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Atlantic Self Storage
3434 Monroe Rd, Charlotte, NC 28205, United States
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Atlantic Self Storage
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Ch
Review №1

We recently rented storage space from Atlantic Self Storage and had an excellent experience. We worked with Donna who was incredibly friendly and very knowledgeable. The facility is clean and perfect for storing our extra furniture. Plus the location is great for us. They have an additional warehouse opening soon - next door to the current facility. Therefore they will have even more storage capabilities soon. Highly recommend.

Je
Review №2

Kieran was super friendly and showed us all around then quickly set us up with a unit. It’s clean, climate controlled and easy to access. I love that they were in the office on a Sunday and able to help me when another company was not. So glad I went here and know my things are safe.

Ny
Review №3

They are super nice in the main building. Every time I speak with Mack he is always respectful and upbeat. 10/10 recommend. Hassle free storage for sure!

C
Review №4

Had a quick and efficient experience with Atlantic Self Storage. The staff was very helpful, no wait time and a very clean facility. Plenty of hand trucks to help facilitate moving. Reasonably priced as well.

Gr
Review №5

Atlantic Storage main building is clean, well lit and easy to access. Mr. Keiran Handel is a wonderful communicator and a friendly, polite professional who got me quickly set up with a 10 X 10 space and showed me all around. I am glad I picked Atlantic!

Jo
Review №6

Best self storage facility in town!! Great employees and nice clean units at a more than fair price. I highly recommend to anyone looking for self storage!!

Pe
Review №7

My mother recently passed away and we needed a storage unit for a little while. We checked out 4 places. After a few minutes at Atlantic with Donna, I was sold. The place is very clean, she is knowledgeable and helpful, the prices weren’t the highest (the lowest we saw was a gross place), it is easy to use with carts and a convenient elevator. I went back the next day with some of my stuff and talked to Mack and Kieran and got a fob for the security door (get a fob!) and they couldn’t have been nicer and more helpful! I highly recommend checking out Atlantic if they have space for you.

Mr
Review №8

This is the most respectful storage unit ever. The management and staff are all equally understanding and patient respectfully. Only downside is no way to have longer access than 9pm. At least 10 would be ideal for typical daytime working people, yet overall its a nice location.

Bl
Review №9

Mack was very nice and professional, he gave me excellent customer service . I would highly recommend Atlantic Self Storage.C. Mitchell

Da
Review №10

Mack, hands down provided the BEST customer service I’ve ever experienced with any storage facilities. Another storage business relayed incorrect information that they would be open which caused me to be behind in my moving process. Luckily Mack was at the front desk to save the day! Not only was it EXCELLENT customer service the area was also very clean and easily accessible to handle all my items for storage. Thank you Mack for going over and beyond to assist me in my move, you truly are a life saver!

Mi
Review №11

Nice, easy to get into and navigate. Loading docks are a bit too high. Had to spend 10 minutes manually rolling up the door inch by inch with the chain/pulley.

An
Review №12

We have been a customer of Atlantic Storage since 2009. Top notch staff and facility. I highly recommend their space and services. The customer service is over the top. Donna does an awesome job managing the property.

Je
Review №13

Spacious, clean, organized, SAFE, courteous staff and air-conditioned. Exactly what I need!

Me
Review №14

I have been using Atlantic Self Storage since moving to Charlotte 11 years ago. The facility is clean and secure and staff is efficient and friendly.

Ro
Review №15

Great people, great experience, great facility. Thank yoiu

Ly
Review №16

This is the best storage facility in CLT - the staff is the most friendly and helpful of any business anywhere, especially the manager, Donna. The facility is reasonably priced, clean, well-kept and very well lit with lights that come on when you move about the buildings, but turn off when no one is there, saving energy and the planet. I appreciate the dedication to keeping costs down AND fighting global warming. This is a great company and a great storage facility

Jo
Review №17

Great location, great pricing. Donna is amazing and will help you find movers if need be. Really just a top notch facility.

