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Hayden Olivia Bridal
221 S Tryon St #200, Charlotte, NC 28202, United States
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Hayden Olivia Bridal
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Ca
Review №1

I had a wonderful experience at Hayden Olivia Bridal! The shop is cute and comfortable and the selection of dresses is beautiful and easy to navigate. The staff was so great--attentive, kind, and enthusiastic which made the process so much fun. With their encouragement, I ended up trying options that were a little different than what I had in mind and I ended up with a super unique dress I couldnt have been happier with!

Al
Review №2

The way Hayden Olivia Bridal treats bride-to-bes and their guests is the way I hope all people are treated! They made me and my guests feel so special and its everything I could have hoped for in the dress shopping experience. Staff is so incredibly kind and helpful and they go the extra mile to make this a special experience. I ended up visiting other stores after Hayden Olivia, but ultimately went back to get The Dress from them. 10/10 would recommend for brides looking for an amazing experience.

Ta
Review №3

Hayden Olivia really set the tone for my entire wedding experience!! I had only gone to one other bridal store before my appointment at Hayden Olivia and I had no idea what kind of dress I wanted. As soon as I walked in I could feel the happiness and love and somehow knew I would find my dress that day!! They were all so amazing and even had champagne for us to sip on while we shopped!! I had the most amazing experience there and I HIGHLY recommend all brides to make an appointment with them ASAP!! The girls were so helpful and were able to help me find my DREAM wedding dress!! They made the entire day so special for us and even helped me customize my dress to my liking! From the time I walked into the shop from the time I picked up my dress, veil, and hairpiece, it was an incredible experience. I am so thankful for all the amazing ladies at Hayden Olivia for making our wedding dress shopping a breeze and so much fun!!

Sa
Review №4

Shopping at Hayden Olivia with my mom and grandmother is an experience I will always cherish. They had an excellent selection of dresses, their store is so elegant but comfortable, and their service was fantastic. I purchased my wedding dress at Hayden Olivia and would highly recommend it to other brides. After purchasing my dress, they were so responsive to all of my questions, helped me pick out a veil, belt, and earrings, and had great recommendations for steaming my dress. I cannot think of any way my dress shopping experience at Hayden Olivia could have improved - it was perfect!

St
Review №5

Such an incredible experience to find the ONE! Hayden Olivia has a warm & inviting environment including great lighting, furniture for your guests to sit on, mimosas and more. Hunter helped me and was incredibly friendly / has the most contagious personality.. she truly made my experience the BEST! They have a variety of dresses too - try on all different styles, you may surprise yourself like I did :)

St
Review №6

Look no further than this amazing boutique for your dress for the biggest day of your life! Hunter and all of the ladies are by far the absolute best at making you feel welcome and like a princess while trying on the most beautiful bridal gowns. They have a wonderful assortment of gowns from the most up and coming designers. I ordered an Ann Barge and was so happy with my purchase! This is the most wonderful boutique and the owner Heather has truly taken the extra step to ensure everyone who walks through the door has a special moment and the most incredible dress selections.

Al
Review №7

I cannot say enough wonderful things about my experience at Hayden Olivia. From my stylist, Baylee, being attentive, helpful, supportive and knowledgeable, to the gown selection being amazing and the shop being gorgeous, the whole appointment was phenomenal. While I found my dress somewhere else, I cannot say a single negative thing about my time here and fully recommend it for anyone else wedding dress shopping! Thank you ladies for creating such a welcoming environment!

Jo
Review №8

My experience at Hayden Olivia bridal was AMAZING! The staff was so friendly, positive and kind. They made me feel like I was a princess! Their selection was very diverse to fit all styles and my stylist Baylee totally understood what I wanted and helped find me some stunning different dresses to try on that I wouldn’t have thought to pick on my own. I found the perfect wedding dress today and had so much fun!

Ma
Review №9

I had the BEST experience at Hayden Olivia. I had no idea what kind of dress I was looking for, but Shay was able to help understand what I liked and she was able to pick out a ton of wonderful dresses for me to try on. All of the girls were so welcoming, encouraging, and nice. I could not recommend HO enough to brides looking for the perfect dress. The quality, options, and experience can not be matched!

Re
Review №10

My experience here could not be more perfect. Hannah was SO helpful and personable. She made the whole process of finding my dream dress super easy and fun! I highly recommend going to Hayden Olivia and I highly recommend having Hannah help you!!!!!!!!!

Mi
Review №11

The entire Hayden Olivia team made the wedding dress process seamless and so much fun! The boutique has a large selection of gorgeous dresses. I found the perfect wedding dress with their help. The team ensures that your dress will be made in time, and expertly altered, so you dont have to worry about anything. Thank you, Hayden Olivia!

La
Review №12

Thank you, Shay, Hunter and everyone else at Hayden Olivia Bridal for the wonderful service and helping me find the PERFECT Hayley Paige gown for my special day!

Er
Review №13

I dont have the adequate words to describe how absolutely wonderful the ladies of Hayden Olivia are.Shay and Hunter were so wonderful every step of the way! From my first appointment, through all the alterations, to after the wedding, I could count on them to be my cheerleaders to help with this process. I honestly believe that they set the foundation for my entire wedding planning process because they were so wonderful.I wish I had another reason to go back to the shop, just to spend time with them!THANK YOU for helping me find the wedding dress of my dreams and making me feel absolutely beautiful on my wedding day!

Ca
Review №14

I found my perfect wedding gown at Hayden Olivia Bridal. The girls were so incredibly nice and made the experience so fun and exciting. I tried on probably 15 dresses, then we narrowed it down to 3 and did a lightning round so I could decide from those 3. That really helped. They put accessories on me so I could see the whole package and we toasted with champagne. My wedding was in October and Ive gotten so many compliments on the dress. It was very unique and fit me to a T thanks to their amazing seamstress. I love my dress so so so much. I wish I could wear it all the time. Thank you HOB for making my wedding dress experience so amazing.

Ma
Review №15

The people were wonderful, my dress was beyond perfect, and i couldnt have asked for a better experience. I bought my dress, veil, and had all my alterations done here. I couldnt have asked for a better experience. I not only had a custom veil, but an unexpected rush order when my job unexpectedly moved me across the country - but I was never stressed. Hunter was my consultant and she was marvelous, I cant thank the ladies at Hayden Olivia enough!

