I went there for an emissions test. I was told it would take about 45 minutes and it did. The place is clean and the person behind the counter professional. They do tires and a whole lot more. I may give them a try for servicing.
Super kind and very honorable, cannot recommend enough
While visiting from out of state, overnight all 4 low tire sensors lit up on my dashboard. My sister recommended Modern Tire. They were awesome- took me right in without an appointment, explained simply what had happened then fixed my tires up for no charge! I tipped the young service guy and drove away very happy!!! Need tire service- go to Modern Tire in Cheshire!
I have always had great service until recently. Double check their prices. I found another shop who performed the same work for 50% less. I saved over $1000! I will not be going back here
Making appointments is easy, the guys are super friendly and prices are way more reasonable than a dealership. Cant ask for more!
Awful experience made appointment for new tires said they would call never called. Place closed up and called the 1800 number lucky she was able to get the manager on the phone and got the guy who was suppose to call us to reopen. They proceeded to lie instead of own it. Worst experience. Will never go back nor recommend the place to anyone. Dishonest repair shop stay away.
Excellent turn around on emissions testing, but customers wore masks, and most staff, including the man working the desk, did not. Hate to feel Im taking my life in my hands just to get service on the car.
My SUV had balding tires and they needed to be replaced ASAP. I was referred to Brendan by others several times in the past, as he has a great reputation of slinging some great options for rubbers...low, mid, and high grade treads. Prices were very competitive. Car was in and out and am pleased with the tires we decided on. Would strongly recommend Brendan and Modern Tire of Cheshire
I have three vehicles (BMW, Mazda, and a Ford F-150) that I bring to Modern for repairs, oil changes, and tires. Larry and his guys are great! They do the proper diagnostics and have fair pricing. I highly recommend Modern and Im actually bringing in my mothers Hyundai for rotors and brakes so for a no bs shop this is the place.
They told my 78 year old Mother the two tires she had with nails in them were unrepairable and it would be over $350 for two new ones. We took it to another tire shop down the street and they fixed them for free.
Modern Tire is the only service center i trust to work on my car. the video diagnostics showing exactly what needs to be done are a great way to ensure that the services performed are what you need. Modern tire and Brendan the manager of the store in Cheshire always go above and beyond!
Brendan at Modern has always provided me with great service. Been there multiple times for emission tests and oil changes. When my car broke down a couple years back Brendan sent a tow truck to pick me up. Great guy! Great service!
Great guys chris is Very knowledgeable and helped me out. When other places wouldnt Everything was very clean just all around a great stop
I did not know that this location requires appts (usually I go to Newington and am able to walk in) and staff here was pretty condescending towards me about that, so I did not bother giving my business. Will stick to Newington in the future!
Called the week before to set up emission testing being that I dont have all day to sit around waiting to get emissions done. Was told no need for appointments quick process 20 to 30 min max. 40 mins later of sitting in the waiting area go outside to check if my car was even inside. Car was still parked in same place I left it. Not to mention place didnt seem too welcoming. Walked inside said good morning. Guess I was talking to myself. Only person there was behind the desk. Get to the desk and get the look as if Im bothering by coming to get service... i gladly took my services elsewhere...
I teach at Dodd Middle School and was looking for a nearby auto shop to drop my car off and have serviced while at work. Brendan was not only knowledgeable and friendly, he even coordinated rides back and forth to work when necessary. So happy with my decision to switch and look forward to continuing with their services!
Good place to get your emissions testing done. They are not the best at predicting the time it takes. They said I would be done in 20 minutes and it took 40. Get there early on a Saturday if you dont want to wait long. I got there 15 min after they opened and there was already 3 people infront of me. At least 5 others came in while I was waiting.
Was doing CT emmission test there - fast and reliable. The reception guy has superhuman patience when talking to customers!
Had an issue the other day. Brendan called me and were all set going forward. Ill be back!
Brendan was extremely helpful when I was having engine issues back in May. Very knowledgeable about the problem when explained over the phone. Dropped my car off Tuesday morning and was back in it Tuesday night.Great staff great service
Modern tire was great! I needed to have a flat repaired. They had an appointment at 1pm and let me drop off the tire early. They ended up not only fixing the tire but putting it back on my car within the hour of drop off. Also Im pregnant with two little kids and they came out to me so I didnt have to unload the kids! Huge plus for this mom! Larry, Brennan and AJ were all fantastic!
Dropped off my car due to antifreeze leak. Was told I had two broken hose and a crack in my radiator. Total would come to $1,800! I took my car back had it towed to my regular mechanic who told me was only one hose! The radiator is fine! Paid less than $200! Modern tire are a scam! Do not bring your car here!
Excellent serviceFast place to get emissions checkVery convenientFriendly and helpful staffNice large waiting roomWell lit clean has vending machines in case your there a bit longer as they do full automotive servicing would recommend
I highly recommend modern tire! They were very knowledgeable in getting my car fixed with honest work
Had a 4 oclock appointment but car wasnt taken back until 4:30. Car got done at 5. Early morning appointments are probably best. There were 4 other people there when I got there. Also, no snacks, only coffee 😔 No deals or coupons given, nor told where to find them.
Top notch service! Brendan has been and will continue to be the go-to guy for all service needs for me and my family. If I could give 10 stars I would!