Ja
Review №18

I decided to lease a unit based on the reviews of this place, and I am so happy I did. Finding and reserving a unit was very easy, and when I went to complete the lease I met the owner - she was incredibly kind and helpful. This is a local business, and they take care of their customers. I was given a deal that saved me a lot of $$$, and the unit itself is secure, climate controlled, and easy to access. GIVE THIS PLACE YOUR BUSINESS, its the best self-storage option in Charlotte.

Wa
Review №19

Mac and Donna were fantastic to work with and provided great customer service! This place is clean and very secure. They made my family’s move from Nashville as seamless as can be from a storage perspective. I’ve already recommended them to friends in town. Keep up the great work Atlantic Self Storage!

Be
Review №20

We have had storage units at Atlantic for a number of years. The staff are wonderful - take care of the facility, friendly, helpful. The place is immaculate and always well conditioned. They adhere to Covid protocols.

El
Review №21

Recently found this clean and tight security business. Very nice customer service from the first day I went in and each time since then when I have visited my storage unit. Donna is so AWESOME, she really assisted me in what I was looking for and she eased my concern with the security of my property. Thank you so much!

C
Review №22

This is my first time ever renting a storage unit and I’m so happy I chose Atlantic! The friendly and helpful service starts the moment you walk in. Donna was so awesome, I thought she was the owner!!! She walked me through the process, made suggestions and never tried to up sell me. She always has a smile and made me feel like the only customer there. Atlantic is clean, secure and has easy access. My experience has been nothing but positive. I highly recommend them for your storage and truck rental needs!

De
Review №23

Wonderful service and attitude. Dont need to look anywhere else! Good storage, Moving transportation and assistance available. Clean and professional! Kelly Craig

Gr
Review №24

I have been renting multiple units in facility for more than two years. People are excellent and very helpful. Donna and her team run a very tight ship and everything is clean and well maintained.

Ro
Review №25

I have been a customer of theirs for a few months now and I really like the facilities. This storage facility is well ran and stays clean which is super important when you think of all the creepy crawlies that can inhabit storage places. I have no worries about storing my high end items here as well since I know they will be secure from theft and protected from the weather. Give them a try for your storage needs, youll love them!!

Su
Review №26

I came in looking for a storage unit for my nonprofit. I told Mike everything I needed. He showed me around, gave me options. We discussed everything from security to access hours. He really took his time, wasn’t pushy or in a hurry. Mike told me to talk to Donna because even though he could give me the promotional price, Donna could most likely give me a better one since it’s for a 501-c3. When I came in to meet Donna and Mike they again both welcomed me. Overall my experience was personable. Which is what we need more of!

Mi
Review №27

This is the second time Ive rented storage space at Atlantic Self Storage. The employees are helpful, friendly and accommodating. The facility is clean, safe, secure and easy to navigate. If youre in need of storage, I highly recommend this facility!

An
Review №28

Very excellent customer service! She asked questions and provided the best possible solution to what we needed. Excited for more!

Va
Review №29

This company and their management made my moving and storage process so seamless and perfect. It can be so overwhelming to coordinate moves but I had a wonderful time working with them. The space was clean and modern and exactly what I needed.

Da
Review №30

Great service, prices, location and the free truck on move-in day was an added benefit! Mack was very helpful and made the process very easy!

Ju
Review №31

Great location, clean and accessible. Friendly and professional management. Good value for the money!

Mi
Review №32

Love the service, friendliness & cleanliness of this well-run facility. Also the manager, Donna, is just the absolute best! Highly recommend. Been there for more than 5 years.

Al
Review №33

I love the people here! They are friendly and helpful. The facility is clean and it gives me a peace of mind having my belongings there! This is my very first time having to use storage and it has been one of the best experiences. The process of getting started was simple and quick. I definitely recommend them!

St
Review №34

Very patient and informative!!!! Management is great. Definitely respected and is now my storage location of choice and to recommend. A lot cleaner than the typical storage places

Jo
Review №35

The staff here is next to none, always extremely polite and helpful. The facility is clean and very safe to access day and night. Great service, would highly recommend!

Pa
Review №36

Facility is very clean and appears well maintained. Mack made the leasing easy and efficient.

bu
Review №37

Great people here. Very clean. Very secure. They have carts and a loading bay. Makes everything super easy to access. Donna and staff have always been present and kind.

