These people just charged my credit for $11k. for a account i have no knowledge about that was created this year when I haven’t been to their dealership at all. However, 3 or 4 years ago I voluntarily gave them a vehicle back that was not worth the price they charged me for it & they also took my 4-runner title and kept it after not letting me get my items out of the vehicle. It was a black 2001 nissan x-terra. DO NOT TRUST THESE PEOPLE.
Bought car paid cash and never got title. Took 3 months and a had to return because car was stolen with this ones vin reported. Got it fixed and took car back home and filed for title. Came back as a salvage in another state. Still havent gotten car titled yet to date
They sell trash 15000$ for a o4 Pontiac
I lost my card and they wouldn’t let me use cash and repoed my car. And wouldn’t let me get it back.
This place sells Lemons biggest waste of money ever
These people will try to convince you that only angry people write reviews. They will try to explain away their low rating. Dont trust them. There is a reason so many people are angry.Chattanooga Motors is ripping people off left and right. They are liars and con men. Save yourself the trouble and go somewhere else.
Chattanooga Motors has been absolutely amazing! We fell behind a little and wasnt able to make payments or had only a partial payment, and they had absolutely no problem at all working with us. Angela is awesome she is the one who has helped us every time we didnt have a payment or only had part of it.
Very friendly & super clean cars
This place is a RIPOFF! Dont trust Rob or anyone else in there. They sell lemon junk cars! Dont trust these scam artist! Youve been warned!
Helpful and kind people cars look good just wish i could have got one
This Place is truly amazing! Especially the 2 girls upfront. Theyre always sweet and always work with my wife. We had fell in some financial situations and they went above and beyond to help us! GET A CAR FROM THEM NOW!!!
Went to look at cars and Robbie got me approved for a much nicer car than I expected. Thanks so much!!!
Horrible seller. Selling a car that is leaking oil. I drove 2 hours as the manager stated good and doesn’t have issues. Well the vehicle drop oil. Owner/manager left the place as soon as I arrived.A “sales person” came out and try to tell me its good and its old oil.. moved it forward.. still leak and smokes so much. Paint is rough. “Sales person” tried to convince the owner that it leaks, but owner refused to understand and didn’t care that I drove 2 hours to buy it. All junk and wrecked cars on property, stay away and do business else where. The car listed as is and they keep telling me it has warranty? I see how they fool people. STAY AWAY FROM THESE SCAMMER AND CHECK THE PREVIOUS REVIEWS.
Chuck Handschung answered all of my questions. He was incredibly patient and made me feel like the most important customer in the world! After hours of trying to decide between two vehicles, he still gave me his undivided attention. I feel like I bought a car from the most professional car lot ever! Thank you to Chuck and Chattanooga Motors! I will continue to shop your lot whenever my family needs a vehicle.
Are your parents proud of you taking advantage of people the way you do. PATHETIC CROOKS
Very reasonable prices. Very helpful, and really caring about their customers. Approval was very easy!
Got a 2010 fusion. While staff is very polite. Car was junk! Broke down 2 weeks after I got it. Fixed it. Broke again same problem. What was wrong? Got me the auto shop couldnt figure it out. When I talked to the mechanic he pointed out at least 25 cars on his lot all Chattanooga motors cars. His advice was 2 return the vehicle. So that is what i did. Was never 1 payment late. Always early! Now they want me 2 pay remainder of 22 grand for garbage. Nope see ya. I suggest u run!!!! Oh btw the stereo and security system are linked on this 2010 silver fusion and i was told by a Ford dealer because the stereo was messed up my security system was also. This was the day after i got the car. I asked them 2 fix it and got laughed at.
I found this dealership to be very good and plan to buy a car there. Plus let me say this about bad reviews. There are jelous dealers who write bad reviews about ay business. Plus salle people that were fired for poor prefomance so dont let a rating on the web of any business stop you from shoping. BUT AS FAR AS THESE SO CALLED RATINGS IN GENERAL? DONT BELIEVE ANYTHING YOU READ.99.9 PERCNTS ARE NOT REALLY TRUTHFULL AND THAT IS WITH ANY BUSINESS RATEING OF ANY KIND ON THE WEB. i AM AN AUTHOR AND AUTHORITY ON SUCH DATA. THIS INCLUDES THE BBB- BETTER BURROUGH
They are hondest with you ever one that works thire are nice an friendly with you its also clean in side an out side
Honestly, These People Will Take Advantage And Hustle You... They Make It Seem As If They Are Blessing You, But Really They Get You Into A Contract With A RIDICULOUS Amount Of Interest... Most Cars Are Lemons Anyway... I’ve Had A 2005 Dodge Magnum From Them Since April Of 2015 And Still Haven’t Been Able To Pay It Off Because Of The Crooked Interest Rate... Three Years Later And I’m Still Paying Interest Every Payment... They Don’t Look Out For The Community At All, Plus Their Repair Shop Is Trash... DONT BE ANOTHER VICTIM!