Great experience today at Modern Tire in Cheshire, good service, good results
Brendan at Modern Tire has always provided quality customer service and I couldn’t be more happy with the work done on my car!
I had been referred to modern tires to get an alignment performed on a car. We were told if we dropped it off Saturday it would be done by the end of the day. When we went to pick the car up end of day Saturday we were told they could not get to it would we mind leaving it for them to perform first thing Monday morning. We agreed to leave it unfortunately at 430 p.m on Monday they had still not touched the vehicle. We received a phone call around 530p.m Monday evening stating the mechanic could not perform the alignment because the adjusters had to be replaced. We picked up the car got the adjusters fixed and my husband called Thursday and made an appointment for an alignment to be done on Friday at 9 a.m. Wellll at 1030 a.m I placed a call to my brother who had brought the vehicle there and he informed me the car had still not been touched even with and appointment made. Needless to say I placed a phone call to the shop and my husband also placed a separate phone call. We both spoke with the gentlemen ED who answered the phone and he was very rude to us. He barely said a word to my husband when he called he just kept repeating yup and when I called he seemed to not care that this was now our 3rd attempt in a week to get an alignment performed or care about the fact that my brother was now loosing his whole day to sit there after an appointment was made. He said a truck had been stuck on a lift since 2p.m Thursday that they received the wrong parts and were waiting for the parts. They opened up at 7a.m Friday they could have called us to reschedule the appointment. Anyway The car was finally taken in to be worked on at 12 p.m. I will not be referring this garage to anyone unless some changes are made ......the only thing we were happy with was the work performed by the mechanic Frank
Give them a call prior to stopping by. They are either jammed packed busy or not at all. Try to get there on off times and its super fast in and out.
I dont know anything about cars and Brendan was very helpful and knowledgeable. Had my brakes, tires replaced and he even helped me out with some AC problems I had.
I have been taking my cars there for service for as long as I can remember. The staff are very friendly and personable. The service is done well and quickly, They have a customer for life.
Went in for an oil change, they take the air filter and cabin filter out to show me how dirty it is. I say OK change the filters they charge me $70 to change the $10 filters. I can’t even believe how I got sucked in to that. Will not be backOh, and I wanted to change the transmission fluid and brake fluid as well. Might as well have bought a new car
Wowie Kazowie was my experience good. BRENDAN CARBRAY! What can I say, kid is a stud. And as for the rest of the crew, top notch. Would recommend above any other service center.
The guys were professional and personable. Our car was serviced quickly. We would highly recommend!
Go to modern tire for all my car issues. Brendan Carbray is always helpful
Great customer service. Office manager Brendan Carbray fit me into 4 Bridgestone Driveguards for a fantastic price, in a dire need when my tire blew out mid work day. Highly recommend Brendan and team.
Quick and attentive. The waiting area is clean and comfortable.
They got me in and out very fast. Thanks, Modern Tire!
I watched the tech tightening my oil plug. He didnt know I was watching. He did it just right. That buys loyalty right there.
Went in for an emissions test. I was greeted by friendly staff and a short wait time even without an appointment. Thank you!
Great customer service!
Always a great experience. Thanks Brendan!
I along with many I know used to use them for auto repairs. The last couple years they changed management and now it seems you cant even get an oil change without it costing $400+. Many people Ive spoken with say they try to rip you off. I no longer trust them.
Jamie is always knowledgeable on the state of my repairs and keeps me informed while I wait for my service.
Good service and very detailed oriented very happy with their service
Jamie was very knowledgeable on diagnosing the issue with my car and offered a cost effective solution.
Long time pattern of Cheshire Moderen tier. Resently went in for new tiers. Had been researching a particular tier and got the best price at Moderen. Larry Rashaw was extremly helpfull in taking care of my issues.
I had an appointment at 0930 for an oil change. I came back at 1410 and they still hadnt finished my car. When I asked about it, they gave me an attitude and told me to come back in 30 minutes. Poor customer service. They tried to explain themselves, but just kept making excuses.
Great professional service, they get a feel for what you want and steer you into the right products for you.
I took my car for the emissions test. It took me longer than expected, but the service was good.
We bring our cars there for Emissions testing. Theyre always very helpful and courteous!
I had my car serviced here, it was convenient & the service was great. They even gave me a ride to work and picked me up when my car was ready!
Dropped off tire for patch repair, didnt charge for it. Appreciate the service!
My man Jamie got my car right in for repairs and had it back out the same day. Excellent service!
I like the idea of getting free oil changes when you buy tires there. Knowledgeable mechanics as well emissions testing . Smooth operation.
Professional and courteous. Always do a great job!!
Disgustingly dishonest repair shop. They overcharged my girlfriend hundreds of dollars for repair parts, over a 300% markup in addition to the ridiculous labor charges. I would not recommend getting your car serviced here.
Place is great. And the do State Emission testing.
Modeen tire was great..
Always great.
Emissions testing very efficient
I had an appointment at 0930 for an oil change. I came back at 1410 and they still hadnt finished my car. When I asked about it, they gave me an attitude and told me to come back in 30 minutes. Poor customer service. Avoid
Walked in for an emission test. Guy behind the counter was being very condescending and raised his voice at me because i asked if i can do the emissions test without the registration. Awful experience
Honest and friendly service.
Great service!
Great place for inspection
Great staff and service
Fast service
Very professional and cordial
Great service
Very over priced !!!