Very accommodating for the various mechanical issues presented. Fixed everything needed on bringing an older car back to road worthiness with very competitive labor rates. Loving my new, old car. Thank you very much. Highly recommended
They just replaced an 0²sensor issue Clemm diagnosed for free at a more than reasonable price not counting My 10% vet discount. Chris got me home in courtesy car keep they kept car overnight fixed it sooner than expected and picked me up at home to get me back to the shop to p/u car. After going to a different shop for over 20 yrs these guys are my new go to mechanics for anything they can handle that my 2006 Subaru outback needs. 🖖✌️👍🔧😂
I patroned this shop in need of an annual WV State Inspection, and actually left feeling happy! Lets talk about Link Automotive.Convenience: Accessing this shop was a breeze! Super easy to find, and located within a convenient place for everyone in the Charleston-Metro area.Cleanliness: In the middle of the COVID-19 pandemic, this establishment places a high priority on not only cleanliness, but also sanitization. Every person I came into contact with was wearing more than adequate PPE (masks AND gloves). As someone who is severely immunocompromised and in a high-risk health category, I will always hold Link Automotive in very high regards in this category. This is the standard to which I will hold every other business going forward. From the moment I made the appointment with Link Automotive and explained my health risks and concerns to the team member taking my information, I was met with respect and understanding. How could this possibly get any better? Keep reading. Link Automotive uses a groundbreaking antimicrobial shield on all high touch surfaces (thats in addition to also wearing masks and gloves) - sanitization isnt just a concern to them, its a priority.Considerate: Upon reentering my vehicle after the inspection it was very notable that any of my personal affects left in their care were exactly as I had left them. [BONUS POINTS] My car was also free of any extra dirt, grease or grime that couldve carelessly been transferred to my upholstery (which often happens at other auto shops, but that ish doesnt happen at Link Automotive).In summary, Link Automotive is setting new standards for the auto repair and maintenance industries. The customer experience is phenomenal and you need to stop reading this review. Give them a call right now and see what I am talking about. PERIODT.P.S. you also get a cool swag bag with some hand sanitizer and ear savers for masks!!!!
Excellent, professional service...fast...great price! What more needs said? Also, they gave me a 10% veteran discount, WITHOUT me asking for it (I guess they noticed my license plate & hat). Ill definitely go back when needed!
Best car service I’ve ever had! They took the time to explain it to me and show me what was wrong. I’d recommend you take the time and get a quote from Link Auto.
Detailed and professional! The diagnostic menu is such a convenient tool. I’ll never go to another shop!
Link Auto did a fantastic job administering an oil change, tire rotation and new wipers on my car. It was the most efficient oil change I have ever had with the wait time a little under an hour. The waiting room was clean and enjoyable to pass the time! I will definitely be returning for my next service at Link Auto.
I am very impressed with Link Autos professionalism, organization, and competence. I booked my appointment online via their excellent website, and within seconds I received a text confirmation. They were ready for me at my appointment time; no waiting. They texted me an estimate of the repairs needed, a total, and the opportunity to pick and choose which repairs I wanted to have done. I chose all - front and rear brakes, rear suspension, tune-up, oil change, and valve cover gasket replacement. They did great work and kept me updated via text. My 2004 Jeep runs beautifully now. I plan to go to Link Automotive for all my familys vehicle needs in the future!
Great waiting area, super helpful and friendly staff. The transparency of the work that needs done and the communication with the staff is the best Ive ever seen. This will be my only choice for automotive repair in the future!
This was the best automotive repair experience I have had. My vehicle was fixed in a timely manner, the waiting room is very clean and comfortable, and the staff is very friendly. I would recommend Link Automotive to anyone and I will be back.
It wasn’t a terrible experience overall and I don’t even really like doing bad reviews but you seem to have a nice concept and want to advance you business so here is my 100% honest opinion. I was looking for a quick place to get an inspection sticker. I was told about your place by a friend. The lady that took my info etc was super friendly. While I waited in the waiting room, the conversation between the ladies and on the phone was super inappropriate. Lots of F bombs. I curse and it doesn’t bother me but it was loud and noticeable and I thought you should know. It took over a hour to get my inspection sticker, it made me late for my next appointment. That was frustrating. The check out process took too long, the iPad should be up front or something, but they did put my license plate on my car and I appreciate that. I will come back but only if whatever I’m coming toGet done is the only thing I have going on that day
Quick and professional. Those people behind the glass work so hard, back to back calls and super friendly. They deserve a raise. The mechanics were quick and the car was left super clean. Thanks linkauto
Went in to get a light bulb for my left signal light, and due to the damage I already had on the left side of the car from a previous fender bender, when they removed the glass cover to replace the bulb, it wasnt possible to place it back on the car. They went over and beyond to make sure I left with a glass cover for my signal light!! Little things like that goes a long way!! This place is very professional and considerate!!
Clem, Shaun, and Mike are are extremely efficient at all work they do and extremely friendly. I also know that it isn’t going to break my bank account to get work done at Link Auto. It’s the only place I will take my car.
Staff is very friendly and they did great work! I will definitely be back.
Love this place. Been here a few times. I took my oil to get changed and they went ahead a filled up my washer fluids as well! Will be going here for all my car needs.
Excellent service for great value. Scheduling feature online is more convenient than any other shop certainly!
The mechanic there, Clime I think was his name, was timely, honest, and answered all of my questions. I will be coming back here for all of my automotive needs!
The staff is very friendly and do great work!
My review is about your commercial. The girl on there has on very tight jeans and her shirt shows her stomach. This just looks very unprofessional.
Excellent service and very professional.
They did a great job of servicing my vehicle and pointing out potential issues and advising me on great ways to solve them.
Great service fixed my son’s car quick and at a great price
Great service. No issues.
Great place, and friendly. They found, and fixed the problem with my car, even after the dealership gave up on it.
Fast service and VERY nice tires!