I rarely write reviews but was highly motivated to take the time for this one. Rob Erickson was unusually outstanding in handling my need to find a used car. In this very challenging market he went out of his way searching all over for something to fit our very narrow criteria and with limited time availability worked quickly. I would highly recommend this dealership and specifically Rob if you are in the market for a new or used vehicle. Thank you for the amazing, friendly, and professional service! We will be back in the future. Todd Hold

My wife and I had a great experience at INFINITI of Chattanooga. Jennifer Miller was great to work with. We never felt pressured like we did at a few other dealerships. We got a fair trade and a good deal on the vehicle we wanted. We would definitely do business with them again and recommend anyone looking for a good quality and clean vehicle to please check with INFINITI of Chattanooga. Two thumbs up!

THE BEST. I am a recent graduate and was in the market for a vehicle, my first ever vehicle on my own so I was extremely nervous. I had been searching for a car for close to two months and was either being price gauged or lied to at multiple dealerships across the Chattanooga area but thankfully, I stepped into Infiniti of Chatt to meet the wonderful salesman, STEVE SHARP! Could not speak any more highly of him. He was honest and truthful in every aspect and guided me throughout the entire process. Had me in and out in my dream Lexus in just a couple hours all while staying under my budget. A lovely team with a respectful communication. Would buy another car from them if I could!!!

Mr. Tim, at Infinity of Chattanooga, epitomizes the ideal car salesman. He listened to us, he provided feedback, and his customer service acumen should be the standard of all car dealerships nation wide. At no time were we pressured or manipulated into a decision, and the facility hosts very clean restrooms and a waiting lounge that puts the potential customer at ease. Thank you for the pleasant experience and the kindhearted treatment we received.

I have done business with this dealership on a number of occasions over the years. They have always been great to work with. The staff is professional and very knowledgeable. I would highly recommend others to visit here for any of their Infiniti sales or service needs.

Everyone was so helpful! I definitely recommend working with Steve Sharp. He will find you exactly what you are looking for.

So about a year ago now I kept coming In spending money on trying to have them fix a leak and they never did. I spent almost 4K trying to get them to fix this leak and a couple minor other things which they did fix but never fixed the leak and said they could replace my sunroof and then when I said go ahead and replace they said they then couldn’t. Now I can’t even drive my car in the rain because it leaks soo bad that it will puddle. They said they fixed it but we’ll that didn’t happen. I was so mad I decided to just be done with them beens I was never gonna get the money back nor have them fix the issue. They’re fix was saying it was fine and that they couldn’t get another sunroof. It was a fight to have them loan me a car while they “fixed it”. I’ve literally been so mad about this for so long I think it’s time to start posting all the pictures of the leaks that it constantly has.

Best Service around...from the sales to their service. Top Quality!!!Thank You so much for taking care of Us!

I bought a car there almost 3 months ago and have yet received paperwork to get my actual plate. First they tell me the bank has it and they’re getting it from them, my boyfriend calls the next day and they tell him they don’t have the title at all. My dealer plates have expired twice waiting on them to send me a new one. I call multiple times and they seem irritated that I keep calling. My plates are currently expired but of course no one answers the phone.

Drove from Marietta Ga to come look/test drive a car, Mark Tanner made all the difference. I had the same car ready to go 20 mins from my house but Mark made the 90 minute drive worth it. Great dealership and no crazy sales shenanigans....really appreciated the quickness of the deal. Good to know that we have hardworking HONEST salesman out here, would make the ride again to get another deal done.

I love Infiniti from the prices to the customer services. Great place to buy and have service completed

Infiniti of Chattanooga has the worst service department. I had another terrible experience with the service department today. I brought my car for an airbag recall, and after waiting 3 months for the part to arrive, I dropped it off at 9:30 am. I was informed the job would be only 1 - 1 1/2 hrs and I should wait. After many years of dealing with this dealership they have never been correct with times. I also, felt uncomfortable waiting there since none of the workers were wearing face masks as per Hamilton County regulations. I asked for a rental car and I was informed they wont do it on a short job. They did offer to take me home. I went home and waited for the call which came 5hrs later that the car was ready and they would send someone to pick me up. An hour later the car came. When I arrived at the dealership I was informed they didnt have time to wash the car, and I should wait. I declined and asked why it was not done in the 6 hrs they had the car and was told it was my fault because the car washer had to come pick me up.