Doesnt help my credit score. Big ticket price for a older car. If you can find a better option take it. I did this out of desperation.Im am greatful to have a car. I just know there are other options. Better options.
Great place. Very helpful. Made my sons first car buying experience wonderful.
Idriss is great in listening to what you want and if they dont have it on their lot theyll find you exactly what you need. Also there in house finance is amazing and can help people that have a tough time getting financed.
There are cons but pros as well they will work with you and get you in a car financing charges arent the best but when you need a vehicle they can absolutely help second car Ive bought from them was in a pinch both times and they were able to work with what I had and get me in a car same day both times
If someone tells you they got a good car at a fair price THEY ARE FLAT OUT LYING point blank & period. I knew going in my back was against the wall. I knew my situtation. What I didnt expect was that the car ISNT DRIVEable. I didnt expect a rolls. I expected 2b charged more my credit bad BUT AT LEAST if ima pay let the car RUN. Dont go. Ive been in the hole every since i got the car between payments & keeping ot rinning DAILY
This car lot is awesome Joe was amazing,kind and friendly he worked very hard to get me in the car i wanted. I would recomend this place to everyone. ASK FOR JOE
I missed one payment and was 2 days late on it and they repossessed My car and told me I had to pay 660. 500 was for the repo fee . I paid the 660 and got my car back and realized that the repo lady stole 114$ out of my wallet and my wallet was in the back seat. She didn’t let me get anything out of my car before taking it. My son had to miss his game because they had his t ball stuff . They lady ran to my car and sat inside and lit a cigarette and peeled out. A week later I have another payment due. I had to have my work lend me the money to get my car back and tried to tell them I was gonna pay it Tuesday but they said I had until Monday. They took my car at my place of employment last night and left with all of my stuff again. I don’t recommend this place at all. Horrible service. All they want is money. They make it seem so great when you get your car but if you miss one, they repo it and you have to pay 500 for someone else to drive your car back. Shittiest place I’ve ever been too !!!
They have been the best. i bought my car just over a year ago and they have made the process so easy!!!!
Love the girls at this place. They know me by name and know my voice on the phone. They are always there when i need them. So thankful for them and thats the truth.
These people are straight up scam artists!! I told him I wanted to purchase one of his cheaper cars outright and went on a test drive to my mechanic.Lets start with the fact the cars computer had been cleared of every code it had. Basically a less expensive scan wouldve came up clear despite the many problems it had. The car had been wrecked before, it had engine and transmission problems, and the topper on the cake : both catalac converters were stopped up and the car never would have passed emissions!! You think its over? So did I until I tried to return from my test drive and the car wouldnt even start! The starter is going out as well!!Any dealership that clears dangerous and major codes and tries to sell you a car that cant pass emissions or even start up every time is a SCAM.
Nice ppl and good cars
I visited this place a week ago and I was shocked by the professionalism of chattanooga motors. They gave me every detail I needed to make a decision, thanks to their salesman Charles I felt like it was a once an life time opportunity not a sale. Thanks to him I recommend chattanooga motors to anyone considering a great car purchase!!!
This company are prey 100% on minorities and young people trying to keep their head above the water. My daughter purchased two junk cars clueless- as she is attempting to make it on her own. She was taken complete advantage of as they gave her the worst one on the lot. We are now seeking legal assistance to get out from under the horrible deal they gave her as she has never missed a payment and wishes to turn the junk car back in on the lot. Please be weary!
This place is the best, I really likes Idriss and I totally recommend him to anyone in need of a car thx for the service
These guy were awesome. They helped with my payment and got my insurance all worked out.
I actually used to work here and I felt it was a good company but since then Ive purchased two cars. Both cars were great, unfortunately the service has gone downhill. Every time I call they want more money then my usual payments. They say its because of late fees and when I ask for the total, I never get a straight answer. I was told two weeks ago that my payments would go back to my regular payments and yet today when I paid, I was told I still owe an additional 120. When I ask for it in a print out form, Im told they wouldnt be able to do that. At this point Im just not thrilled with the service and would not recommend this place unless you are buying cash and are not dealing with payments or the people that work here.
I just got a knew upgrade thanks to Chattanooga Motors thank you all for the wonderful service
Idris was great an awesome, Go see him.
