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Integrity Mazda
6015 International Dr, Chattanooga, TN 37421, United States
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Integrity Mazda
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An
Review №1

Bought my new Mazda3 from these guys last Saturday! Everyone was helpful, friendly and fair dealing, which is super important to me. Colby was the best! I just loved the entire car buying experience they provided. 10 out of 10!!

Pa
Review №2

Very pleased with our experience buying a new CX5 from Integrity Mazda. Sales associate Cody, sales manager Chris and finance manager Greg were all outstanding. Couldnt ask for a more pleasant buying experience. We recommend them highly.

Dr
Review №3

Wife and I had a great experience buying her new BMW SUV from Ron, knowledgeable and friendly. Their financing department made everything simple and quick. She’s in love with her new car. Thanks so much guys.

L
Review №4

We really enjoyed meeting Matthew and testing a couple of their new 2021 Miatas. We drove from Knoxville to see a new red car that we were considering and ended up mulling over two different cars. There was no pressure and we were encouraged to take our time assessing the cars, which we did. We ended up buying elsewhere to get a used car with different features, but would certainly shop here again. Their website is useful and informative, and friendly, pleasant salespeople like Matthew are unique in the business.

ma
Review №5

It was my first time buying a car, and before I came to Integrity Mazda my shopping experience was nothing but frustrating. I was having a difficult time making it through the process even though I knew exactly what I wanted. As soon as I showed up to the lot in Chattanooga I was greeted by the salesman Gerardo, who was very kind, patient, and super fun to work with. When I needed help with the details of the agreement Chris was happy to help and super understanding. During the signing Gary was very patient and helped explain what the contracts meant and everything. This super friendly team helped to make buying a car actually fun, which I know can be hard to believe. It was fast and honestly a blast! Thanks to them I have my first ever new car.(Which they even helped explain all the new features and set up the app.) 11/10 these guys are top tier!

Ti
Review №6

I drove from Knoxville to Chattanooga to buy my first brand new car purchase. Ron was my salesperson. I’ve always bought slightly used cars. Integrity had exactly what I was looking for. They had already equipped my CX-5 with every additional option I had wanted. They said they add these options as standard to all of them because they are the most requested. There was a minor issue with my car that I only noticed after I had already driven it home. Integrity really had no obligation to resolve the issue at that point. But I called the manager Chris and he had me bring it back and resolved my issue with no questions asked. I’m very happy with my level of service and communication throughout the process was great.

Co
Review №7

I was recently in the market for a jeep and Cody helped me from the get go! He did an amazing job showing me the jeep gladiator I recently bought. If anyone goes to integrity I highly recommend talking with Cody about your new vehicle!! He is a great salesman

Wi
Review №8

I had a very nice experience the manager was real nice the salesman who sold me the car Ron Gee is a straight professional

Ta
Review №9

Very customer friendly. I regularly take my Mazda for service here and am treated well. Competitive pricing and quality repairs.

Se
Review №10

Amazing salesman! Colby was great, took his time to answer all my questions and concerns, and had a great time finding a car that was a fit for me! Thank you so much integrity Mazda! See y’all soon

Sa
Review №11

All I can say is WOW! My husband and my experience was phenomenal. We only went for a test drive and ended up driving off the lot with a new (to us) SUV! Our salesman was John and he was personable and not pushy. He just made us feel as comfortable as we could have as first time car buyers. Even the music in the lobby was awesome. Chris helped us in the financing department and he looked at a quote that we got from another dealership he beat the price. I can’t tell you how great if felt to finally be done car shopping and relax in a nice clean car. The process was quick and easy. They really put the customers first, even on the paperwork we were signing they have a great customer care guarantee. That made me smile. I would recommend Integrity Mazda to anyone looking for a friendly face and a good deal! Thank you again to the gentleman that left us smiling in a new car!

Er
Review №12

I had such a great experience with Integrity Mazda! Everyone was so friendly and helpful. Ron Gee was the salesman, and he made sure I had all my questions answered before leaving. I recommend anyone looking for a new car should come visit here first!