EC
Review №38

Super secure storage facility. Customer service is great.

Li
Review №39

We are writing this glowing review for Donna, Mack and Michael at Atlantic Storage for the help they gave us in moving from another storage facility in the area. They have worked with us to get in the units and they have been great to work with. We are seniors without a lot of help and they have understood and have been wonderful to us. The use of the truck was great. The facility is always clean and easy to get in and out of. This has been and is a wonderful experience. We will highly recommend them and Atlantic Storage.

Me
Review №40

Excellent!!! Convenient and customer service oriented. The place is clean, and easy to drive in and out of quickly. The staff is professional, very friendly and eager to help. Ive found the truck rental access an added bonus. Overall, I would recommend this place to anyone for short-term or long-tern storage. The place is extremely secure and I dont worry about whats in storage while under their roof. Highly recommend. -MAJ

Cl
Review №41

Very good customer service and management.

Da
Review №42

Donna and her staff are extremely focused on the details that make having a space at Atlantic Storage a better experience. It’s extraordinarily clean... that communicates care to me. They are knowledgeable about the various scenarios that require people to find storage and as such the recommendations they make aren’t fluff or a sales job... it’s because Donna and her staff know and understand why people need storage.She and her staff will work very hard to get you the exact right space!

So
Review №43

Atlantic Self Storage service is superb. They assisted me when a competitor left me high and dry after I made a reservation. Ihad movers coming in less than two hours and had no where to store the excess items. The staff at Atlantic Self Storage stepped in and successfully found the storage space I needed within the time frame of the movers arriving. It is a secure place with climate control. Thank you for your outstanding customer service.

Ke
Review №44

I live across from this place and mistakenly thought they might have an interest in being a good neighbor after my motorcycle was stolen. As their camera feeds are shown right at the counter- it is clear as day that they have a perfect view of the street that I could share with the detective working on the case. I was pretty shocked at the rudeness of the manager behind the counter, as I waited with my toddler to speak with her I heard her describe another customer as a Jerk. Im evidently a jerk as well for expecting some level of concern, helpfulness, or even general courtesy from a neighbor. I was practically kicked out for suggesting they might help the police reduce vehicle theft in our neighborhood. There are plenty of self-storage options nearby- please visit one who gives a d**n.

B-
Review №45

We’ve been with Atlantic Public Storage for years and our experience has been top-notch. Great facility, super clean and excellent customer service. Highly recommend.

Da
Review №46

Its been convenient and the friendly, helpful staff has made it so easy. Hand trucks and such are on site if you need them. Everything is secure and climate controlled. Great place to store your stuff.

T
Review №47

I highly recommend Atlantic Self Storage! Ive been a tenant for the past few months and Ive experienced nothing but exceptional service since day one. The management and front desk staff are always friendly, knowledgeable and extremely helpful. The facility is kept very clean and secure. Im comfortable knowing my personal belongings are safe. This is one of the best storage facilities in town and the management staff is great!!

He
Review №48

INCREDIBLE experience!!!! Donna Watts (the manager) is incredible! Everything just fell into place at the perfect time for this! I had JUST decided to get a storage unit for some extra stuff I had and came home to a flyer for this place in the mail. I gave them a call and spoke to Donna who was SO helpful with information! She informed me that I would get two months rent free as well as 20% off any supplies I may need. When I got there she was ready with the paperwork! It was so quick and easy to get signed up and get my stuff moved in!She walked us to the place where we put in our PIN number to get into the building to be sure it worked and we did it properly and then walked us all the way to our unit to be sure we were satisfied with the size and that we knew exactly where it was.THEN she walked us to the loading dock and showed us how to open the door and how to access it.I was blown away impressed with Donnas customer service, positive attitude, and attentiveness. I will absolutely be using this storage place now and any time in the future that I may need one. Heck, I would still use this place even if it was inconvenient to drive out of the way to get here just because I know my things are secure, safe, and that Ill always be dealing with such positive, helpful people.If I could give them 10 stars I would!!!