Sa
Review №16

The ladies at Hayden Olivia Bridal are the best of the best! Hunter pulled a gown for me that wasnt exactly what I thought I was looking for but the minute I put it on-- everyone knew it was the one! The team was amazing throughout the whole process. The gowns are gorgeous, the service is top-notch, the atmosphere is posh yet relaxed-- everything youd want when buying your wedding gown. My dress arrived right according to schedule and I needed very minimal alterations (hem, add cups, add a bustle- thats it!) thanks to the teams experience. I loved every minute in my dress and thank the team at Hayden Olivia for making the whole process stress free and fun!

Br
Review №17

From the moment I made an appointment to visit Hayden Olivia Bridal to go wedding dress shopping, I was treated with the utmost care and respect. The team at Hayden Olivia are passionate about what they do and it shows in their customer service and the experience they provide to their brides. I bought my dress from Hayden Olivia and let me tell you - it was the most beautiful dress and the process was seamless.I ran into a bad alterations situation with someone else and called Hayden Olivia in tears. Shay immediately calmed me down and offered their help.Mai, their seamstress, is a miracle worker and she knows her stuff! She was able to fix A LOT of really bad mistakes that the first place made and no one, even myself, could tell anything had ever gone wrong on the wedding day.I recommend Hayden Olivia Bridal to any and everyone who is getting married!

Em
Review №18

I loved the Hayden Olivia Bridal shop! It was not only the prettiest shop but they also had such an amazing selection of dresses. I’m so glad I found my dress here!

Je
Review №19

I cannot recommend Hayden Olivia bridal enough. I had visited 4 other salons and while the experience wasnt bad - they left me exhausted and without my dream dress. Feeling a little stressed about timing, I made an appointment by myself in early Feb. I worked with Hunter and not only did she do a great job as a stylist, but it was like she also stepped in as girl friend to make it fun and make me feel so pretty! She helped me find the dress I envisioned within my budget. Beyond finding the dress, the customer service and support - especially this year - was so appreciated. The day of the appointment, they let me extend it to have one of my bridesmaids come to give her sign off and take the yes to the dress photo. After Covid came and changed everything, Hunter proactively checked in with me to let me know my dress was on track and see how I was doing. I felt safe and supported for my dress pick up and accessory appointment - and once again they were supportive and patient as I had to video my mom in. Hunter also helped me find a seamstress that could add the finishing details to my dress. Due to some building issues, they even drove my dress to the seamstress since I wouldnt be able to get in the building when it was convenient for me. With all the wedding changes that had to be made - it was a great relief that my dress was an easy part! Thank you so much!

Sh
Review №20

This place is the best hidden gem of Charlotte bridal boutiques! I don’t even know where to begin on how amazing this place this! I have been to several wedding dress shops in Charlotte to find my wedding dress and yes they all do a great job but the experience you get at Hayden Olivia is not comparable! These ladies genuinely care about you, your family and your big day! I am not having a large or traditional wedding but that did not matter to them! They cared what I cared about. When I arrived I did not really know what I wanted and my stylist helped me find exactly what I loved even if that meant I tried on 100 dresses! Never did I feel rushed or pressured that I had to choose a dress which I have felt at other places. Their selection of wedding dresses are best I’ve seen in any bridal boutique in Charlotte! They not only have the classics but the contemporary and modern selections they have are nothing I’ve seen in other places. The designers they have do amazing work! Hayden Olivia is definitely the place for the modern and todays bride! One of the best things I loved that was so different than the other bridal shops is charlotte is how their staff work as a team! Other places I was paired with one person and that was it. At Hayden Olivia, I was scheduled with Gretchen (who is fabulous if you are able to request her!) But as I tried on each dress I received input/feedback from each person as they walked by, or pulled other dresses for me. I felt like a had a team working to find me my dress! There is something very special about this place! From their dresses to their team I highly recommend! I hope you ladies never stop doing what you do, thank you for helping me find my wedding dress!

Te
Review №21

Our stylist was awesome, the atmosphere was wonderful, and after visiting 4 other bridal shops my daughter finally found a dress that made her happy. It was beautiful and in budget! I left my favorite water bottle and they offered to ship it to me without charge. This was a great experience and I highly recommend any bride try this shop before buying.

Me
Review №22

I can not say enough great things about Hayden Olivia Bridal. After going to several other stores, and trying on so many dresses I found my perfect dress at Hayden Olivia. Hunter is absolutely amazing!!! She went above and beyond to make sure that everything with the dress was perfect. Mai with alterations was also incredible. She made the dress fit as if it was custom made for me. I had such a great experience, and highly recommend Hayden Olivia!

Pa
Review №23

The Hayden Olivia team are an awesome group of ladies that really care about you and your experience of choosing your wedding dress. They know about every detail of every dress that is in their store and it shows. Shay not only helped me find my dream dress but made my experience so enjoyable. They are amazing to work with and I wish I could do it all over again!Photos: Amanda Castle Photography

Mi
Review №24

This place is stunning. The fitting rooms are huge and the girls that work there are all amazing and make you feel comfortable when trying on the gowns. I did say yes to the dress. The designer of the dress is Hailey Paige! They also carry several designers as well. All brides must come and experience this bridal boutique!!!!!

Ke
Review №25

I cant thank everyone at Hayden Olivia enough for all theyve done! Id recommend them to anyone in a heartbeat. I checked out a couple bridal shops beforehand, all of which felt too overwhelming and felt like I was just a number. The team at Hayden Olivia were the exact opposite. From the first time I stepped foot into their gorgeous boutique, I felt at home and knew Id be well taken care of. They were so easygoing and super fun to work with, from the first time trying on dresses, down to the last fitting. They even helped me accessorize with a sash and veil :) Ill never forget trying on my dress with them for the first time and getting a tear in my eye...thats when I thought not only was I choosing the perfect dress, but I had chosen the perfect place to find it! Mai did a fantastic job on the alterations, too; she was able to make the straps on the dress removable, so Id be more comfortable dancing at the reception. Shes so talented and was very helpful throughout the fittings! Bottom line, you wont be disappointed if you choose them!

