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AutoZone Auto Parts
1495 Savannah Hwy, Charleston, SC 29407, United States
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AutoZone Auto Parts
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Ma
Review №1

The staff in this location are fantastic and went above and beyond my expectations. As soon as I walked into the store I was acknowledged by an employee, he helped me find exactly what I needed and even installed and made sure that my car issue was fixed before I left. Amazing customer service!

Ra
Review №2

My wife is out of town and stopped in to ask if they could assist her in adding a quart of oil that she wanted to purchase from this location. The woman who worked at this store was extremely unpleasant and refused to help her. This is quite out of the norm as I frequently buy wiper blades for example and other AutoZone stores offer to replace the blades for me without hesitation. It’s not like she was asking for help with replacing the motor in the parking lot. It was a very simple request. Good customer service and a pleasant attitude goes a long way.

Sk
Review №3

Stopped by a couple of weeks ago. Nice young man changed my headlight bulb. And was kind enough to check my husbands phone nbr in computer so I got a nice discount too👍

KJ
Review №4

Customer service here was amazing. We had just come from Advance where employees were absolutely unhelpful. Patty asked what we were replacing on my car and gave perfect recommendations. I will definitely make Auto Zone my first choice from now on.

Ma
Review №5

Helpful, easy to find things. Fast in and out.

Me
Review №6

Youre a very good did take care of you when you in there

Da
Review №7

Im not sure what happened, but Google made my review a 2 star even though I clicked 5 stars. I went to this AutoZone after purchasing a used vehicle to get some new windshield wipers. The staff was extremely helpful and offered to look up the right size wipers for my windshield in the brand that I was interested in. Once he found the right size, he offered to install them for me and to remove the old, busted pair off the car I had just purchased. The staff made everything very easy and simple, I highly recommend this location.

St
Review №8

Very helpful staff amd knowledgeable. Will def be going back

Pa
Review №9

Jessica was awesome and helped us get on the road to NJ! Thank you!

St
Review №10

I came in for the free check engine light diagnostic. Especially for a free service, the staff member (sorry, I wish I got his name) who I spoke with was incredibly helpful and kind, and even went to my car with me to show me how to use the diagnostic machine. Would definitely recommend based on the great service I received, I can only imagine how great they are to paying customers. :)

To
Review №11

We came here today to rent tools and to by tools to fix my friends vehicle ... After purchasing and renting these tools, we started working on it in the parking lot. The parts manager I think it was a female, came and told us we were not allowed to work on the vehicle in the parking lot and she was very rude . We asked her well you rented us the tool and allowed others to work on their vehicle .. So why cant we ? If you notice in pic she/he is actually working on one of the vehicles .. To me this is not manager behavior, this person does not need to be working here because the rest of the employees are very nice . Not sure why she doesnt like us ... Dont shop here if you are planning on working on your car in the shore lot,

Va
Review №12

I knew what I needed, but didn’t know where they were located in the store. Found everything I needed myself and then an employee did ask if I needed help. I respectfully declined as I found it already. Cashier was nice too.

Br
Review №13

Clean store. Fast friendly service! Well organized store! I was quickly able to find what I needed, and I was out the door in less than five minutes.

Gr
Review №14

The the female employee was pleasant to deal with and was real knowledgeable about the parts that I need it.

Ch
Review №15

Always good help

Su
Review №16

Extremely helpful and friendly service!! We needed a new headlight bulb and the manager, Stanley, came out to the car and removed the bad bulb, provided us with the new, correct one and even installed it and made sure it was working properly. Great level of service- would definitely recommend.

To
Review №17

Good customer service.

Mi
Review №18

I had the best customer service at this location from Kelvin H. I almost left this location unhappy due to the attitude of one of the other workers. But God send Kelvin and I am a happy customer. Thank you😊

Bo
Review №19

Great parts and great people

Ma
Review №20

Good service

Th
Review №21

In and out in 5 min, excellent customer service

Di
Review №22

Thanks, guys at AutoZone you were a big help to us in figuring out what was wrong with my car and referring Js mobile mechanics to us. They came and fixed my car right in the AutoZone parking lot, we walked right in and got the right parts and Js put it on and now its running great again. Thanks everyone, you were all so nice and a huge help.