Er
Review №13

Ron and the Team was Great!!They took their time to go over the Mazda CX-5 .My Fiance was really into that car and She was treated great by Ron.The whole team was great!!!!

Mo
Review №14

We bought our suburban from Integrity Mazda! The staff were AMAZING!!!! Sales manager was great. Juanita knows her stuff! She even had the car we were interested in purchasing warmed up waiting for us! We literally were given a GREAT price for our trade in on the spot. NO HAGGLING!!!!! They treated us amazing! Will absolutely do business at Integrity again!!!!!

Sa
Review №15

I had a wonderful experience here! Chris and Dominic were friendly, respectful, and patient. I also LOVE my new car :)

Pa
Review №16

Thank you, Integrity Mazda, for making our truck buying experience stress-free and enjoyable! Our salesman, Dominic, was stellar. He was knowledgeable, professional and extremely helpful. Everyone we came in contact with from the sales person to our finance specialist to the young man who detailed our vehicle went out of their way to make us feel comfortable and that we were their prority at that time. We also feel we were given an excellent deal on both our purchase price and our trade-in. You live up to your name. We will not hesitate to recommend Integrity Mazda to family and friends.

Ro
Review №17

I went into the dealership about three months ago to look at my dream car, and I was lucky enough to walk out with it. I want to thank John for introducing me to my 2021 Mazda 6 and everyone else that made my experience enjoyable. I would recommend them to anyone looking to buy a new or used vehicle. Thanks again!

1C
Review №18

Excellent. My best car buying experience ever. I will definitely be referring my friends and family. Colby Ellsworth was our salesman. The new Mazda Miata.

Em
Review №19

Disappointed in the level of customer service. After spending over $800, the car over heated and shut off on the way home. We found a fan and battery cord were unplugged. When we called the dealership, they said they didn’t know what we wanted them to do, and asked if we needed them “to come plug it in for us”. I already spoke to the service manager and was just talked over and interrupted the whole phone call with no real solution.

El
Review №20

Jeremy was very helpful.

Br
Review №21

Nothing but excellence Juanita and all of the amazing members of the team at integrity were amazing. The sale was quick and stress free. I had an issue with the car battery and they replaced it with no hassle. 10/10 would recommend

Jo
Review №22

My family and I had a great experience buying a pre-owned car from Integrity Mazda. Jacob the sales manager really did live up to the Integrity name. He made us two solid offers on our vehicle trade-ins. As we shopped around at local dealerships, it became evident that Integrity Mazda rose to the top. Chris the finance manager went above and beyond to find a great rate for the loan. Nick the sales consultant helped us make an informed decision between two well priced SUVs that were available for purchase.The staff at Integrity Mazda guided us through the sales process and put us at ease. They were very welcoming to our young children as well who were with us during the process. I would definitely recommend Integrity Mazda to anyone looking for an honest deal and great service.

Jo
Review №23

Explained service and bill. Courteous and polite

Do
Review №24

Just upgraded to a new 2020 Mazda CX 5 from Integrity Mazda in Chattanooga, TN. The AWD model I wanted was not available on the lot, so Integrity quickly located one at an AL dealer. They cut me a fair deal and threw in some great incentives, plus they got the car there in 24 hours. The whole process from start to finish was positive. I am totally pleased with the professionalism of the Integrity team. A shout out to Jacob, Bill & Chris. Mazda is a quality product and Integrity is a quality dealership. Thanks again, guys.

Ha
Review №25

We had a great experience and customer service was excellent. They made the process easy. Chris and Cole were great to work with. Definitely recommend this dealership!

Le
Review №26

Great Experience! Dominic was very professional and the cars were very nice.

Ch
Review №27

It’s been a couple days in our new Mazda CX-30 now and I want to finally take a few minutes and say how awesome everyone is at Integrity Mazda. Jacob Stanley is just amazing to be around and makes you feel like family from the start. Haydynn that done our test drive with us was super nice made sure we both knew all the features we had before we left the lot. Chris in finance made it so easy and painless going through the signing process I was amazed! I would truly recommend if you are looking for a car as well as a place you will want to continue to go back to? This is it! We are from Georgia and I will likely continue to go there for my services and maintenance because they are by far better than any experience or service I have received in Georgia.