Al
Review №26

Hayden Olivia is the place to go! The consultants are so laid back, fun and effortlessly professional. My mom and I felt like wed known Hunter forever and the atmosphere she cultivated was so intimate and made me feel so special. The gown selection was perfect--large enough to really help me narrow down to the one (which was the first I tried on) and cultivated enough to not be overwhelming. The shop is darling and the perfect combination of timeless bridal meets runway chic and includes a small accessories boutique inside. Thank you Heather, Hunter and the ladies at Hayden Olivia!!

Ca
Review №27

I had a great experience at Hayden Olivia. Hunter was my consultant. She had a great personality and was very helpful! I ended up picking a dress that was the exact opposite of what I originally thought I wanted. Im glad Hunter encouraged me to try on some different styles! The store itself is also very pretty!

La
Review №28

Hayden Olivia gave me an AMAZING dress shopping experience! The employees were so genuine and helpful. Great selection with tons of different styles. I found my perfect dress with the help of Hunter.

Al
Review №29

I honestly do not write reviews but from having such a great experience at Hayden Olivia Bridal it is hard not to write one. When I first started looking for a wedding dress I knew what style and designer I liked. Hayden Olivia carried a lot of the wedding dresses I was looking for (most inventory of Hayley Paige I have found) and I decided to make a dress appointment there. This was the only bridal salon I have been to and I would not waste your time looking elsewhere. Hunter was my consultant and is truly gifted at what she does. When I decided on my dress, Hunter styled me from head to toe and made me feel like a princess. You really get that one on one attention with her. She picked out my veil, beaded belt, hair piece, and jewelry. Those accessories made the entire look even more gorgeous and really complemented the wedding dress. I love detail and Hunter knows how to add details to your look without overpowering it. I would have never been able to do that myself. She is also really great to work with and will never pressure you into buying something which I really appreciated.So another important thing that makes Hayden Olivia so great is their in-house seamstress, Mai. A lot bridal salons do not have an in-house seamstress which I find weird and for such an expensive purchase it is super important to have someone talented like Mai to alter your gown. This made my experience better than I could imagine. I knew I would need a lot of alterations because I am only 51 and on the petite side. My dress had a high-neck front and lower open back, so for it to hit just right Mai knew exactly what to do. She even sowed on my belt to fit the lower back of my dress which I loved. She is truly gifted and very time efficient. I am pretty picky about things and I can say Hunter and Mai exceeded my expectations when it came to details and fitting of the dress. I seriously recommend going to Hayden Olivia for your wedding dress! I promise it will be a great experience and you will not regret it!

Ka
Review №30

I had a wonderful experience at Hayden Olivia Bridal. I met my mom and sister there without expecting to find my dress that day but I found one that was perfect for me and our wedding. I especially loved working with Shay and Hunter--they are as sweet, knowledgable, funny, and bubbly as can be. I thought the dress shopping process might be stressful (body image! money!) but the whole afternoon was truly playful, light, and so much fun. I had a few moments of doubt (and honestly, tears) during the fitting process but fortunately I ended up being really happy with my dress for the big day.

Al
Review №31

I had an incredible first-time dress shopping experience with consultant Hannah! I could not recommend her at Hayden Olivia more! The salon was SO accommodating to me and my guests during these crazy times (COVD-protocols and all). My mind was immediately put at ease after having no idea what I wanted for my wedding. Hannah heard my ideas and pulled a dress with every element I imagined! I havent purchased my dress yet because it was only my first store but I will definitely keep Hayden Olivia in mind. Do not hesitate to make an appointment here! They have a great selection and even better customer service. If you ever watched Say Yes to the Dress, Hayden Olivia essentially recreates that whole bridal experience here in their beautiful Charlotte location. It was the bridal dress experience every girl dreams of.

Re
Review №32

Great experience I would have given a six but she didn’t let Hayden spend the night with me.

Ar
Review №33

THE STOP in Charlotte for your wedding dress. I had the best experience possible at Hayden Olivia and had the pleasure of working with Shay as my consultant - she is a dream, btw. After going to 3 places in NYC (Kleinfelds, Gabriella, and Pronovias) along with another place in Charlotte and STILL not finding the right dress/being extremely stressed out about the experience, I had a friend recommend Hayden Olivia. Thank goodness they did! Here is why:-The process: at Hayden Olivia, you are able to take your time, drink champagne, and put your hands on all of the dresses while they are on the rack and leave clips on the ones you love. The dress I ended up buying was thrown into the dressing room by one of my bridesmaids. This would not have happened in most other places as many other places keep most dresses in the back.- Pricing: I feel as I had a very customized/high end experience at Hayden Olivia and I was still in the lower price bracket that other places have. Example: Pronovias low-cost market is $3500 and I spent $2600 before alterations. They also included a $600 veil with the purchase.- Consultant: everyone was easy to get in contact with and Shay made me feel very comfortable. It is not always easy stripping down in front of a stranger and squeezing yourself into countless dresses. Shay made it feel like no big thing!Thank you all again for making this experience amazing.

Li
Review №34

My experience at Hayden Olivia was absolutely wonderful! After going to multiple bridal salons in NYC and CLT, I had to make a last minute change with my dress and came into Hayden Olivia in October, needing a dress for my February wedding (talk about a panic!!). Hunter was the first person I spoke to over the phone about my predicament and she was so kind and calming about the whole process, scheduling me in last minute the next day. Understanding the time constraint, Hunter helped me pull a few dresses that fit my simple and elegant aesthetic and we ultimately landed on a beautiful Sareh Nouri gown. What I respected most about Hunter was her ability to understand what I was looking for and to help guide me to a dress that was flattering to my body type and reflected my personality. Many of the salons I had been to focused more on what I thought I wanted in my head instead of helping me find a gown that was the most timeless and flattering on my personal figure. Hunter has a true gift!! She also texted the designer of the gown personally to make sure that it would arrive in time for my wedding- thank you!!! Finally, I would recommend doing your alternations in house- my fitting process could not have been easier and they even helped me move an appointment due to a last minute work trip. Finally, it rained the day I had to pick up my dress and Hunter even ran the dress downstairs to the car to help me avoid getting it wet. From first interaction to last, Hayden Olivia is wonderful. I would highly recommend them to any bride and they work extremely hard to make the dress process one of happiness and excitement vs. some of the other less fun stresses of planning a wedding. Thank you so much to Hunter and team!