Ja
Review №23

The place I always go for Car parts. Great service and the answer for all your car needs.

Fl
Review №24

They were a great help.

St
Review №25

Always helpful and knowledgeable about any car relayed issue. Even friendly and sociable to ask about other aspects of life. Truly feels like a friendly place.

TO
Review №26

A NEEDED AUTO SUPPLIER FOR YOUR CAR ESSENTIAL 😊

Ch
Review №27

Mr Kevin store manger saved me my headlights went out I was will to changed them myself he coached me through it but when I started struggling he stepped in n finished the job!!!! Thank you Mr Kevin I appreciate your time n Patience..

Da
Review №28

AutoZone is first rate! Kelvin(parts manager) helped me make the right choice on a couple of items and was Johnny-on-the-Spot. Very courteous and professional! The prices and store location are also ideal!

Bi
Review №29

Went for a battery Tuesday evening. The most helpful person I ever encountered. Thats why AutoZone is the best. Keep up the good work!!!!! A++++

An
Review №30

Went in there for some carburetor cleaner for 2008 Harley with issues. Staff was topically (on the surface) helpful, but thats where it ended. They seemed more interested in the tasks they had been assigned versus helping us find a couple of items we needed.

St
Review №31

I had trouble putting my cab filter in my car while in their parking lot. they were fantastic in helping me out

Jk
Review №32

The man behind the counter acted lazy and didnt care that I wanted a dash light test done. Instead of getting his tester he just guessed and said thats what the problem is and told me to Google it. Wow how do they sell anything. Im sticking with advance I could have understood if they were busy but they werent and he was literally sitting and doing nothing.

Br
Review №33

Detroit was very helpful in recommending a product that would turn the weathered plastic bumper on my vehicle dark again. It looks like new!

An
Review №34

This AutoZone is SO much better than the one in Mt Pleasant where customers get ignored by management and it trickles on down. All of these these gentlemen really know their stuff and are extremely helpful!

Cy
Review №35

Our Praise Shout Out is for Chris M. Who was working the evening in Thursday, May 23, 2019. After a long day of getting my daughters family ready to move, with a 3 month old baby and 90+ degree temps, we found out that the pull behind u-haul we had was sitting too low in the front and could not make a 4+ hour trip like that. Chris FaceTimed with my husband who was not in town for the move, to work towards a solution, tools needed and helpful suggestions. He could not have been more helpful and patient, truly going out of his way to help us get on the road. We are thankful and appreciate it so much! C. Byrum

Er
Review №36

Fantastic service! Went in with a bad battery and left with a new one, installed under 15 minutes! Rodger is awesome!

ch
Review №37

I consistently receive great customer service and they simply go above and beyond to assist me. I gladly drive past several locations of auto stores to reach them.

So
Review №38

Very helpful staff that is attentive to customers.

Na
Review №39

Great experience, managed to get my car all the way to Autozone where it died in the parking lot. They tested the battery and changed it out for me in a quick and efficient manner. Were very knowledgeable and helpful. Would recommend!

Jo
Review №40

Im new to DIY car repair. They were VERY patient with all my questions...they even noticed I was attempting to buy the wrong socket sizes for the job I was trying to attempt. Excellent customer service. If they didnt go the extra mile, I would have wasted money, and ruined someone elses equipment.

Ka
Review №41

Auto zone is my go- to for info about Any mechanical task I may attempt auto or lawn mower. If it has an engine large or small, theres someone to assist.

An
Review №42

Not always stocked friendly associates

Mo
Review №43

Good group of guys and very knowledgeable

be
Review №44

I think the ladys name who helped me was Tomette. She was great. She was very patient and helpful.

wr
Review №45

Friendly and extremely helpful, thanks for the assistance! Keep up the good work

Sa
Review №46

The staff was very helpful and informative about cars which is really important.

