It took a few weeks between estimate and installation. I was told they would come Monday but they showed up on Sunday. Good thing we could change our plans. Overall, the fence appears ok except for one side. There are crooked and poorly cut posts and an odd mix of rails. Several rails have obvious slashes in them. Rails are of varying widths and many have large rough patches where water could easily seep inside. It looks as if “seconds” were used to finish the fence. I’ve been waiting for almost 2 months now for someone to come out to look at my concerns. They are nice on the phone but follow-through is awful.
Waited 6 months for fence install. It was partially installed but they didn’t bring enough material so the work is still not completed. I made my deposit in November 2020 and it is now May 2021.The long fence sub contractor damaged two irrigation lines and covered it up instead of letting us know so that it can be quickly repaired. Having to locate the source of the leaks caused extensive damage to my yard. They didn’t glue the top of the posts like they were supposed to, installed the doors too low and at least one fence post has been installed without any reinforcement whatsoever- just vinyl plastic in cement.No Long Fence representative came to check the work and perform any quality control. What’s the point of paying these high Long Fence prices if I’m just going to get a bunch of guys who refer to the company as “the seller” and don’t even know they are working for Long Fence? This has not been a great experience with Long Fence and I will not be recommending them to other people.Update: 5/26/21 they reached out after reading the reviews and asked for pictures of the issues. I provided the pictures and now they have gone back to not responding. Fence is still only half way completed and with no date as to when it will be completed.
We are delighted with our Long Fence! It looks beautiful and is so well made! The gate is lovely, too. We would call them again! The crew was very efficient - came on the day scheduled and finished the job that same day. Kudos!
Fair price for our backyard (townhouse) fence and gate, workers were on-time and very professional. The team lead (Ever) ensured that we were periodically updated on the status of the project. He was able to answer our questions regarding the installation of the fence. We cant wait for Long Fence to return in a few weeks for our deck replacement. Thanks, Harry and KathyUpdate - Long Fence came back to complete install of deck floor boards and railing caps, see the additional photos. The demo was completed in one day, by one installer (Juan). Not sure if you can ask for a particular person from their team, but Juan would be on the top on my list. The decking material was delivered early the next day by two employees; again Juan did all of the installation work himself. Not sure if you can see clearly in my pictures, Juan’s level of detail with his expert craftsmanship down to the placement of the decking screws was faultless. I would highly recommend Long Fence/Decking to any of my friends or family.Harry and Kathy
Long Fence put up a new deck for us. The staff, sales person, and installers were great even when I could get a little hyper. Once they had all the permits and supplies it only took a week to complete. We watched as they built it and were very impressed with the installers. They worked with me all the way through and explained things I did not understand. I would recommend Long Fence for any of your projects. You would not be disappointed!
**The issue with our French drain has been resolved, and we are satisfied with the repair - all smiles again! Thank you!**Long Fence Chantilly Virginia ran a gate post straight through the French drain pipe that carries water away from my home. There is no chance this was done unknowingly, and now they are trying to dodge me. All I want is the gate post moved and the section of drain pipe repaired. You would think there would be some urgency, even if just to uphold their reputation, if not make me a happy customer! After almost 2 weeks of constant nagging - leaving phone messages, sending photos & emails, I have received one phone call letting me know that someone else would call me to schedule someone else to come have a look. Nothing. No one else has called, no one has been to my home. From reading other reviews, dodging clients seems to be the modus operandi for Long Fence Chantilly. Buyer beware! Keep your fingers crossed that nothing goes wrong - you will have a new part time job just trying to get a response if there is any damage/negligence. Unresponsive, irresponsible, unprofessional, negligent
We have used Long Fence for many years. They have put up all of our fencing around the whole yard. Some 7 foot fencing and some split rail. Most recently they replaced some posts and rails, and did some repair work on the 7 foot fence. Always professional and guality work.
They installed a wood Pickett fence for us in Dominion Valley in May/June 2012. We were required by HOA to have it stained. It has been stained twice. Pickett boards are cracking and crumbling at the top. I had a contractor here today to look at it and some of them crumbled when he touched them. At this point at least 45 boards need replaced. He said they must not have used pressure treated pine. The fence we installed at a previous home in 1984 and another home in1996 are still standing. This must be defective materials. Would not recommend using this contractor. Who ever heard of a fence crumbling in 9 years
I have had a very good experience with LongFence. A few years ago we used this company to install our fence and after that time we had problems with a part of it. We contacted them and they responded appropriately and repaired the fence. It is a serious company. Based on my experience, I recommend it.