Ma
Review №35

I am SO thankful I found Hayden Olivia Bridal. Prior to dress shopping, I knew I wanted a Hayley Paige dress and after some research, found that they have SUCH a big collection of HP dresses! They were so welcoming from the start of my appointment to beyond. The queen of sparkle, Shay was my consultant and is now one of my favorite people ever. She understood what I wanted and was so great at helping my make up my mind with a dress before I showed my entourage. They let me walk around the whole shop in the dress I chose and stay in it as long as I wanted. Shay was also so great on constantly updating me on my dress status and making sure it came in plenty of time! Now heres another BIG reason I love Hayden Olivia so much. I did bridal portraits 3 weeks prior to my wedding and realized my dress was a liiiiittle too low cut. After speaking with Hayley Paige, she recommended ordering fabric through Hayden Olivia. I worked with Hunter in order to do this and she is INCREDIBLE. I probably texted her way too much, but she was so diligent in making sure this extra fabric got to me from NYC in enough time to get my dress altered. I ended up getting my extra fabric within a few days and had my dress adjusted in plenty of time for my wedding. I cant thank Hayden Olivia Bridal enough for their incredible customer service. I am forever grateful!

Hi
Review №36

If you want to feel absolutely beautiful and have the most fun and amazing experience while saying yes to the dress, then you have to go to Hayden Olivia!!All the dresses are absolutely gorgeous and all the lovely ladies at Hayden Olivia are so nice and will make your experience one to remember!I also want to thank the ladies at Hayden Olivia for making my wedding day so special and helping me find the most perfect dress!! Y’all were so amazing and I am so blessed for all the time spent in helping me say yes to the dress!! Y’all not only helped making say yes to the dress so much fun, but helped ensure the day was absolutely perfect!! Thank you again for everything! 💕

Br
Review №37

Every single woman at Hayden Olivia is absolutely wonderful! I worked closely with Shay and she was such a joy to be around and truly made me feel comfortable throughout every step of the process. The ladies are kind, courteous and genuine and will do whatever it takes to give you to most enjoyable and stress free wedding gown experience. They have a fantastic selection of designers and dresses and are extremely knowledgeable of the industry. They are attentive to your individual needs and responsive to all communication. At the end of the day, these ladies love what they do and they want you to feel beautiful on your special day. I would highly recommend Hayden Olivia to any bride!

Ke
Review №38

Absolutely loved working with the Hayden Olivia ladies! Kacie was so wonderful on the day I had my first appointment and helped me find the perfect dress and veil. Hunter and Shay were also great to work with in the months leading up to my wedding - so helpful and responsive. Hayden Olivia has an incredible selection of dresses, veils, accessories and can also accommodate custom requests in conjunction with the dress designers - I had an additional layer of material with shimmer added into the skirt and they also ordered additional lace for alterations I wanted to do on the bodice. Would highly recommend to any bride to be!

Ji
Review №39

I couldnt be happier with my experience at Hayden Olivia Bridal! After going to multiple other bridal stores prior, coming here was truly a breath of fresh air!! They made both my mom and I feel so special from the moment that we walked in to the moment we left. I worked specifically with Shay and she was beyond amazing!! I ended up finding the dress of my dreams and she made me feel like every girl should when looking for their wedding dress! I would highly recommend Hayden Olivia Bridal to anyone and will definitely be recommending them to all of my girlfriends!! Truly an amazing experience and I owe it all to them! Thank you Shay and the rest of your team for making this day so special!

Sa
Review №40

My experience at Hayden Olivia was better than I could have imagined. I was nervous about dress shopping and not entirely sure what I wanted. From the moment I entered Hayden Olivia I felt comfortable and at ease.The staff and space are charming. The dresses are all gorgeous. We had plenty of time to wander the store and look at dresses before starting to try things on. The first dress I tried on was my dress - and it wasnt even one I had picked out myself! I still tried on a few more but we all knew I was going back to the first one.I appreciate the staff for putting me at ease and knowing what kind of dress I needed and wanted better than I knew myself. Once the dress came in I had it fitted and hemmed right on site which was so convenient. I only had to coordinate transporting the dress once. Thanks to everyone at Hayden Olivia for making finding my dress so fun and easy!

Ka
Review №41

My experience at Hayden Olivia was incredible. I worked with Hunter. I had an idea of what I did not want, but was not so sure about what I did want. With that being said, Hunter guided me to the dress of my dreams! Not only did they logistically find the best dress for me, Hunter measured me on point. I was able to fit my dress beautifully and only needed it hemmed. Overall, Hunter and the team at Hayden Olivia delivered amazing customer service and overall made me feel right at home. If youre looking for a beautiful dress with an equally wonderful experience -- this is your place!

Li
Review №42

I had the BEST experience at Hayden Olivia! We traveled from out of state and it was worth every extra mile. It is so fun riding up the elevator and having the doors open to the most adorable and charming bridal boutique. Hunter was an absolute dream to work with and she even had a dress I was interested in shipped in for my appointment! Overall fantastic experience and wish I could do it again!

Ca
Review №43

Shay Lutwiller was absolutely phenomenal. I had no idea what I wanted to wear on my wedding day and she had me go out of my comfort zone and find the one for me! She wasnt pushy and was so great about checking in throughout the entire process. I refer anyone I know getting married and looking for a dress to your guys, specifically Shay! LOVE Hayden Olivia!

Am
Review №44

There are not adequate words to describe just how amazing my experience was with Hayden Olivia. I visited several bridal shops in Charlotte, none of which, could compare to Hayden Olivia. The selection is incredible with a wide range of prices. The staff is hands down the BEST in Charlotte! I worked with Hunter and she is absolutely wonderful!! She is extremely knowledgeable, patient, kind, and never pressured me to make a decision. The team was prompt to answer any questions I had and made me feel very special any time I entered the store. The dress I selected was perfect for me, and I felt like the most beautiful bride on my wedding day!! It was such a wonderful experience that I will cherish for a lifetime. I highly recommend this store to any bride!