Highly recommended, I had a great experience working with sales team and finance department. Quality vehicles, large selection, I got the car I wanted, the price range I was looking for, and an affordable payment to fit my familys budget! I most definitely look forward to doing business here in there future!

Best place to work and shop!!!!

I have been a Infiniti owner for years. I have always dealt with the Atlanta Infiniti dealership, which has always turns out a bad experience. Let me tell you my experience with the Chattanooga Infiniti Dealership was a breath of fresh air!! I would highly recommend Tom in Sales, Virgil the GM, and Mark the business Mngr. They all made my car buying experience a great one. I will definitely be a return customer.Thank you all again.

I had a great experience buying a used QX56 from Charleston (salesperson) at Infiniti of Chattanooga. Charleston took the time to help me understand everything about the vehicle, so I was comfortable with the purchase. They gave me fair price for such a nice vehicle and Virgil (General Manager) helped me with a slight issue I had with the vehicle a few days after the purchase. I would highly recommend purchasing a vehicle from Charleston and the rest of the team at Infiniti of Chattanooga.

Christian decker in the service dept is awesome!! Very knowledgeable and cares about his customers !! Definitely will be back.

Super ServiceGreat Staff

Recently a customer needed help out town with family. I looked around and found a dealer and spoke with Jennifer in service. She was very helpful and took excellent care of my customer and their family.

I drove over 5 hours away from Louisville to come to this dealership because of their level of service and care. They acted with integrity and were no hastle throughout the process.In a time where customer service appears to have disappeared with dealerships, this place hit the mark. They took the time to stay open late and went over every detail. First class service and I will return even with the extra drive.

Excellent customer service.

The car buying experience I always wanted! Tim Williams responded to my online questions quickly and after setting up a time the next day to see the vehicle, we were able to make it happen. He and Nick made things stress-free and comfortable. I love my van. Thank you, guys!

Today was my first experience with the service department at Infinite of Chattanooga and they were outstanding. Jennifer guided me through the process very smoothly and was very friendly and professional. The waiting area is very comfortable and I was able to do some work while I waited. They were on time and the cost quoted was exactly the charge when it was finished. They even washed my car! I have never had a more professional and customer friendly experience at any car dealer ever! Kudos to Infiniti of Chattanooga! I will be back!

My wife and I traveled to infinity of Chattanooga from Alabama to look at a used Toyota, but decided to test drive a QX50 and were blown away. Our outstanding salesman was Thane Mitch Mitchell. He was very patient with us not rushing us for the sale. We would definitely do business with the dealership again and ask for Mitch. We love our new Infinity

You don’t have to go to Atlanta to get a good price on a used car.I came to Infinity of Chattanooga to look at their inventory of used cars. I test drove a 2013 G37 and loved it! The salesman, Roger Ruffin, was so helpful and didn’t pressure us at all. In fact, he let us know that the price on the vehicle was less online. Which we had no clue. Then he was able to get even more off the price because it was the end of the month. Score!The whole process was easy and took less than an hour and a half to complete the deal.Thanks for all your help Roger! I love my “new to me” car ☺️

Mitch was great to work with. He was very knowledgeable about the vehicle we purchased. We drove two hours to get it and he had it ready for our test drive when we got there.

This has been the best car buying experience I’ve ever had. Virgil, Mitch and the whole team here continue to exceed my expectations for customer service. Thank you, Infiniti of Chattanooga, for respecting my time and making me feel valuable.

Mitch was great to work with... very knowledgeable. buying experience was great! thanks again.

An excellent car buying experience! The sales rep Jennifer was so accommodating and the GM Nick was super easy to work with. I would recommend them to anyone.

I drove 16 hours round trip to purchase a vehicle from them. They made the entire process easy! There were a few delays in out of state paperwork but they handled it.There are some genuine, good employees here! Thanks to Richard Maddox and David Holloway!

I sent a 04 g35 up to them to run diagnostic on it an they just read the codes an told me it was the crank an cams sensors an it would b 750$ not what could cause it nothing . An after wasting 2 tows an 95$ with them . I figure out its out of time glad to see yall have good techs working there that can only scan a car not again Ill take it to mountain few downtown before I come an deal with that rude lady in service that thinks she knows everything . Good to know where not to come have a car looked at an expect more than a code read ...... an no ur cam an crank sensors r not different like u said I came to u to get told what was wrong with my car not to lie to me to get me to spend a lot of cash for a guess.