If I could give 0 stars vice 1 I would. Absolutely horrible experience; they are very responsive when it comes to giving an estimate and receiving the down payment past that it is horrible. When paying the deposit I was told I would be called within 2 weeks for an installation date within the month after 5 weeks and numerous phone calls to customer service and asking for my deposit to be returned I finally had an installation date. After it was installed it was not completed within the day and I was told that they would return the following day to finish the fence now 6 weeks later and multiple phone calls it still isn’t complete. When calling customer service they are nice and say that they will call back but they never do. I will never use this company again and strongly recommend others to not use them as well.
I was shocked by some of the reviews stating Long Fence was unresponsive. I had a small fencing job to create a dog kennel in my side yard. Both the sales and services were responsive and accommodating. We got 3 estimates and Long Fence was the best overall value. I would recommend for future fencing needs.
Long Fence is professional in approach to give valuable suggestions before placing the order explaining every detail of the design;They worked with our HOA to make the required modifications.They ensured that the work is completed to our satisfaction.I will recommend Long Fence all the time for deck and fence.
The fence itself is great. High quality and it looks fantastic, no complaints whatsoever with the end product. However, the process from estimate to completion was exhausting. The company is not responsive and the installation was delayed almost three months from the proposed timeframe at contract conception. Now, I fully realize there are supply chain issues, but the delays were never communicated to us. We had to call and leave multiple voicemails and finally have our sales rep contact the corporate location in order to find out why the fence was not installed. This exact process played out twice before the project was completed. I do recommend the product but be prepared to be vigilant throughout the process and very patient.
Long Fence is a MUST if you want great quality and a professional crew to do work around your house. I had a small fence and gate replaced on my townhome and couldnt be happier! The two man crew who came out were completely professional and very meticulous with there work. They busted there backs trying to get all the old concrete and stone from the old gate out! Every ounce of the old fence, hate, concrete and rock was removed and hauled away. They cleaned up so well, you could hardly tell someone was there! One of my biggest pet peeves is when contractors leave a complete mess when theyre done with a project...not these guys!!!! My family has used Long Fence for over 40 years in the northern VA area and we have never had any issues. They are running a smidge behind now due to COVID-19 (shipments of wood from the lumber plants are backed up) but thats completely understandable. They quoted me 4-6 weeks and the project was completed on week 8...so not bad at all with everything going on. Highly recommend!!!! Yes, they are a tad more expensive than some other places but not by much.... remember, you get what you pay for so dont go cheap or youll kick yourself later!! My neighbors who need new fences also loved the work so, hey, Long Fence...youll be getting some phone calls!!! :)
It took a long time to get our fence in. We did order a special material, so we knew beforehand. It was worth the wait! Our fence is beautiful and gives character to our house. The service was quick and easy. I do have one suggestion, if a customer is waiting months for their fence, please give regular check-ins with some update.
Long Fence was hired to perform repairs on a 20 year old fence. They replaced bad pickets and repaired a faulty gate. The repairs matched the fence exactly so that after a few weeks you could not tell where the new material was placed. Excellent Job.
Long Fence sent a representative who gave an estimate (no hidden fees). Once I paid, the work was performed within 2 weeks. The crew was professional and did an outstanding job. I am pleased with the overall experience!
I had a fence installed in my back yard to be able to let my dog run around. The crew installed the fence on a slope and instead of following the grade installed it using straight sections leaving a 14 inch gap in one section. They were also inside the property line by about 4 inches resulting in sprinkler heads restrained by the fence turning my grass to mud where the sprinklers are restrained. Along the same property line the fence is not straight. I sent pictures to customer service and a representative came out. He said he would look into the placement of the fence inside of the property line. We had no further contact from him. A crew was sent to correct the 14 inch gap but ignored the improper placement of the fence. I resent pictures on 20 June 2019 after being contacted by customer service to ask if I was happy with the fence and have heard nothing since. This has gone on well over a month approaching two months. Throughout the process their communication has been non-existent. I also had a deck installed by Long and am very happy with the quality and communication by Bubba in the deck department. At this point I am ready to hire another company to correct the faulty install., get my sprinklers freed and my yard in order.