Purchased a car from them not even a month ago. The first week it hesitated to start. The following week it kept cutting off on me and shaking. Took it to the shop they told me to send it to 3 times and they charged me 209 for wear and tear. I havent even gotten a chance to really drive the car. I recommend NO ONE to get a car from them. They only try to find ways to get more money from you!!!
Great dealership great deals strongly advise this company for reliable automobiles ...
They put a vehicle out on marketplace on Facebook, text me back with locale and details. I showed up and they said it wasnt there, getting major repair! I was livid because only minutes went by till I showed up after the texting. It was all a scam, to get me to lot to convince me to buy from them. I dont recommend.
I bought a 2002 Nissan Xterra from them that had exterior damage, interior damage, the transmission has been missing since time of purchase, keeps running hot, and came without a car radio. They insist they will fix it after you pay to buy a vehicle, but they never do unless you give them an arm or leg. The auto pay systems are illegal, and can be harmful especially if you are in a emergency situation. So DONT BUY ANYTHING FROM THEM! YOUR PAYMENTS WILL SKYROCKET AS WELL. TRUST ME.
Wouldnt recommend to anyone. I am one payment behind, one payment and they tow my car without notice. Didnt leave anything to tell me they even took the car. And tell me I cant pick it up until the next day when my 2nd payment is due so that I have to pay 2 payments plus a freaking 500$ tow charge. Called again to ask her to please work with me because I dont have that kins of money and the answer was no. I understand they are a business and need to make their money, but this was absolutely wrong and not nice to a customer who does pay. One missed payment was not fair for these types of actions. My husband was shot, both my children have the flu, my father is dying so I am going through alot and have had to miss some days of work which is why I was late and really didnt need this. Yes I should have called, but with everything going on in my life would it have really been that hard to reach out to me or knock on my door when you decided to spend money for a tow truck? You would rather go through all that then even attempt to help the customer because things do happen and customer service isnt that difficult. Just shows what type of company you are. And thats not for the customer, its for money. I have never had this happen and was warned about this exact issue. But I put my faith into you instead of the other 3 options and handed you my entire saved up amount down, now here I am carless and you have my belongings which I didnt even get a chance to remove. Your business will never thrive this way, and it truly was unfare what you are doing to not only me, but my family because that was our only vehicle. This post isnt for pitty its for awareness to the next customer looking for a car. I wish I had never given the chance for my business.
Do not buy a car from this Shady car lot!I tried to buy a vehicle from them with cash. Come to find out the vehicle was not as advertised online. Can you imagine that? Then the sales manager promise to have the car repaired by the end of the day and as you can imagine that did not happen either. Then the general manager promise to call me first thing in the morning the next day to let me know when the repairs can be done. After calling several times and only getting voicemails I saw the ad Mark sold online. Unfortunately I guarantee you someone came in and bought that vehicle not knowing there were problems because they are not honorable!
Purchased 1 car through them it went great paid off the car and side note when the engine went bad. Trouble started when I went and traded in my old car for a different one the sales guy told me it was never in an accident OK not even 24 hours later the engine light comes on and the car goes into limp mode after finding out through oine of the automotive shops they use the vehicle was in an accident and water leaking into the truck shorted out the fuse box they fixed it and it went right back into limp mode took it to another mechanic shop they fixed the problem by putting a new sensor in the tranny so after about almost 2 months back in forth from the Mechanic shop and the body shop I was finally able to drive out of the whole time I probably drive maybe a total of 7 days in a 2 month period. It rained vehicle lost traction hit a tree insurance company came out inspected and found out it was also in a wreck and the old damage was in a different place I got a call from the claims department saying the car had been totaled before so the value of the vehicle was not within the 75% to fix the car they totaled it paid dragon off i was told he would put me in another car the sales guy wanted to put me in some crappy car with 200k miles on them I was told the good cars go for the people who have good credit and the crappy cars go to the customers with poor credit its been 2 moths later and still no call back about putting me in a different car so I ended up going to a Ford dealership and getting a great car because I had decent credit avoid this place is they just want your money and youre out of luck if it goes into a shop no loaner cars and you still have to make payments no matter how long its in there for
Walk before buyin or loaning from them they continued to switch our payments every single time we pay they turn our car off I seriously would walk before I would lease a vehicle from them they get you into a contract jack up the prices then sue you. We were paying 360 a month for an 04 ponitic with 292,000 miles asking for 11,500$ for the retail price and they want fill co
I would not send my worst enemy to this place. They are so unorganized and rude! They never return phone calls, and get passed around to different people to talk to. The loan company is a joke, they say that it is a loan company gor first time buyers! You pull the loan company up and it shows that it is on Gunbarrel rd, when it is actually on Lee Hwy where the car lot is, and in the same building. The mechanic is worthless that they have working on the vehicles. I bought a truck and my wheel was cracked really bad, someone had put red seal on it. Thats telling me that my truck was never checked out the way it should of been. Very un safe! Idiris is really rude after you have already bought something off him. Oh they treat you all nice at first, until you give them money them you gey treated like S---! They had my truck for a whole week, just to change a water pump, and the oil which was over full! So yeah i would think twice before i go here. I have already talked to an attorney, and if things arent made right then oh well !