I purchased a vehicle from Infiniti of Chattanooga and I am very happy with the purchasing process. It was a pleasure working with all staff members (Benny & David) as they were all very accommodating, courteous & friendly! My salesperson Jennifer Miller was Fantastic, very informative, patient & her outgoing personality helped ease the stress of finding the perfect vehicle for me. I highly recommend them for your next new or used vehicle.

I would definitely recommend this dealership! I love the friendly no pressure environment. My wife and I were looking for a Certified low milage QX 80 that the dealership did not have at the time. Mitch was very attentive and took our request very seriously. He very respectfully communicated with us when the dealership got in exactly what we were looking for, The general manager was also very helpful and eager to answer all the questions we had as well. The financing guy was quick and courteous .The unlimited mileage Infinity warranty was a great deal for us because my wife drives 30k miles a year. Thank you again Mitch for all you did for us. You are a man of integrity!

Benny and Jennifer were wonderful to work with. I had found an Infiniti somewhere else but I went to check the inventory here and I was so happy that I did. Prices are less than others and the service is super.

Excellent, Professional, Outstanding, Patient, Attentive and Friendly dynamic service I received from salesman Roger Ruffin. I will recommend he and his dealership to any in the market of buying a car.

I recently purchased a brand new vehicle from Infiniti of Chattanooga and had an excellent experience. They have a great staff and everyone is so easy to work with. Our salesman, Mark Tanner, was absolutely WONDERFUL. He went above and beyond to make sure we had the best car buying experience possible. This was the first vehicle my mother and I have purchased since we lost my dad, and Mark made us feel like family throughout the entire process. It was truly a pleasure doing business with him. I highly recommend Infiniti of Chattanooga.

Great staff in both sales and service. Very friendly and always accommodating.

Infiniti of Chattanooga provided us with the best vehicle purchasing experience we have ever had! Shout out to our salesperson Roger Ruffin, finance manager Mark, and the GM Virgil! We highly recommend Infiniti of Chattanooga.

Ask for Mitch, you won’t be disappointed! He has vast product knowledge and will make you feel like you’re all that matters!

I took my 2006 JX35 to service. They were very thoughtful of my time and schedule and accommodating to my needs. They were SOOO SWEET!!

Went in to look at a Certified Pre-Owned Q70,Sarah was my sales professional, and she was absolutely the best I have met in the business. If you are in the market for a new or used vehicle I would recommend this dealership to anyone.Cleanliness of dealership 10 starsPoliteness of dealership staff 10 starsProfessionalism of staff 10 starsI am from out of town, but all Chattanooga dealerships should model this one and hope to achieve similar results.Thanks again Sarah.......

I purchased a Certified G37 from Infiniti of Chattanooga and I was so pleased with the level of service I received. My salesperson, Sarah, was kind and helped me get the best possible deal! I love my Infiniti and would recommend this dealer to anyone considering buying a luxury car.

Went to look at a car. Wanted to test drive the used Infinity. The salesman, Brent and the Sales Manager were extremely polite and made our buying process perfect. I would buy from them again with no problem.

Great folks

Customer service second to none. Was helped immediately by both Roger, the sales professional, as well as Nick Pistone, the GM. I received individualized attention and had all my questions answered on the spot. They listened to my needs and offered the perfect vehicle. If you purchase pre-owned, prepare for the best professional detail work in the area. Unbelievable results. After visiting 6 dealerships over 3 days, I found them to be a high-education, no-pressure team at its best.

I called Infiniti of Chattanooga after I got a flat tire and ended up on the side of the road. They arranged for my G37 to get towed to the dealership. They also had record of the size and make of tires that I had put on my car so they were able to put the tire on immediately and get me back on the road! Thanks for the great service!

5 star service department. Always a great experience.

I traveled from Ms to consider the Infiniti QX60. Best experience ever! Mark Montrose was the professional salesman, Mark Tanner walked me through the financial end of leasing and purchasing and Jennifer did an excellent job showing me all the neat bells and whistles on my new vehicle. I highly recommend Infiniti of Chattanooga!!

Andrea was EXCELLENT! She was so kind to my Mother who had just had a procedure on her foot.

Great bunch of folks at this dealership. Very friendly & very helpful. A pleasure to do business with!

I recently brought my Infiniti to the new facility and I was so impressed by the professionalism of the service department. I just needed an oil change and they got it done in about an hour—even washed my car which was so nice. I can’t get that kind of service anywhere else.