I was in need of a new chain link fence to block off a section of my yard to keep the dogs out of the mud and away from the neighbors dog. I also was going to replace two sections of my existing chain link fence. The representative that came out to give me an estimate was really friendly, professional and very thorough. I was happy with our conversation and the estimate that I received. He told me that it would be about three weeks before they would come out and do the work. It was close to the holidays so I understood and agreed on that.Unfortunately, it did take about two weeks longer than planned but once I called and talked to someone they came within a couple days. It was during Christmas and New Years so I let that slide.The fence looks fantastic and I was really happy with the two gentleman that came to install it. They were very polite and efficient and cleaned up everything before they left. Poor guys were covered in mud. (Again, part of the reason for the new section.)I am very happy with the overall experience from Long Fence. When I am ready to replace the remaining sections of my existing fence, I will definitely be calling them again!! Thank you so much!!!Sincerely,Becky W.
Was told 8 to 10 weeks wait for iron porch railings that was 1/25/2021. Gave deposit on 2/3/2021 and still do not have the railings installed. Have called 4 times within the last 2 weeks and each person we leave a message with never has returned our calls. Guess they are just interested in getting contracts and then just dropping you. We cant even get the name and phone number of their installer.
The railing is excellent. Unfortunity, they broke one of my exterior lights in the process. The model is no longer in stock. I have tried to get it repaired, without any luck. Now I dont know how resolve this loss before paying the final bill.
New fence up in just a few hours and looks amazing. The team even removed some thick weeds that were growing into the old fence. Amazing work from the team.
I contracted with Long Fence to install an aluminum fence and am pleased with the work they completed. The crew did a great job and completed the job in a clean manner (i.e. there was no mess or leftover dirt/rocks on my property). I recommend contracting with Long Fence am glad I choose them to complete my fence.
Great quality product. Gorgeous 6’ vinyl fence with double gates. Even better than the plans. Had to wait for install due to pandemic - worth it! Once installed they called to check and came back quickly to tweak one minor change. Courteous crew. Nice people. Highly recommend. Neighbors admire the fence, too. Thank you Long Fence.
We had a recommendation for Long Fence from neighbors and thought they did a good job. Fence looks great.
We love our new driveway! It has done so much to improve the curb appeal of our house and we have gotten tons of compliments on the project. In fact, of all the improvements we have made to our property this has been my favorite - the drive way is almost too pretty to use. Plus, Walter and his crew were so efficient and friendly. Their craftmanship is remarkable - everything was all hand dug. They are also the neatest bunch of guys - no piles of gravels or bits of trash to have to pick up afterwards. We would give this company 10 stars if we could!
The crew was here on time and they worked well together as a team. After the fence was done they did a great job cleaning up. Long Fence had a great crew come to our house. I have nothing but good things to say about them, and to top it off they finished the job in one day.
Simple and plain, DO NOT USE if you are looking for quality work.About Long Fence: Long Fences PledgeTo approach all jobs with prompt, professional courtesyTo accept all jobs with dedication to quality service and attention to detailTo accomplish all jobs by offering the best value for investmentNot true to their own pledge. NEVER EVER AGAIN will we use their services. Not worth our hard earned money!
Overall I was happy with Long. Scheduling was a bit of a black hole and when I finally got in the schedule, the day before they were supposed to come, they cancelled. I tried several times to contact the scheduler with no call backs and then... they showed up totally unplanned and did the work! Work was good, quick and the on-site crew was nice. The only other small issue is they didnt close the ticket with the utility marking the company and they came out three more times after the work was done.
The vinyl fence we chose was took a few weeks to get due to the color choice (golden teak). When installed there was a few upright pieces with damages. Looked like a manufacturing defect, it had small holes in them. When the rep was contacted the repairs were made without any hassle.
Our fence was too low in places for our new dog. Long fence replaced the back wall with a new fence in the same style. Work was done quickly and done very well. Very professional group.
I bought a new gate for my fence since the one I had was warped. Love the new gate and lock and feel secure to know that my gate wont open during a wind storm. The salesman was very attentive to my needs and the workmen installed the new gate quickly. I would recommend Long Fence for your fencing needs.
Long Fence did a great job on putting our fence. It looks great, craftsmanship and material are of excellent quality. I recommend them for your next fence project.