From the moment I came in the door I knew I had to be in the wrong place. The salesman was dressed in wrinkled attire but still greeted me with a smile. The application asks for everything but your last born childs blood type. I was hassled by the manager while filling out my app and told if I couldnt be detailed then do not fill it out. But despite that I continued because of my need for a vehicle. After being done I was told to go and find a car I liked! 🤔🤔🤔 Well that was a bust because the vehicles on their website werent representing the vehicles on the lot! Extremely high mileage as well as noticable damages on some vehicles. But i digress. I found a 2009 Kia Soul and told the sales rep! He then proceeded to tell me that vehicle was $2000 down!!! 🙄🙄🙄🙄🙄🙄 I said you know what Im good. I need a vehicle but am not about to be run amuck and screwed into a dud! He said maam please wait around my manager is on his way back and he wants to talk to you. I waited for over 45 minutes for said manager to come and tell me that this was the best offer I would get and it only had a 24 hour window and if I did not take advantage of this amazing deal that I wouldnt be able to purchase a car anywhere for the next 6 months! Needless to say I bid my farewell and am now the owner of a 2012 Kia Soul with almost 96000 miles less than the model they were trying to bamboozle me into purchasing!!! BEWARE OF THEM!!!!
Awful, awful place! These people tried their hardest to HELP me get the car and I really thought that this was going to be a great business but they turned on me AFTER I got the car. I test drove the car, everything was fine - that night it wouldnt start again!! I continously started having problems with the car and they absolutely didnt care about helping! They try to suck money out of you ANY way that they can! Also, I am a young girl just starting out and trying to be independent, with a lot of goals in life and this car and their business has just been disrespectful AND bad luck! I dont with this apon anyone; if you DONT care about your money, then this is the place to go.
Been with them for 3 years every car was messed up this is the 3rd car they done put us in when they gave us the 3rd car were in now the darn transmission light is on and still on the lady brandy is so mean so is idriss they are very rude people claim we owe late fees but never told us about a late fee since weve been with them for the past 3 years . To be honest I think they pocketing our money please dont go to them Im begging who ever trust to get a car I promise if we was on a bus line Chattanooga motors would have been gotten there car back . They macanics aint bout nothing they loosing employees and hiring rude ones . This place should be shut completely down.i wish I could give them no stars .They too high all the cars are rigged .DO NOT GO HERE . And they keep up with you with a code box in the the car that blinks I REPEAT DO NOT GO HERE 😠😠😠😠😠😬😬😬😬save your money for something thats worth it somewhere else. I heard Kia is a great car place.. ion know I need to check there views. O yeah they do not report to the credit but when the repo it they then be on your credit. Especially if you dont keep your insurance.
Payment was due Friday told them that I will make a payment this Friday and pay another payment in advance waiting on money from family they said ok but come and got vehicle in the middle of night and you never will get vehicle paid off because very little goes towards payment
This place is complete trash all their cars are trash and all their staff is trash.... Throw the whole carlot away
Chattanooga motors is awesome ! They work with you to get you in the car you deserve !!!!!!!!
Don’t go here. They are shady
High priced trash
Never buy from them. Cars are lemons. They wanted me to pay 11000.00 for a car that was worth 2500.00.Never buy from them.
They was good to me
They just sold me a car and I found out it need new transmission, and a friend told me they always do that . Please RUN dont ever try to buy any cars from them
The terms will kill you its about 75 percent a day interest go to ideal motors on Dayton Blvd the cars are not as updated as theirs but the interest is not there what the price is is what it is my my God in heaven have mercy on these people because the are crooks!
Worst place ever by far my car broke down 6 weeks in a row then when i gave it back 2 them want to say they are sueing never go there
No greeting no sale
Nice cars
RIP off
Didnt care for it
TERRIBLE!
They are disrespectful and rasistas, cheats ... after two years paying for a car they changed my contract ...