Jessica is the best barista Ive ever met! Great customer service and coffee made here !

Took my granddaughter there.She seems to like it pretty good.

The old lady who’s served me was very rude. Not only she messed up my order. She didn’t know the prices and I was charged double. She acted like it was her property, not like a respected employee there! I WILL NEVER buy anything from this starbucks Branch again.

Awesome staff member! Greeted with a smile and was in and out in less than 10 mins with several drinks ahead of mine.

Service is very slow. The cashier couldnt hear anyone giving their orders due to a combination of face masks and the music in the store being so loud. Our order was wrong and the service is extremely slow.

Both of my recent visits to Kroger Starbucks have consisted of extremely slow service. I have been one of two people waiting and still had to wait 10 minutes for a simple hot chocolate. The service wasn’t terrible but it is definitely not great either.

If you have time to wait 15-20 minutes for a latte while there is only one other person in line, this is your kind of place. Otherwise, there are places with a lot faster service nearby.

I wish the Happy hour specials, spelled out the drink exclusions.

Well trained in customer sincerity

Never any bad moments here. All smiles and willing service. |• Went to Starbucks and as the order was being placed it was as if someone jumped out from behind ordering interface menu/intercom: HEY! BeV! It was a clear indication and confirmation of a truly customer service focused culture, work ethic and environment. Thanks so much Alex for your service. And thank you Starbucks for soliciting and retaining the most fitting talent for the trade. Because it getting worst that employers are hiring and retaining the wrong personalities just simply due to the hiring and retention difficulties managers face. Because they dont realize when they get discouraged and lazy with the hiring it effect the regular customers and their experience and therefor that can reflect upon service quality and the bottom line. Again, THANKS SO MUCH ALEX @ STARBUCKS UCB. SHE TRULY MADE US FEEL WELCOME, ATTENDED TO, APPRECIATED AND ALL THE GOOD FEELINGS AN ASSOCIATE CAN KINDLE IN THE CUSTOMER.

Excellent service 👏👍