There s2 other ones in the area but so far Ive liked this location the best. This one has a very good selection and every time Ive gone to look for a last minute part that somehow I missed while prepping my truck for the strip, theyve never disappointed. The lady that works there was very knowledgeable when I stated my specific needs and even went to the back and brought back several other varieties in case i liked one more than the other. I honestly prefer having to cross under Beltway 8 and the busy intersection just to go here. Plenty of parking as well.

15 minute wait to ask if they could check the codes on my car. They hand me a tool, said plug it in, its in your car. Turn the car on and it will let you know when its done. Took less than 2 minutes, went back inside and they printed out what the machine stored about my car which turned out to be wrong. It failed inspection because the person who cleared my code for me at Muffler King in Jacinto City, when they installed my new battery, cleared all the codes so it wouldnt register anything. So $292.00 later it passed inspection after being made IM Ready.

Ms. Lovette is the kindest she has patience very helpful. Reason for 3 star rating is because i walked in and saw a man struggling to communicate what he needed i asked him if he needed help the cashier was getting annoyed and raised his voice at him. The customer was not offending him or raising his voice. He said he didn’t like the way he was being helped. I understand it is frustrating but there is no need to raise your voice at an older Hispanic gentleman and also help him in a rude manner.

One of the guys was willing to help while the supervisor wasnt having anything to do with us

Had just what I needed. I got a little upset,when I seen this guy,buying mobile one motor. J work for shell we run quaker state and pennzoi OMG. But its cool. We will get them😁😂😂😂😂

I came to this autozone looking for rear chucks and oil filter for my nissan altima what did i get nothing they didnt have nothing for this car, Im not happy cause i was sent to this location from another autozone and nothing

The staff and store is always clean and helpful.

Took two tries to get correct blinker bulb after disassembling front light fixture

In and out! Fast transaction and had the parts I needed

I called in search of windshield wipers. It was more than I wanted to pay. I called another Auto Parts and found some for half the price. It pays to shop around.

I can shop at auto zone all day. Love the wide selection of accessories and parts.

Everything is very expensive. Walmart cool store and all price cheaper 🙋‍♂️

I just want to Thank John for helping me add a circuit...Appreciate ya

Just went to get my service engine light reading, the gentlemen behind the counter was very helpful, explaining to me how I could fix my problem, overall happy with this location!

I thought the prices were pretty good! I was also glad they were open till 10:00pm on Saturday.

Quick friendly service

3 trips to get a simple battery terminal wow really you have a computer to tell you your job

What could go wrong. Everything was good

Terrible, i made an order online for curbside pick up, chose to buy the item here to save 4 bucks, email said they offer curbside pickup but I had to get off anyway cause the employees didn’t seem to want to work. First and last time I come here

The older gentleman name luis was such a help, he was such a help.

Terrible customer service. Lackadaisical attitudes as soon as you walk in to the door. Took some time to be acknowledged as I walked in the building.

Great service. Bought the wrong part and they gladly help me get everything swapped out. Highly recommend this parts house

I like this AutoZone very good staff working there the black lady thats working there since the store opened is the most knowledgeable and helpful employee of the month all the employees are helpful!..

Usually have what you need but not always.

Very helpful

Very helpful

Its actually cheaper and they usually have what you need, they dont have to order it all the time..

No one at the register or the front of the store. I called out for staff. Two guys walk up from the back of the store. One of them says take anything you want. Well thats a setup. I told them what I was looking for. He said they didnt carry it. He gave me business card referral.

If I could give a negative star I would--- very unacceptable. i did my home work and check the correct and closest Auto zone on who would have my part. so i go in and pay for my Starter and get home show my son he opens it and says mom this is cracked i was furious.. How do you train these clerks and managers did one of the employees drop it and put it back on the shelf??? the guy that took my money never... i say never opened the box to make sure the part was in good condition. so I had to go back to return the damn part and i went to the auto zone on Sheldon and that guys made it right.. but I say if you screwed up on not checking the part you should refund me some gas money dont you think ... Unhappy customer...