We are very happy with our new fence. Our yard is pretty hilly but everything came out great! Our only complaint was with communication. It took a few months, and we got a new salesperson in that time so we were in the dark on timing for a while. They were also under-staffed due to COVID so it took 3 weeks for the install. It was understandable, but we did not know it would take so long as we originally told it would be 1 or 2 days.Overall though, the end product looks great, we just wish we were kept in communication a little more.
The work was done professionally and looks great. I would have given this place 5 stars, but their communication from their office is a FREAKIN MESS! First of all, I was given a date, waited all day for them to show up, and then, when I called, was told that I misunderstood. No, I didnt. You told me Monday and I expected Monday.Then, after the work was done, I got a call asking to schedule the work. Honestly, this is world-class inter-office incompetance and the manager at this facility needs to get on it! There was one other communication problem, but since I cant remember the exact details, I will skip it.Great work - very poor communications
Great experience with this company. Came out viewed the site, provided a reasonable quote. Came to the workplace prepared and completed the job timely. The quality of the build as well as the clean up after was spot on.I would use Long Fence again for certain.
Weve hired Long Fence for multiple projects now at our home. Each time weve competitively priced the jobs and they have consistently returned the lowest priced bids. In addition to their great pricing, the quality of their work (theyve done fencing and paver work for us) has been outstanding, as has their communication and professional customer service. We would, and have, recommended them to friends and neighbors alike.
I just recently had a wooden fence installed in my back yard. My experience with James Thompson as my sales person was absolutely a great person as a representative for Long Fence, Co. When the fence was installed I was told it may take a couple of days to complete the install, but much to a great surprise it was completed by the installers without sacrificing quality workmanship in that same day The crew that installed the fence were very easy to work with, worked very hard and still did quality work as I was very impressed. It’s not easy finding such excellent customer service these days!!! As I’m very impressed with Long Fence, Co from the sales aspect, dealing with their quick, friendly and responsive customer service office, and with the installers. My fence is absolutely beautiful. I want to thank everyone that I came in contact with, which gave me a more pleasurable experience. I highly recommend Long Fence, Co.
Great fence! We decided to get a fence to allow our dogs to be able to be in the backyard by themselves and play. Glad we did and that we went with Long Fence. The process from beginning to end was very professional. They had a great price and delivered a great product.
They take forever to unload you this is ridiculous every time I bring a load to this place they need to get it together there holding up my money get it right ppl do your job
Highly recommend Long Fence for anyones fencing need. Long Fence gave us a very competitive quote for fencing in our backyard and backed by their 70 yr plus in the business, the company was our choice for the job. It was easy to work with then to set up the ji. Date, they were able to do the hob way before the 3-4 week window they told us. I am impressed with the workers who came to do the hob, very courteous, knew what they were doing and left the site clean after the job was done.Totally Happy with the whole process- start to finish.
We got multiple quotes to build a new fence, but Adam from Long Fence was the most professional, most knowledgeable, and friendly to deal with. Long Fence was not the cheapest, but they price matched one of my other quotes from a competitor. I was very informed throughout the process. Finally, build day came and the crew did an outstanding job putting the fence in and cleaning up after themselves. Thanks, Long Fence!
It was great experience working with Long Fence to install the backyard Fence. Skylar, Tina and Molly are very helpful. The estimate Skylar provided was also very competitive and installed as per the timeline they recommended. Highly recommend the company.
Long Fence was great! Professional work, and very efficient. Asked questions and didnt assume on any specifics. Would highly recommend!!!
The installers came more quickly than expected and completed the initial installation in one day. There was an issue with availability of a matching section of fence and they had to come back to install the final section. There was only a few days delay and they completed the install. All of the workers were friendly and professional, and the work was very well done.
This is our second fence that we have purchased and had installed by Long Fence. The work is of the highest quality and they offer a lifetime warranty on any defects or issues with their fences. The staff is friendly, responsive, and efficient, and Long Fence offers 0% financing through Wells Fargo as well. Our fence is gorgeous and we could not be happier!
Work was top notch but then part of fence sagged on uneven ground. They came back and fixed it no charge and were done so fast I didnt know they were gone. Great work! Highly recommend
Excellent service and workmanship.