Al
Review №45

I highly recommend that you make an appointment at Hayden Olivia Bridal to find your dream wedding dress. Wedding dress shopping can be a big decision and some may be on a time crunch too. For me, I was coming from Alaska and pretty much only had 1 day to find my dress. Hayden Olivia was our first stop and our last stop! Hunter was so helpful in helping me realize that I really did find my dream dress when I did! (I cried when I tried on the Anne Barge Olmsted dress, and that was the dress that I chose and wore on my wedding day, and did a million twirls in and felt like a princess bride in!) For those gals who change their mind a lot, it was so great to talk through each dress with Hunter. I also had a couple family members with me since coming from Alaska is a big trip. They welcomed all of us with open arms and offered us mimosas! Thanks to Hunter and Hayden Olivia I felt so amazing on my wedding day in my dress!

Al
Review №46

My experience with Hayden Olivia was Total perfection. After trying on over 50 other gowns (and purchasing one) I truly didn’t think “the dress” existed for me. The ladies at Hayden Olivia made me feel so comfortable and at ease during the shopping process. I really felt they took the tome to understand what I was looking for while still letting me guide the shopping experience. I ended up with the most perfect gown and I couldn’t be happier with my decision to shop here.

De
Review №47

I visited 3 other bridal stores in Charlotte, and Hayden Olivia had the best selection and customer service! I felt like my personal stylist, Hunter, did a great job helping me find the dress of my dreams and sticking to my budget. I really liked that the alterations were in-house, and it was so easy to schedule. My dress was perfect, and the experience was wonderful from start to finish!

Ma
Review №48

Hayden Olivia made my entire wedding dress experience seem so easy! Hunter was a dream to work with and was so kind throughout the whole process, start to finish. The entire team truly makes you feel like youre the most important person! I moved out of town after I purchased my dress and they were so accommodating with my schedule changes for fittings etc. My dress was beautiful and unique and I would recommend Hayden Olivia to any bride-to-be.

Fr
Review №49

I could not be happier with my decision to get my wedding dress from Hayden Olivia Bridal! From the moment I stepped into the gorgeous store through picking up my dress for my wedding day, the entire process was amazing! Every time I walked in, the girls of Hayden Olivia greeted me with big smiles and made me feel like we had been friends for years. They were incredible in helping me find the PERFECT dress and veil for my wedding day! Hunter helped me design a custom dress that was exactly what I was looking for. She helped make sure the dress was designed as I wanted it and kept me updated on the arrival throughout the process. Being able to get my alternations done there helped make the entire process so easy! I HIGHLY recommend Hayden Olivia Bridal for finding the wedding dress of your dreams!

Kr
Review №50

Heather was wonderful and so easy to work with. Heather helped me find an Anne Barge dress that fit my personality and was perfect for my Charleston wedding in December. Hunter was amazing as well and assisted me with alteration appointments and fitting appointments. Heather and Hunter are so knowledgable about the wedding industry and I felt stress free during the entire process. They are so amazing and wonderful people! I would HIGHLY recommend Hayden Olivia to all future brides! Heather and Hunter will always hold a special place in my heart for all they did to help me find the perfect gown! Love them!

Vi
Review №51

Not only are the dresses (and shop) gorgeous, but everyone at Hayden Olivia Bridal is absolutely amazing! I shopped around at a few bridal shops when looking for my dress and no experience came close to the one I had here.Hunter was SO sweet & after the first dress I tried on, she was able to pull dresses based on everything I liked/disliked and thanks to her, I found my dream dress! I was between 2 dresses (same designer) and she even called the designer as I had it on to see if we could combine the two. I ended up selecting just one of the dresses, and could not be happier!They had a GORGEOUS veil collection, and after trying on a few, she helped me find one that goes perfectly with my dress.Dresse ... veils... accessories ... it’s all beautiful.The girls here ROCK. They know their stuff!To top off the incredible customer service I had already received, they had to move my first fitting back a couple of days and are paying for my alterations because of it!Seriously .... go here. You’ll be glad you did!!

Re
Review №52

I had such a wonderful time picking out my wedding dress at Hayden Olivia Bridal! There are so many beautiful dresses, which makes it hard to pick just one; however, with the help of all the talented ladies at HOB, I found my dress. Everyone that works there is so welcoming, knowledgeable, and helpful! Hunter, especially, made sure my dress and all my accessories were perfect for my wedding day!

Ch
Review №53

I visited a handful of bridal boutiques and Hayden Olivia was HANDS DOWN my favorite. It was the first boutique I went to and every single dress I tried on after that I compared to the first dress I tried on at Hayden Olivia. After going to the other salons, all I could think about was the Hayden Olivia dress. I finally went back and met with the same girl who helped me in the beginning, and she showed me an even MORE beautiful dress which I immediately fell even more in love with. I always felt at home there and they also made me feel like a princess. Best bridal shop in town - thank you ladies!!!

Em
Review №54

I could not have asked for a better experience at Hayden Olivia. Shay was so incredibly sweet, helpful, and so much fun to work with. She went above and beyond to make me feel so special and I couldn’t be happier right now. Also the dress selection is everything anyone could want and more. I went to a few other bridal shops and they truly do not compare to the fantastic experience, value, and selection you will get at Hayden Olivia!!Update: I received pictures of my finished dress today! I asked them to customize the dress by removing the straps and altering the neckline and it looks AMAZING. So so happy I went with such a professional, creative, and hard working team! They were so accommodating and the dress turned out wonderful!

Li
Review №55

I would give Hayden and Olivia way more than 6 stars if I could. Every lady that works there is truly amazing! They are all so sweet, so patient, and so knowledgeable. They made me feel special each time I was in the store, and worked so hard to help me find my dream dress. We tried other bridal boutiques, and the service anywhere else never came close to what we received at Hayden and Olivia. I highly recommend it to any bride! You wont be disappointed.

El
Review №56

I cannot stress enough how amazing the team at Hayden Olivia is! My experience with them was amazing! Every individual at Hayden Olivia is there for YOU! They made my gown buying process so easy. As soon as you enter, you’re greeted with a refreshing mimosa and a smiling face. The dressing rooms are very spacious and your consultant will tend to your every need. They have a beautiful selection of one of a kind designer gowns and I couldn’t be happier with my experience at Hayden Olivia!

Ma
Review №57

The absolute best experience! Hunter and the team guided us through the appointment, with bubbly of course, and helped me to find THE perfect gown for my wedding. The boutique is gorgeous and the team is genuine. I never felt like I was being sold on anything, but rather listened to and guided towards options, ensuring I knew without a doubt that my gown was the one. Thank you Hayden Olivia!