J
Review №47

Young lady helped me with finding wipers for my truck. She was very expiditious and knowledgable . Its nice when an establishment has quality employees .

Ve
Review №48

I called prior to my visit and the part that I called about was waiting at the counter prior to my arrival.

Fl
Review №49

The store associate was very polite and helpful. I would definitely return to this store.

Vi
Review №50

Always good customer service and always a sale on 5qt of oil, even high mileage which I need to top off a slow oil leak. Great place

Ta
Review №51

Well stocked & clean. Friendly staff. Ample parking.

Co
Review №52

Helpful staff but did not have the battery I needed.

jo
Review №53

Just a good place to get car parts at a reasonable price.

Fa
Review №54

Had a very pleasant visit at AutoZone the gentleman that help my was very nice and helpful

Gg
Review №55

No complaints, the gentleman that ring me up was verynice I was on my lunch break so its actually did not take long I was in and out.

Am
Review №56

Always so helpful and ready to help anyone!

Ru
Review №57

Always great service! Highly recommend!

De
Review №58

Very Good customer service very helpful as well .

Mi
Review №59

Have had to return 3 of the last 3 significant parts installed from here. I will have to think twice before buying parts from here again.

Ol
Review №60

Juan was very helpful!!

Br
Review №61

James Nance went over and beyond for me today! Found everything I needed, installed a bulb and showed me how to do it next time. Saved me from going to the dealership (=couple hundred $$ at Christmas time)!

wi
Review №62

Great service. Kyle was awesome

Su
Review №63

Good placey shop for tools and parts.

na
Review №64

Shopped with them for years. Awesome and helpful crew

Je
Review №65

Very courteous and respectable friendly people

ka
Review №66

Extremely helpful and friendly!! Thanks so much!!

Ma
Review №67

Best prices, but nothing in stock. Must order a lot of things ... Part of a broader trend.

To
Review №68

Staff was very friendly and helpful.

La
Review №69

Staff was very helpful and understanding

Br
Review №70

Very helpful and knowledgeable!!

Ed
Review №71

Good service parts help

Al
Review №72

Ordered and confirmed wrong part while telling me it was the right one. Took apart entire door and they told me to drive to another location thats all they could do to help

Be
Review №73

Very great place to visit

Jo
Review №74

Kevin knows his stuff

He
Review №75

Great customer service!

Mo
Review №76

Worst service I ever encountered. People were not friendly or helpful.

Mi
Review №77

Employees arent very knowledgeable. Run down. Prices are ok.

Lu
Review №78

Always quick and easy.

ka
Review №79

Did not have what I was looking for but was very helpful and polite.

de
Review №80

Ok i guess

Bi
Review №81

Computer was not working but cash is always good

Co
Review №82

Selection is good.

C.
Review №83

Good service, great parts

Ms
Review №84

Very good place

Qu
Review №85

They had what I needed. Friendly staff.

Da
Review №86

Great service!

Ch
Review №87

Called for a part told yes we have it arrived ask for my part and was told sorry we dont have it.

Ev
Review №88

Good store.

Na
Review №89

Helpful staff.

Br
Review №90

Helpful and quick service

De
Review №91

Excellent customer service

Ka
Review №92

Great service

LE
Review №93

NOT IN A GOOD LOCATION

Br
Review №94

Very helpful

Ja
Review №95

Good stock

Iz
Review №96

Great customer service!!!

Ro
Review №97

Helpful staff

Ma
Review №98

Had what I needed $

Mi
Review №99

Very helpful

S
Review №100

Great folks

Information
40 Photos
100 Comments
4.3 Rating
  • Address:1495 Savannah Hwy, Charleston, SC 29407, United States
  • Site:https://autozone.com/locations/sc/charleston/1495-savannah-hwy.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A1032&y_source=1_MjQ2Nzc1My03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 843-763-3351
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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