After having a horrible day, I walked in thinking it was only my battery and to find out it was my alternator worse news i know but Daniel was super helpful in finding the parts and directing me a few shops that would be able to take me in rather quickly on a Friday. Super blessed. Best customer service ever!

Has good knowledge of various vehicles, makes and models. Explains in detail the product that you need to use on your vehicle to make it run better weather its their brand or a name brand.

I just so happen to break down in auto zone parking lot. The staff helped me out was very impressed. Long time customer and plan on staining

Jose Salmon and crew thank you for helping us with excellent service, I was very impressed it was my first time at this location but it wont be my last ! They know how to treat their customers, thank you so much, I highly recommend them to everyone.

I needed a locking gas cap. I found an associate to help, but obviously he was new as he didnt know where they were located. He asked another associate and was told they were in the front of the store as we approached the front. The associate walks off leaving, the other associates walk to the back and I can hear them talking. I am thinking this should not be as I am standing there waiting for assistance. I start talking loud asking for help since there isnt anyone manning the store, all three are in the back. Two in one spot and the new guy is off doing whatever. I cant get the gas caps myself, I walked around the store thinking I could get the cap myself but after not finding them I asked for help. Finally the male associate walks out after he hears me asking for help. I say the other associate left, oh he was helping another customer. He didnt say that nor did he say I will be right back. I ran into him in the back of the store. I should have left as the gas caps were more than the price listed at OReillys and the rude service. I wanted to give them a try but I will go elsewhere whereby I can get service. I could have walked out the store with whatever, nobody was watching.

I love going here to shop. Its my favorite store to shop at. The people are friendly and very helpful.

Worst customer service.If I could give no stars I would.I went in to return a car part and this African-American lady yelled at me and the guy helping me at the register saying “no returns” because the didn’t have money. She completely embarrassed the poor boy that was attending me in front of a line of people. If she would have talk to me in a different tone explaining to me that they didn’t have cash to give back I would have completely understood but she came off extremely rude and disrespectful. Won’t be back.

The young AA lady there is very knowledgeable and helpful on at least 2 occasions when Ive been there.

Jose Salmon is awesome. Went across the street for a battery from OReilly. After waiting for someone to check the battery and being told that the battery was bad we went inside and waited for 10 minutes to be told We have a line now so you will have to wait until there is no line. With that we left OReilly and came across the street to AutoZone. Jose was great. He agreed to install the battery, found me a bolt to use and even gave so e recommendations on how I can check my alternator. Truly great customer service.

Need improve on the staff dont know too much about mechanic at least the guy up front that deal with the client should evaluate before hire or at least teach them My dog know more about mechanic or parts that them at least thats my impression the few times i been there

Called and had to keep repeating what the make, model and part I needed because the lady that answered the phone was too busy talking with the other employees. Then once I finally got the price for the part, the lady just hung up on me. They had the cheaper price but I will not buy from them since their customer service is chit!

Quick place to get what you need. Courtesy staff

Very unprofessional and not very knowledgeable! When to OReilly across the street. I was greeted and solved my problem!

They have everything youd imagine an auto parts store would have, also their warrantys on in house parts are great, cant beat life time.

I did not enjoy my experience here, TERRIBLE customer service!! The First Lady I dealt with asked me a whole aray of specifications in witch I did not know... the second person I dealt with after I had to bring it back asked me for my vin number. Once she had it pulled up she read back all the specs and said, “for future references” well guess what... I don’t work on cars or sell parts so I will probably not remember the next time either... Want good customer service, there was 2 women and a man I would wait for the man.

I like that they check the codes on your check engine light free. Theyre expensive compared to shopping online, but the people are helpful.