WORST DEALERSHIP EXPERIENCE IVE EVER HAD!! After test driving a 2016 Dodge Dart at Infiniti of Chattanooga, I was HARASSED multiple times a day by phone, texts, voicemails, and emails for a week! I only came in to TEST DRIVE the Dodge Dart because I was shopping around for a new car, I DID NOT come in to BUY the Dart that day! However, Nick Pistone and Mitch Thane could not understand that we were ONLY wanting to TEST DRIVE it! They kept us in their office for over 2 hours trying to pressure my boyfriend and me into buying the Dart that day! They also lied to us, saying I was required to buy GAP insurance which wasnt true! Several days later, my boyfriend emailed Mitch and told him we were not interested in buying the Dart. Still, the next day, he called my boyfriend and later called me at work! After finally blocking Mitchs number, I then began receiving calls from Jennifer, begging me to come in and buy the Dart! She said it had been shipped off to auction, but it wasnt too late for them to call and have it brought back for me to buy it! Also, another LIE! The Dart was still sitting in the dealership lot the next day! This dealership does NOT care about its customers, only about making a profit!!!

Mitch was very informative and professional as we went through the sales process together he knew the inventory and the infinity product well, hassle and pressure free, once I made up my mind and made a decision the buying process was very easy thanks to the salesman

Amazing service! so helpful in getting us in the car of our dreams. Loved working with Brent. Will be going back for our next car. Service center is clean and quick. If you cant wait they have loaners.EDIT: After what should have been a routine service they fail;ed to put my tire back on my car correctly about 1000 miles later it came flying off while I was driving down the highway. They claim it was not their fault, but another Infiniti dealership the body shop the insurance company the tow driver all say otherwise. Infiniti of Chattanooga refuses to repay my insurance company or take responsibility. I do not recommend them at all.

They did $3000 worth of damage to my car and said it was my fault. How is damage to my car my fault when it was driving just fine until I left the dealership after my service appointment. They will not pay to have my car fixed.Payton Lowe in sales is the best out there!

Very professional sales staff. Great experience.

This is jamiel rogers and i would like to say that im a very proud customer of Infiniti of Chattanooga. I would also like to say that sales consultant mitch was very polite and took his time showing me the vehicle .

I thought taking my car to a dealership would be the best option for service. I was sadly mistaken. I was charged outrageous prices for a very simple problem.. almost $200 for a $50 job. They were never very clear with me on what they were doing to my car to begin with and charged me without even asking me first. I am very disappointed. When you believe theres still good in the world that is when you are most likely to get scammed.

They always do a quick, awesome job! Customer service at its finest!!

The service deparment wont call me back.The corporate division for Intouch set up never sent the email to activate. Coming from years of BMW ownership these guys are amatuers

Their approach to selling cars is truly no hassle sales, the sales person at this dealership (Viktor) are top notch in the knowledge of their product. The General manager (Nic) is as down to earth as they come and very accommodating as you describe your desire and needs in purchasing their product. After the sale relationship is even better they bend over backwards to ensure your needs are met in keeping your vehicles in tip top shape. The maintenance techs make sure youre taken care of in addressing your vehicle concerns performance, I highly recommend this dealership to my friends and acquaintances when Im asked about where did you get that car? My response without hesitation Infiniti of Chattanooga seeks to build great customer relationships from the start and after the sale.

Roger Ruffin is the BEST salesman EVER !! I have owned many cars ... from Hondas to Mercedes to Lexus and now Infiniti. He was the best salesman i have ever dealt with. He went above and beyond. Thank U Roger !! U were a joy to go business with.

Service verry good, Andrew she is number one...I love this place..

Great customer service and clean waiting area with refreshments.

Thank you Jennifer and David for the awesome experiece during the purchase of my QX50!

The dealership and Jennifer were GREAT to deal with. They beat the no haggle Carmax price on an identical vehicle (2018 fleet turn-in Chrysler Pacifica) by $1000, and the Carmax vehicle had 10K more miles. They even calculated the out-of-state taxes and applied for the Alabama tag. Super easy to work with and were loving the new van.