The staff at Long Fence was exceptional throughout this process. Materials were a little harder to come by but they were able to prevail. From scoping the project, I was made to feel that they wanted the fence to withstand the hot summers and cold winters of Virginia. Everything was explained and at no time was there any pressure to sign on the dotted line. Once the decision was made, the back office staff walked me through the process. Tina and Ken were outstanding.The team they sent to do the actual install of the fence were amazing. Anyone that knows Virginia knows that its shale and clay and since I live in a Mountain community, the added rocks and boulders. Armed with only a Post Hole Diggers and Digging Bar, they made quick work. Within an hour and a half, they had all the fence posts in. All hand dug and dry packed with Sakrete. The operation from start to finish, again, was exceptional.I guess the biggest thing I didnt expect were the hand designed Gates. These guys know there stuff. At no time were there tape measures or levels. They just are that good.If youre looking for a fence, please give Long Fence a shot. They will certainly out perform your expectations. I know they did mine.
We moved some existing wood fencing and added new sections, too, and were pleased with the work, the efforts to reuse materials and save on costs, and the final product. Very professional and very responsive.
I am satisfied with the services provided by Long Fence. Ms. Rose Bivens is an excellent salesperson. She took all the responsibilities from beginning to end and made me happy.
Long fence was very quick to get me one of the best estimates, and was understanding while I waited for the HOA to approve the design. Chris from Long Fence was fast and very responsive, and was able to provide a design that matched the existing fence very well.The end result looks nice, but unfortunately the builders were slightly sloppy. There are nails driven from the outside in that didnt land on the support beams which are now at child height. There were also small piles of dry cement scattered around the inside of the fence, and the unearthed dirt and clay was tossed into the common area tipping off the red flag to my HOA when they came to do the post project validation of my fence.In the grand scheme of things the paper cuts are only temporary and the structure of the fence is good. I would use this service again, but more closely monitor the construction and advise the builders while working.
Very affordable and the fence turned out beautiful, better than expected. They even matched the green painted color of the existing fence. It was not an easy job replacing existing fence in the middle of a hill with vines crawling up the chain links. The only reason not five stars is that it took two months for them to do the job, and responsiveness from the contractor was almost non-existent. I had to keep calling and bugging them to come and do the job.
I love my new vinyl fence! I chose Long Fence because of their reputation and quality products. They did not disappoint. Every representative was knowledgeable, professional, and pleasant. The fence is sturdy and attractive. They were easy to work with and built my fence in one day.
After experiencing a tornado I contacted the company to replace my fence and from start to finish the company was very professional and responsive. They completed the quote, social distancing of course, in no time. Within a few weeks they scheduled the appointment and a day later the fence was up. They presented 2 men to complete a fence to cover my house and I will say they did a fantastic job. Looking forward to adding an extension in a few weeks.
We have relied on Long Fence since 2003 at two properties in Virginia. Recently replaced front steps to our home with grey stone work and black ironwork handrails. Excellent craftsmanship and, as always, professional and easy to work with. Long Fence-if you can imagine it, they can build it.
I am tremendously impressed with the professionalism and attention to detail the Long Fence team displayed at all times, and with the care the entire team took. Since I’m working from home, I was able to watch the guys more than I would have normally. They didn’t dawdle and they certainly didn’t rush - they took their time when it mattered (like when they were making sure everything was plumb and square) and zipped along in a workmanlike manner when appropriate (like when they were attaching spindles to the rails). All the materials were top quality and oversized for the application, which means its going to last. The workers were respectful of my property, keeping everything tidy and cleaned up, and communicated with me well. The deck is rock solid, looks great, and I am very happy with my decision to go with Long Fence. About 20 years ago, they installed a deck at my previous house and it was largely based on that experience that we went with the Long Fence proposal for this deck. They hit the mark again, and I would not hesitate to recommend Long Fence to friends and neighbors who are looking for a top-notch contractor.
Replaced an existing fence. Got good comments from all the neighbors walking by right away.
I contacted Long Fence and they came right out, took the yard measurements, and provided a very reasonable price. Renee and his crew were really great. They were professional and asked questions about one or two areas near a gate and my back deck. Other companies would have just placed the fence in with involving the customer. That made a big difference. The fence is straight and really looks good. Renee & his crew care about the quality of the work and the reputation of their company. I highly recommend Long Fence. Tina at the office was a pleasure to work with and even after the job was done said Long Fence was there for me if I had any questions.
We got the best price from Long Fence out of four quotes. Their crew was fast, efficient, and courteous. I highly recommend Long Fence.