St
Review №49

Great storage facility! I’ve used other storage facilities in the past but this is by far the best. Clean, wonderful staff, and they have bathrooms that are cleaned and actually work. I had a unit at a Public Storage for over 2 years, the bathroom that was there never worked; not once. Overall; 10 out of 10. Atlantic is the best.

Br
Review №50

Excellent facility, very friendly staff! My sister has been using them for several years, so when it came time to get a storage unit for myself, this was an easy choice. Very clean, well lit, well maintained facility. The size variety of indoor units has been great and the aisles are nice and wide which helps maneuver big pieces.

Ak
Review №51

This place is nice and clean, things in good working order. The neighborhood is fine, and I feel good about leaving my things there. Donna was very helpful and friendly!

To
Review №52

Accessible, easy location, strong doors. Also, several loading docks, hand trucks and carts to use.Security is tight, which is a bonus. No one gets in without a key code.The lobby has nice seating and restrooms for client use.

Ho
Review №53

I am a little late writing this review but we have used Atlantic Self Storage for the past month. My daughter is a nurse and was doing some traveling so I wanted to find a SAFE and CLEAN location for her things. Mike and Donna were amazing. They went above and beyond when I figured out the first unit I rented wasnt going to be big enough. They immediately found another one.Also, the free Penske Truck rental saved me almost $100. The truck was the perfect size with more than enough room to move everything. We also have already broken a lock and lost a key... but they were super helpful in getting it replaced!

St
Review №54

Been a customer here for 4 years now. Never had a problem. Any issues were always handled quickly and professionally. Staff is amazing and extremely helpful. Ask for Donna and she will take excellent care of you!!!Highly recommend.

Pa
Review №55

Clean, convenient and pricing isnt as complicated as other places. Donna and Mike were great and you cant beat the free truck for moving! One trip and done.

Gi
Review №56

Staff is very helpful and nice. The buildings are very well maintained and clean. There is lots of security into the lot, the buildings, and the individual floors. They even loan trucks for move in. Prices are competitive. I would recommend this facility.

Ke
Review №57

Very helpful and friendly staff. I was able to secure a unit within 15 minutes onsite. Digital access and extended hours are beneficial for working professionals. The facility is clean and secure.

de
Review №58

I️ have been renting a storage unit at Atlantic Storage on Monroe Road for the past 4 months.The facility and personnel are top notch. It is great to know that the things I️ am storing are in a very well managed, clean, and secure facility. I️ would highly recommend them to anyone looking for a five star storage facility.

Ch
Review №59

Atlantic Self Storage is one of the best facilities in Charlotte I recommend it highly

M
Review №60

My Family and I have been a customer of Atlantic Self Storage for about 9 years and I have to say Donna is absolutely amazing! I would definitely recommend this place to anyone looking for a reliable facility to store their valuables and belongings without worrying about damage or any other issues. Theyre very good about contacting you and reminding you about any bills - via email or phone calls. Absolutely a pleasure to do business with!

Ly
Review №61

So glad that I found this place upon moving to Charlotte! The customer service here is great (thank you Donna & Mack)! Climate controlled units are also very secure - requiring code entry into the area, building, and the elevator itself - so I know that my belongings are safe.

Sh
Review №62

It is so awesome clean and safe love I can go anytime of the day or nightThe building is not cold love it

Jo
Review №63

We just went and reserved a storage unit. We walked in off the street and met MacArthur who showed us around the facility. He gave us great service and explained everything to my satisfaction. The facility is very clean and they made everything easy.John Priester

Be
Review №64

Its well run and easy to get in and out of. I have a third floor unit and its easy to get up and down with the elevator. The woman that runs the place is as nice as she can be. I have access to their moving truck which was awesome! Most importantly I feel that our belongings are safe there.

Su
Review №65

This storage facility is clean and secure. The staff was very helpful in helping me reserve multiple units for my upcoming move. Plenty of hand trucks available.

Cl
Review №66

I just moved back to North Carolina and this is the first time I have had to store my belongings. The staff at Atlantic Self Storage is very helpful and friendly. The facility is nice and clean, and the rental price was very reasonable. I would definitely recommend it for anybody who needs storage space.