La
Review №58

Great experience from start to finish! From picking out my gown to my final pickup it was definitely a five star experience. The head of alterations was very impressive and was able to make quick changes during my fittings. My final fitting was about a month before my wedding. I tried on my wedding dress a few days before my wedding and realized it was too big. They were able to fit me in and have my dress altered the next day. Very grateful for these ladies and their expertise!

St
Review №59

I had a great experience with Hayden Olivia. I thought I was going to be overwhelmed with the whole process of buying a wedding dress, but the minute I walked in I felt comfortable and relaxed. The selection is large enough (and good enough!) that you feel like you have a lot of choices, but small enough that its not cluttered and intimidating. Everyone is so friendly. Hunter helped me find my dress and she put me totally at ease and made it so enjoyable and easy. I loved working with Mai on the alterations. The gown fit flawlessly...she does absolutely beautiful work. I even brought the wrong pair of shoes to my final fitting and was in panic mode and together we figured out how high mine were and she pulled some options for me that were the same height so that I didnt have to come back another day. All-in-all, a great experience and I highly recommend!!

Me
Review №60

I had the best experience ordering my wedding dress from Hayden Olivia Bridal! Their selection and customer service surpassed the other two bridal stores I visited. They were welcoming, patient and helpful! Hunter was our consultant and she was very friendly & made the process seamless! Their in house seamstress did an amazing job as well. By the time my dress came in I had lost wait and had to have the beaded top taken in 7.5 inches and she did so quickly & perfectly!

Kr
Review №61

Hunter & team are absolutely incredible! They made my entire dress shopping experience so wonderful and easy! I came in knowing what I thought I wanted but Hunter still did a great job showing me a variety of options to make sure I was 100% with my decision. She checked in frequently and made sure all details of my dress order was absolutely perfect!! I can’t recommend them enough!!

Ke
Review №62

My experience at Hayden Olivia Bridal was beyond exceptional. They were my first and only bridal salon I attended. Heather and the team at Hayden Olivia Bridal were professional and elegant. They provide the upmost expertise in bridal couture and work within your budget. The dress selection is superior. But what makes this place unique, is the full service provided by all the staff. The experience is what helped me choose my dress. I highly recommend making them your first stop, because you will NOT be disappointed with the service nor bridal gown selection. Thank you ladies for helping my find my dream gown.

Ka
Review №63

I found my wedding dress at Hayden Olivia Bridal and recently received photos back from my wedding this past summer. I am SO happy with how the dress looked but more importantly, how it made me feel all night. I was so comfortable in it and it will truly be a detail from that day that I will remember forever.The bridal team at Hayden Olivia bent over backwards for me. They always welcomed myself and my family with open arms (even when I would call them and schedule an additional fitting just to make sure the dress still fit), they always understood.I went to bridal gown stores in my hometown of Louisville, KY initially and regret even spending the airfare to do so because I knew immediately when I walked into Hayden Olivia that I would find the right dress for me there. They have a vast inventory of dresses, and book longer appointments with you to truly accommodate you.Finding the right dress can be crazy amidst all of the other wedding planning you are doing, but if you want to make it easier on yourself I highly recommend shopping here.

Ha
Review №64

Cannot recommend Hayden Olivia enough!!! Not only is the space beautiful but they have a great selection of any style you could want without it being too overwhelming. They were also respectful of budget and opinions.I had tried on a bunch of dresses and Hunter was able to pull a dress that combined all of my favorite components that I never would have picked out on my own and it was absolute perfection!!! I am indecisive and told her I still wanted to sleep on it and she was completely understanding and not pushy at all and even gave me her cell if I had any questions.I also got my alterations done there and Mai was able to get the dress to right where I wanted, it fit me like a glove.I went to a bunch of great local dress shops in Charlotte but nothing compared to Hayden Olivia!!

Em
Review №65

Hayden Olivia is wonderful. I went in, this was my first time shopping for a dress, just to look and bring my grandmother who was down for Thanksgiving. I was fully prepared to leave without a dress and without a clue what I wanted. I was so wrong. The ladies at Hayden Olivia are so welcoming. They say only bring a few close friends/family but they graciously accommodated 11 of my friends and family. (yikes) Hunter was a gem, she didnt mind I wanted to try on a million gowns. I found my dream dress and it was the icing on the cake for my big day. If you are in the market for a wedding dress, you have to go to Hayden Olivia.

Li
Review №66

I had the best experience working with Hunter Bailey at Hayden Olivia. She helped me know more of what I wanted my dress to be like and Mia took care of the rest with her beautiful alterations. It turned out perfect and just what I had envision! I was always so excited when I got to go for fittings because everyone there was so personable and wonderful! Thank you all so much!!

Mc
Review №67

I LOVED working with everyone at Hayden Olivia! It was such an amazing experience from start to finish. I felt very welcomed and comfortable when I first started looking at dresses. The store is adorable and quaint. They truly gave me their undivided attention to ensure I found the right gown. You are able to get your alterations done there by an amazing seamstress, Mai. She did a beautiful job altering my dress in a timely manner. I was able to leave my dress there until I needed it for my wedding day. They also offer cleaning and preserving of the dress! I would recommend Hayden Olivia to any bride wanting an amazing dress shopping experience!!

Am
Review №68

The atmosphere was so glam and made me so excited to be shopping for such an exciting day. The energy from all of the girls was so relaxed and still so helpful, I truly felt that they wanted to help me find MY dress, not just sell me a dress. I went there to look at Hayley Paige gowns, and found my dream dress, but I would honestly recommend any bride to go here to find the perfect gown! My alterations experience was also top notch and my dress fit like a dream!

Me
Review №69

Hunter and all the ladies there were wonderful! I loved working with them! They couldnt ask for a better team. Such a beautiful location. The had my favorite designer there and I got my perfect dress. The process was seamless and they kept me informed at every step. My dress came in on time and they were able to get me fitted on might tight schedule.

La
Review №70

I absolutely loved my experience at Hayden Olivia! I was fortunate enough to go during the week and had the place to myself, which made for a very personal experience. Hunter was so insanely helpful yet gave me the space to walk around (50 times!) and think it over. They communicated well throughout the entire process from the time my dress arrived to alterations (in house) it was a great one stop shop and I would highly recommend Hayden Olivia to other brides!