We have had our fence for one year. It was installed quickly and are very happy with the quality. One gate did settle and was a little tight after a few months. I called long fence and they prompted sent two people out to address the issue that same week. Excellent customer service.
Great job replacing metal hand rails on back steps.
Our neighbor recommended Long Fence and we’re happy with the result! The materials arrived earlier than expected which was a bonus. The crew was efficient and left the area spotless after they completed the project. Very happy!
Love our fence! We asked for quotes on wood and vinyl and decided that it was well worth the upgrade to go with the vinyl (especially with its incredible warranty of 25 years). Our dogs and kids love their backyard thanks to Long Fence!
We had Long Fence put in a portion of fence with a gate to secure our yard for our new puppy. We are very happy with the fence, but had to wait several extra weeks for the installation beyond what we were told to expect. We were told that projects were running about 2-3 weeks out, but it was more like 5-6 weeks before the fence was put in. It would have been helpful if they had stayed in communication about the anticipated installation date. We had to call them to find out when they were going to come.
Long Fence did an excellent job of replacing my old fence. They were professional throughout the whole process and explained next steps. Followed up after the install to see my level of satisfaction. Long Fence used high quality pressured treated wood. Very happy with their work and quality of wood. Fence looks great.
Long Fence is a horrible company. They ripped me off and charged me an excessive amount of money to fix a fence. Installed a door that literally cannot be opened. I called the company to fix the issue. Long Fence promised to resolve the issue within 1-2 weeks and have missed their timeline. I have called and spoke to Mollie, Tina, and Jonathan who work in their Operations. For 3 days they promised to send a crew and all 3 days, they have failed to deliver. Do yourself a favor and work with a reputable company who cares about their customers.Update: Long Fence resolved the issue 3 days after my post. Tina called me twice to ensure I was satisfied with the resolution. She was lovely, if you do work with Long Fence ask for Tina.I hold this post, I strongly recommend consumers find another company to work with.
I put in a new fence 6 years ago. I got quotes from 4 companies. Long Fence was competitive on price, had the all of the options and materials I wanted and their rep had great ideas. It was an excellent experience. Since then, Ive needed service on the fence two times to address fallen trees. Their service people have been great - very responsive and friendly. I highly recommend Long Fence.
Long Fence did a great job replacing our old split rail wooden fences. The job was completed on the dates promised and everything is solid and looks great! I will definitely be using them in the not so distant future to replace privacy fences around the back of my property.
Im giving Long Fence only four stars because there was an administrative error that delayed the work being done for over two weeks. Rose Bivens, the person that came out to do the measurements, show samples, send the financial application, etc, was excellent. A little pushy at times but it was clear that she wanted the best for the customer as well as to make a profit. She came out several times to measure and remeasure as I made changes and was really professional an knowledgeable each time. She really knew her stuff. After the install, the post caps were missing but after one quick text to Rose, the posts were installed within a day.Overall, I had a great experience with Long Fence. They are a bit pricey, but sometimes, you have to get what you pay for.Thanks for your professionalism Rose!
The quality of their work is fantastic - our wooden paddock fence looks beautiful. Neighbors comment how sturdy it looks, and it is done with great attention to detail. The scheduling/office aspect could be improved - I was the one to call after a few weeks to schedule, then confirm the day before, then call when they didnt show up. The Long Fence team should be proactive in communicating these basic things to the customer. Once the team arrived the following day, their work was great and I would recommend them. We had gotten several quotes from various sized companies and ultimately went with the gold standard in Long Fence after they educated us on decisions to be made and were responsive in the quote process. I know every business is dealing with a lot during COVID but I would expect proactive calls to schedule, confirm, and then update if they arent going to show up.
Great work....had a fence installed around our patio. Took awhile to get it done but that was due to Covid. All in all great work and pricing.
Christina at Long Fence is absolutely amazing. Shes responsive, professional and extremely effective in our needs. We needed a taller fence for our new rescue pup who is quite the jumper. Our dogs are now securely tucked in our yard happily away from the traffic. Thanks Christina!
From inquiry to job completion, Long Fence was responsive, professional and as soon as our fencing was in, they were out next day to install. They were on time and respectful throughout. Our family will most definitely be using them for any fencing needs!