I will update this review as time goes forward. We Purchased a new QX60. So far the car is proving to be as one would hope for after spending over and above for a top tier branded vehicle. Our salesman Tim, was very kind and helped us through a very untypical buying process. I had to hurry my test driving of different vehicles because of a holiday and an unplaned road trip. Infiniti was my last brand I was going to test before buying. I had saved it for last because its location sets it apart from many of Chattanoogas other dealerships. The QX 60 only had one serious competitor, the Buick Enclave .We drove the Toyota Sequoia( wind noise), the Audi Q7( weird cabin noise) Volkswagen Atlas (to many bad reviews) Volvo 70 (cabin room size), Kia Sedona (road noise), Hyundai Santa Fe( cabin size) the Honda Pilo( unimpressive styling). Skipped BMW and Mercedes because of high maintenance cost and bad dealer reviews. Acura and Lexus had styling thats is about to update. That huge Lexus grill is going to be one bold choice that is so disproportionate that history will wonder why people liked it.Buick didnt have the styling and its a Buick. I will say it beat Infinitis navigation. The navigation on Infiniti will not compete with android auto(Google maps) at all. We had to use our phones to drive around the holiday mess and to avoid closed down highways for crashes. Nick recently called me from the dealership, after he became aware of a problem during the financing of the vehicle. We are going to see how that plays out. Next is Ive found a large scratch on the front bumper. These two Items are why I scored them at 4 stars. Im hoping we get to 5 stars after my visit to see they how they handle these thing.Sincerely Adam Carmack

My experience with Infiniti Chattanooga was top-notch. The facilities are brand new and the service I received was excellent. As a matter of fact, every single staff member that I came into contact with was friendly, patient and knowledgable. Great experience!

This dealership is the example of true luxury treatment and their new General Manager Nick Pistone is exceptional and understands all buyers needs. No need to go anywhere else!

Not a good place they didnt even look at my truck and give me a low ball offer

Not a good experience overall - I will do my business elsewhere. I had been to the service on 2 different occasions for 3 different problems.1.I had issues with bluetooth connectivity on my iphone X and had the reverse camera on while driving forward. The answer I got was Inifinitis systems were developed during the iphone 5 or 6 days and are not compatible with iphone X Called the infiniti consumer care and reported the issue and I was told that the service centers response is absolutely incorrect and they recommended that this should have been fixed by doing a software upgrade. they asked me to tell the service center to check the bulletins since the release of the vehicle. I chose not to advise them, which they should be doing it themselves. a little googling and social media digging revealed this to be common with Q50 and software upgrades have always fixed this.2. Foglights - My passenger side fog light was off and took it for warranty repair, service center said that my fog light is damaged by a stone of something, which is not, and the bottom of the bumper has parking scratches, honestly i want to see a vehicle that has rolled off the dealership and not have scratches on the bottom of the bumper. it is from the parking lot bars you would see in most places. Does scratching the bumper, ruin a $50K cars lights. They wanted to charge me $500 for it. Good thing is Atlanta dealership is fixing this in warranty.Overall I had always returned disappointed.

Friendly and fast. Very pleasant experience.

My husband and I have been loyal Infiniti customers since 2003. When it came time to downsize from our QX56, we researched every luxury crossover on the market. We narrowed it down to three and ultimately had to stay with Infiniti for their dependablity and service history. Our car buying experience could not have been better. Tim Williams was kind and knowledgeable. Benny Hamby was a gem. Really, everyone we met during the purchase process bent over backwards to make our experience effortless... It’s truely worth a trip to the dealership to meet the boss, Nick. He’s one of a kind and left us feeling “part of the neighborhood”... We love our new QX50 and have nothing but confidence in our future with Infiniti of Chattanooga. ❤️

Dropped off vehicle for a recall. Get the vehicle back and the radio doesnt work. Im told that it wasnt their fault and they cant do anything about it. I was told to call tomorrow because the boss was sick....I wasnt even expecting a repair, just an explanation. Instead I get resentment and disbelief.

Absolute joke. Tried selling back a vehicle they had sold me. They low-balled me to death. Dont bother bringing in the KBB value. It doesnt mean anything to them. It was in the SAME pristine condition as when purchased (one of their certified pre-owned vehicles). Sold it privately for $3k+ more within 3 weeks. Just shows how LOW their offer was.Also, I showed interest in a vehicle they had available at the time (Jeep) and tried to work out a trade-in deal. Salesman acted like my best friend at first. When I decided against getting it, he gave me the cold shoulder. Wouldnt respond to messages and gave me an attitude when I spoke with him. His name was Daniel Hill.Service department is SUPERB. Everything else.. not so much. Id rather get a root canal before having to deal with the sales staff again.Oh, and avoid Richard (manager). Dont let his artificial personality fool you. If hes not making a buck off of you, he genuinely could care less about your existence.