This store has the worst service. For the most part the staff and thr GM had no idea what parts are needed for a vehicle. I had to order a head lamp assembly Sunday. Yesterday it came in yesterday (Monday) and it was the wrong part. I had to order another part again and pay more. Had the clerk done his job right, I would have thenright part today (Tuesday). The people here are a joke. If you think you going to get service and actual knowledge, dont get your hopes up.

Stopped In while it was raining, and the guy was great in helping me get my battery out and choosing a new one.

Really good service in this autozone I got the wrong part from the beginning and went to return it and exchange it for the right part and they helped me really quick

Very good serviceVery good customer serviceThey help you out like family

Oops! My bad! This review was for the OReillys across the street! This Autozone has an evening crew who absolutely has no dedication or even a hint of the concept of what customer service is!I arrived an hour and 15 minutes prior to the posted closing time and requested they test my battery, alternator and starter.The individual behind the counter said, No. Were closing in fifteen minutes.I looked at the posted hours of operation on Google maps AND they correlated with the hours of operation on the front of the building and told the guy, Your posted hours of operation says your open for another hour.Frizz boy said, Doesnt matter. Were closing in less than 15 minutes. Winter hours.I said, Ok! Cool! Ill take my business across the street to your competitor then. Thanks!Across the street, I purchased a brand new battery, a battery terminal service kit, a couple of tools, a bunch of automotive detailing products, and Ill be returning to them to purchase a set of brake pads, spark plugs, ignition coils and full synthetic Mobil 1 Annual Protection oil & filter for my 2009 Nissan Maxima. Look who lost out on hundreds of dollars worth of revenue due to being lazy and having a piss poor attitude without an ounce of consideration or concern for the customer. Great job guys!The following comment was actually intended for OReillys Auto Parts across the street...Very helpful. Tested battery, alternator and starter. Battery was bad and they loaned me the tools to do the exchange right there in the parking lot. Thanks for the help, guys!

Great prices and service

In and out. They had what we needed and some good deals on paint.

No help in that store, worst parking lot ever not sure who designed that

Bab customer service not to many variety in parts they i need it f my vehicule

Helpful people, showed me the right oil for my van. Thank you

Quick and good service

The employee at the desk was unhelpful. Not to be mean but 3 ladies only working at an auto parts store? Couldnt help me with automobile questions. I would rather go somewhere where the employees have knowledge on repairs and parts. No thanks

There’s a woman working behind the counter has a bad attitude and me asking for parts seemed like I was bothering her, they have too many other vendors that sell parts to go back there.

Employees have bad attitude, negative vibe. Hopefully they get better

A lot of parts and accessories and good service.

Great people, all ways a good one

Terrible I was in line and the colored lady did not attend me

Black short skinny manager works there bad attitude should be fired all co workers know how she is .Now the manager over the store is nice and I will inform him about her

Rude

The worst customer service ever!!!

Very helpful

Always busy w only 1 or 2 people working.

Well organized, neatly stocked

Marcos went above and beyond to help me with my battery and cable clamp.

Ive changed to coils there and the engine light still comes on

Never order the part

There close on a Saturday at 5pm when its supposed to be open till 10pm booo

No good service and they make hard time when you want to return no good parta

I am a senior handicap citizen, I asked for assistance to put a quart of oil in my vehicle and the employee said they were not allowed to do

Service is slow but otherwise ok!

Gave me wrong wiper motor and not professional

Great service

Good store

They gave the wrong brakes

Good prices

Great service

Great service

Good services

Great selections

Good service

Had what I needed.

I like

Great rewards

Wide selection of hoses.

Great experience

Good

Friendly employees

Friendly employees

Friendly employees

Good attention .bilingual people

Excellent customer service

Excelent service

There is no friendly or Spanish-speaking staff. The same Hispanics who work there discriminate against you. YOU DONT SPEAK ENGLISH. YOU DONT GO ON HERE. THERE IS NO WHO HELP YOU !!!!

The Herrisburg and Macario García area. It has excellent service ... 👌👍

All very well