Do
Review №67

I couldnt recommend Atlantic Self Storage more. From start to finish, Donna answered every question I had, showed me around the facility and got me the exact unit i needed in about 15 minutes. If you need to find a storage unit in Charlotte, there is no better option.

Ga
Review №68

Outstanding climate controlled storage facility with excellent security. Multiple sized storage units are available and they also throw in one free local use if a Ryder truck. Extremely competent and friendly staff.

Re
Review №69

Very clean, and secure facility. Staff are extremely helpful. One time free truck use is an excellent perk. Thanks to everyone at Atlantic Self Storage.Reid K.

Tr
Review №70

Great facility with friendly staff. The units are clean, secure and they even offer you a free moving truck when you move in. I have moved several times and had to use storage companies on many occasions. Atlantic Self Storage is by far the best experience I have had.

A.
Review №71

Donna, Mac, and the rest of the team always go above and beyond to help me. Their customer service is unmatched. They are some of the friendliest people in the industry. I have been storing with them since December, and I couldnt be happier with the service I have received. The units are secure, and the people who protect them are excellent at what they do. Most places its hard to get someone to even say hello to you, let alone be nice to you when you enter their business. At Atlantic Self Storage on Monroe, they get it right for me EVERY TIME!

Sh
Review №72

We needed some short term storage while renovating our new home. Donna and her staff have been so helpful and at the facility at Atlantic Storage is fabulous. It is so easy to move things in and out given all the dollies and hand trucks they make available. Being able to back right up to the loading dock has been great and I feel that our belongings are safe and secure. I highly recommend AtlNtic Storage and Moving!

Le
Review №73

I have been a customer there for almost 5 years. Donna, Mac and the entire staff make it a real family atmosphere. I LOVE going to my unit just to see the folks working there! Couldnt recommend them any higher!

Ca
Review №74

Donna helped me getting settle after having a bad experience next door with public storage. She was able to give me an upfront price over the phone. Unlike public storage the price stayed the same once I arrived to get my unit.

Ka
Review №75

We’ve been really happy with our storage unit and the helpfulness and friendliness of the staff is fantastic. Great service! We’ve had a great experience and we’re very glad we decided to rent a unit from Atlantic Self Storage.

Ru
Review №76

Best storage place in town. Clean, friendly, and most importantly I felt my belongings were safe in their hands. I left my unit open and unoccupied for a brief amount of time and they called my cell to make sure I didnt forget to lock up.! Great experience.

Ka
Review №77

Awesome storage space! Enthusiastic, supportive staff. The facility is spotless, packing supplies are abundant and reasonably priced and the effort to make your experience with storage top notch is their priority! I highly recommend Atlantic Storage for any and all storage needs you may have.

Sh
Review №78

With all the stresses of moving going into Atlantic Storage today was a breath of fresh air! It was hassile free, convenient, easy and fast. Mack was the agent who assisted me and he was able to ask the right questions to fit my families needs and for an affordable price! Great customer service!

AV
Review №79

Atlantic storage on Monroe is a nice place, the trucks are clean, the staff friendly and nice. people like to rent from them due to their good service. ill always rent from them. and i refer my friends and family over there. they have good company and good people.

Ky
Review №80

Well maintained facility. Easy access to my unit. Love that it’s climate controlled. Affordable!

De
Review №81

Mac assisted me in renting my storage unit. He was knowledgeable, professional and helpful. The facility is clean and secure with moving equipment available at the doors.

Ni
Review №82

This is the absolute best storage facility in Charlotte, NC hands down! I used Atlantic Storage 2 years ago (for 10 months) during a residential move and had the best experience. So when I needed a storage unit for my business needs, there wasn’t a question of which one. Donna, the manager whom is often mistaken for the owner, is one of the biggest reasons I chose to use Atlantic Storage again. I really love Atlantic Self Storage and you will too!!

Ke
Review №83

I love Donna Mack & Mike!!! Theyve become family to me during a stressful move. Theyre literally storing my house and theyve been amazingly accommodating and generous with their help and support. I completely trust my belongings with them!!!!!!