Sh
Review №28

I didn’t get the guys name or I can’t remember it, Im traveling and I locked my keys in my Mazda3 trunk, got my car unlocked and still couldn’t get into my trunk or my keys. The gentlemen came across town to see if he could help me. My boyfriend had found a way to take apart the car seat safety hooks to find the emergency trunk release just before he arrived, but he came all the way out to see and help and that service is something I am thankful for and always appreciate about Mazda dealerships. Thank you!!

Zo
Review №29

My experience with Integrity was wonderful! My Sales rep was Cole McDonald and he could not have been better. Plus he was willing to answer my endless questions. I never felt pressured or rushed at all.Chris Sitterding is the Sales Manager. He introduced himself and gave me help, also.Ill add that this is the first time Ive bought a car, on my own, and I am 64 years old. Yep, I wondered if Id be treated like a silly woman. Never once did this happen: in person or on the phone!I would encourage anyone to shop and buy from Integriy Mazda!

Ke
Review №30

Outstanding sales and service backed by the Integrity name. Bought my parents a new Mazda there and they couldnt be happier. The process was smooth and easy. Way above my expectations for a automotive dealership. I would recommend anyone in the market for a vehicle try Integrity Mazda before going anywhere else.

Hu
Review №31

Much better than the purple they bought it from. Upfront and honest, kind and explanatory. I recommend Cole. He was good to us. We actually didnt buy a vehicle so no pictures today

La
Review №32

Great place to buy a new car. They have new cars on there lot which is difficult to find these days. Great selection of used cars as well. Very friendly staff and a great experience.

Da
Review №33

Stopped in looking for a Miata for my wife. Didnt have what she wanted. Was told by the manager that there was no way he could find her the car with the options. They could only go by their allocations. Went to another Mazda dealer (a 5 star review will be posted there). I explained what my wanted and the issue at Integrity. Manager at the other Mazda dealer came back in 3 minutes withe the exact far she wanted. We pick it later today or tomorrow.The Integrity people could have had a sale instead they treated us like idiots for actually wanting something they didnt have on the lot. It pays to shop around.

Ha
Review №34

Nice people and got good car good price

Da
Review №35

While other Mazda dealers would not give me a deal, Integrity did. Purchased a 2020 CX-30 and a 2020 Miata. Would not have done that without a great deal. Their out of the way, but worth the trip. Ms. Goforth was great!

Ro
Review №36

I would not trust anybody but these guys to work on my Mazda CX-5. They are very trust worthy and professional 🚘 I love my Mazda and I love these guys!

K
Review №37

We had probably the best car buying experience ever from Integrity Mazda. We love our new CX-7. The salesman was very helpful making sure we got the right vehicle for our needs and kept us in budget. I would recommend this dealership to everyone.

St
Review №38

One of the best experiences Ive had buying a car. Cole did a great job as a salesman. Would recommend highly

Ma
Review №39

I purchased 2021 CX-30 from this dealership by doing most of negotiation including trade-in by e-mail very smoothly and just visited them for test driving and final paperwork. Juanita, sales lady, was very professional and friendly. This was least stressful car buying experience in my life.

To
Review №40

First of all, the car is great! The sales team was friendly and helpful. The finance department had some rough edges. I did not appreciate the way they snuck in an extended service contract (at extra cost) which I did not want and they had not previously discussed. The service contract was cancelable, so I contacted them the very next business day to cancel it. They tried to get me not to cancel, but I insisted, and they finally agreed to cancel it. Eventually (after 2 months) it finally got canceled, but not without a certain amount of frustration with communication glitches (webmail through the dealership website apparently gets lost in cyberspace and voicemails go unanswered because they dont have access to their inbox.) Overall, a reasonably good dealership experience tarnished by a few miscues and poor communication.

