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Power Zone
2700 Roanoke St, Christiansburg, VA 24073, United States
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Power Zone

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M.
Review №1

Nice place with knowledgeable staff, had questions on possible mower and issue with a chain saw left with solution.

Ku
Review №2

U-Haul there is awesome. Very helpful.

Ca
Review №3

Great business! No matter what it seems like each time we visit we are treated with total respect and the workers go above and beyond to make sure you leave happy! They have a great assortment and even carry arborist gear! We love powerzone!

Ro
Review №4

Quick and to the point took care of me without trying to upscale. First time going there last time going anywhere else

Ti
Review №5

On March 31, 2021 my husband had stopped in to rent a uhaul for our move. When trying to rent one, the associate said our card declined. I was on the phone with my husband at the time and immediately got an alert from out bank that $100 was taken out of our account by Powerzone. When my husband let them know, they said it should be returned within 24 hours and if not to call a number he had given them. Nevermind the fact that if our card was declined, how they managed to charge it $100.Two days later the charge was not off of our account and my husband called the number he was given and we were told 72 hours to be back on the card. 72 hours later the charge remained and my husband called again to be told the person was on vacation and he would be contacted by a manager. Another 3 days later and no manager has called us and the charge remains. The charge is in pending status and will not expire until May 4th for our bank to put it back on our card, and we can not dispute it while it is pending,What awful business practices and customer service, for a lot of families like my own $100 is a big loss for something you didnt even get to utilize.

Da
Review №6

Very delightful and professional

Mi
Review №7

Great service and staff!

Cu
Review №8

Excellent customer service and they dont sell anything they dont believe in. Excellent selection of arborist gear!

Do
Review №9

Ive always gotten friendly and professional service from everyone Ive dealt with. I do wish you were still in Giles.

Ar
Review №10

They didnt fixed ours mower right They said they put new muffler on it an new belt an They just put the old ones on it an didnt even fixed it properly dont go here if u need something fixed an they will screw you over they are not having me as a customer no more

Da
Review №11

I wasnt there long enough to be have any suggestion everything looks great or as I was concerned

Ja
Review №12

Great customer service, very knowledgeable. These are guys you go-to to buy commercial or residential mowers. I get my zero turn serviced at powerzone for the last time.. The only problem I have is I was. Charged recently 7/19/21 for 901.00 for a full service tune up and replacing a gasket and some bolts that were missing. 350.00 for the full service tune up. The remainder was for replacing the gasket on a 18 horsepower lawn mower engine. 7 hours of labor. The lawn mower engine had to be removed to replace the gasket. This is way to much in my opinion. I feel like Ned Beatty from the movie Deliverance. Honestly I am going elsewhere for the same service for much cheaper to get my mower serviced. This is crazy to pay this amount of money for this type of service. Never again will I get my mower serviced at powerzone.

Br
Review №13

Great service!!

Mi
Review №14

Jim the owner is childish Nd cases and calls his customers names. Go elsewhere very unprofessional staff and owner.

St
Review №15

Great service!!

Al
Review №16

Very knowledgeable staff. The best lawn equipment place in the area

Br
Review №17

Great bunch of people who work here, always going the extra mile my husband and I shop here for everything home and business definitely recommend

Ro
Review №18

Was not happy with service of my brand new cub cadet RZT-S electric riding mower.took it in for warranty work after only having it for two weeks .they would call me on 15th 7/20. (No call of course) i called on 17th to get update. They had to order parts & didnt no when they come in. They call me when come in (of course no call again) i called on 7/24 to get update .they put me on hold for several minutes then told me it had been ready ( of course no call AGAIN)i picked it up on7/25 . I noticed that i didnt even get my original key with key card on it i got a wore out nasty, dirty key . When i asked the service dude about my key .he said he didnt no where my key was .but all keys are the same that one will work. Now only having mower two weeks.i shouldnt getting a nasty key. I guess this was my responsibility to check over lawn mover but i didnt because i have over a hour drive back home.once i get to unload mower i noticed damages to mower that definitely was not there prior. I see all these good reviews. But i definitely did not have good experience with the service that why a one star for me . Since this post . I have been contacted by the owner very quickly. He was very helpful on getting all the issues corrected . I am very pleased on how this was handled. I am changing to a five star . I would recommend this establishment thank you

Ra
Review №19

Great interaction with this team on a recent Stihl commercial saw purchase. Shop local, buy from who you know and trust. Powerzone.