Kr
Review №71

Hayden Olivia Bridal is the BEST! The staff is personal, yet professional. They made me feel like an absolute princess. I loved every moment of being with them!! AND I FOUND MY DRESS! Thank you to everyone at Hayden Olivia!!

Br
Review №72

Had a great experience at Hayden Olivia!!! Other bridal shops can be snooty or pushy, and the ladies at Hayden Olivia were none of that -- just reasonable, down to earth women doing all they can to put you in the perfect dress that works for you and your budget! That said, you wont find Davids Bridal price points, the dresses are high quality. They have a great selection of dresses to try on in a variety of modern and classic styles. They walk you through all the steps to getting your dress and what you need to bring to the fitting, and what you can expect at the fittings. They have a seamstress they work with regularly who does a great job. All in all, just an amazing, easy, and stress-free experience buying my dress from Hayden Olivia.

An
Review №73

Y’all Hayden Olivia is the best place to find your dress hands down. I needed my dress that day and to have it fitted in basically a week and they killed it. Hunter was AMAZING and super helpful. They are the best bridal salon. The whole experience was very enjoyable!!

Ma
Review №74

Hayden Olivia Bridal is simply THE BEST! These ladies went above and beyond any expectation that I had & I left feeling like family. The ladies of the HOB team are truly wonderful -- they helped me effortlessly choose the wedding dress of my dreams and were fully invested in all of the details of my wedding day. I would choose HOB over and over again if I could. I cannot recommend this place enough! Thank you Hayden Olivia!

Ca
Review №75

The best dress shopping experience! I worked with Hunter who was amazing and really understood what I was looking for after the first few dresses I tried on even though I couldn’t quite articulate it. Highly recommend this place!

Sa
Review №76

Hayden Olivia is the ONLY place to shop for a dress in Charlotte! They are simply the best.The customer service is impeccable, they truly make you feel special from the moment you walk in the door. They have lots of clean, crisp samples to try on that are not over-worn and they are knowledgeable about how designs can be modified to your liking.Mai, the head seamstress, is exceptional. She is so accommodating, and has a very fast turnaround time for alterations.I found my dream dress at Hayden Olivia-- I felt beautiful, my husband thought I was beautiful, and the photos are breathtaking! THANK YOU HAYDEN OLIVIA!

Ha
Review №77

This place is AMAZING! I have never experience better customer service. Nor are the sales associates pushy. I could not have asked for a better dress buying experience. Elizabeth helped me through the entire process and truly made everything magical. The dresses are a little more pricey than other dress shops in Charlotte, but you get what you pay for. The quality of dresses is outstanding. I can not brag enough about this place. Thank you Elizabeth for helping me find my dream gown and being patient with me through the process.

Ha
Review №78

My initial experience with Hayden Olivia, specifically Hunter, was amazing. The choosing and sale of my dress went perfectly. After that, the ball was dropped massively by the bridal consultant. She never checked up during fittings done by a seamstress brought in by the company. I left my final fitting visibly upset after arguing with the seamstress and being told my body and the material were the reasons for my dress being virtually destroyed and she didnt bother to confront it, she just let me leave almost in tears. I spent the rest of the day crying and trying to figure out how to get a dress two weeks before my wedding. I ordered a new dress online and took my original dress to a new seamstress hoping one of the two options would work out. On sight, the new seamstress all but ewed the job done by the professional at Hayden Olivia. She basically reconstructed the entire dress in under a week and worked miracles on my beautiful gown. My suggestion to anyone using this bridal salon in the future is to research your seamstress and dont just take their word for someone. If you have someone you trust, go with them. And be more vocal during your visits and fittings since apparently I wasnt enough and I got dismissed and did not feel nearly as special as a bride should when she gets her gown. Very disappointed in what I had heard was the best bridal salon in Charlotte.

Ra
Review №79

Carolina Herrera once stated, A wedding dress is both an intimate and personal for a woman - it must reflect the personality and style of the bride. and I can honestly say that my consultant at Hayden Olivia, Shay, helped me find the perfect dress that reflects both my personality and style. From the moment she greeted me we connected on what some might call a spiritual level. She was able to bring to life exactly the picture I have had engrained in my mind since I was a child, dreaming of my wedding day! As soon as I stepped out of the dressing room (in my first dress!!) tears filled both my moms and sisters eyes. Once I turned to face the mirror, I knew it was the one. I cannot thank Hayden Olivia and Shay enough for the wonderful experience and truly phenomenal customer service. If you live in the Charlotte area and are looking for the perfect dress for your big day then please make an appointment here, you will not be disappointed! Tell them Rachel sent you!

Ka
Review №80

This place is the BEST! I knew I was going to find my dress at Hayden Olivia as soon as I stepped in their store. They immediately offered my family and I champagne and were fully invested in all the details of my wedding. The appointment was so stress free and intimate. As soon as my gown came in I booked with Mai, the seamstress. She made my dress fit like a glove. She gave me honest opinions on what looks best and what is most practical for my gown. I cannot recommend this place enough! Thank you Hayden Olivia!

El
Review №81

I picked up my preserved gown this week, and didnt expect it to be soemotional leaving Hayden Olivia for the very last time. Your boutiqueis an absolute treasure. Every single interaction with you was classy,helpful, fun, and beautiful. Truly, my dress was the first I tried on,and your staff was helpful and patient while I convinced myself (over2 more visits!) that it was perfect!Every time I came back for fittings or called with a question yourstaff was kind and, although I know you have hundreds of brides,seemed genuinely excited about my gown and upcoming wedding. My motherand I have agreed many times that out of all the wonderful pieces ofthe wedding planning process, Hayden Olivia was the most wonderful.Thank you for that!

Ch
Review №82

PLEASE GO HERE. There aren’t words for how amazing Shay is. Makes you feel completely comfortable and is so beyond great at her job. I found a dress I loved but wanted to think about it, she gave me her personal phone number to text her if I wanted to come back the next day (even though it was a Saturday), I texted her, came right back and bought my perfect dress. I’m going to travel and do my alterations here just because I 100% trust her. Go here, you will thank me!