Ke
Review №41

I just purchased a used vehicle from Integrity Mazda. Salesmen Cole McDonald didnt pressure but worked toward my interests. Will give this dealership my business in the future.

jo
Review №42

We normally dont enjoy shopping for cars because of the high pressure environment, but Integrity Mazda did a great job with our car buying experience. Chris and Jaunita were excellent to work with and would be another car with them in the future.

To
Review №43

Outstanding family owned readership. They go out of there way to make your experience the best. Would recommend to anyone looking for a new or used vehicle.

Re
Review №44

I Just have to say this place is amazing. I want to give a special thank you to Ben at the front desk he helped me out so much he was amazing got my car back and perfectly running fine on the road 😀

Ti
Review №45

Havent purchased, but salesperson we met with left us with an unpleasant feeling.

Cl
Review №46

I spoke with Cole about clearing up my questions about the Nav system with my 2019 Mazda CX 5. He is amazing and very helpful with personally showing me the steps to program my future out of state road trip. I am very happy to have Integrity Mazdas staff in my city.

Da
Review №47

Great cars, nice friendly people..

Mi
Review №48

Wonderful experience! The guys there are amazing and really helpful!!!!

As
Review №49

A great dealership with a great staff! The service department and the sales department are both a pleasure to work with.

Ru
Review №50

Honestly, the experience with purchasing my new Mazda CX-30 at Integrity Mazda was amazing. We have a local Mazda dealership and we choose to drive a good distance away to purchase from Integrity Mazda. The customer experience that I received from Juanita Goforth was top notch and I would highly recommend her. Once I got to the back office for the financial side, Chris Sitterding, was fantastic. He was very knowledgeable in the items I wanted more information on and wasn’t pushy to sell items I wasn’t looking for. I would recommend Integrity Mazda to friends and family looking to purchase a Mazda.

Ju
Review №51

Integrity Mazda is the best place to buy your next new or preowned vehicle. Give us a chance to earn your business and you will be highly glad you did.

Ba
Review №52

This was an exceptional experience! love the mazda brand and this dealership is off the charts.

Ha
Review №53

A beautiful facility with a wonderful staff. The experience at Integrity is so impressive.

Je
Review №54

Fresh paint, remodeled interior and 80 new vehicles in stock! It’s a new day for Mazda in Chattanooga, TN. Check these guys out!

Ma
Review №55

When my engine needed to be replaced, Mazda and Ben from the service department went above and beyond to make sure I was taken care of. I was given frequent updates and a 2021 loaner which made the whole process very stress-free.

Be
Review №56

Great new and used car selection, very friendly staff.

Ju
Review №57

If anyone had told me a year ago that I would have a willingness to purchase a vehicle that I had never personally seen or taken for a test drive, I would have thought they were crazy. However, in the words of Bob Dylan “for the times they are a-changin” due to health and safety issues surrounding the pandemic.My contactless purchase of a Mazda Miata MX-5 through Integrity Mazda of Chattanooga was a seamless experience from start to finish. As the very first customer of this recently acquired dealership, I was initially concerned there would be a few hurdles. I could not have been more wrong as my sales representative, Juanita Goforth, covered all the bases in a timely and efficient manner. The paperwork was sent to me via FedEx, allowing me to keep the process contactless. A few days later, my beautiful shiny red roadster was delivered to my home 90 miles away by a very professional Integrity team member.Juanita and her fellow Integrity staff made this purchase safe and effortless and I highly recommend them to anyone seeking a new vehicle and exceptional purchase experience. And in my opinion, 60 is the new 40, the perfect time to buy a sports car!

Le
Review №58

Juanita did a great job, however I was very unhappy with the sales manager.

Ia
Review №59

Good service!

ca
Review №60

Great experience!!

Br
Review №61

Not the smoothest

Information
14 Photos
61 Comments
4.8 Rating
  • Address:6015 International Dr, Chattanooga, TN 37421, United States
  • Site:http://integritymazda.com/
  • Phone:+1 423-708-6399
Categories
  • Mazda dealer
  • Car dealer
  • Car repair and maintenance
  • Oil change service
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:Closed
  • Sunday:9AM–7PM
Offerings
  • Oil change:Yes
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