stupid money at the big stores. Come in and see Eric for anything you need.

G-mo has displayed great customer service in helping me get that perfect gift. Thank you so much

Great lady to work with Patient gets the job done help you out whatever you need

So this place has very good selection of goods and the people here are very nice and helpful Ana was very nice and will to haggle on the tv that I got.

Good store with great staff and alot of items for sale. Went in to get a quote for some games and Guillermo was very kind and helpful, I definitely recommend this shop to anyone looking to get the most out of their items thanks guys

THIS IS MY GO-TO PLACE! The place is fair and honest. Always clean and about their customers. HIGHLY RECOMMEND ORO EXPRESS!!

Gmo was great always Hooks me up when looking for anything I need. Thanks again

Not sure how you expect to sell anything when your markups are 100% more than what an item retails for. It would be great too if the employees would be interested in helping you rather than sitting behind the counter on their phones.

This place is the Bees Knee’s! Susan is a sweetheart and super pleasant to work with. She helped me get the amount I needed and answered any question I had. I would recommend anyone and everyone to come for all there quick cash or pawn needs!

My friend and I tried to go here this morning. They wouldnt take the time to come unlock the door they just kept buzzing us in, even though we were telling them their door was still locked. I tried to call afterwards but the person simply looked at the phone and ignored it! Hopefully you arent trying to pay back a pawn and this is their attempt at getting you to leave so they can keep your stuff.

Went in to take a look around & was helped by a gentleman named G-Mo he was very helpful & will be back just because of him.

Came to Oro Express and found exactly what we were looking for! Sam made sure to take great care of us. The store was cleand and they were super friendly. Will definitely be back.Thanks Sam for the great service!

Eric was so helpful. This was a pleasant experience. I was able to get what I needed for my item. I even ended up buying a movie from there awesome movie selection

Wonderful experience, didnt make me feel shameful. Very nice...... Mrs. Susan was very sympathetic and understanding. If you do get in a bind and need some cash. I would definitely recommend ORO EXPRESS PAWN..............

Very friendly staff Karen was very helpful explaining the pawning process!

Great staff Karen gave me a great deal on gold and gave me the option of layaway.

Karen the employee was rude, wouldnt provide management name and time as to when management would be in the store. Said she didnt have to answer my questions. This place is terrible and I will never purchase anything from this store.

I love this place always the best prices in Chandler. Sam is an awesome employee, great person to do business with. Very helpfully.

First time here and Eric helped me. He has awesome customer service and was very friendly, helped with all my questions and concerns and made me feel important. He was awesome!!! I highly recommend coming here.

Susann and Shawn were really nice and welcoming when I went to their establishment, I came in about 2-3 weeks ago and promised Id do a review for their service. Good people and Shawn is a good conversater.

I definitely would recommend this place. Ive pawned a few items here and always get a great deal and customer service is grat and very helpful. Ask for Chris for great service.