Terrible service after the buy. Bought used Acadia Denali (pre-certified) after trip to Orlando noticed noices and other things,so was under warranty,called the warranty people took it to certified dealer and after they looked at it was told how much was gonna cost to fix was over a grand! Supposed to be hundred dollar deductible,the problem seems that the Dealer Infiniti of Chattanooga did not send in the paper work for our limited warranty they have had the vehicle for three days so far and were supposed to have a vehicle to drive while in shop,of course cant because of this dealerships mistake which was a big one .Thank goodness the vehicle did not break down on our trip because no one would have came and got us, the vehicle,give us a rental while being fixed Infiniti did not finish there job after they got there money from the bank! To me shows there more committed to to that than the customers! Also was told people from Michigan came down to do a hundred and something point inspection in order to pre certify it,funny how they missed the PCV hose hanging off side of air intake,when supposed to be in the engine! Not to mention after a week of having noticed a rattling sounded like a belt through the grill,nope after popping hood to check oil notice the noise was alot louder that why i checked the oil, the noise actually was coming from top of the motor,thats not to mention the other 3-4 things i found, my wife turns off the vehicle the radio stays on until u open the door she did it stayed on, she got the kids out of the back and radio still running, 5 min later asked me about it and Sayed no, better go check she goes back out was still on, she opened the door and it turned off,glad she was paying attention.rear tail light has water in it,but guess what not covered although gaskets are and thats the problem its actually hooked to the light so not covered,the gasket on the door thats sticking out is? Hmm? Brake pedal squeaking the guy that rode with us on test drivethat normal annoying i say..come to find out its the brake booster 340.00 tail light not covered 580.00 its just the rubber around the light some big inspection done by people from Michigan, not sure i beleive they didnt notice pcv hose hanging out side istead of being in the motor ...not impressed with this dealership would not recommend to a friend! Alot of what ifs with 2 young kids on a 10 hour drive?-James Brandon Johnson

My experience was great that took care of my car and its running great.

Un-paralleled service by the service person Andrea, ease of checking in the car, arranging the loaner, and keeping informed about the progress of service, and quick check out.....impressive

Excellent customer service.

I sent my wifes car there for brakes and oil change, we are going on a 8 hour road trip. My wife hands me the service slip after she paid, infiniti charged us 200$ to resurface her front rotors only !!! They didnt change the pads front or rear like we asked when we sent the car ! Parts counter priced me front rotors for the car 100$ each ? They did fix the viberation but didnt actually make the car better than it was when it pulled on the lot. She left paying almost 450 $ for an oil change an re surfacing the front rotors an upper radiator hose (170$ including labor) . They sure know how to make sure they squeeze every doller out of you .

Great customer service.

Great experience very friendly and informative!

Quick service, friendly personel

I drop off my car to get a BCM replaced, and when I come ot pick it up after they finished it on Friday, I notice a 1/4 paint chip next to the driver side door handle which wasnt there when I dropped the car off. You could tell it was fresh and bright white. I immediately talked to the service manager before i drove off, and he (Terry) was nice and said his paint guy will handle it Monday morning. About an hour later, the service manager called me and said that Chris? who initially drove the car took pictures and said the paint chip was already there and there was nothing he would do about it. I assured him that the chip was not there before I dropped it off. I bought some touchup paint later after that call and fixed myself. Well, at the same time I noticed my low tire pressure light had been on since I left infiniti. I checked all tires and they were all 35# and good. I went to the dealer Monday morning to get the tire light fixed and the service guy said the tire light was on when I dropped it off. All lights were actualy on when I dropped it off because oif the bad BCM so that was BS. Ive had the car for over 3 months now and I have never had any dash lights on prior to this. I almost lost it at that point and decide to talk to the service manager who immediately got a tech to reset the tire sensor lights. Im not sure why I had to go through all this trouble for some petty issues that they should have handled without the fuss. I suggest that their staff go through some customer service training. I give the service department a D+.

Infiniti of Chattanooga always goes above and beyond with thier service and parts teams.

Service is very bad service manager is clueless worm

Not to knock the dealer, but infiniti seems to lack the quality I expect on lower end cars

They screwed up the title process, so now we are 4 days away from having a car we cant drive! Dealer we bought from isnt working there anymore, so he doesnt care about followup.

Big thanks to Cody!

Great service!

Very professional and informational

Very nice!

To infinti and beyond

Poor service in the service department