An
Review №20

I was very satisfied with my recent experience at Power Zone. I went in with the intentions of purchasing a ZT1 50. However, after learning that lapbar zero turns do not perform well on hills, and my yard does have a couple of steeper hills, I was unsure if it would perform well for me. I returned on Saturday and Jim assisted me with a demo on some of the hills that they have there. After confirming that this model was suitable for my needs, I was confident in my decision. I did upgrade to the ZT2 model which allows for servicing the transmissions independently. I have since had this on every hill at my house without having any problems whatsoever. So far, I have been very satisfied with not only my decision, but with the product as well.

Wi
Review №21

Great service. Nice people

La
Review №22

Shout out to every customer service rep in this place. They are all great and always, always, go out of their way to help me. I started wet behind the ears cutting wood and each rep has taken the extra time to teach and instruct me along the way in every aspect, every trip in the door. They have saved me countless hours of labor and money in the long run. Hats off to a great set of guys and gal with great personalities and great sense of humor. You have gained a life long customer, many thanks, God Bless.

Sa
Review №23

Power Zone has been my equipment go to for over 20 years. Thanks once again, Jim!

Tr
Review №24

Asked about a used mower and the person was to busy talking to someone else to answer my question. Then said he would transfer me to someone who knew a little more about what they had. was on hold and someone picked up didnt say anything and then put me back on hold. I was going to ask about new mowers but since no one wanted to speak to me I will go to Lowes or Home Depot.Follow up. Came to store and very nice professional staff and were a great help. Buy here.

Go
Review №25

Efficient helpful staff.

Ro
Review №26

Excellent customer service, always friendly and helpful with any and all questions.

Ja
Review №27

Love that these guys are using texting software to communicate with their customers

Gr
Review №28

Duke goes the extra mile for customers at the service desk. Always has been very helpful. I really appreciate all the help he’s given me with some older equipment.

St
Review №29

Great group of people always willing to work with you and help you on service or purchasing anything. Very honest group of people. Highly recommend taking everything for lawn and garden to this establishment.

Gu
Review №30

Management is very sharp, staff are experienced, friendly and helpful. The products are high quality, service is great, and the store is immaculate.

Ma
Review №31

I am a long time customer. They are the area experts for outdoor power equipment. Always knowledgeable, friendly, cost effective solutions. Most recent purchase was a zero turn mower. It was everything they claimed it was and more.

Ch
Review №32

In this day in age its hard to go into a place and spend less than $100 to get everything you need. EXCELLENT SERVICE TEAM!

Ga
Review №33

I have been a customer of Powerzone for ten years. They sell you what you need and have huge selection. If you need service on equipment they do it well at a fair price that you usually know and agree to before they start work. They service equipment bought from them super fast, but if you bring outside equipment, be prepared to book way ahead.Also, they just moved, power moved, into a beautiful amazing huge space. Congratulations to them!

Tr
Review №34

Power Zone worked with us to help us find the best equipment at the best price. Jim and Taft went out of their way to make sure we were informed of financing options, fleet discounts and new customer rebates. They also have helped us with our parts needs over the past 2 years. Their service department is exceptional too. Cory has helped us problem solve over the phone several times minimizing our downtime. We are excited about doing business with them in the future as our company grows. We would recommend this company to anyone.

Jo
Review №35

Jim is fantastic to work with!!