Sa
Review №83

Hunter and all of the consultants at Hayden Olivia Bridal are wonderful. They provided such a fun bridal experience that every girl dreams of when looking for her perfect dress. They were so accommodating, even holding onto a dress that was in a trunk show so that I could try it on after the trunk show left! Now that the wedding is over, I still LOVE my dress!

Br
Review №84

I went shopping with a friend here, and the selection was great! We had so much fun sipping champagne and shopping. Hunter was extremely knowledgeable and found my friend the perfect dress!

As
Review №85

I had an amazing experience at Hayden Olivia! Hunter was there for me day and night. She handled my indecisiveness with ease! I never felt pressured or rushed. I wish I could do it all over again just to play dress up!

Ha
Review №86

Saying my dress was magical is an understatement! Saying that Hayden Olivia Bridal Boutique is the best in the city is also AN UNDERSTATEMENT!! I cannot thank these ladies enough for the amazing experience I had when preparing for my wedding day.

Pa
Review №87

I absolutely LOVED everything about my experience with Hayden Olivia! I went to a very high-end boutique in Charleston a few weeks before going to Hayden Olivia, and that experience left me so stressed about finding a dress in my budget (which was pretty generous and I STILL couldnt afford anything at the Charleston boutique). Walking into Hayden Olivia was like a breath of fresh air - everyone was friendly, helpful, and, above all, everything was within my price range if not several thousand dollars below it! The dresses were of just as high of a quality, and were actually more beautiful, in my opinion. Im SO SO HAPPY I went there!

Ca
Review №88

I cant say enough good things about Hayden Olivia Bridal. From the moment I walked in for my appointment, to the moment I left with my dress in my hand, everything was perfect. They treated me like a princess, they answered all my silly questions and always made me feel special. I truly felt like Hunter had as much excitement about me finding my dress, as I did about finding my dress. Every time I went in there I knew I was in good hands and would be taken care of with exception attentional to detail and care. I truly felt like the most beautiful version of myself on my wedding day, and I know Hayden Olivia Bridal made all my wedding dress dreams come true!

An
Review №89

Hayden Olivia Bridal made the experience of wedding dress shopping a pleasure from the minute I contacted them. I was in a different situation because I live in St. Louis but am from Charlotte so I needed to shop/meet on specific dates when I was in town. They were so accommodating and I found my perfect dress within an hour. I would recommend Hayden Olivia to any bride. Quality, service, tailoring, everything was amazing!

al
Review №90

Lauren and everyone I met at Hayden Olivia are awesome. The boutique is small but there is a pretty good selection. I was really interested in a Hayley Paige gown that they dont carry in the store and Lauren was able to borrow it from a trunk show for me to try on! Everything was great!

Ca
Review №91

I couldn’t have asked for a better experience shopping for my wedding dress! They were so helpful and gave me their entire attention. I’m very indecisive and never felt rushed. Lauren who helped me listened to everything I wanted and actually picked out the dress I chose for my wedding day! Alterations were so easy and I only had to have one fitting. If you are looking for a wedding dress and an amazing experience go to Hayden Olivia!

Ma
Review №92

If you want to feel like a princess, come to Hayden Olivia Bridal. By far the best experience out of all bridal shops I went to. SO highly recommended!

Lo
Review №93

Such and amazing experience! From the moment you walk in, and until you walk out you feel so at home. Hunter was so great to work with, and truly made it a perfect day for me and everyone that came along! Their dresses are beautiful, I would highly reccomend Hayden Olivia Bridal.

Sa
Review №94

I had a wonderful experience finding my wedding dress at Hayden and Olivia. The consultants are incredibly knowledgable and made the entire process so easy and stress-free. For a small boutique, there were a ton of different dress options to choose from. I would highly recommend this boutique to anyone in search of a wedding dress in Charlotte.

La
Review №95

I absolutely loved my experience at Hayden Olivia Bridal. It was the perfect place to find my dream dress. The staff was professional and welcoming. The boutique was beautiful and peaceful. I did not feel rushed and was able to try on a variety of dresses. I fell in love with a Modern Trousseau gown that was customizable. Lauren Clark explained how the customization worked and my dress came out exactly how I imagined. I love Mai the seamstress and her work was amazing. I would recommend this bridal boutique to anyone.

Sa
Review №96

We had such a great experience at Hayden Olivia. The gowns are all beautiful and the location is great, but it was really the team that made it such a wonderful and memorable experience! Would recommend to anyone and everyone!

Ha
Review №97

I’ve never actually visited the boutique because I never was given the chance to. I live in Virginia and I am planning a trip to Charlotte in three weeks and I was looking into bridal salons to visit while I was there and Hayden Olivia was one that I took interest in. I filled out the appointment application online and received a call the next day, but I am a full time college student and wasn’t able to return the call until a few hours later. Since then I have called three times and have left two messages and haven’t received a phone call back and it’s been a week. Very disappointing since I see their salon has great reviews, but obviously it wasn’t meant to be and I was meant to take my business and wedding dress experience elsewhere.

Mo
Review №98

Could not have dreamed of a better way to start my wedding planning experience! The entire staff at Hayden Olivia was so sweet and welcoming to me and my group from Day 1 through all of my appointments and alterations. From the shop to the staff to the celebratory mimosas... everything was PERFECT!

ca
Review №99

Love this place! If you go you have to ask for Hunter Bailey! She is so amazing and helpful. I was so in love with my dress!

He
Review №100

I cant say enough great things about Hayden Olivia Bridal!! My consultant Whitney made me feel so comfortable during my time there and help me find the PERFECT dress!! It was such a magical experience! If you want excellent customer service and a time that you will never forget, go to Hayden Olivia Bridal!!!

Information
70 Photos
100 Comments
4.9 Rating
  • Address:221 S Tryon St #200, Charlotte, NC 28202, United States
  • Site:http://haydenolivia.com/
  • Phone:+1 704-333-0377
Categories
  • Bridal shop
  • Boutique
  • Dress store
  • Dressmaker
  • Wedding store
Working hours
  • Monday:11AM–6PM
  • Tuesday:11AM–6PM
  • Wednesday:11AM–6PM
  • Thursday:11AM–6PM
  • Friday:9AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Service options
  • In-store pickup:Yes
Highlights
  • Identifies as women-led:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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