I recently had 316 linear feet of 48 high black vinyl chain link fence installed. This is a private home residence located in West Springfield, VA. The finished product exceeded my expectations. Excellent quality of materials and workmanship by the installation crew. I really enjoyed dealing/talking with Long Fences office staff of Molly Gonzalez, and Christine (Tina) Cox. Also, my advice to anyone considering Long Fence is they request that Mr. Matt McQuary personally does the site survey and that he alone also does the written proposal.
We have been customers of Long Fence for 17 years. They installed and maintained our first wood fence, and when we needed to replace it this year we went with them again. Everyone we have spoken with on the Long Fence Team are courteous and have provided wonderful customer service. We highly recommend them and plan on remaining loyal customers.
Robin Bivens at Long Fence was very professional and communicated every step of the process. The quality of the product was exactly as she detailed. Installation was ontime and fast.
The crew that installed our fence did a fantastic job, and they finished in less than a day, other than they needed some hinges so had to come back to install the gates the next day. The fence is beautiful and we have had no problems. Nothing looked rushed, it was all very well done. Our dog is well contained and extremely happy to have a yard to run around in now.
They didn’t try to oversell me, they did great work, and they finished on schedule (or really a bit early). I had both of my gates replaced, but the rest of the fencing was still in good shape.
Extremely pleased with both our chain link fence and another area wood fence and gate. Wood fence section was odd as on a slope and work done was perfect for the area. We have used Long Fence several times and happy with each project.
I solicited Long to provide an estimate for a fence and deck. Ken came to my home. He spent one hour plus at my home (outside in the July heat) talking about his qualifications as a former home inspector and pointing out all the flaws with my decks original build. My deck is easily 15 years old. I expected issues and I did not Build it or care to hear about all the issues that took place so long ago. That is why I contacted Long - to replace it to code.To my point. I never received an estimate from Long to replace my fence or deck. I contacted the company three times, leaving voicemail and looking for an update. Never received anything. No call back. Nothing. I have no clue why I did not receive an estimate. Was looking forward to having a new fence and deck. I will take my business someplace else.
Had three (3) fence posted that needed replacing. The crew arrived on time and knocked out the work to our satisfaction. Long Fence has been my go-to Fence contractor for years!
We had Long Fence replace our townhouse fence that had begun to deteriorate. Victor and his crew of installers were very professional. They were very careful around our raised garden beds the fence enclosed, even though the beds made maneuvering more difficult. The alignment of the fence posts and panels were exact with no noticeable zigzagging. Fence looks great and feels solid. Very happy overall. All representatives dealt with were friendly and helpful. Some responsiveness issues in the beginning of the process but very minor given the times.
Long Fence just installed a 90’ split rail fence for us. The appraisal process was easy and quick. The installation happened within the timeframe promised, and very shortly after the “Miss Utility’ crew did their work. The crew that installed the fence was professional, flexible, and quick. Love the finished product!
They have done all of my considerable oak horse fencing and decorative aluminum fencing for many years, and I always use them.
Long Fence did a great job replacing 4 existing fence posts and one gate post that was badly rotted. The workers were very professional and the results were excellent. Im very happy with the reults.
Long Fence sent a crew to change the configuration of a fence they installed at my house in 2009. It was probably one of the hottest days but the crew of three did an amazing job removing a big gate that was embedded in asphalt, installing Mount Vernon wood fence and a smaller gate along a pathway. These guys were professional, hard working and very talented. I love my Long Fence and would recommend them highly.
Standard 6 and 4 boardatten fence and standard metal stairwell railing with handrails - both of excellent quality and professionally installed.
We are very pleased with our fence. They were prompt and fast. They even called us weeks later to see how we liked the fence. Great customer service by Chris and Tina especially!
The installers did a great job, the fence looks wonderful and they left a very clean worksite. The only complaint I have is that no one called to tell me they were scheduled for that day. Fortunately I saw them on my doorbell camera and came home from shopping. They had already started unloading!
I have been working with Long Fence for many years, their quality is 2nd to none. Their work on my fence was exceptional, from sales to operations, everything ran smoothly and on time!
Ive used Long Fence Several times over the last 18 Years and they have always been fair, prompt, and professional. Their work has always been excellent! I will definitely use them again!
The fence is elegant and beautiful. The crew was professional, polite and friendly, and they cleaned up after themselves!
We needed a new gate and repair to nearly 20 year old fence. Their estimate was fair and work was done quickly and properly.
Long Fence continues to go above and beyond expectations to make sure we are happy with our purchase. And we most certainly are.