La
Review №36

Order some parts for my Exmark mower and they were very helpful getting everything set up and sent. Highly recommend going with them in the future for any of your needs!

Ke
Review №37

Good nice and friendly people

Ro
Review №38

These folks go above and beyond to serve their customers. Bought a Stihl weed eater, it had an issue from the get-go, and they handed me a new one without hesitation. Ive been a customer of theirs for 10+ years and will continue to bring my lawn equipment there when I cant fix it myself. Top notch employees - helpful, knowledgeable, and quite capable of fixing stuff.

Ha
Review №39

Purchased small gas power unit here and its very quiet, thank you

am
Review №40

Great store employees are very knowledgeable and friendly I would recommend to anyone

Ro
Review №41

They were great. Explained everything about saw, how to change and tighten chain, air filter, and how to start. How to store for extended periods.

Do
Review №42

This is my second time looking at Honda lawn mowers. No better than my first visit. I looked for about 15 minutes each time and no one approached to ask me if I needed help. Finally as I was walking out the door a guy behind counter asked if I needed help. I just said not now, I could have used help. I will not even try there again and will contact Honda about poor customer service there. I will buy a Toro from Blacksburg Power Equip. where I was able to get great customer service!!

Br
Review №43

This is such a great place to go if you are looking for some high quality products that lowes and home depot dont necessarily carry. Went in looking for a Honda push mower and the employee that worked with me was very honest and told me the mower I was looking at was used a few times and returned, but if I was interested in it I could get a small discount and it would still come with a full warranty so I took him up on that offer! Mowed the yard about 5-6 times with it so far and it is mowing like a champ!! They also included a free bottle the ethenol free gasoline with my purchase!

De
Review №44

Very friendly n helpful

Fi
Review №45

Top of the line local source for small power equipment sales and repair: mowers, snow blowers, generators, gardening equipment, ATV. Also small prebuilt buildings.

Ki
Review №46

The staff is very knowledgeable and courteous. They definately have what you need!

Ja
Review №47

Very accommodating and knowledgeable; great experience buying a new mower.

De
Review №48

Very friendly and helpful. Knowledgeable staff, willing to take extra steps to find and fix your problems.

Ja
Review №49

A warm, friendly place complemented by competent people who are ready to assist you

Ph
Review №50

Best Sales and Service n the area. Been dealing with them for over 10 years

Ch
Review №51

Very knowledgeable and professional. They answered all of our questions and spent lots of time with us . Thanks

Bo
Review №52

They were really professional great job

Av
Review №53

Nice people fast and helpful very knowledgeable

Fr
Review №54

Great people to deal with,great service

Da
Review №55

Very professional people and good selection

Wa
Review №56

They always take care of me.

Ro
Review №57

Excellent to deal with.

St
Review №58

Best place Ive ever been! Just wow!

Je
Review №59

Really helpful dudes. Got my chainsaw right back up and running

Ja
Review №60

Helped me find a chain to cut my antique chainsaw!

t
Review №61

They fixed my riding lawnmower tire, fast and friendly!

Ch
Review №62

Good people to do business with

Jo
Review №63

I agree with the second reviewer that the service remains a lot to be desired.

Ba
Review №64

Very responsive service department

Au
Review №65

Friendly and helpful.

Ja
Review №66

Was not impressed at all with this place. Very, Very POOR customer service.

Er
Review №67

Great service

Di
Review №68

Excellent company

Br
Review №69

Great service

Gi
Review №70

The best

Information
42 Photos
70 Comments
4.8 Rating
  • Address:2700 Roanoke St, Christiansburg, VA 24073, United States
  • Site:http://powerzoneinc.com/
  • Phone:+1 540-382-3532
Categories
  • Lawn mower store
  • Generator shop
  • Lawn mower repair service
  • Saw sharpening service
  • Shed builder
  • Small engine repair service
  • Tool store
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:9AM–3PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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