He
Review №84

We have been using Atlantic Self Storage for more than two years and are totally satisfied customers. Staff members have always been friendly and helpful. If youre considering renting an offsite storage unit, you could not make a better choice than Atlantic Self Storage on Monroe Rd.

Tr
Review №85

Mack the manager was very helpful and polite through out the entire process.

Mi
Review №86

Donna and her team do an outstanding job of taking care of their customers. The facility is spotless and the staff friendly and professional

Je
Review №87

Great price, super clean facility, and great customer service! The free moving truck was a huge bonus! Donna, the manager, answered all my questions and helped me figure out what size unit I needed for all my stuff. She gave me all her time and attention. I dont know how their price compares to anyone elses but whatever the difference, its totally worth it!!

me
Review №88

The location is convenient for East Charlotte, Elizabeth, and Plaza Midwood. The staff is super friendly and have been very helpful and accommodating to me. I frequently need to rent a truck to load and transport items in my storage unit and having Penske truck rental right there saves me time and money. I would not hesitate to recommend this place for safe storage.

Bi
Review №89

The absolute Best storage facility in Clt!Donna & her Staff, Mack & Mike go the extra mile in customer service. Super clean, Very secure & Amazingly affordable! The units are every size imaginable. I have 3 units & never dread going; as it is always a positive experience.

Ma
Review №90

We’ve been using Atlantic Storage for years and have had nothing to complain about. Easy access, convenient hours, friendly and helpful staff. I definitely would recommend this storage facility.

Ge
Review №91

The management was very helpful. I loved being able to use their truck. I am looking forward to moving the rest of my stuff in during the hot summer. What a relief it will be to have A/C.

Ma
Review №92

Been here for 3 years now. The staff is great and facility is always clean love expand they did. Hours are convenient, monthly rent wont break your pockets.

Da
Review №93

Mac the Manager did a great job! Made our moving experience so easy!

Ch
Review №94

I have been with Atlantic Self Storage for about 3 years now and it has been a wonderful experience. The facility is convenient, clean and secure. Donna, the manager is excellent and always helpful. We will be keeping our belongings here for the long-term!

K
Review №95

First,let me start by stating that if youre looking for REAL Storage place to rent,your search is OVER!!!Yes,look no further than Atlantic Self Storage.The place is cleaned,organized and most of all,the professional staff.Donna and Mac will show you around and tell you everything you need to know (unlike most Storage Facilities).Oh,they also offering FREE Truck rental,FREE Pad lock for your units door and one or two months FREE rent(base upon your first/second month payments).Also,Hand-Trucks,Carts and Flat-Beds are readily available to make your moving easier.I was extremely picky about where I was going to store my extra stuffs but I must say that Im completely satisfied with Atlantic Self Storage.

Cl
Review №96

Very helpful people, comfortable roomy storage units, nice overall quality of hospitality. Would recommend it to anyone looking for a nice clean environment.

Dy
Review №97

Everyone was very helpful and informative. Worked with my needs of a short period storage rental. clean facilities and friendly staff.EDIT*** Even after needing to cancel my membership, staff was very friendly and helpful. Will recommend for sure.

Da
Review №98

They provide great service, camera coverage in the storage building, and a free truck for moving items.

Ro
Review №99

I have had my items stored at Atlantic Self Storage for about a year. The staff is very friendly and helpful. The facility is always clean, and they have equipment available to help move items (i.e. hand trucks). Im confident that my items are safe and critter-free. =)

Gr
Review №100

They were absolutely amazing to deal with easy to talk to very understanding love the fact that it is a climate control unit would highly recommend coming here to store your items in your valuables

Information
23 Photos
100 Comments
4.8 Rating
  • Address:3434 Monroe Rd, Charlotte, NC 28205, United States
  • Site:https://myatlanticstorage.com/?utm_source=GMB&utm_medium=organic
  • Phone:+1 704-336-9408
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • RV storage facility
Working hours
  • Monday:1–5PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–12PM
  • Saturday:Closed
  • Sunday:8AM–6PM
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